Linksys Wireless Router :: EA3500 Dropping Connections Every Few Minutes?
Sep 16, 2012
I have a brand new EA3500 (three months old) that has worked fine until recently. For some reason the wireless keeps dropping all connections every few minutes. I have checked the internet connection and that is not it as I can be hardwired to the router and the internet never drops. This happens to every device in the house (two Xbox, tablet, multiple PC's) at the same time, or randomly between. The devices are a mix of G and N so it is not associated with just one particular band. I have verified the wireless phone, microwave, or anything else that might interfere with the signal is running. One thing I have noticed is that when the wireless connection drops, the actual signal does not go away, I can still see it with a wifi analyzer. This is very frustrating as I just replaced a previous Linksys router with this one for the very same reason. Perhaps I should have bought some other manufacture.
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Sep 20, 2012
I have an EA3500 that I installed recently to replace an old NetGear Router, everything works fine like a charm and suddenly is like the router goes down, both wired and wireless connections go down, no connection at all to the router, no internet, no nothing, the power stays on, but you can see the Leeds on the back blinking like when you do a reboot, then after a couple minutes everything comes back again, till the next drop...it happens several times a day, sometimes 3 to five times in an hour, some other times just happen 2 or 3 times a day... I have tried everything possible, changing the settings, factory defaults, firmware upgrade and roll back, MTU, different channels, even different power outlets to no avail.I wonder is I have a lemon, the worse part is I can't return to the store since the UPC code is gone (rebate) and links says they can't take it back as RMA.
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Dec 15, 2012
i've recently upgraded from E3200 as i wanted slightly faster and more reliable router, only to find out this one is more troublesome then the older model.
Upgraded to latest firmware:
EA Series Linksys Smart Wi-Fi Firmware
11/19/2012
Ver.1.1.39.145204
i've excellent WIFI reception - setup 2.4GHz and 5GHz networks (diffrent SSID). i've few apple computers on the WIFI, and ipod touch 5th gen with iOS 6.01.Seems that often when i browse web on the ipod, the WIFI drops (takes about 60s to reconnect - almost as if the router is rebooting). But it's not conclusive and unpredictable. It also happens just with the computers when browsing web.
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Jan 3, 2013
I am using a brand new Linksys EA3500. We have 2 laptops connecting to it. One is an older XP machine which never has any problem. The other, a Vista machine, periodically drops the connection to the internet when connecting wirelessly. It never loses the connection to the Linksys EA3500 router, it just says "Access: local" and there is no internet. If I plug the Vista machine in wired to the router it works fine. I've tried my old router and I don't get this problem, which leads me to believe that my wireless adapter is functioning properly on the Vista machine.
When the vista machine drops the internet, I can still get into the router configuration at 192.168.1.1, but when I click on the tab which says wireless it sometimes says: "Router not found. You are not connected to your router." It says this despite the fact that I am connected to the router?I've tried reinstalling Windows, that didn't make any difference. I am convinced that it is a problem with the router, but I can't find any settings to adjust which remedy the situation. Of coarse, I've tried reseting my modem and Router many times...doesn't resolve the issue. I've also gone into DOS and done an ipconfig release_all and renew_all.
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Jun 28, 2012
I have a cisco RV180 hooked up to a cisco cable modem and Cox service.
The basic symptoms of the problem are that every 10 minutes or so external connections will hang. This lasts maybe 20-60 seconds. If you're loading a website when this happens, various parts of it won't load and firefox will sit and spin indefinitely (it seems) until you manually stop the loading and click the reload button.
When this is happening I can still connect to the routers webserver and dashboard that auto-refreshes every 10 seconds. It seems perfectly fine. My initial theory was that something was broken on the Cox end of things, but after swapping out the RV180 with an old on-q router we had laying around, we haven't seen the problems.
Some other differences I've noticed between the on-q and the rv180:
* with the rv180 traceroute to external hosts shows a big delay (500-600ms) at the hop right after the router. With the on-q, it's 12ms.
