Cisco Routers :: WRVS4400N Intermittently Drops Internet Connection?
Oct 18, 2011
For eight months we have not had any problems with our new WRVS4400N (V2.0.2.1) connected to a Verizon/Westell 6500 to provide DSL internet for our network with DHCP on our server... No changes have been made to the router or modem since initial setup; but, then it started -- Our internet connection would drop intermittently. Sometimes every 5 or 10 minutes - sometimes every hour. Verizon has tested the lines which came up ok, then they sent a tech who changed the wire pair coming into the building for the DSL line and retested the lines which again came up ok, then they provided us with a new modem (now a Verizon/Westell 7500). After all that, the DSL still connects then disconnects intermittently. I am now wondering if the issue lies with the WRVS4400N.
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Jul 12, 2011
I installed the RV220W Router in my office about 2 weeks ago and everything works perfectly for 3-4 days but then my connection drops out and the router must be restarted to restore connectivity. When I say the connection drops basically the internet connection drops out and my network connections drop shortly thereafter. Usually the wireless connections lose connectivity followed within a few minutes by the wired connections.
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Is there something in my firewall settings that could cause this issue? I have checked with my ISP to verify there are no problems on their end.
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May 9, 2012
We recently moved and upgraded our internet service from 1.5 Mbps to 4Mbps with CenturyLink. However, since our service was activated last Thursday, the internet connection intermittently drops and will not recover unless I reboot the modem. The period of up-time will last anywhere between fifteen seconds to several hours, usually falling along the five-to-ten minute range. No difference when using ethernet/wifi. The DSL light stays on, and the Internet light remains on as well.
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Nov 9, 2010
I have a WAG160N v2 and a UK Online broadbad account, windows xp. The connection intermittmently drops out, approx 15-30 times per day. I have spoken to my ISP and had the line checked (no packet loss issue), checked the settings on the router against my ISP and also updated the router firmware all with no improvement.
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Sep 14, 2011
My Linksys Router WRT54G has recently (yesterday) started dropping the internet after being online for a few hours.The current setup has been in place for several years. Â I started with the Broadband provider and they verified that the signal and cable modem is working properly. Â My own tests back this up. At first I simply reset the router. Â Unplugged it for 30 seconds and plugged it back in. Â Internet is back. Â Then I tried resetting the cable modem and the router. Â This works as well but the problem presists. Resetting the router alone has the same affect.So, something with the router is causing it to drop the internet. Â The network does not drop however. Â I can still use my network drive and the computers indicate a network with no internet connection.
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Jun 4, 2012
I have a Cisco WRVS4400N on the latest firmware and I have just had my Virgin internet connection upgraded to the 100Mb. Once i thought it was upgraded i checked with a broadband speed test and it came back as 15Mb download and 5Mb upload. Before i rang Virgin i thought i'd check with a direct connection from my pc straight to the modem. Ran the speed test and it came back as 100Mb download and 5Mb upload. I thought the best thing to do is restore my settings back to factory and its still the same.
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Jan 21, 2012
I've just purchased WRVS4400N VPN router and installed it. This was a replacement of a old Linksys router. After installing the router, I've started seeing wireless drops, packet drops and latency on pings. I've installed the latest firmware, disabled Firewall services, disabled IPS. No changes at all. As a basic example, I am pinging my NAS device (hard wired to router) from a laptop connected to wireless below. Previously while connected to my old linksys router the time was equal to no more than 2ms.
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Feb 22, 2013
FSD 7632-4 Router.Have this 2006 router which has started dropping the connection and/or slowing it down intermittently. Before I replace it, would like to update the firmware. Have downloaded the update but cannot log-in on the setup utility page as I cannot remeber my password (apparently it is not set to blank!).
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Apr 3, 2011
Recently been taking my Laptop installed with Win7 Pro to a Friends and was sharing his Wireless connection from Belkin ADSL2+ wireless router and notice that every now and again the wireless connection would drop out and the only way to regain a connection to the reset the router. My friends network has two laptops on it connected wirelessly with Windows XP home edition SP3, and a Desktop PC with XP also on connected to router Via Ethernet, also a Windows Home Server and XBOX 360 also connected by Ethernet, My friend since updated his laptop to Windows 7 Home Premium and is using the Wireless connection which now finds intermittent loss of connection which can only be restored by Resetting the Router. why a Router should lose connection just by connecting a Win7 laptop wirelessly or is there more to it than that.
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Jan 15, 2013
My internet connection seems to drop offline randomely while surfing the net. It basically results in yahoo or google freezing for 20-60 seconds before unfreezing and running flawlessly again. I seen a previous post that requested the individual hit start, run, cmd, and enter tracert google.com.
Windows 7 Professional
Service Pack 1
Intel® Core 2 Duo CPU E8400 @ 3.00GHz
[Code].....
