TP-Link ADSL2+ Wireless :: TD-VG3631 - Modem Connects DSL Then Drops Repeatedly
Jan 23, 2013
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631_V1_130108
ISP : iinet
I have set up this modem correctly as it will occasionally sync and internet will be connected for a short time 5-10 seconds then loses sync.Have asked ISP to check line and they say it is fine. I have upgraded to current firmware but same result.I purchased for wireless N and print server features.Have reverted back to 4+ year old Netgear DG834GV which works perfectly with same cabling, filter etc. ISP suggest connect VG3631 on ADSL 1 but if I need to do that I may as well take it back and buy a cheaper wireless AP.I also set my existing Netgear as modem only and connected to EWAN port of VG3631 and it did the same thing (kept dropping connection), this suggests that it is a VG3631 hardware or software problem (completely separate to DSL/Line issues).
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Apr 3, 2013
Region : UnitedStates
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631_V1_130108
Does this modem support NAT Loopback? I can't get it to work.If so, why not, can we have a firmware that supports NAT Loop back?
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Dec 28, 2012
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631v1_0.6.0_1.0_up(121214)
ISP : TPG
I've noticed the modem becomes unresponsive under use with torrents and only thing that works is to turn it off & on from power button then works for a few more minutes then crashes again on the latest firmware.
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Dec 27, 2012
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : TD-VG3631v1_0.6.0_1.0_up(121214)
ISP : TPG
I've noticed the modem becomes unresponsive under use with torrents and only thing that works is to turn it off & on from power button then works for a few more minutes then crashes again on the latest firmware.
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Mar 30, 2013
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version : 0.6.0 1.0 v0001.0 Build 130108 Rel.54595n
ISP : TPG
RE: Voice SIP Account Phone Number Not Accepting 2 Characters My ISP TPG VoIP SIP account phone number is my TPG username rather than an actual normal telephone number. When I enter my 2 characters TPG username 'xx' as my TPG VoIP SIP account phone number as the 'Phone Number' field in the 'Voice - SIP Account' modem router management page on the LAN IP 192.168.1.1, then I press the 'Save' button, I encounter the error message "The length of 'Phone Number' is out of range[3,32]."I believe this error is due to my TPG SIP account Phone Number’ is not within the TD-VG3631 ‘Phone Number’ character length range from 3 to 32 inclusive.My old modem can register to my TPG VoIP account successfully with my TPG username 'xx' as the VoIP SIP account phone number.
I have contacted my ISP TPG and tried to get an actual VoIP SIP phone number. However, TPG does not provide an actual VoIP SIP phone number to their customers. TPG states I should use my TPG username as my VoIP SIP account phone number. They ask me to contact TP-Link to resolve the aforementioned error.Is there a way I can enter only 2 character TPG username as my VoIP SIP account phone number in the browser management page of the modem router? i.e. workaround, request TP-Link for a new firmware fix or else?
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Mar 1, 2013
Region : France
Model : TD-VG3631
Hardware Version : V1
Firmware Version :
ISP :
I tried to upgrade a TD-VG3631 that came with firmware version TD-VG3631_V1_120929 to the latest TD-VG3631_V1_130108 version.[url]...Is there a recovery procedure to flash back a firmware?
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Mar 19, 2013
-Region : Spain
-Model : TD-VG3631
-Hardware Version : V1
-Firmware Version : 0.6.0 1.0 v0001.0 Build 130108 Rel.54595n
I have a problem with the VoIP feature of this router:I configure the router as a sip station of a asterisk local PBX (192.168.1.254),To this point everything is fine, I can call with a asterisk sip station to a analog phone (sip station 100) that is conected to the FXE port of the TPLINK,The problem occurs when I want to call with the analog phone to a sip station. I have a dial plan with a 0 prefix to call stations using the sip acount:Profile Name Registrar Address Phone Number Status Remove Edit Prueba192.168.1.254100up.And when I call, I can see in the log the INVITE action.
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Dec 18, 2012
Region : Australia
Model : TD-VG3631
Hardware Version : V1
Firmware Version :
ISP : Engin
i purchased this new modem TD-VG3631 to replace my old one, Finished the internet configuration, it's ok, i can go to internet smoothly. however when i configured the voip function, i encountered a big problem, even i have entered all info which provided by Engin into your modem, it doesn't work. the status always down..Very sure it is not my account problem, because if i enter these info into my old modem , it works very well.