* when I ping the ip of that hop with the large delay, with the on-q I get no responses. With the rv180 I would get these strange host redirect messages that make it look like that ip is redirecting to itself. There would be 1 or 2 of those redirect responses, followed by 3 or 4 errors, and every packet would be listed as an error in the ping summary.
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Nov 11, 2012
A couple of days ago, after a suggestion in a old forum post (rv180 dropping connections every 10 minutes or so) I tried increasing the various session timeouts. This didn't seem to affect anything for the first day, but last night the router started becoming unresponsive (not responding to pings, but maybe continuing to route established connections.) After a couple minutes the router would be pingable again, and as soon as i could I reverted the changes I made to the session timeouts. That didn't seem to fix the problem. Logs showed many many warnings saying "nf_conntrack table full, dropping packet."
Then as soon as I got on the phone with small business support the problem seemed to correct itself. The only thing we changed was decreasing the MTU to 1472. It is strange that the MTU would make a difference all of the sudden, isn't it?
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Apr 12, 2012
I've recently purchased the EA3500 dual band wireless-N router to replace my old and somewhat tired WRT54GS. The old router worked, I just decided to upgrade to wireless-N since all of my devices are now capable.My ISP is Comcast and I use a Motorola SB 6120 cable modem. After an extremely easy setup of the new router last week, I experienced one full day of glorious speedier network and internet traffic. However, roughly 24 hours after installation I started experiencing intermittetent internet connectivity issues. As in - the cable modem is accessible for 2 minutes and then can't be found for 2 minutes, repeat forever.
After multiple different troubleshooting steps, including rebooting both the modem and the router together, separately, and releasing and renewing the router's IP Address through the router's admin page, I finally ended up resetting the router back to factory defaults and letting Windows 7 guide me through the re-installation rather than using the provided "easy setup" CD from Cisco.
This seemed to have worked, but 2 days later, my "every 2 minutes" issue returned.
Something important to note here is that all of my devices - both wired and wireless - are able to communicate with each other without issue. For example - while I have no access to the cable modem, I am able to stream music from a wired desktop through a wireless laptop to a wireless receiver connected to my TV. I am also able to access the router's admin tools during my connectivity issues.
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Mar 13, 2011
I have a WRT400N and approximately every 30-45 minutes the router will drop all connections (wired and wireless), all the lights will go out and then power light (far right light) will flash for a minute or so. I have tried connecting directly to my modem and I have no problems at all.
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Aug 26, 2012
I recently bought a refurbished E1000 wireless router from Amazon, and from the first day I've had recurring connection issues with it. Every half hour or so it will lose all of its connections (wireless and ethernet) and requires a hard reset. After resetting, all connections are good for a little while but then the problem occurs again. When plugged directly into my modem (Motorola SB6121), my internet access is completely fine.
The router has the latest firmware as far as I know (2.1.02 build 5 May 6, 2011), and I've tried to change several settings (MTU to 1400, Fragmentation Threshold to 2306, etc) but to no avail.
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Nov 30, 2012
I have a Linksys E900 router that seems to drop connections all the time. When I look at the status page, all the IP4 information is gone.
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Mar 16, 2011
my e4200 updated with latest 1.00.1 firmware is constantly dropping connections from the outside to existant lan servers running low traffic services when my machine is using torrent or internet gaming.( call of duty modern warfare )
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Dec 2, 2012
I have a new EA 6500 and it works OK but ever few days it drops all connections. If I reset the router it will start working property but a few hours or a few days later it will drop all connections again. I have installed the latest firmware. Unless there is a fix I plan to return the router to linksys.
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Sep 27, 2011
In the last three weeks I replaced a Linksys WRT54G wireless router with a new E2500. The only reason this was done because the store salesman indicated I should get much better performance over my router that was probably 5 years only.
Since the install I have had nothing but issues. I could never get on PC runing XP to connect. It worked one day and the next morning I could never get it to connect again. I even removed the encryption and went to WEP with no luck. My laptop that I loaded the software on and initially did the connection I didn't have an initial problem. The problem I now have is the wireless connection is constantly dropping. In the course of an hour the connection probably drops 3 to 4 times. If you leave the PC for several hours, you may need to sign of your user and resign in to get the wireless connection to work. This is an experiment gone bad. My old router never dropped a connection and every PC in the house stayed connected forever. This new router is located the same distance as my original one was, but is nothing but a series of failed connection.