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Nov 18, 2012
The old 615 has been working very well for some years now, but the last couple of days we have had to turn it off and on again to get internet. It has happened 3 times in the last 24 hours. The globe light on the router remains green, and the notification icon on windows 7 doesn't show any problems yet we cant connect to the web. I've been looking on the forum and trying to understand some of the solutions and checklists already posted, but they don't make a whole load of sense to me unfortunately.
The firmware on the router is 2.27. The only change I have made to the system is that my wife's lan card seems to have died a death last week, and her computer is now connected by wireless. My computer is now the only one connected to the router by a lan cable.
There is something I don't understand. Under setup / network there is a dhcp reservations section. Pretty much every device seems to have a reserved IP address, and some of the devices that are reserved we no longer own. My son does gaming and wants a constant IP address, and my computer might need a permanent IP (don't know - just guessing here). Should all the other computers be allowed to sort themselves an IP every time they log on? Most of the devices have expires never, and some of the devices have the blue link that I can click for revoke and reserve with a time by them.
Am I barking up the wrong tree here and this lot has nothing to do with the dropping connection? What do the revoke / reserve and times mean? What happens when the lease runs out? Will the connection drop on that computer and it will have to try and connect itself again, or does it start a new lease every time it logs on to the router?
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Jul 29, 2012
I have a Linksys Wireless-N Home Router, WRT120N to be exact, and I have been having problems with my wireless. My wifi losses internet connection intermittently. This does not happen when I am connected directly to the router with a Ethernet cable. I have redone all the settings many times(like 6) and Im still having the same problem.
I really dont want to have to buy a new router
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Feb 15, 2013
I've been having some issues with my DIR-825, it's been intermittently dropping internet connection. Â This is across multiple OS (Win 7, Ps3 OS, iOS, etc.
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Aug 23, 2012
I have been having problems with my Internet the past couple weeks. If I am watching a video, it doesn't matter which site, the video will stop and start from the beginning or the video will just stop altogether and I have to refresh the page. Another problem that happens while browsing, it will take about a minute for a page to load. The computer I am using is wired right into the router.
The rest of the family's computers the apple tv and the roku are wireless. I have been hearing complaints from them and have witnessed the laggyness. While streaming videos on the roku or apple tv, the video will stop and say video is not available or no connection. This is what I get from ipconfig/all
Microsoft Windows [Version 6.2.8400]
(c) 2012 Microsoft Corporation. All rights reserved.
C:WINDOWSsystem32>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Matt-PC[code]......
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Apr 6, 2013
How to setup VPN connection,
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Head office : fortigate 200b firewall - SSL, IPsec
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Branch office: WRVS4400N Wireless-N Gigabit Security Router with VPN
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Both side have the public IP.
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May 8, 2013
WRVS4400N needs to be manually connected when the power is recycled after power failure. Is there a setting to connect an IPSEC VPN automatically, instead of manually going in to connect the VPN
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Jun 2, 2013
I need trouble-shooting wireless network connectivity issues that arose recently:We use a Comcast modem and two WRVS4400N's as wireless routers/wireless access points.We recently got our comcast service upgraded to 100/20 and also got rid of our static ip address. As a result (I think there must be a sort of causal relationship here, but I'm not sure what it is) we can no longer connect to the internet using our wireless networks. We can connect to the wireless network, but have "No Internet Access."
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Nov 1, 2011
We just purchased the WRVS4400N router with high hopes. For some reason, our ISP provides a connection through L2TP Dynamic for a static IP. I repeat, L2TP Dynamic. Is there anyway to properly configure the router to use such a connection method. I only see L2TP Static, which seems to be the standard method for many routers.
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May 4, 2012
I am having some difficulties using RDP on the LAN of the router. I previously had a Linksys E4200 router, and I was able to RDP from my Win7 computer (192.168.1.139) to my Win2k3 server on the LAN (192.168.1.251) with no issues. However, when I replace the E4200 with the WRVS4400N, the connection will only work for a few seconds.
It is not exclusive to RDP connections on the LAN either... I get a similar error when attempting to connect to computers off site. I could see MTU's being an issue if it was over a VPN connection, but there is no VPN involved in this case.
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Apr 16, 2012
I see a lots of problem associated with wirless connectivity with WRVS4400N, with following config
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Firmware version - Firmware Version: V1.1.13
Wireless connectivity - G/N Mixed
Auth - WPA2 AES
Everything else default and AUTO,
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Problem:The end devices suddenly drop connection. Wired connection works just fine. The DROPPED device can not be reconnected. On MAC I get AUTH time out. I see the SSID being broadcasted from my HTC wireless analyster so radio may not be the problem. I changed to set the speed to G only or N only but not avail. ONLY way to recover from this is rebooting the router.Â
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Apr 1, 2012
I have a Samsung Galaxy 10.1 tablet and have bee trying to connect to my WRVS4400N router with VPN through the "on board" software as well as with the Any Connect software from Cisco. I have no issues at the moment using Quick VPN from my laptop.
