Cisco WAN :: WS6509-E / Software Forced Crash - PC 0x402D3920

Oct 13, 2011

I have a  WS6509-E which is running on below IOS had a software reset yesterday, however I am not able to identify the exact reason for this to happen.
 
1 day, 2 hours, 39 minutes
Time since xxxxx switched to active is 1 day, 2 hours, 38 minutes
System returned to ROM by error - a Software forced crash, PC 0x402D3920 at 13:14:51 AEDST Thu Oct 13 2011 (SP by power-on)
System restarted at 13:27:28 AEDST Thu Oct 13 2011
System image file is "sup-bootflash:s72033-jk9s-mz.122-18.SXD7b.bin"
1 day, 2 hours, 39 minutes

Time since xxxxx switched to active is 1 day, 2 hours, 38 minutesSystem returned to ROM by error - a Software forced crash, PC 0x402D3920 at 13:14:51 AEDST Thu Oct 13 2011 (SP by power-on)System restarted at 13:27:28 AEDST Thu Oct 13 2011System image file is "sup-bootflash:s72033-jk9s-mz.122-18.SXD7b.bin"

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Cisco Switching/Routing :: 2821 Software Forced Crash

May 14, 2012

I have a cisco 2821 router in rommon and displaying the message '' softwre forced crash '' and '' checksum error'' .I tried to do rommon tftpdnld but as the image is self decompressing into the ram it again crashes with the same error although i have done it with various valid ios but in vain.

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Cisco WAN :: 7500 Router Reloaded After Software Forced Crash

Aug 4, 2011

Our router reloaded yesterday with a Software forced crash . I ant to identify the reason for the crash and also the fix for this problem . Attached is the crash info output .

[Code] ......

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Cisco Switching/Routing :: 3550 Switch - Software Forced Crash Exception

Feb 7, 2013

Our switch had a little crash-fest this morning at 2:30 AM. I did find a web page about diagnosing Software Forced Crash Exceptions, but it did not look like ours was one of the more easily-identifiable ones.
 
It may be worth noting that we've only used this switch for about a month, everything seemed fine until now. When we got the switch it did not have any GigE modules, and this week we put 2 into it and have been using them for 2 servers.
 
It looks like the switch was crashing repeatedly over a period of 20 minutes, and then it stopped and normalized. In the logs of the router that this switch uplinks into, we could see the ethernet port flapping during the time that the switch wasn't reachable.
 
Here's the Show Stack on the switch:
 
Sfld_3550#    show stackMinimum process stacks:Free/Size   Name4404/6000   vegas_flash init3352/6000   SaveCrashBuffer5716/6000   CDP BLOB8512/9000   IP Background5596/6000   vqpc_shim_create_addr_tbl5584/6000   SPAN Subsystem5552/6000   SASL MAIN4944/6000   vegas IPC process8704/9000   cdp init process5404/6000   RADIUS INITCONFIG4928/6000   Vegas CrashBuffer5664/6000   URPF stats2536/3000   Rom Random Update

[code].....

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Nov 28, 2012

I have searched and searched the web, contacted my ISP, and my router manufacturer and have not come up with a solution to this problem. Plain and Simple, quite often when I am trying to load any webpage, I have to press the refresh button to display the page (sometimes more than once). i live in Phnom Penh, Cambodia (from the U.S.)and just recently got internet service from an ISP named "Digi." This ISP uses PPPoE, which for some reason was a problem with my Apple Airport Express (worked well a few days, then the internet stopped working from DNS errors). I bought a new wireless router directly from Digi, which is a TP-Link (model TL-WR841N). Upon hooking up the router to the modem, the internet worked, but this new problem started forming, needing to reload pages several times. Side note: my internet speed is 3mbps so it's not an issue of speed.

