Sony Vaio VGNFW378D - Wireless Network Adapter Is Missing From Device Manager

Aug 22, 2011

I have a Sony Vaio VGNFW378D that runs with Windows Vista. Ever since I got this computer (about 2 yrs ago), I have had problems with it suddenly disconnecting from the internet. When this happens it could never detect any wireless networks and I would have to restart the computer to temporarily solve the problem. It usually happened after the computer was in hibernation.

Yesterday this happened again, only this time restarting the computer did not solve the problem. When I could not connect to a network I clicked on "Diagnose why Windows cannot find any additional networks" and it said "Install wireless networking hardware, and verify that the correct drivers are loaded".

I went onto the Sony website to download the Intel Wifi link 5100 AGN wireless LAN Driver and updates. The download was not successful and I received a message indicating that the latest updates of this driver were already installed in my computer.

Representatives at Sony only directed me to links that had steps to finding out what my problem was, which I followed with no success. Most of the steps included enabling the adapter in the device manager, uninstalling and reinstalling the driver, etc...I could not do any of these things because the driver does not appear in the device manager at all.

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[code]....

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