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When using the Any Connect software I receive the following messages:
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Security warning: untrusted certificate
AnyConnect cannot verify the identity of <IP address>. Would you like to continue anyway?
- Certificate does not match the server name.
- Certificate is from an untrusted source.
- Certificate is not identified for this purpose
[Accept]Â [Details]Â [Cancel]
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If I select accept, the following error is received:
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"Error: Connection attempt has failed due to server communication errors. Please retry the connection".
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I have tried setting up the on board VPN with the Samsug Galaxy but every attempt has resulted in a time-out of the connection.
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Jun 1, 2010
I have a D-Link DSL-320B ADSL2+ Ethernet modem that connects to the internet fine if I am using just 1 computer. However I have bought a Cisco WRVS4400N to enable me to get all of the other computers at home on the network (wired and wireless).
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The WRVS4400N picks up a WAN address from the D-Link BUT I just cannot get an internet connection, just "Local" only. I have tried setting it up as a gateway, as a router, upgraded the firmware but it just is not having it. My previous experience with routers has been just to plug em in and let them get on with it. The WRVS4400N is proving very troublesome.
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Oct 16, 2011
When i try to active the Internet Access Police with Website Blocking by Keyword, the router WRVS4400N block any access to internet, the Access Restriction by time is disable. How i can active this feature without restrict all the access?
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Aug 8, 2011
After updating the firmware of my WRVS4400N from V 2.0.1.3 to 2.0.2.1 all traffic was blocked for all machines, even some not included in the list of PCs. As the log was showing that all traffic was blocked by access policies, I disabled the only rule I had (blocking access to some sites to some MAC address list) and everything worked fine.I tried creating a new, simpler rule but after activation it blocked again all traffic for all the LAN.After many trials, I decided to roll back to the previous V2.0.1.3 which solved this problem.
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Jun 23, 2012
I am trying to create an IAP for a single computer based on it's MAC address. I want to block certain keywords and websites 24/7. When I setup the IAP as number 1, I add the MAC address of the computer in question. I then Select Allow and choose Everyday and 24 Hours. I type in the forbidden domains and click add after each one. I type in the keywords and click add after each one. After I click on Save, all of my computers on the network lose internet access.
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I have WRVS4400N VPN Version 2, firmware version 2.0.2.1
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Jul 18, 2012
I recently purchased a WRVS4400N security router and have got a strange problem with it. I set it up as my main router and connected two computers (a desktop and a server) using DHCP. They both work fine, internet is as fast as it should be, no problems whatsoever. However, when I setup the Wifi SSID (whatever security options I use, same with open/wpa/wpa2) and connect my laptop to it. It is allocated a IP address and windows even says that there is an internet connection. As soon as I try to do anything though, I am dropped. Try to ping an outside server, failure and dropped. Open IE, failure and dropped. I cannot even access my local server connected by wire to the router.If I connect the laptop via a cable to the router everything works, and it continues to work when I unplug it. So this means that right now I walk over to the router and plug my laptop in for 3 seconds before I unplug it and then use the wifi for a couple of hours without any problem. But as soon as I try to turn on my wireless Logitech SqueezeBox or wireless printer, they fail and take my laptop with it..
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I have:reset the router, used both firmware 2.0.2.1 and 2.0.1.3 and done a factory reset.Tried to move the router close to the laptop, no difference.
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Dec 10, 2012
Recently I upgraded my Internet speed at the ISP from 10Mbps to 25Mbps and the problem is that I am measuring only 15Mbps using [URL]On the day when the tech came out to install the new DSL modem, he noticed the difference and as part of troubleshooting, he bypassed the Linksys router and voila the net speed measured 25Mbps using speedtest.net.So, why my Linksys WRVS4400N V1.1.13 acts like a bottleneck in this case? I didn't have this problem at the speed of 10Mbps. The upload speed is OK, it is 5Mbs with or without the DSL modem.
