D-Link DIR-825 :: Router Drops Internet Speed?
Jul 23, 2009
I have had the DIR-825 since the beginning of the year connected to AT&T DSL Internet 3GB. I just upgraded to their 6GB download speed and didn't see any change in speed and suddenly I couldn't view my SlingBox anymore outside the house. I connected one computer directly to the modem, ran the AT&T speed test and got >5GB download and @700 upload. Wired via 1GB network back to the router, ran the speed test and it dropped to @4GB download and 120 upload.
I called AT&T, they checked everything, and said there was nothing wrong. I then spent almost an hour on the phone with D-Link including getting passed to 3rd level support. I knew something was wrong when the guy told me that since it was only a 1GB router, I shouldn't expect to get faster than 1GB Internet download.
The router is still running the 1.00 firmware and these are the changes they made me try so it's still sitting at these settings:
- Change the WAN from Auto 10/100 to 100 only.
- Change MTU to 1482 in my PPPoE settings
- Change Firewall Settings to turn SPI off. He said the router is still providing a firewall though.
He wanted me to download the 1.01 firmware but I balked and he said it probably wouldn't do any good. It ended with him wanting me to call AT&T back and set the modem to bridge mode. I then need to call them back and set the PPPoE again. This 3rd level support guy was very rude and am hoping to avoid calling them again.
Before I go through the hassle of calling AT&T and trying this bridge mode, or has the Elite 6GB service from AT&T and are having it work correctly.
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Jul 17, 2012
We recently purchased a Linksys E3200 router, because our old router didn't take advantage of our internet speed. The router works fine, though the internet speeds again isn't as much as expected.
With a wired connection, we only get 80 Mbit/s of our full 120 Mbit/s, according to Speedtest.net. The Cisco Connect built-in speed test is even worse; only 40 Mbit/s. When we directly plug the computer into the modem, we get the full 120 Mbit/s, which indicates that the modem does have the connection speed. The router just doesn't give it to the computers attached.
I don't know about my wireless speed, as my wireless card in the laptop clearly is the bottleneck (it can only connect at 65 Mbit/s). Atheros AR9285 ftw.
We tried different cables, the one included with the router gives the same speed.
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Apr 26, 2012
My ISP provides me internet by pppoe connection.When testing the connection with the router i get 30 mbps.When testing the conection without the router, cable conected to laptop i get 60 mpbs.
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Feb 20, 2013
I have a issue, my DIR-615 V.E3 has been working good. I have multiple computers connected and all get between 280 and 300Mbps. But then after a few hours the speeds drop to 130Mbps on all computers. After I reset the router the speed returns to 300Mbps. I have it set up to run on N speed only so g devices are not connecting.
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Aug 1, 2012
I have tested internet speed on Ethernet (~20 Mbps), but when I'm connected via wifi network, it drops down to ~11 ? The speed is same on all wireless devices even when I sitting next to the wifi router.
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Aug 10, 2012
I am using linksys cisco wag120n adsl2 modem router.When I start the router the internet speed seems great but after some time the speed drops miserably. When I again restart the router the speed seems great for few mins but again drops after sometime.It happens in both LAN and wireless mode.The firmware version of the router is 1.00.16
I was going through the problems posted by some other user but observed that cisco people are not heraing to them.Seems made a mistake by associating with cisco product.This is the worst router I have ever used.The wireless also gets disconnected abruptly.Next time I'll avoid cisco.Cisco is all about stone age products and zero customer care.
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Feb 23, 2011
i recently upgraded my road runner cable from 1.5Mbps to 10Mbps.I checked my speed on speedtest.net and my speed was an astonishing 20Mbps.the problem occurred when i hooked up my linksys 4 port model nr041 router so my bro can also use his laptop. i checked on speedtest.net with the router hooked up, without us using anything, and the speed dropped to 6-10Mbps. I don't know why the speed dropped so much. We weren't messing around with anything and wasn't using the internet.About 3 hours later after my bro was done using the laptop I disconnected the router and plugged the modem straight into my pc and the speed shot back up to 20Mbps on speedtest.net.
