Cisco Routers :: QuickVPN V1.4.2.1 (RV082) Uninstall Freezes In Windows 7
May 29, 2013
I installed QuickVPN v1.4.2.1 as it was in the download section on Linksys: [URL]
for the RV082 router we have. It connected but the program seemed buggy as there seemed to be no way to close the program after I used it so I wanted to uninstall it and install a more recent version of QuickVPN (side question: is it possible to VPN connect to my RV082 router with a different version of QuickVPN?).
I have Windows 7 Professional 64bit SP1 with all the latest updates. When I try to uninstall the program, at about the 25% mark of the window for 'QuickVPN Client Setup is preparing the InstallShield Wizard, which will guide you through the rest of the setup process. Please wait.' it seems to stop responding as holding the mouse over that windows just displayes a ring which goes round and round. I regret installing this buggy software on my PC.
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Nov 21, 2012
I have a Cisco RV082 and can successfully connect with the Cisco QuickVPN Client, 1.4.2.1. However, after 1 to 5 minutes I see the Windows 7 bluescreen indicating that the system has halted due to a problem with a driver. I have installed the latest Windows updates and reinstalled the client.
The bluescreen only occurs if I use the Cisco QuickVPN Client.
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Jan 17, 2010
Recently I sold a rv082 router to a client.He uses a Windows XP environment to dail in using QuickVPN.A week ago an office admin wanted to connect using Windows 7 and it does not work.The client starts do dial and connects but the connection does not work.The admin does not use a router and there is no active software firewall.
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Apr 18, 2012
I have a RV082 that has an issue keeping an IPSEC Gateway to Gateway VPN running from itself to our ASA 5510. At 8 hours of connectivity (I can almost set a clock to it) the Tunnel will say it is connected on the RV082 but on the ASA 5510 the tunnel is not up.
If I click on disconnect on the RV082 under the VPN Summary page things will come back up. from the ASA 5510 side there is nothing I can do to get things back (ping inside "vpn network" or even trying to make a connection to a networked VPN machine).
To make things more complicated I have another VPN on the RV082 to a PIX 506e that works with no issues. I also have another RV082 at another location with the same settings that keeps its tunnel with the ASA 5510 with out any issue. Some things I have tried to try and fix the issue are:
I upgrade the firmware on the Rv082 V3 from 4.0.0.7-tm (what it was shipped with) to 4.1.1.01-sp) - This seemed to have no effect.
on the RV082 I have changed the MTU from automatic to 1428 and 1452 - all this does is make the connection to the PIX 506e unstable like it is for the ASA 5510 I have changed this back to automatic.
since the time of stability seems to be 8 hours I have changed the "Phase 1 SA life time" and "Phase 2 SA life time" to 28800 both at the same time and individually - This seemed to have no effect.
The current configuration on the RV082 are:
Local security gateway type: IP Only
IP address: (local ISP provided static IP address)
[Code]......
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Jul 5, 2011
i have an ipsec tunnel between two rv082 routers. (1 v3 Hardware and the other with v2). On both devices are the latest firmware installed.
Everything working fine, the routers establish an ipsec connection but after about two hours, the router with hw version 3 freezes.... nor the wan neither der lan interface is pingable. I can only pull out the power cord. Below attached are the ipsec settings. It´s a Gateway to Gateway connection
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Sep 11, 2011
I have a RV082 in the corporate office, and several remote people connecting to it using QuickVPN through a variety of clients (XP and Windows 7). As of today, they are all now seeing the "Remote Gateway is not responding - disconnect or wait" message. Checking through the logs on some of the remote clients, I see the "Failed to ping the remote router" message several times, followed by the "Ping was blocked, which can be caused by an unexpected disconnect." message.
The odd thing is that everyone has been running very well over the past 2-3 weeks - most people with 8+ hours of solid connectivity. We made no changes to the clients, nor to the remote router in the corporate office.
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Dec 22, 2011
I want to connect from a Linux station to RV082, is it possible? What software can I use and with what configuration?