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Apr 14, 2011
I'm on firmware 1.0.0.26 and I'm seeing frequent drops in the WAN connection. Most network clients don't notice the drop because it reconnects, but the X11 windows server running over a VPN drops the session and I have to re-establish it. Also, at the same time I experience a 15-20 second silence gap on my VoIP phone connected to vonage (not over VPN). Never happened on my Linksys router, but it happens many times a day on the rv220w. When the drop happens I get the errors listed below in the router log:
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Fri Apr 15 09:53:21 2011(EDT) [rv220w][System][PLATFORM] platformHandleDBUpdate:dot11STA op=18 row=1Fri Apr 15 09:53:21 2011(EDT) [rv220w][System][PLATFORM] /pfrm2.0/bin/bwLimitConfig /tmp/system.db 18 dot11STA 1 failed. status=-1Fri Apr 15 09:53:21 2011(EDT) [rv220w][System][EVTDSPTCH] umiIoctl (18, UMI_CMD_DB_UPDATE(4)) failed. table=dot11STA row=1Fri Apr 15 09:53:23 2011(EDT) [rv220w][Kernel][KERNEL] ERROR:endChantRecv: protocol PNAC returned !OKFri Apr 15 09:53:23 2011(EDT) [rv220w][Kernel][KERNEL] ERROR:endChantRecv: protocol PNAC returned !OKFri Apr 15 09:53:34 2011(EDT) [rv220w][System][PLATFORM] platformHandleDBUpdate:dot11STA op=9 row=1Fri Apr 15 09:53:35 2011(EDT) [rv220w][System][PLATFORM] /pfrm2.0/bin/bwLimitConfig /tmp/system.db 9 dot11STA 1 failed. status=-1Fri Apr 15 09:53:35 2011(EDT) [rv220w][System][EVTDSPTCH] umiIoctl (18, UMI_CMD_DB_UPDATE(4)) failed. table=dot11STA row=1
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Aug 24, 2011
Lately (after upgrading to 1.0.2.1 and 1.0.2.4) I have been seeing these particular errors in my syslog server:
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10.0.0.1 01/02/11 17:54:47 08/24/11 12:54:58 kernel Warning rv220w "KERNEL [Kernel] ERROR:endChantRecv: protocol PNAC returned !OK"
10.0.0.1 01/02/11 17:54:47 08/24/11 12:54:58 kernel Warning rv220w "KERNEL [Kernel]
[Code].....
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Aug 7, 2011
Recently i bought a Cisco RVS4000, upgraded the firmware to latest stable release (Firmware Version: V2.0.2.7) and started configuring it.Yesterday i found out that as the dsl connection drops (i'm using PPPoE with an ethernet ADSL Modem) the product stops logging, both locally and to an external configured syslog (which resides on a linux box over the LAN).
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Nov 26, 2012
how can i solve this error:
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Tue Nov 27 10:55:40 2012(CET) [rv120w][Kernel][KERNEL] ERROR:endChantRecv: protocol PNAC returned !OK
Tue Nov 27 10:55:40 2012(CET) [rv120w][Kernel][KERNEL] ERROR:endChantRecv: protocol PNAC returned !OK
Tue Nov 27 10:55:40 2012(CET) [rv120w][Kernel][KERNEL] ERROR:endChantRecv: protocol PNAC returned !OK
Tue Nov 27 10:55:40 2012(CET) [rv120w][Kernel][KERNEL] ERROR:endChantRecv: protocol PNAC returned !OK
Tue Nov 27 10:55:45 2012(CET) [rv120w][Kernel][KERNEL] ERROR:endChantRecv: protocol PNAC returned !OK
[code]....
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i have a wireless device and every 1 hours the connection drops and i must reboot the device
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Dec 4, 2012
I have wireless router F5D9230-4. I use this every day to connect to my employer's corporate network from my home, using a VPN connection via Cisco AnyConnect Mobility Client.
Just about every day my VPN connection is interrupted and, although it "thinks" it is connected, it loses connectivity to my company's corporate resources. This occurs even though I'm connected to my router using a Cat5 cable. While this VPN connection is lost, my Internet connection keeps working.
When I use the same computer, even wireless, connected through other networks outside of my home, the VPN connection is never lost (or at least never that I remember).
When I wire my computer directly to my cable modem, this problem does not occur and my VPN connection stays connected throughout the day.
Note that I reset my wireless router to all default settings other than the password to access its management utility, to avoid any "weird settings" coming into play.
I wonder if this has to do with "VPN Passthrough" or the windows 7 firewall conflicting with my router's firewall?
I've been working with the IT department at my job for weeks on this and a resolution doesn't seem to be coming from that direction. I'm on calls every day that use this VPN connection and it's to the point where these VPN connection losses are embarrassing to me.
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Dec 29, 2012
I have recently purchased a Belkin n300 wireless N router. The problem is, I have to reboot the thing numerous times throughout the day to allow a client to connect to it via wireless. One client will be connected and then drop, or a client will be connected, and I cannot connect another device. I also had an issue with streaming over wireless for netflix on my devices and the only way I could get it to work was to turn off the firewall, what the hek.... This is crap. I knew I should not have bought a belkin router again. Had one years ago and it constantly gave me issues. Had my Linksys Wrt54G for years with no problems until it finally crapped out. Anyways, my firmware version is the latest version according o the website.
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