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Dec 27, 2011
[code] My connection is ADSL with 2Mbps broadband. Using speedtest.net for testing the speed I got almost 2Mbps, that is ok, but this is connected directly to the modem. The problem is when I use the router, when I connect it the speed downs onward until it achieve a stable value of 512kbps, that is 4 times less than my contracted speed. I have tried with four different D-Link routers (DIR-280, DIR-600, DIR-600 N150, DIR-615), four ones give the same problem.D-Link tech support people don't have idea about what is happening just like tech support people from my Internet provider. I think the problem is not the modem because I get 2Mbps from it connected directly (without the router).I do the speed test in an interval of 3 minutes between each test, with just one device connected and only doing the speed test, all programs that use Internet access are closed.
Always is the same, after a time the speed drops down, from 2Mbps until 512kbps. The router has the QoS disabled, I have tried changing the MTU value, I have tried some values 1492 (this is the official from the Internet provider), also I have tried some lower numbers 1400, 1200 but the result is the same. The router has as security only wpa2 and it has a static public IP, the modem is configured as bridge. I have also tried unplugging the phones, connected to the splitter, keeping away the wireless phones, moving away the router from the modem for electronic interference, modifying the WAN speed from auto to 10 and 100, I have disabled the firewall, change the channels and power TX. I do the speed tests using the wireless and wired interfaces.
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Oct 25, 2007
Networking isn't my strongest computer subject area, but I know I'm having a performance problem with my RV082 router. When I direct connect my PC to my cable modem, I can get very near the 7mb/sec rate advertised by my ISP. When I connect the modem to this router, then connect to the pc to the router, the speed drops to between 2-3mb/sec. All tests performed several time using dslreport.com speed test website. The result is very repeatable, so I figure it has to be some delay introduced by the router. I can't see to find any place in the router configuration to do performance tuning. I'm not using any firewall rules except for the default rules. Why I'm seeing a greater than 50% decrease in internet throughput using this router?
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Mar 7, 2012
Got a Linksys E3200, and a gigabit card, even two, Realtec and Intel, have a connection ggbit. If the power cord plug directly into netcard, all at great, the tracker up to 80 MB per second, shakes on speedtest.net, shows 780 240 + Mbps. When i connect my inet through the router, the speed drops to 12 MB(100 Mbit) and speedtest the same, but in the the web interface in the statistics shows that everything is connected to a gigabit.
Plus, when I ping my ISP's website (ip -t ) and assume [URL] click on the test, the router with 1ms pings are beginning to rise to 30 ms, and when it is directly in netcard, it stable 1ms.... When through the router, torrent shake it just do up to 100ms jumps. I have all the settings , and set up his hands, and a manager, all for nothing. It started five days ago, before that everything was ok. Can a router burn? Rather it gigabit controller?
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Jan 16, 2013
Region : Brazil
Model : TL-WR841ND
Hardware Version : V7
Firmware Version : 3.13.9 (Last)
ISP : NET Virtua
I've bought a TL-WD841ND and was using it normally.
After I arrived from a trip, the internet speed by wireless and by cable is only 0,5~0,7 Mbps...
My internet connection is 10 Mbps, and if I plug direct on the modem, there comes the real speed (9,7 Mbps), but connecting by the router, the speed is 1/20 of what should be. Before my travel i was using it normal, and no one has changed any configuration.
So i've updated to the last firmware avaliable on the website. So i've rebooted it and the "configuration" LED keeps flashing...
I would like to know if this led flashing is normal: (here is a video that i've done: [URL] and what could be happening. ps: connecting by cable, the internet speed is also the same (even after the factory settings reset)...
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Jun 12, 2013
I have a router that needs to be reset to get the internet speed back to a usable speed. It is a fairly old router (D-LINK DSL 2730B) and it does get quite annoying. There is allot of devices connected, which may affect the speed, but I am sure it shouldn't change upon reboot. I literally reboot every hour or 2 during peek periods.
