D-Link DIR-655 :: Won't Connect To Charter Cisco Dpc3010 Cable Modem
Feb 8, 2012
my dir-655 rev. A2 router won't connect to the new modem that Charter sent me. I had the scientific Atlanta model dpc2100r2 modem but Charter called and said that they have upgraded my speed for free from 18/2 to 30/4 and that I needed a new docsis 3.0 compatable modem in order to take full advantage of the speed upgrade. I received the modem and connected an activated it according to their instructions. The modem works fine when connected to the PC only but as soon as I connected to the dir 655 the link light went out on the modem and I lost my internet connection. The first step I took was to clone the mac address in Wan section of router. It still did not work. The next step was to turn the modem off, the router off and shutdown the PC. I waited until this morning to reconnect everything. I started the PC, then I started the modem and waited for it to stabilize and finally I restarted the router. I still had no connection. The status page of the router said that the cable was disconnected and that network was disconnected. There was no info to release so I clicked the renew button but nothing happened.
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Oct 1, 2012
I am having an issue with my network that has me perplexed. I have a DPC3010 cable modem (Charter internet). I previously had it connected to a Linksys WRT54GL with DD-WRT installed and that was working OK except that I had to reboot it 2-3 times per week. I replaced it with a Cisco 861 (non-wireless) router and it worked OK for a few hours then it started dropping the internet connection (it goes up and down constantly). If I switch back to the Linksys everything works fine again. I am using the same cables in either case so I know it's not a cabling issue. I upgraded the firmware to c860-universalk9-mz.151-4.M3.bin, but it made no difference. I was starting to suspect a problem with the physical ports on the router, but I decided to try connecting the 861 behind the Linksys and turns out it works fine in that setup.
So to recap...
If I connect the 861 directly to the modem my internet connection bounces up and down
If I connect the Linksys directly to the modem my internet connection is fine
If I connect the Linksys directly to the modem and the 861 to the Linksys everything works fine (my PC is connected to the fe0 port of the 861)
Are the 861 and the modem simply incompatible or is it a configuration issue? I have attached my 861 config to this thread.
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Jan 4, 2012
I have charter cable coming tomorrow to install cable television and internet. I am using my own modem and router instead of renting one because they dont have any available to meet the install date?Should I just rent one from them and wait or should I just buy a different cable modem. I will be getting the Ultra cable package from charter that has speeds up to 100Mbps download and 5Mbps upload. I would say it is going to run around 60. I have a RCA DCM315 modem and a Linksys WRT54G v6 router with DD-WRT firmware. max up and down speed for the RCA DCM315 modem.
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Feb 13, 2012
I've been trying to connect my D-Link DIR-601 router with a Motorola SBG901 cable modem. The modem itself has a built-in WIFI (G) and one ethernet port, but not good enough for my purposes. I need more wired connections and an (N) WIFI connection, which the D-Link could provide, if I could get it to work. I just cannot get the two pieces of equipment to talk to each other. I can set up 2 independent LAN's, but no WAN (internet connection) from either. D-Link has provided pages of instrutions, but nothing works.
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Oct 12, 2012
I have a Westell Ultraline Series3 Verizon modem/ router. I no longer have Verizon, I now have Charter cable internet. Is it possible to use this modem with Charter? I have tried everything I know (which is not much). When connected to the Charter cable the light on the front indicates internet, but when I try to connect to the internet I don't have internet access. This happens when connected via wire or wireless.
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Mar 24, 2011
I have a Toshiba laptop that has no trouble picking up the wireless when it gets the signal, but my modem keeps dropping connection and then lights go to flashing on the modem at the most random times. I sometimes have days where I can't use the internet at all because it won't connect. I had a friend look at it and they said it could be faulty wiring for my cables. Is that possible? And if so, what should I do? I am getting frustrated by not being able to use the internet. It never lets me connect when it's raining here and then if there is no trouble with the weather, it is the same exact way
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Nov 29, 2012
So about a month ago I made the switch from AT&T to Charter and had a ton of problems those first 2 days getting it running, then after that it was running just fine until today.Last night it randomly stopped working, but I didn't want to fix it at the time(to tired).
It seems like when the modem does a restart it won't work with my router unless I disconnect all the ethernet cords going out of the router except the one going to the modem. And once I verify a connection(router has a light) I can connect the other ethernet cords and everything will function just right.So I fixed it this morning and about 30 minutes later it stopped working again. I don't know what's causing it to stop working, it seems like the modem is resetting and then I have to do what I described above. And then after that it shortened to about 5 minutes later.
My router is the LevelOne WBR-6002.
The modem is a Cisco DPC3008.Here's the Cisco page:
Quote:
Model: Cisco DPC3008
Vendor: Cisco
Hardware Revision: 1.0
MAC Address: 7c:b2:1b:95:32:fe
Bootloader Revision: 2.3.1_R3[code]....