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Oct 29, 2011
I have been battling with my Cisco RV120W router and QuickVPN.Running Windows 7 Home PremiumPerformed a fresh install to factory out-of-box install for WindowsRemoved NortonDid NOT perform any windows updatesInstalled QuickVN version 1.2.4.1I have updated the firmware to the latest version (confirmed by cisco)I can connet to the router and have a stable connectionI can ping both the router IP and the shared file server IPWhen I enter the shared file server IP into the search field (e.g. \192.168.100.199) and press enter, I see a connection to "share", so I click on this and then see "FolderName" of my shared files. I click on this folder and I get a timed out error.When I enter the routers IP address into a browser (IE8 as factory installed) I get a timed out error also.In the past, I have installed all important and recommended updates for Windows and still get the same scenerioI have called cisco support and went through router settings, assigned them a VPN username, they log in and can access the files without issue (What the @#$$@#$)Cisco support spent plenty of time with me, but since they could access my network and since I could ping my devices, they had no other suggestions further.
I have this fresh factor out-of-box install. I know this is most likely something to do with my laptop that I am trying to use to connect to the network. I have Frontier as my ISP for home. I don't know if there is anything they are doing to interfere with my connection. I have tried to connect to the network via ComCast as well, with no luck.tell me if there is something I need to tweak in my Windows 7 settings?
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Oct 1, 2012
I've been working on getting a client to Gateway configuration going for quite some time now. Had it working with a different Cisco single wan router that failed. The user replaced the router with an RV042 and we are trying to get the QuickVPN to once again connect to the router as it did before the replacement. Previously we did connect successfully with Windows 7 clients.
Router: RV042 v3 firmware 4.0.4.02-tm Quickvpn version 1.4.2.1
what i keep getting in the log is the following :
2012/10/02 12:55:07 [STATUS]OS Version: Windows Vista
2012/10/02 12:55:07 [STATUS]Windows Firewall Domain Profile Settings: ON
2012/10/02 12:55:07 [STATUS]Windows Firewall Private Profile Settings: ON
[Code].....
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Oct 11, 2011
When I use QuickVPN under XP, I connect to my RVS4000 without problems. When I switch to new computer running Windows 7 and V4.2.1 QuickVPN I can get all the way to Verifying Network. Then I get the message that: "The remote gateway is not responding. Do you want to wait?" - repeatedly. The icon in the tool bar remains with a red slash and I am unable to ping devices on the lan side of the router. However, when I check the VPN Summary on the router, I see that it thinks I'm connected. When I check the VPN log I see that I am not:
Oct 12 10:27:53 - Configuration changed!
Oct 12 10:28:33 - Configuration changed!
Oct 12 10:28:34 - [VPN Log]: added connection description "ValR_rw_rw"
[Code]....
I've disabled MS Security Essentials and made sure the Firewall is on. IPSec Policy Agent and IKE and AuthIP IPSec Keying Modules services are both started. I've created a rule to allow QuickVPN throught the firwall in and out and a rule to let traffic on 443 and 60443 UDP and TCP through the Firewall.
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Sep 21, 2011
Is there a safe way to use the Cisco VPN Client (V5.x) and Cisco Quick VPN (V1.4.1.2) on the same Windows PC? I need to access my office RVS4000 and my customer's PIX 506 from the same laptop (but not at the same time).
Perhaps I should be asking "Is there a single Windows VPN client that works with both the Cisco RVS4000 and Cisco PIX 506? I have seen these questions asked on various forums but have yet to see a definitive answer.
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Dec 17, 2011
Using the latest Cisco QuickVPN, my Windows 7, 64 bit laptop processes the QuickVPN connection to the point where the laptop attempts to ping the router and verify the connection. Those pings fail.Windows firewall is ON and IPSEC is started on the laptop. I have tried Kaspersky's firewall both enabled and disabled with no change.