What I have tried: First, I tried several websites to see if it occurred on more than a couple it does. Second, I tried different browsers and different devices. The problem persisted on Safari, Chrome, and Firefox on my Macbook Pro. I deleted cookies and chaches to no avail. I have never installed extensions and have them disabled anyway. This problem also occurs on my iPad and iPhones. I then thought it may be my new router, but upon connecting my Macbook Pro directly to the modem, the problem, yet again, still persisted. I have rebooted the modem with still no change. I contacted my ISP, who said that on their end, everything seemed to work fine. Upon searching the internet, all I've found is suggestions to change my browser (check); delete cookies, caches, and disable extensions (check); or change my DNS servers address to public oneslike 8.8.8.8, 8.8.4.4., or 4.2.2.2(double check). Still, these solutions have given me no luck, and it is still frustrating to have to reload webpages, especially when it's a login page.

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Jun 3, 2012

Our router suddenly reloaded. Below are the crashinfo obtained:
 
1st crashinfo:
 
7606_Router#more sup-bootflash:crashinfo_20120604-02260500:00:05: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor
00:00:05: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
00:00:05: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor
00:00:05: %SYS-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

[code]....
 
We are running s72033-advipservicesk9_wan-mz.122-18.SXF9

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What I suspected :

- A peer on router B but I can't isolate one because the problem appears with each taken one by one

- Not enough memory,  but router A has the same number of routes and don't have any problem

- IOS version ? same on both 12.4.(15)T1

- Why process router BGP use 30% on router B when all eBGP peers are shut except iBGP and no traffic pass.

- A routing loop but I only send internal routes to peers and only have one iBGP session with no sync nor redistribution with an IGP
 
Of course I can't run any debu ip bgp on routers as the number of routes is very large (300K).

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21474836472012-Jun-17 11:46:21Emergency %SYSLOG-F-OSFATAL:    FATAL ERROR: GOAH: ABORT DATA exception   ***** FATAL ERROR *****   SW Version  :  1.2.5.70 Version Date:  11-Jun-2012 Version Tim e:  17:35:31  Instruction            0x150348 Exception vector       0x10 Program state register 0x60000013 0x0015014c  ***** END OF FATAL ERROR *****    Haven't seen the switch crashing before.

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Dec 18, 2012

I have a CISCO 2921 router , today it auto reboot two times. I user show version command and see have a crash message "0x21A6DD74".
 
System returned to ROM by error - a Software forced crash, PC 0x21A6DD74 at 11:15:14 GMT Wed Dec 19 2012
 
System image file is "flash0:c2900-universalk9-mz.SPA.151-2.T1.bin"
 
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Apr 13, 2011

I just upgraded several of my C2960S-48FPD-L from 12.2(55)SE to 12.2(58)SE and now almost every time I try to SSH to it the switch reboots and gives me these trace backs ... 
 
07:58:52 CST Thu Apr 14 2011: Unexpected exception to CPU vector 200, PC = 1EADA28
-Trace back= 0x1EADA28z 0x1CDC324z 0x1EA5520z 0x1CDC35Cz 0x1CDD0E0z 0x1CDF0C4z 0x1CE06CCz 0x1CE07F8z 0x1D67348z 0x1D611BCz
 
Writing crash info to flash:/crashinfo_ext/crashinfo_ext_3
 
07:58:56 CST Thu Apr 14 2011: Unexpected exception to CPU vector 1100, PC = 121BB98
-Trace back= 0x121BB98z 0x12250FCz 0xFA7540z 0xA807B8z 0xA75DF4z 0xA78080z 0x94B708z 0x9717C0z 0x918DD8z 0x936520z 0x9344BCz 0x9345FCz 0x93484Cz 0x1D67348z 0x1D611BCz

=== Flushing messages (07:58:56 CST Thu Apr 14 2011) ===

Buffered messages: (last 4096 bytes only)
0x00000005  R6 = 0x01224F44  R7 = 0x02A23C6C
000089: *Feb 28 18:03:13.577 CST: %PLATFORM-1-CRASHED: R8 = 0x00000080  R9 = 0x00000000  R10 = 0x00000000  R11 = 0x00000071
000090: *Feb 28 18:03:13.577 CST: %PLATFORM-1-CRASHED: R12 = 0x00034855  R13 = 0x00000280  R14 = 0x01CE0778  R15 = 0x00000000
000091: *Feb 28 18:03:13.577 CST: %PLATFORM-1-CRASHED: R16 = 0x00000000  R17 = 0x00000000  R18 = 0x00000000  R19 = 0x00000000
[ code]....