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Jan 25, 2012
How to reset my WRT120N Router, It was originally set up using a PC, I am now on a MAC but my husband has a PC Netbook. In our previous location, we were all able to access the internet without any trouble. I have tried going into the router various ways and have not been successful. One path was using the CD that came with the router
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Feb 7, 2012
I have a cable modem installed to my property but want to use my modem/router to go wireless. The proble is my cable modem output is a RJ45 and the router input is RJ11.
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Feb 26, 2013
when I connect my DIR-655 to the Motorola SB6141 cable modem I notice that the link speed LED on the cable modem never glows blue indicating a gigabit connection, it only glows amber indicating a lower negotiated speed. I am using a Cat6 cable between the two devices and have also tried a Cat5e cable.
When I try and force the WAN port speed to 1000Mpbs in the router interface the cable modem link speed will not light at all with no connectivity. Only resetting to Auto WAN port speed restores functionality albeit at the lower negotiated speed setting.
I'm running the DIR-655 rev B1 at 2.03NA firmware level.
I did connect the modem directly to my PC that uses an Intel Gigabit ethernet card and still had the lower connection indication (Amber) so it seems that the modem might be faulty.
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Jun 6, 2011
i'm trying to connect to my wii n my laptop. i have a cricket broadband hookup to desktop.
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Jan 9, 2013
I've had a dlink604router connected to a dsl modem for the longest time with all my computers receiving internet without any problems. I just switched to a cable modem and the router blinks as if it's communicating with the modem but no internet is getting to the computers connected to the router. I've always left the dlink's settings to default-my 2 macs receive automatic dhcp. If the settings on the dlink have to be changed to communicate with the new cable modem?
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Jul 21, 2012
We ran a D-Link DIR-655 for about 5 years on our home network of 7 desktop computers (LAN) and two laptops (wireless) with essentially no problems. However following a power outage last week the router stopped communicating with the cable modem (WAN port failure?). From the web site we determined that the DIR-825 is a fancier version of the DIR-655 (extra 5 GHz transmitter) so we upgraded to a new 825 three days ago. I did not use the wizard on the CD to set up the new router -- rather did it manually because I thought I'd configure the new router exactly the same as the old one -- this was probably not a good idea in retrospect. (FYI our new DIR-825 is a ver. B1 unit with ver. 2.02NA firmware.
After setting the router up -- it lit up like a Christmas tree and I could see all 7 desk top computers (3 are WIN7 & 4 are WINXP) in the LAN and all would go on-line with no issues. (FYI 3 desk tops are directly attached to the DIR-825 and four attached via a switch). However, when I tried to map the network I find that only 5 of the desk tops we assigned to our named home network -- 2 or them could not be mapped as they were assigned to a "public" network. So while they all still communicate with each other two are no longer in our home network. I do not think this was anything that I did -- knowingly at least.
I logged back on the the router home page but I see nothing that clues me in as to what I did wrong.So I'm wondering how the DIR-825 made these "assignments" and what I can do to redirect the router to bring the other two computers into our home network. (BTW one of the two "miss-assigned" computers is WIN7 and one is WINXP so its not a window version issue).
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Jun 30, 2011
I've had my DIR-601 for almost a year now and it's been working near flawlessly until just recently. I have a very simple setup with a desktop PC, router, Time Warner cable modem, and the only device that accesses the router is my Droid phone. I shut my PC down every night. The next day when starting up my PC, there's no internet connection. I haven't fooled around with any router settings, but what I've been doing to re-connect is unplug the cable modem power cord and router power code, wait a minute, then re-plug them back in and it connects right away. Is there something easy that I can do/repair to correct this? Maybe I should check if there are firmware updates?
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Apr 13, 2011
I wanna subscribe to Internet TV. To watch it on computer screen I need to log in to the site where I registered, i.e. enter my login ID and password. But I want to watch it on my TV WITHOUT my PC. I realize that I have to buy a TOP BOX , connect it to TV and to cable modem. The question is how the TOP BOX knows my login and password to pass it to the site through modem.How do I enter it to tob box?
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Jun 24, 2011
I am using a cable company called Cox.net for the internet. The cable modem is Motorola brand.Sometimes, the modem got disconnected due to outage in my area. But after Cox fixed the outage, I have to reset the modem. The problem is I do not know when the outage is fixed. Sometimes, I reset the modem and call cox all day long. Is there a modem which can reset itself after there is the internet signal?The second question is my desktop pc, which connected to the wireless router through a cable, sometimes displays a error page in IE8 (Internet Explorer). At the same time, the laptops using wireless can view IE8 pages.I think what happened is there is a internet signal outage in my house but the laptops got re-connected to the internet automatically and the desktop did not re-connect. Sometimes, I can ping a website on the desktop but I cannot see the pages in IE. Re-open IE does not fix the problem. The solution is to re-boot the pc. Is there a network card or software I can use to re-connect to the web after the internet signal becomes available? My pc's mother board has the network device to plug in the cable. The brand is Gigabyte.