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Sep 13, 2011
I have a home network with an Actiontec Q1000 providing me 20 meg down and 5 meg up speeds. The DSL modem supports DHCP, DMZ, port forwarding, application forwarding, filtering, etc. I have an existing network 192.168.0.x that uses a combination of DHCP and static IP addresses for printers, scanners, and servers.I just purchased a RVS4000 and configured its LAN port to accept a DHCP address. It received the .26 address. I set up application and port forwarding so all VPN traffic goes to this address. I also put the router in the DMZ and turned off all firewalls.On the LAN side of the RVS4000 I use the 192.168.1.x address and have the 4000 provide DHCP addresses. I have a PC connected to the LAN port and it has the address of 1.100. I am able to use TeamViewer to connect to this through the internet and I can also access the devices on the Actiontec network from the PC connected to the 4000.I set up the VPN as best I could while going through appendix B of the admin guide. When I am at a remote location and use the QuickVPN client to access the 4000 I get the message, "The remote gateway is not responding. Do you want to wait?'. When I look at the log everything looks good except I get the following error:
[WARNING]Failed to ping remote VPN Router!
I am unable to get a DHCP address for my remote PC and am unable to ping any device on either network. What do I have configured wrong that this is not working?I only purchased this so I can use the VPN. Is the VPN established on the Actiontec LAN or on the RVS4000 LAN side? I am obviously connecting to the 4000 but am just not getting an address so I can not use my home office network for all my communications.
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Sep 15, 2011
I recently installed a new RV120W router at one of my customer's office. I have 2 users connecting using the Quick VPN software.The first one is running on a Windows XP Pro SP3. Everything works great on this PC.The second PC is running on a Windows Vista - The QUICKVPN client stays at Veryfing Network and Eventually I get an error " The remote gateway is not responding. Do you want to wait?I have disabled Firewall on both PCS for troubleshooting purposes.
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Dec 19, 2012
How to setup the quickvpn.... I am getting the message Servers certificate doesnt exist on your local computer..... and the the window fail to establish the connection
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Dec 30, 2012
I have a home network, hard wired 2 PC's & printer to a Linksys wireless 6 router. I use the wireless capability for WiFI to my two TV's. My son was able to get on the internet without using a password. When I map a network drive I must use ID and Password. I have a firewall. Is my home network vulnerable? My son see "Linksys" as a open wi-fi resource with his MAC, but since he is unable access my network printer
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Jan 6, 2010
I just bought this router (4400N) at a retail store for $239.00 with a ship date of 12/2009 and the QuickVpn client will NOT work with Windows 7. Furthermore, I do not see any
signs of Cisco fixing this.I would be happy if I could use the pptp and the MS Clients. There is no pptp option in the 4400N. All I can do is port forward to my MS server. This does work, but then I cant vpn out....Unfortunately, I will have to return this router for a "STORE CREDIT" . This product should be removed from the shelves and recalled until the client works with Vista and Windows 7 in any way or fashion.Yes, I did install the 1.3 version and I even tried it in compatibility mode for XP?
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Aug 7, 2012
We have had a Cisco WAG160Nv2 wireless router here for home use, brand new for perhaps just 2 months. And we have been mostly happy, except that it sometimes freezes up for no apparent reason.
When I say "freeze up", I mean that all the connected PCs - ethernet or wireless - have no internet. And that indeed, there is no wireless signal at all. But yet it actually looks as if it is still working. All the lights on the front panel that should be green are still green. But yet, when I attempt to access the router's setup through the browser as normal, that isn't available either. So I can't even access the router's setup, to check for errors in the log.But yet it isn't an ISP problem either. Because every time this happens, the solution is to turn the router off and then back on. And that works every time. So it seems to be a router problem, not an ISP problem.
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Apr 2, 2012
what exactly is QuickVPN?Is it a IPSec VPN?Is it a PPTP?Is it a SSLVPN?can I resolve my local hostnames? That means, can I configure a lokal DNS Server?
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Jul 26, 2011
My RVS4000 router freezes up when a lot of data is being pushed through the Ipsec tunnel. Let me explain in detail.