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Aug 11, 2011
I purchased a new router - cisco e1000. Currently, i have 2 laptops wirelessly connected to this router. When i do a broadband speed test, the speed drops down significantly to 8MBPS while if i connect it to the cable modem directly (wired) i.e., without router, i'm getting 15 MBPS download speed. I did a couple of times this speed check and the results are same. I tried changing the advanced settings in the router (which was specified in one of the post in this forum) but no luck. Is it that i need to buy e4200 to match the wired speed of 15 MBPS or what other things I can do to get the same speed of my cable modem (provided by my ISP)?
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Nov 5, 2012
I'm running a Cisco E4200V2 router with the latest firmware (2.1.4.12284) on an iMac running OS X 10.8. My ISP is providing 15Mbps to my modem, which I've confirmed by connecting directly to it without the router. Once I put the router back in the path, my broadband speed drops to about 6 Mbps. Is this the best I can expect from this router?
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Dec 21, 2011
I have four E4200's doing the same. I have FiOS 15M download and 5M upload. As soon as QoS is turned on the upload speed drops down to usually 300k and it never exceeds 1M.At the same time any VPN connection gets dropped often.I also configured one E4200v1 as router and the second E4200v1 as Access Point (HDCP off) hardwired to the first one.Any VPN connection gets dropped when changing location. I.e. if VPN was established with the router, the connection gets dropped when in the location where AP is -- and the other way around too. There is no coverage gap between the two locations, to the contrary - they do overlap heavily.On Dec 21, 2011 the level 2 Linksys/Cisco people advised that they will forward the two issues to engineering and that resolution will be within 24-48 hours.
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Apr 16, 2012
My problem occurs when i am trying to download something big, mainly the speed of the download raises at a peak and then it drops disconnecting me from the internet for a few seconds. This only happens when my laptop is on a wireless connection and this phenomenon repeats itself untill the download is complete. During the connection crash I am not able to access any site.
My laptop is an Asus G series with Win7 64bit SP1, and I use utorrent for P2P downloads.
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Feb 24, 2011
I have the A1 version. I originally bought it and used it for a few months. I was very disappointed with the performance and went back to my Linksys WRT54G (running DD-WRT).
I recently decided to try it again. I upgraded to firmware 1.13. It worked pretty well for a week or so but now I am considering going back to my Linksys again. I keep losing my internet connectivity. The signal can be strong but internet becomes unavailable. Sometimes, just waiting it out works. Sometimes, disconnecting and re-connecting works. Sometimes, a reboot of the router works. Sometimes, nothing seems to work until it is good and ready to work. Sometimes, I cannot access the internet on my computer but my girlfriend still can. Sometimes, neither of us can connect.
I want to use it because I want the wireless-N speed to transfer files to my media center (and I paid a lot of money for it!) but the aggravation is getting to be too much.
There seems to be some correlation between visibility of my neighbors' networks and the connectivity issues but I could not swear to that. This is amazing to me because my neighbors are pretty far away and I can barely get the DIR-825 signal from my basement to my second floor.
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Feb 18, 2012
I have a new DIR-655: H/W Ver. B1; F/W Ver. 2.00 NA? It is solid as a rock to my wired computers, but the Internet connection (not the wireless signal) to my wireless devices (laptops and smart phones) occasionally drops out for several minutes, many times each day. It is not necessary to reset my router to reconnect; after a while wireless Internet returns on its own. I upgraded from another D-Link router and never had this problem. In my judgment the problem appears to be the router. why the wireless Internet connection might disappear and then reestablish itself?I used an app on my smart phone to select Channel 11. No neighbors have routers close to this channel. My cordless phones are DECT (1.9 MHz). My microwave oven does not cause this dropout.