[code]...
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Mar 19, 2013
Region : Spain
Model : TD-VG3631
Hardware Version : V1
Firmware Version : 0.6.0 1.0 v0001.0 Build 130108 Rel.54595n
ISP :
I have a problem with the VoIP feature of this router:I configure the router as a sip station of a asterisk local PBX (192.168.1.254),To this point everything is fine, I can call with a asterisk sip station to a analog phone (sip station 100) that is conected to the FXE port of the TPLINK,The problem occurs when I want to call with the analog phone to a sip station. I have a dial plan with a 0 prefix to call stations using the sip acount:Profile Name Registrar Address Phone Number Status Remove Edit Prueba192.168.1.254100up And when I call, I can see in the log the INVITE action :
32013-03-19 10:16:33OTHERDebugport 1 cx 0x3, evt/reason 3/0 buf (nil)
42013-03-19 10:16:01OTHERDebugport -1 cx 0x3, evt/reason 1/4 buf 0x4761a8
52013-03-19 10:16:01OTHERDebugthe initial INVITE request for [accIndex(0),callIndex(3) dest(<sip:103@192.168.1.254>)] is sen
But I�am sniffing traffic in the PBX and not received the invitation... Obviously the 103 station never recive the call...I think that maybe the INVITE is going out behind the WAN interface.... bug version?
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Jan 2, 2013
Region : India
Model : TD-W8101G
Hardware Version : V3
Firmware Version : 3.0.0 Build 110119 Rel.26016
ISP : BSNL
Recently my wireless router has started disconnecting again and again...Whenever I connect it to my desktop and laptop (sometimes iphone), it disconnects in between which causes a lot of delay .The work which could be completed in minutes takes hours. Here is my current system log from the router : code...
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Feb 3, 2012
I have a D-Link WBR-1310 modem and for some reason the internet connection drops every 4-5 minutes and then comes back after 30 seconds.I don't know what the problem is. I tried resetting the modem which didn't work. I tried upgrading the firmware from D-Link's website but it says "The version of setting file is not compatible." for the .bin file.
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Oct 9, 2010
I have a WRT310N V2 wireless router, with a WMP600N dual-band PCI card in my computer, using Vista 64x. I have had the same set-up for the past year or so, even after moving to a new apt, which I have been in now for 3 months. It has worked perfectly, up till recently. Over the past week however, my router has been dropping the connection, to the point of having to wait for it to show back up in my connections list. I made no changes to my setup, prior to the problems. I am kind of doubting it's my wireless card, as I can still see other routers. I have tried changing the MTU size, the Threshold, made sure the firmware was up to date, etc. I re-installed the drivers for my NIC and even changed ports, just to be on the safe side. I don't know what else to do, except go out and get another router. I have to use wireless, as I have nowhere to run cables at. I had this problem before with a Linksys wireless router, but figured it was due to the extreme amount of bandwidth my game uses online. Ironically, both routers are doing the same thing. They hit lag every 60 seconds almost on the money. I'm a gamer, so this is a huge inconvenience for me.
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Aug 28, 2011
Recently (for the last 2-3 weeks) my internet connection has been dropping. However my roommates does not. I'm afraid this may be more of a computer issue then a network issue, but I feel that you all know much more than I. [code]
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Apr 28, 2013
Region : Others
Model : TD-W8968
Hardware Version : V1
Firmware Version :
I have a problem in the model TD-W8968 of modem.Wireless abruptly stopped Even works must turn off the modem Malk happens sometimes 3 to 5 times
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May 4, 2013
Region : Canada
Model : TD-W8960N
Hardware Version : V1
Firmware Version :
ISP : Bell Canada
Can I use TD-W8960N an additional router with my ISP bell router. Will it increase my speed and range of internet in my home.
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Feb 5, 2012
This new router has the latest firmware and is within range of my Mac laptop.It drops signal for 30-60 seconds several times per hour.
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Oct 16, 2012
Region : Egypt
Model : TD-W8961ND
Hardware Version : V3
Firmware Version :
ISP :
my router is placed in my home. i want to access to it with IE from my office.but no luck.also i try to ping the WAN ip address of the router.
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Jan 18, 2011
Every few minutes my WGR614v6 loses connection to the cable modem though the wireless in-house is strong. Cable modem being reset does not work. Resetting netgear router brings us back online but only for a few minutes. Have replaced power supply to router and it is still occurring.We have a desktop and 2 laptops online. Also, the notebooks always drop to 18mbps while the desktop stays at 54mbps.