On physical location A, I have an RVS4000 router (with IP 192.168.3.1) which is permanently connected with a WRVS4400 router (with IP 192.168.1.1) on physical location B. The Ipsec tunnel has been configured using the Easy Setup Wizard of Cisco and has been working fine and stable for months. Both routers have another Ipsec tunnel with another WRVS4400 router (with IP 192.168.2.1) on physical location C, but this router does not play a role in the problem below.Recently, I’m trying to set up a remote backup service between physical location A and B using “rsync”, which uses port 873. Due to the Ipsec/VPN tunnel, I could configure rsync to move the backup files from our NAS on location A (NAS has IP 192.168.1.2) directly to location B (NAS has IP 192.168.3.2). Both NAS-devices are of the brand Synology (DS211J). The Ipsec tunnel guarantees that the data is coded and thus secure.
However, when pushing the first batch of data, I noticed that the router on the receiving end (RVS4000) freezes up after approx. 1,5h after the batch has started, which is after approx. 1 gigabyte of data has been transmitted. The connection with the WAN is lost, also the VPN-tunnel is not working, I cannot ping the device or reach its configuration pages (on 192.168.3.1), the only option is unplugging it and letting it reboot. I’m thinking the router cannot deal with the huge amount of data that needs to be decoded. I tried 5/6 times, with always the same result (timing / amount of data pushed through before router freezes varies slightly).
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Dec 21, 2010
I'm using two WRV210 Linksys Cisco Routers to create a tunnel between two places with a pppoe adsl internet connection.I made several tests with new 2.xxx and old 1.7xx firmware, and nothing changes.Try to reset to factory defaults, and nothing changes.I have two problems:
1) The router crashes after a time working, usualy around 24 hours, sometimes more, sometimes less. The lights still flashing, but nothing happens, no VPN traffic and no ping response from the router, and of course, no internet access. I could see just that the router works a bit hot, but, I think that is normal.
2) The VPN IPSEC was configured, and both configurations are identical. All value are the same, I am using the dyndns service. So, the VPN quickly connects and I can ping and access remote computers. Windows Folders, VNC, IT'S REALLY WORKS FULL. WORKS REALLY FINE. PERFECT.
BUT, when the router crashes, as I've told on problem 01, after remove the power cord and insert ir again, the VPN don't reconnect.On log's, I could see that it's say that has no preshared key. [code] But, it worked before. Nothing changes, nothing, the router just restarts. No configuration was lost, (I checked the VPN IPSEC TAB), but says that have no preshared key,The unique way to restablish the connection is go on the VPN IPSEC TAB, and change symetrical any configuration, as change MAIN MODE to AGGRESSIVE on both routers.So, now are as MAIN. Tomorow probably it will crash, so, I will have to restart both routers, and change to AGGRESSIVE. So, when it happens again, i will have to back to MAIN.
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Aug 22, 2011
The PPTP client from Windows 7 is not working with this router; therefore I would like to try the quickvpn.Is there any paper from Cisco explaining how to setup the RV120W for quickvpn ?
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Oct 21, 2011
So have a RV042 VPN router that is directly connected to the ethernet port of our comcast cable modem.
If I connect to it using QuickVPN (1.4.2.1) from a PC that is connected using AT&T 3G Network it works fine!
If I connect to it using QuickVPN (1.4.2.1) from a different PC that is connected using home WiFi (linksys wrtxxx) then it fails. In the VPN log all I see is failure messages for ping.
2011/10/22 15:47:28 [WARNING]Failed to ping remote VPN Router!
If I open a regular command prompt and attempt to ping the VPN router it works so not understanding why the QuickVPN is unable to ping.
how I can troubleshoot this further. Makes me think the RV042 config is fine otherwise it would not work on a 3G connection. Something on the home PC or the home network. Not sure what to check.
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Mar 11, 2012
I've one RV042. I've configured VPN PPTP and it work (I've redirect port 1723 on router1 to rv042). If I can try to use quickVpn, client login and receive error "remote gateway is not responding". I have redirect port 60443 from router1 to rv042. Connection it's this: INTERNET-router1-RV042.