The DIR-655 wireless settings are pretty standard:
- WPA personal security mode
- WPA mode is Auto (WPA or WPA2)
- Cipher is TKIP and AES
- Group key update interval is 3600 seconds
- 802.11 mode is mixed n and g
When this wireless Internet connection dropout occurs, the router's signal strength does not decrease; the Internet connection just disappears. Time after time I have confirmed that the integrity of the Internet connection remains solid on my wired computers and disappears only from my laptops and smart phones.I have checked the wireless spectrum when the wireless Internet connection disappears. There is no other signal, e.g., no neighbor's router on my channel (11), and the strength remains at 5 bars.
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Aug 28, 2012
So I have a DIR-655 and my internet connection drops every day. I have replaced the DIR-655 with a linksys just to try it and it works fine. This has happened with more than 1 of these 655''s. Also I have clients calling saying the wireless drops and it will not let them reconnect until I reboot the router. I have updated to the newest firmware with the same issues. I know its not bad cause I have more than 1 655 doing the same thing at a different location as well.
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Dec 4, 2011
Have had an issue with a previous Belkin router and having similar issues with current DIR 825. Internet is dropped when opening up the Mac Book (Using N or G). Sometimes the internet connection still works with i Pad and iPhone, sometimes it doesn't. As well, sometimes I can turn WiFi off on the Mac Book and then turn it back on, and it will work for about the time it takes to load one webpage and then it will cut out again.
Every time this happens I can unplug the power from the router and plug it back in which has fixed the issue in every case.
HW ver is B1
FW ver is 2.05
ISP is Cable
Modem is standalone.
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Feb 3, 2012
I have a D-Link WBR-1310 modem and for some reason the internet connection drops every 4-5 minutes and then comes back after 30 seconds.I don't know what the problem is. I tried resetting the modem which didn't work. I tried upgrading the firmware from D-Link's website but it says "The version of setting file is not compatible." for the .bin file.
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Feb 13, 2012
My HW is Version B2 and my firmware is 2.25. My internet conection keeps droping and reconecting. I started off doing this a few times a day but now it does not keep a connection for more than 10 minutes.
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Nov 24, 2011
I upgraded then downgraded from 2.00 to 2.03 back down to 2.00, and whenever I'm doing about 600kB/s+ it resets itself. Drops connection drops wireless, wired, and the globe internet icon goes Lambert/orange. I've reset the router to default and it still does that. What could be the cause?
I've done a lot of changing around, disabling unicast, changing from WPA Auto to WPA2, etc etc, I just changed the router to Netgear WGR614 v7 and it works perfectly fine now.
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Jun 24, 2011
I have two computers, both of them running Windows 7. One of them has been experiencing an odd problem for about six months now, and now that school is out I have time to mess with it. When I try to do certain things, the download speed periodically drops to zero. Specifically, I've noticed it when using Firefox and Steam, but also for IE and a few other browsers I installed for the sake of testing. I know I'm not *losing* connectivity, because everything that isn't specifically downloading a file works fine. Skype calls work fine, Utorrent streams at a steady rate, but for some reason Steam and Firefox have speed graphs that look like the heart rate monitor of someone with a very weak pulse. It starts off strong, a nice solid 1 MB per second, and then after 10-30 seconds it'll slowly decline to 0, and sit there for anywhere from 10 seconds to half an hour before picking up to full speed again. I've tried reinstalling drivers, I've tried buying a new network card, I've tried running antivirus scans, and I've tried uninstalling my antiviruses. The only thing that works for sure is putting it into safe mode. In safe mode, the downloads proceed smoothly. I tried making a list of everything that ran in safe mode, and then rebooted into normal mode and closed each nonessential process and service, but that didn't work either.
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Mar 31, 2011
so upstairs is where my 2wire router is, with a steady 54 mbps signal speed and a excellent signal strength for any computer upstairs, BUT any computer downstairs will have the signal strength goes from 1 through 24 mbps alot.Now, I do have other computers connected to the router, none are taking up the speed, and all have the same signal strength. All of these computers are upstairs as well.I know for a fact it isn't the computer, since when my computer was upstairs it would work fine, but with everything exactly the same it'll be horrible downstairs.Only things I have thought of might be interference... but have zero idea how to find what would be causing the interference if any exist.