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Dec 4, 2012
I have wireless router F5D9230-4. I use this every day to connect to my employer's corporate network from my home, using a VPN connection via Cisco AnyConnect Mobility Client.
Just about every day my VPN connection is interrupted and, although it "thinks" it is connected, it loses connectivity to my company's corporate resources. This occurs even though I'm connected to my router using a Cat5 cable. While this VPN connection is lost, my Internet connection keeps working.
When I use the same computer, even wireless, connected through other networks outside of my home, the VPN connection is never lost (or at least never that I remember).
When I wire my computer directly to my cable modem, this problem does not occur and my VPN connection stays connected throughout the day.
Note that I reset my wireless router to all default settings other than the password to access its management utility, to avoid any "weird settings" coming into play.
I wonder if this has to do with "VPN Passthrough" or the windows 7 firewall conflicting with my router's firewall?
I've been working with the IT department at my job for weeks on this and a resolution doesn't seem to be coming from that direction. I'm on calls every day that use this VPN connection and it's to the point where these VPN connection losses are embarrassing to me.
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May 13, 2012
I bought yesterday a wireless modem/router and Tp-Link Adsl2+ N300 Modem Router Td-W8960n.I have 2 laptop computers at home.The first issue I have is that with one of the laptops (quite old - Acer Aspire 2420-2579 with Windows Vista Basic Service Pack 1) I can not connect (wireless) to the internet. It says local access only. However in other countries (IM in NZ) it does connect to internet. It does work when I use an Ethernet cable between my router and the laptop. The second issue is with my other laptop. A HP Pavillion DV-4 windows vista home premium service pack 2. I manage to get wireless access to the internet but every couple of minutes the connections drops and starts again by itself�. After 1-2 min approx�. it is getting pretty annoying!I don�t think it is the routher as I also have an XBOX 360 connectet to the internet usign the same device and works absolutely fine!
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Jan 2, 2013
Region : Malaysia
Model : TD-W8968
Hardware Version : V1
Firmware Version :
ISP : Streamyx
In the process of Lan setting my new wireless adsl modem router TD-W8968, an error message shown when I press save. Error Code: 1, Internal error.
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Oct 12, 2012
Region : UnitedStates
Model : TD-W8960N
Hardware Version : V3
Firmware Version :
ISP :
My Toshiba laptop can't get connected to the wireless ADSL modem router TD-W8960N. I have 4 different laptops and one desktop, all connected to the router very well, only the Toshiba cannot get on Internet. I can connect to the wireless network on the laptop, but it shows limited access.
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Apr 9, 2013
Region : Australia
Model : TD-W8950ND
Hardware Version : V1
Firmware Version : 1.2.9 build 110212 Rel.22296n
I made some changes on my wireless modem router to stop dhcp and dns provided by my device. A server is now doing it, but at the same time I appear to have connection issues where I didn't before. In an attempt to resolve the issues I looked at the System Log and a number of things were coming up that concerned me. These are as follows:
-user: tr69c: Unable to retrieve attributes in scratch PAD
-user: Stored Parameter Attribute data is corrupt or missing
Additionally I'm getting a lot of kernel: Intrusion alerts which I can't determine how serious they are. Where to start tracking down these issues (if they even warrant investigation).
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Jan 27, 2013
Region : UnitedStates
Model : TD-W8960N
Hardware Version : V3
ISP : Centurylink
I am replacing my qwest/centurylink actiontec q1000 with the td-w8960n. I have run all the different setups, with the different settings that I have found on the net but to no avail. The one thing I have noticed is that the light for the asdl on the td-w8960n does not come on, but yet when I plug it back into the actiontec it sees it and the internet works. Any reason why the td-w8960n is not recognizing the active dsl line?
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Aug 15, 2009
Region : India
Model : TL-MR3220
Hardware Version : V1
Firmware Version : TL-MR3220_V1_121123
ISP : Reliance Netconnect +
I have reliance ZTE AC2726 modem and i am trying to connect it with using the latest firmware version 121123. Router is able to detect the modem but when it tries to dial the connection is not established and reset the router after retrying 2-3 times. It was working perfectly fine earlier when i was on 120309 firmware version. So i tried downgrading my firmware version to 120309 and again it started working. I am not sure why the latest firmware version is not working with this device. Ideally the new firmware versions for a router should fix the existing issues and all the modems which were working earlier should work.