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Mar 8, 2010
I have gone through 2 of these routers now. The first time I was told I had a bad router so it was replaced. The problem is that it randomly disconnects all wireless devices. All I can do is wait for them to reconnect. I am very disappointed that I have not been able to find any solution to this problem. I have seen other posts for similar issuse but no resolution
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Jan 23, 2012
I just installed a brand new e4200 replacing my WRT54.Wireless works good with a noticable performance improvement over my old wireless.However, the wired conenctions are not solid at all. I am getting over 10% packet loss from the wired conenctions.I can not even connecct to the web ui reliably over wired connections.I upgraded to the latest firmware release with no real change at all.
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Apr 11, 2011
my E4200 is dropping connections several times a day. I'd be working on my laptop, go to a webpage and bang, no connection. A minute or so later it would reconnect. It even appears to be doing this with a computer that is hardwired to one of the ports. So it doesn't seem limited to just wireless. Happens to both N and g channels as well.
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Aug 4, 2011
Set channel manually - i've tried all the channels no luck
Different SSIDs for 5g and 2.4g
Beacon Interval 50
Fragmentation threshold 2306
RTS Threshold 2304
I'm running firmware 1.0.04 build 6 <script type="text/javascript"></script> Dec 6, 2010?I've had the router for 4 months now and this has been happening for the last 3.
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Sep 3, 2011
Upgraded to 1.0.04 from .03 and caused some problems. Worked great at first-upgrade was flawless-no problems there. THen it started dropping wireless connections. THen no wireless or wired connections. COuld not pull an IP address.Pulled power to router couple times and it worked great at first again then degraded like before.Held reset button for 5 secs to reset to factory defaults, now the setup display is missing all the html coding-no menu list. All in raw format.Am connected to port 1 via cat 5 to my laptop with no connections except the internet connection to the cable modem. Something has gone really wrong with my .04 software.Tried to find the .03 version, but the zip file is HUGE. Whats in it anyway?
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Apr 19, 2012
I have my RVS-4000 configured using static IP addresses in the LAN configuration. The users use DHCP to get their addresses (for the most part, a couple may have static IPs set on the computer). I have the maximum number of DHCP users set to 1 to restrict the ability of people to log in to the system. That one address is locked down.
Almost daily one or more of the users will lose their IP address and a hard reset of the router is required. The user this happens to seems random and it may be more than one but seldom all of them. The network includes Windows7 (Home & Pro), a FreeNAS, Macs (Leopard and Snow Leopard) and an AirPort Extreme used as a WAP (DHCP is disabled). The AirPort is plugged directly into the router and has a staic ip on the RVS-4000 but is set to DHCP. It seems to be the most common problem child.
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Jul 12, 2011
I use a MacBook Pro and am connected to my home's wireless network. For the past 2 years, it has worked without a hitch. Suddenly, Comcast changed to XFinity service and I now drop my Internet connection every few minutes. When I go to the airport, I can alway see it and reconnect (although sometimes it asks me for my WPA which is saved, but....). So I can't decided if I need a new wireless router (2 years old) or if the change to Xfinity made a difference. (Honestly, I think it's a name change and nothing more, but the timing is suspect.) I am attaching a screen grab of my iStumbler report. I live in a very populated area so you will see lots of networks. I am using Mathews1.Before you suggest hooking up via hardwire, the morons that built this house (and me, the moron who didn't notice), didn't bring cable up to the top floor where the bedrooms and office is. I'm not allowed via the home owners assoc to bring cable on the outside of the townhouse so unless I destroy walls and floors, I'm forced to wireless access only except for the basement where the router comes in.
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Mar 28, 2012
For a few weeks now, my router has been dropping WiFi connections, seemingly at random. When trying to watch BBC iPlayer is terrible, as it keeps dropping every 5 minutes.
