Laptop Will Not Connect To T-mobile Hotspot Via Wifi

Jun 11, 2011

I just purchased a T-Mobile hotspot (ZTE) yesterday. It can connect to the T-Mobile network and appears to be working fine. My Wii can connect wirelessly to the the hotspot, but my laptop can only connect to the internet through the USB cord (which it's really not supposed to, because that's supposed to be for charging the device). When I try to connect via wifi to my hotspot, my computer can detect the network. However, after I immediately enter my password, it says that it cannot connect. When I click "Diagnose the problem" it says there was a timeout.I have Windows Vista and one of the tech support people mentioned that Windows Vista sometimes has problems connecting with handshake devices (but he didn't know how to fix it). Another person said I should have about 20 seconds to type in my password, so it shouldn't be timing out so quickly. Is it something with my computer? I have a Compaq Presario CQ60. I had this same problem when I tried to connect to a friend's hotspot a couple weeks ago (I don't remember if it was also T-Mobile or another provider, though).

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