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Dec 11, 2011
I've deployed a WRVS4400N router at one of my clients, however I'm unable to access resources on his network via DNS. I was hoping to use the router for DNS resolution, however when I connect via VPN, I can only connect to shares via IP address.
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Mar 6, 2012
I have a Cisco RV120W connected to the internet. I have configured a QuickVPN user on the router, but I cannot connect via QuickVPN no matter on what PC I try (with firewall or without firewal, Windows XP, 7, ...). On the router it says the VPN user is connected, but on the client PC I receive remote gateway not responding. In the logs it says failed to ping remote VPN router. I tried changing all settings I could find on this forum, but the result stays the same (changed port to 60443, deleted all IKE and VPN policies, allowed ping, disabled fragmented packets etc...). None of all the settings seems to get any result.
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Oct 6, 2011
I got a RSV4000 router here with the latest firmware 1.3.3.5, trying to get the quick VPN client to connect.As far configurations go I have under WAN set the IP, subnetmask, DNS1, DNS2 and gateway. And under VPN I have created a client account with a password, created and then exported the Cert to my client PC.But when I attempt to connect, the QuickVPN software hangs for a few moments at "Connecting" and then fails; when the general error.I'm running this on Windows 7 x64.
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Sep 21, 2011
Today I purchased a RV042 wired router. I set the VPN connection but when I try to login using QuickVPN, get stucks in "Verifying network". I checked the logs:
2011/09/22 20:43:45 [STATUS]OS Version: Windows 7
2011/09/22 20:43:45 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/09/22 20:43:45 [STATUS]Windows Firewall Private Profile Settings: OFF
[Code]...
From my side Im connected to a WRT54G2. VPN Passthrough enabled. Windows 7 Pro x64. No 3rd party AV or firewall. Windows Firewall disabled, also tried enabling it.
From the RV042 side it has a Static IP Address configured. DHCP server enabled. HTTPS enabled. UPnP disabled. L2TP disabled.Firewall disabled. Block WAN Requests disabled.
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Jun 4, 2012
I have a customer with the following topology:
Dallas: Netopia R910 router Windows 2003 Server
San Antonio: Cisco RV120W Router Thin client devices connecting to Windows 2003 Server Okidata 3410 Dot Matrix printer with Dlink DP301P+ Print Server attached to Parallel Port
If a user sends a picking ticket larger than 6 or 7 pages (not really that much data) to the Okidata printer with the attached print server, the RV120W router will completely lock up. The connection between the two routers is lost, and the router must be physically rebooted. This behaviour is fairly consistent on the larger documents described. Pick tickets of less than 6 pages print without any issues. I've examined the data stream and see nothing of consequence in the larger documents. There is no effect on the Dallas router.
An IPSEC tunnel exists between the two routers. what could be causing the router to freeze?
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Jun 28, 2011
I have router Linksys RV042 v1.2 with latest firmware Version: 1.3.13.02-tm. And I'm using QuickVPN v 1.4.1.2. I've setup VPN connection with values, below: But every time I'm trying to connect to router by VPN it always popup a window "Remote Gateway not responding".It occurs when I'm trying to connect to VPN behind other router, when I'm connected directly to Internet the connection is established.But I'm connecting to other networks using VPN and it's working properly (behind the same router), so I think it's problem with RV042 configuration but I don't now weher.
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Aug 10, 2010
I did upgrade to WiSM from v5.1 to V6 then i see this log %WCP-3-KEEPALIVE_LOST: wcp_controller_server.c:1763 Lost keepalives from Cat 6K Supervisor.
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Oct 11, 2011
I just bought a RV220W for my small company. I have read everywhere that this model come with 25 license for QuickVPN/IPsec.But when I tried to create all my account I had a bad surprise. The firmware tell me that the maximum number of user that I can create is 10! I dont see anywhere in the firmware where I can upgrade for another licence. I have the last firmware.
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Jan 15, 2013
have a Cisco RV120W and I need setup a Quick VPN user, however i can't enable this user.I have Remote Management enable, access type All Ip Address and port number 443.
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