Tonight my iPod Touch (iOS5) was connecting okay, while my son's iPod Touches (iOS3 and iOS4) would not. My MacBook Pro would not connect either.
The only to get things working again, is to turn the router off for a few minutes and turn it on again.
I have router wireless settings as follows:
Network Mode: mixed
Radio Band: Wide - 40MHz channel
Wide Channel: 9
Standard Channel: 7 - 2.442GHz
SSID: Disabled
Router Firmware Version:V2.00.20
My wired connection is running well:
Speed DownSpeed Up
15734.10 Kbps ( 15.4 Mbps )1012.05 Kbps ( 1 Mbps )
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May 27, 2012
A few weeks ago I began having issues with my 615 arbitrarily dropping connections and so on which turned out to be an overheating router, due to sudden hot weather here in the UK, and I just wanted to share how I solved it. My solution was to dremel a hole in the case just big enough to fit a small, silent 12v brushless fan I salvaged from a wrecked computer's PSU, which would then rest on the PCB without any real fixtures. I even drilled some small holes in the side of the case for air to exit. This was fine though because the router is never moved around. Rather than solder the fan onto the power jack socket connections inside to use the unit's own supply, I used an old, disused multi-adaptor and ran the fan cables out of a small hole at the back. The benefit of that was that it didn't add any strain to the router's PSU as this was already under some load after messing around with transmit power in dd-wrt. Another small advantage is that I get voltage control on the fan for slowing on cooler days.
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Aug 22, 2011
I've got a DIR-651 that does one of two things regularly:
1--drops all wireless connections momentarily, then re-establishes them (happens multiple times a day)
2--drops all wireless connections and has to be reset (happens every 0.5-2 days)
#1 wouldn't be a big deal, except that I keep VPN connections on two systems and have to re-establish them every time this happens. I should probably also note that this happens even on the weekends, when those two systems are not VPN'd in.
It has done this since day 1, and the firmware update did not work.
What HW version is your router? A1 What FW version is currently loaded? 1.01NA
What ISP Service do you have? Cable What ISP Modem do you have? Stand Alone What ISP Modem make and model do you have? Scientific Atlanta 2203C
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? done Turn off QoS options. done Turn off Advanced DNS Services if you have this option. done Turn on DNS Relay under Setup/Networking. done Setup DHCP reserved IP addresses for all devices on the router. done Ensure devices are set to auto obtain an IP address. done Set Firewall settings to Endpoint Independent for TCP and UDP. done
What wireless modes are you using? mixed B/G What security mode are you using? WPA-Personal What wireless devices do you have connected? 3 laptops, 1 desktop, 2 Blackberries, 1 printer Any cordless house phones? yes, DECT 6.0. Did not interfere with previous Netgear or 2Wire routers. Any other WiFi routers in the area? up to 5 others, but they are all far away and my house has thick stone exterior walls
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Feb 15, 2013
setup an external hard drive with music on on the usb port on my EA3500 and actvated ftp but I cant access it from the net.
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Sep 7, 2012
For hours i tried to find info online of how to access QoS on EA3500 router. I cannot find it on the cisco connect cloud page.
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Jul 18, 2012
System:
HP Pavilion dv7-6135dx Ent Pc Win7 Home Prem 64
Motorola Surfboard Modem
Linksys EA3500 Router
Netgear 10/100 24 port switch
my wife bought me this EA3500 for Father's Day this year. It's only been hooked up for a couple of weeks (we were in the middle of a move during Father's Day), but now I have no wifi on either band. My wife can no longer connect to it either. We have tried completely resetting it, we have reset the modem, the switch, laptops, everything. Still no wifi. It worked out of the box, but now we have nothing. Does HP needs a certain type of driver? Our iPhones show connected and surf the brower's and FB app with no issues while in wifi mode, but then again, I can pull the ethernet from the internet port and the phone's still show connected (good job, iOS).Cable from main splitter runs to basement where the modem is located. Modem ethernet feed up a wall to a wall plate where the router is. Router then feeds back to the switch. The switch then sends the IP throughout the house for the LAN lines, and the EA3500 feeds all of the wireless devices (used to). So, Cable box, modem, router, switch. Router is currently good for LAN only. I am connected to it via LAN right now, 2 feet from my laptop.