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Jun 24, 2012
So i have AT&T dsl internet. but whenever i connect my computer wirelessly to the modem and get on the internet it repeatedly loses dsl connection every some odd minutes. the dsl light on my modem turns off, then blinks red, then fixes itself for five or so minutes until the cycle restarts. ive tried 2 wireless usb adapter and 1 internal wireless card. none have worked at all. but if its wired with an ethernet cord it works fine. we also have 2 other laptops that connect wirelessly and work fine. i dont understand what would cause this solely on my computer. ive also had AT&T come to my house and look at it and they said its fine, the issue is somewhere in my computer messing with the modem.
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Apr 21, 2011
I'm using a wireless adapter with my xbox because for some unexplainable answer the wired ethernet port quit working, but when my dad uses the internet on his wired pc I get booted off xbox
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Oct 31, 2012
So the best way to explain this is if im on the internet i wont really notice it because it happens so fast and im on the page. also its wireless internet.If i play for example league of legends il be fine then il be reconnecting then im back but the reason im reconnecting is because my connection dropped for a second.IF i open say an online game and i open a stream watching someone. Either the stream will turn off or the game will disconnect or ill get kicked from both.Ive gone into command prompt and done ping google.com and stuff sometimes its perfect then i do it again it misses 2 with time out then i do again its perfect then again time out again time out then perfect its really annoying.I recently started playing a new game and il be running then disconnect from the servers because my connection dropped for a second and ive rang bt and stuff have 2 new hubs. switch phone lines replaced filters still dont know whats going on.
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Apr 4, 2013
I'm at my wits end. We had broadband from Plusnet (uk) put in at xmas. I've had a problem with my laptop connecting wirelessly so I've run a cable from the router up to my room. All's well and I can connect to servers and play online all day to my hearts content. It all goes pairshaped though when someone connects to the internet wirelessly. As soon as the internet is accessed the network just goes. I've spoken to plusnet to see what they can see and as far as they're concerned there's no problem coming into the house. We're getting up to 12mbps which is pretty nice and as I mentioned there's no problem unless someone connects wirelessly. I've changed the channel on the router as there might be interference from a neighbours router. I thought this might have fixed the problem but it's not.
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Jun 4, 2011
I have a window 7 acer laptop, 3 as a matter of fact, i just upgraded to charter high speed internet and i have this new router its called ubee router/modem i have no trouble with my window xp with the wire less connection, but on the 3 windows 7 computers they will drop or lose the wireless conection and we have to refresh the network and it will do okay untill its shut off and it might connect, charter. If i use a direct cable no problems at all. even if i set the router up with no wepkey it will still drop wireless umm what could i do to correct this
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Apr 12, 2013
Region : Portugal
Model : TD-W8970
Hardware Version : V1
Firmware Version :
ISP :
Two week ago I bought the TD-W8970 ADSL router model. Im using a canon pixma IP4700 printer connected to the router USB print server port and everything is working without any issues if I just look to the router functionalities.
However since that Ive installed TP-LINK USB Printer Controller, my both computers (desktop with windows 7 and laptop with windows 8) are getting very often some BSOD.
I was editing all files automatically generated by windows on this cases and if seems that the cause of this issue is the file TplinkUDSMBus.sys (installed by USB Printer Controller).
To check the impact of this, Ive uninstalled the TP-LINK USB Printer Controller software from my laptop and I dont have any BSOD since 5 days ago. In the desktop Im still have the same issue.
The router print server is a nice functionality and I really want to use it.
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Mar 3, 2013
Region : UnitedKingdom
Model : TD-W8968
Hardware Version : V1
Firmware Version : latest
ISP : french orange
I am trying to set up port forwarding on this router but it seems I need to use virtual servers but in all the guides there is a menu for this under the advance settings nat menu.I do not have that option, I have downloaded the latest firmware but still nothing.
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Mar 11, 2013
I tried restarting the router and the computer, but to no avail. I've also tried with another ethernet cable and tried several ports, but that did not work, either. What is interesting is that other computers in the household connect to the router via wire without problems. I suppose that means something's wrong with my computer, however, I do not know what. I have a netgear router which says "N300 Wireless ADSL2+ Modem Router DGN2200v3" on the back. My computer has Windows 7 Home Premium installed. I'm using a DSL connection, and Avast! antivirus.
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