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Feb 6, 2011
How may I connect 2 PCs to a Cable Modem via a TP Switch? Only 1 PC has net connectivity while the other one shows invalid IP address problem.
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May 29, 2012
i have a cable modem and i want to connect 2 diferent wireless router .when i connected i dont have internet trought LAN ports just wireless and i need have internet in those LAN ports.
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May 23, 2011
My mother has an older Compaq laptop running XP home edition. She hasn't used this laptop for a while and it won't connect to the internet through her cable modem.I know it isn't a modem or ISP problem since my laptop will connect just fine. By the way, we are connecting to the cable modem with a cat 5.
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Jun 21, 2011
My network currently consists of one cable modem, and one linksys router.i was given a Belkin N router as a gift, and instead of returning it for a different brand ive decided to keep it. i would like to essentially use a splitter or switch in between my current router and modem.This is the plan. Keep modem and linksys router in the den, use a splitter or switch to split the signal from the modem to each router. Use a 50+ foot ethernet cord running from the splitter or switch through the attic and into another room.
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Apr 7, 2013
We have kids in the house and I'd like to limit their internet access to certain times of the day but because of the great amount of devices they use (phones, tablets, laptops, etc.) the only way I could think of doing that easily was to set up two wireless networks: one that the adults could use 24/7 and the other that the kids could access during certain set hours.
Here's the equipment I'm working with:
DLink DIR 615 wireless router
DLink DIR 515 wireless router
Motorola Surfboard cable modem S85101U
I plugged the DLink 615 in, set it up for DHCP client and plugged it into the cable modem. I lef the default 192.168.0.1 IP address for the device. On that router, I also reserved the 192.168.0.199 IP address and assigned it to the DLink 515.I also gave the DLink 515 device the IP 192.168.1.1 so I could administer it.I set the DLink 515 to static IP and made the IP 192.168.0.199 and the default gateway 192.168.0.1.I plugged the DLink 515 into one of the LAN ports in the DLink 615.I set a schedule on the DLink 615 to shut down internet access to the DLink 515 at a certain hour and turn it back on at another time.Everything seems to work ok, but at least once a day we have to unplug and plug the routers to reset them.
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Feb 14, 2013
Region : UnitedStates
Model : TL-WDR4300
Hardware Version : V1
Firmware Version :
ISP : charter, its smarter.
so i have a sb6141 cable modem that is mine and not a lease. it works like a champ when hard wired to my desktop. i just got my hands on a new shiny tp-link wdr4300 yesterday and after messing with it for the better part of 2 hours, something seems to be amiss with the communication between the two. everything will be humming along fine and all of a sudden i get the dreaded PAGE CANNOT BE DISPLAYED. sure as the world i look at the modem and all the lights are off and its resetting itself. and honestly this continues until i pull the power and plug it back up. i think maybe one time in the middle of the night i actually saw it reset itself and then come back online.
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Aug 6, 2012
Last week, a big storm rolled through my town while I was out of the area on business. I had a working LAN/WLAN for my home & home office, and the modem I was using got fried by the storm. Strangely enough nothing else was affected..Anyway, I went out and bought an identical modem, and had it set up with Comcast. If I connect directly to the modem, everything works perfectly. But when I try to attach my router to the new modem, I have no connectivity over wifi OR hardwired to the router. According to the status light on the router, it can't find a connected modem.I reset the router back to factory settings, installed the newest firmware, and moved my DHCP pool out of the default range. I then power cycled the whole setup - twice - with no success.
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Aug 29, 2012
So saturday, my friend and i build my computer. Everything worked just fine that day. Sunday i had no problem connecting to the internet. Sunday is also the day i set up a password for my admin account.
Now when i came back from work monday, i tried to log in to my computer. As it appears, i forgot my password... (same i use on everything, so i must have messed up inputting my pass)
So i did a windows reset, since i had no CD or USB to reset my pass. I tried installing windows, and it appears 'this copy of windows is not genuine'. I thought, okay, no prob, as long as i have all options.
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Jan 9, 2012
I bought an ASUS Black Diamond Dual Band Wireless-N 600 Router (RT-N56U) to upgrade from my older router but I'm having a problem: It won't connect to my cable modem (via the WAN ethernet port), so I can't connect to the internet. [URL]
When I connect the router to my computer via ethernet cable, the light on the ethernet port of the router comes on (an orange LED light), but when I connect my cable modem (or computer) to the the router through the WAN ethernet port, the WAN port's LED does not come on at all and I keep getting an error message on my browser saying that I need to make sure the ethernet cable is connected.