In connections:IPv4/IPv6 both "No Internet Access" (for IPv4, if you change a setting in the setup, it becomes "Internet Access" for about 3 seconds.)Media State: EnabledSpeed: Alternates between 72Mbps and 144Mbps
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Feb 25, 2013
In my home network, I have a Synology. It has 10.0.123.123 as local IP address on my local network and it can be accessed by internet with the dynamic domain name.So when I'm home, I have to use 10.0.123.123 to access it, and when I'm away, I have to use trucmuche.diskstation.me.Would it be possible to configure the EA3500 to redirect the domain name "trucmuche.diskstation.me" to 10.0.123.123 when I use the domain name inside my home ?A friend told me that I had to configure "loopback" but I don't know how..
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Feb 8, 2013
After 5 years of services my DIR-655 begun acting up yesterday; first of it begun by getting REALLY slow, it could take up to 25 seconds to login into the software and up to 30+ seconds just going from one menu to another, on some instances connection (wired) to the router was lost. This morning it started dropping all connections, wired or not; first my iphone then my WDTV, after that it's been pretty much random connections. On one given moment wired works but not wireless, then wireless works but not wired and sometimes I get both but for 3 or 4 minutes.I've reset the router to factory settings, plugged/unplugged, changed cables, network adapters on desktops and the problem persists.
DIR-655 A2
FW: 1.35
Connection: ADSL
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Mar 6, 2013
I have 2 AP541N's set up using a WDS bridge, broadcasting a single SSID. I am using WPA-PSK for the bridge and WPA/ WPA2 and CCMP (AES) on the SSID. I only have around 75 (Mac, PC, iPad, iPhone and Android) devices that use wireless. Some are laptops that roam around from AP to AP, and are using LAN when they are not roaming. I have increased the roaming agressiveness on PC clients and this doesn't seem to have resolved the weak connection. At most, I have 50 clients trying to access the wireless at one time. My problem is that they keep on dropping the connections and have real problems reconnecting once it's dropped. After 4 or 5 tries, they may or not be able to reconnect.
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Sep 7, 2012
The guest network on the router keeps going down. It can be seen but it cannot be connected to. Sometimes it works for a day or 2 and then it doesn't. I have to constantly babysit the network and it is entirely frustrating because the only fix is to reboot the router.I have tried factory resetting several times.I have tried re-flashing the fw.I'm using the non-CCC fw because CCC had way, way too many issues.These routers have been out for months and many people have been having issues and somehow Cisco doesn't see fit to work on firmware that stabilizes them at all? It's like, they release a router and then forget about it - the next batch comes along, often the same guts with a different shell and it's the same thing over again. I had a WRT610N and I said I'd never buy another Cisco after that but I broke my rule because of being lured by these "App enabled" features, which mind you have nothing at all over the competition since the CCC doesn't even work for most people.
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Jan 22, 2013
I have a EA3500 wireless router with the new style (smartwifi) firmware. I've scoured the web admin interface and can't find any sort of 'status' page that would tell me the external IP. I've looked through the support docs but they only show how to find internal/local IP.
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May 19, 2012
I have an EA3500. PPPoE connection. Can't seem to choose my DNS server (use Unblock-US) since the router insistently forces me to use the DNS from ISP.How can i work this around? I'm kinda tired of people asking me why i am changing the DNS. I want to change the DNS and that's final. It's a resource like any other and i want to use it.P.S: i tried most of the basic troubleshooting. I tried my old router back on and the DNS's works fine. I tried even conecting the old router re-routing the new one, and the other router manages the selected DNS's servers fine.
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Jun 28, 2012
If someone has the original firmware for the EA3500 to copy. I need to downgrade my router after Cisco sabotaged it with their Cloud Connect. This will be the firmware you have right out of the box. Be sure you go into the Admin. section and Save a Copy before you ever connect to the Internet. Also Uncheck the Auto Updates box or you will be fed the Cloud Connect (and its amazing Terms Of Service).
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