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Feb 8, 2012
Network connection speeds drops from 1 Gb/s down to 10 Mb/s..Tried forcing the PC to communicate at 1 Gb/S "Link Speed & Duplex".Tried reinstalling drivers
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Feb 21, 2011
I use the dlink router with 12mbits internet connection. Connection with LAN wire, i get the whole 12 mbits. Via Wlan, even while standing next to the router, i only get 5-6 mbits.
I read this can be cos i send in mixed mode b/g. Is that true? How can I set to g only? I only can select "n only", "b/g mixed" and "b/g/n mixed". But I think all my devices use g.
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Nov 13, 2012
Recently I have noticed my internet get slow. I use a comcast cable internet connection that is directly connected to my dlink DR 655. I use the megapath internet speed test [URL] when testing my internet speed. Have a laptop that is usually on wireless and an XP workstation that is connected to the 655 directly with static IP.
I would be browsing the internet and all the sudden the internet would get really slow. This would happen on both my desktop and the laptop and my speed test on both machines would be around .3 Mbps. When this happens I would go and connect the laptop with the ethernet pot directly to the modem. Of course a reboot of the modem has to occur before a connection can be made so once I do that all the sudden my internet is back up to par (12 Mbps). I go ahead and put my network back to the way it was and it all goes back up to 12 Mbps. I have called comcast several times and they are telling me it my router.
This picture shows a snapshot of some windows from the laptop. The CMD ipconfig on the bottom left shows the laptop network settings when connected directly to the modem. The CMD ipconfig on the upper left is the network settings when connected to the router. The web page on the right shows the WAN network settings when the 655 is connected to the cable modem.
Notice the DNS servers, they are different when the 655 is connected to the modem versus when the laptop is connected to the modem. Could this be part of my problem? I have not seen were I can manually change 655 DNS entries ... is there a way to do this? Or should I not even be worried about it?
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Feb 16, 2012
I recently update my DIR-825 router firmware to the latest one and now the upload and download speed is went downhill on all computers. There are 2 to 3 laptops, one desktop, wireless printer, xbox, ps3, and ooma voip phone connected. Everything is all connected wireless except the ooma device is hardwired.
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Apr 13, 2012
I have a DIR-601 and the wireless part of the router as far as i can tell, it drops for about a minute and then reconnects on its own, any thoughts? This i getting rather frustrating because it also does with my previous router. I have changed all the wires included the cable from the wall to the main cable box.
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Jan 16, 2011
As soon as I add the interfaces of the router to security zones it significantly drops speed on WAN interface, below 1 Mbs. I noted this because I wasn't able to watch youtube. Moreover the bandwidth test from speedtest.net hangs and doesn't come to a result. Here below is the diagnostic example while doing that test. The question is what is going on? I have two iPhones and three computers in my network, that's it. My ISP bandwidth is 10 Mbs, so is this the router hardware limitations, or kind of malfunction or some misconfiguration down here? What could be done here ?
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Jan 3, 2012
I`m new here I recently purchased the dir-615. I started configuring with cd but i couldn`t get past the step where it should verify if cables are plugged in , so I did it manually. Some pages won`t load , internet speed is slow ( Both wireless and lan speed ) . I am using a PPPOE connection , I even got my ISP to check my settings, and he said it was alright but it reduces my speed by a lot. Usually I download with 1 MB/s with the router on wi-fi I hardly get 50 kb/s and on lan max is 100 kb/s.
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Sep 8, 2011
My router has started to drop its connection every week or so at random times. (its not the IP reset). My indication is i lose internet connection. But when it does this, i cannot even log into the Router. Its like it drops off the network completely.im still running FW 1.10, but im curious if this could be an outside attack as well. Its hard to get this info because i have to reset the router (ie unplug it) and that clears the log.. It also seems to reset the date/time as well.
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