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access-list 199 permit icmp host 10.10.10.10 host 20.20.20.20
crypto map NiStTeSt1 10 ipsec-manual
match address 199
set peer 20.20.20.20
exit
no access-list 199
no crypto map NiStTeSt1
 
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Our ME3400 crashed unexpectedly and got the below errors:
 
meQCY0290A#sh ver
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[Code].....

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----------------------------------------------------------------------------------------------------------------------
previous memory block, bp = 0x59BF838,
memorypool type is Processor
data check, ptr = 0x59BF860
========= Dump bp = 0x59BF87C ======================
  59BF77C:        0        0        0 FD0110DF AB1234CD FFFE0000       56  383FDB4
59BF79C:  212AC68  59BF838  59BF6F4 80000042        1        0  A504F53 543A2050
59BF7BC: 6F727441 53494320 506F7274 204C6F6F 70626163 6B205465 73747320 3A20456E

[code].....

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This is the sh ver:
 
Cisco IOS Software, 7200 Software (C7200P-IPBASEK9-M), Version 15.0(1)M4, RELEASE SOFTWARE (fc1)
Technical Support: [URL]
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Thu 28-Oct-10 22:57 by prod_rel_team

[code].....
 
Seems that the error "System returned to ROM by bus error at PC 0x2E0BF30, address 0x0" should be a special type of bus error crash is when the crash is caused by a corrupted program counter (PC). The PC value is the location of the instruction which the processor was executing when the bus error occured. In this case, the PC has jumped to the address 0x0 (probably because of a null pointer), but this is not where the instruction is located.
 
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Apr 24, 2011

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Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9_IVS_LI-M), Version 12.4(24)T4, RELEASE SOFTWARE (fc2)
 
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[Code].....

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Mar 14, 2012

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Cisco ISR G2 3925E.

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Oct 22, 2012

We had an "Event" on our process network at the mill yesterday.  I connected a new WS-C3560V2-48TS-S to our network and we lost communications with all of the other switches.
 
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Jan 9, 2012

I am dealing with three office networks, all three have the same conflict. The error messages I get all say there are two devices assigning ip addresses. As soon as I get the computers communicating with each other, two seem to crash overnight, I suspect due to the conflict. Here is the rundown on the networks. All are windows networks - the problem I am having is file sharing mostly and printing.

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I have tried to get a static IP address from Windstream where I have had my worst problems, but cannot seem to get one. I suspect we have the least expensive service option possible, and are possibly using a service designed for home use as opposed to business, as someone told me recently that getting a static IP address can be expensive. Is this true? Currently all networks have DHCP enabled, and the routers are set up to use DHCP. My thoughts were to disable DHCP and assign ip addresses manually.

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Feb 6, 2013

About a week ago, our network started to experience complete failure.

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Wifi Routers: Dlink DIR-601, Linksys wrt54g, wrt54gv2
Computersservers: 40x
Copiersfax: 5x
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All has been working together in harmony for many years.Fast forward to last week when my hell began with intermittent crashes.Not sure what's causing the problem.When it happens, everybody loses their internet, the ability to communicate over the network; ping tests won't respond to anything (including the router) that exists on the lan, even with a static IP against other statics.In visually inspection of the switches and router, they seem to be happily blinking away with no apparent issue (visually).The only way I've been able to fix the problem is by power cycling the router.About 1 second after doing that, we're back in action for 2-6 hours (very unpredictable).I never had to power cycle any other devices)

Steps I've taken in troubleshootingeliminating potential culprits:

Replaced the router with a spare (new) FVS318G

Replaced the power supply for the router (suspected because problem remained after router swap)

Replaced cable going from router to lan switch

Removed linksys wifi router from network (the router had needed power cycling weekly and was old. So I unplugged it)

Removed Dlink wifi router from network (I hate dlink routers, so removed it).I'm at a loss.

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i upgraded my computer from win 7 ultimate 32 bit to 64 and when i shut down my computer and power up the local area connecion dont recognize the ethernet card my ethernet card is 82578 dc gigabit not onboard card and i installed all the drivers to the ethernet card could it be my motherboard ? dp55wb?

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