I've tried three different ethernet cables, including the one that came with the router, with no luck (WAN LED lights never come on, so I assume that this means that there is no activity at all). I've also tried cloning the MAC address, restoring to factory default, updating the routers firmware, and holding the reset button on the modem for 15 seconds, among other things.
Also, something that might be worth noting: While one end is connected to my modem, if I plug the ethernet cord into one of the 4 ethernet ports on the router, the green LED instantly turns on but, as I said before, there's no activity when plugged into the WAN port. My modem is an Arris TM052G (DOCSIS 2.0) provided by my ISP, Time Warner Cable.
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Jun 4, 2011
My New comcast cable modem will connect to the internet, as i am connected to it by ethernet right now, but my netgear router will not recognize it and get a link to the internet to get my existing LAN back up.
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Jun 27, 2012
I updrade my wireless router from 54 mpb to 150. Now my pc/router isn't connecting to the modem. How do I correct
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Oct 2, 2011
Have an existing befsr41 / westell b90-210015 connection that has been working for years... replaced the befsr41 with a e1550 and cannot connect to the internet. Tried to connect to the modem directly to see how to put into 'bridge mode' but cannot find the right ip address.
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Oct 29, 2012
i have 2 routers with a switch and pc connected to the switch. i am working on RIP and i enabled it on both routers.
my current set up is this:
PC---Switch(3550)---Router2(2610)---Router1(2610)--- Cable modem
I am able to ping from pc to Router1. I am able to ping 4.2.2.2 and google from Router1 but unable to ping it from Router 2 and pc.
Here is my config for Router1:
Current configuration : 1089 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
[code].....
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Jan 7, 2011
I have a new router (ASUS RT-N10)and It is asking me to direct connect my cable modem to my computer, and then find my MAC address via command prompt, and clone it to the new router.I can get to my command prompt, the problem lies in windows 7 and vista's (or mine) inability to realize that my network card is directly connecting to the modem. (No internet connection available, doesn't think anything is connected). I have tried on multiple machines to try and find my modem's mac address but it simply is not working.I want to know if I can find the mac address through the old router, or what I need to do to have windows 7 recognize I'm directly connecting the modem to the PC.
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Oct 9, 2012
I want to connect my satellite receiver to my modem through Ethernet cables. First connect the modem to Ethernet outlet using standard small Ethernet cable.connect Ethernet outlet A to outlet B using Ethernet cable inside the wall.connect outlet B to the receiver using standard small Ethernet cable.I want to know how I make the connection in outlet A and outlet B to make this work.
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Mar 29, 2013
Region : UnitedStates
Model : TL-WR841ND
Hardware Version : V8
Firmware Version :
ISP : optimum online
I have two wireless routers:
TP Link TL-WR841ND
and
TP Link TL-WR541G
I would like to:
use the TL-WR541G for my children wireless laptop, wireless ipad and wireless iphones.
I can turn this unit off at a specific time each evening as I wish.
The WR841ND is used for my wireless laptop, wired iMac, wired Roku stream player and wired Voip adapter.
I tried a few things but really do not know what I am doing and I cannot get both wireless routers to access the internet.
What I tried so far:
Cable modem ethernet out to the input on the WR841ND router. took one of the four hardwire outputs from the WR841ND and ran into the input on the WR541G I powered on the cable modem....it booted... i then powered each router up and waited for each to boot. I launched web browser and navigated to : http://192.168.0.1/ this allowed me to setup the WR841ND router.
it's current settings:
Firmware Version: 3.13.27 Build 121101 Rel.38183n
Hardware Version: WR841N v8 00000000
WAN type: dynamic IP
LAN IP address: 192.168.0.1
subnet mask: 255.255.255.0
DHCP Server: enabled
Start IP: 192.168.0.100
End IP: 192.168.0.199
How do I set up the second router? I tried to disable the DHCP server on router 2 (WR541g) and change the IP but don't know what to change it to.
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Oct 8, 2012
I have a Home Virgin media cable connection at home. the only way to get this working with my Cisco gear is by putting the superhub on modem mode.On modem mode, it becomes just a dumb modem assigning and IP via DHCPI can get the switch to get an IP address from the modem with
no switchport
ip address dhcp
then I have created
0.0.0.0 0.0.0.0 fa0/48
to route traffic to the port connected to the mode,The switch gets the assigned Ip address from the modem but it does not route internet traffic.
From the different vlans and subnets on the switch, I can ping the modem.
From the switch I can ping 8.8.8.8
From the machines, i cannot ping 8.8.8.8
On my machines, what should be the gateway? the vlan SVI, the modem's IP address, The fa0/48 ip address? I have tried them all with no success.
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