Cisco Firewall :: ASA 5505 (9.1.1) & Comcast Business Cable Stops Passing Traffic
Apr 18, 2013
I am trying to determine why Comcast Business Class modem configured with a static IP (IPV4) works with a laptop or Linksys Cable modem but not with a Cisco ASA 5505. After a few minutes, the 5505 stop passing web traffic. I am able to ping the default gateway even though I can not surf the web. Restarting the 5505 and the Comcast modem, web traffic flows for a short period of time, then stops. I can connect inside the firewall via ASDM 7.1.1 and via SSH. I can not connect via either from the outside. Comcast tech support indicated their router is working and is configured in bridge mode. I swapped out the 5505's memory, and then with another 5505. Nothing seems to resolve the issue. I am trying to determine if the 5505 or the Comcast router is not configured correctly.
Here are the parameters: The 5505 was reset to default factory settings via the command: config factory-default. Configured the outside interface with static IP Address followed by the no shutdown command, then removed DHCP features from outside interface. Added Comcast DNS servers, default route, ntp servers, configured DHCP features on the inside interface. Enabled HTTP/SSH (inside & outside interfaces) and ICMP echo-reply (outside only).
I believe the Comcast modem is not configured correctly. The show version and show startup output are below.
ciscoasa# show version
Cisco Adaptive Security Appliance Software Version 9.1(1)
Device Manager Version 7.1(2)
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Feb 12, 2012
We have a managed service provider voip network that requires us to use our own router for the data network. We wanted to use the RV042 for it's easy vpn setup. After installing it worked great for about 10 min. then the WAN port stopped passing traffic. 3 min. later it started working again. We tested the RV042 on a different network and it works fine. We tested an older Pix on the managed network and that works fine. But the RV042 will not work on the managed service provider voip network. The service provider says that on their end it shows our WAN port going up and down.
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May 8, 2012
I have configured multicast (ip pim dense-mode) on two 2911 routers that are connected by a Multilink (3Mbps) Wan connection.The configuration work fine for awhile and sometimes all day but at some point one of the Multilink interfaces stop passing multicast traffic.I perform a sh multilink 1 on the interfaces and one interfaces show the multicast packets incrementing and the other does not, it just stops.The only fix for this is to hard reboot both routers and the multicast traffic begins to flow once again.
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Aug 4, 2011
I have created an L2L tunnel between my self and a 3rd party. I am using a Cisco ASA 5520 and the other end is using a Cisco 3005 VPN concentrator. The tunnel will get established and pass traffic both ways for a little while, it varies, sometimes 1 hour or last time we built it it was working for 17 hours, but at some point my ASA will stop transmitting but it will still be receiving packets. These errors start to show up when I look at the traffic going through my ASA interfaces:
713042 IKE Initiator unable to find policy: Intf Outside, Src: 192.168.xx.16, Dst: 10.1.xx.30
Then when I try to ping their hosts .30 and .27 I get:
713041 Group = 68.23.xx.xx, IP = 68.23.xx.xx, IKE Initiator: New Phase 2, Intf private, IKE Peer 68.23.xx.xx local Proxy Address 192.168.xx.16, remote Proxy Address 10.1.xx.30, Crypto map (Outside_map)
713041 Group = 68.23.xx.xx, IP = 68.23.xx.xx, IKE Initiator: New Phase 2, Intf private, IKE Peer 68.23.xx.xx local Proxy Address 192.168.xx.16, remote Proxy Address 10.1.xx.27, Crypto map (Outside_map)
713050 Group = 68.23.xx.xx, IP = 68.23.xx.xx, Connection terminated for peer 68.23.xx.xx. Reason: Peer Terminate Remote Proxy 10.1.xx.27, Local Proxy 192.168.xx.16
When I first configured this tunnel it was with 3DES and SHA for phase 1 & 2, but when the tunnel would come up my phase 1 would negotiate to an MD5 hash, even though I specifically entered SHA, so me and the 3rd party decided to bring all the hashes for phase 1 & 2 down to MD5, and that was when it was up for the longest, but the problem still came back eventually. My ASA config posted below:
ASA Version 8.2(3)
name 192.168.xx.16 Server description Server
name 10.1.xx.27 XYZ_01
name 10.1.xx.28 XYZ_02
name 10.1.xx.29 XYZ_03
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May 6, 2010
I am experiencing a problem on a Catalyst 4510 (cat4500-ipbasek9-mz.122-53.SG.bin) with 802.1x configured. Client PCs are connected via a mini desktop switch to a Cat 4510 switched port in multi-auth mode. The configuration of the port follows:
!interface GigabitEthernet2/34 switchport mode access ip arp inspection limit rate 30 authentication host-mode multi-auth authentication port-control auto authentication periodic authentication timer reauthenticate server dot1x pae authenticator dot1x timeout tx-period 5 dot1x max-reauth-req 6 spanning-tree portfast ip verify source vlan dhcp-snoopingend
It happens from time to time that the Cat 4510 port stops passing traffic. Reconnecting the mini switch recovers the communication. Client PCs connected to the mini switch seem to be authorized at the moment when the problem occures. The RADIUS Termination-Action attribute is set to RADIUS-Request. The problem is not present if "authentication periodic" is disabled.
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Sep 7, 2011
I've got a client that recently got an ASA 5505. E0/0 is connected to the outside, E0/1 connected to the internal server (Win 2008). The ASA "local network" is 172.30.1.0/24; my internal network is 192.168.1.0/24. I'm able to connect from home through AnyConnect and get a proper address (which I've got a pool of 172.30.1.64/26 assigned for VPN users), but no traffic from my computer will go to the internal network, nor will the internal server (or the ASA for that matter) can't talk to my VPN'd computer.
On the firewall settings on the ASA, I've got it all open: any/any on both inside and outside, just to try and get anything to go through. I've even got split-tunneling working, but not traffic-passing! The config is below (redacting local AAA users).
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May 3, 2011
We have 2 FWSM modules in each 6500 switches. 1st module is having 04 firewall vlan groups with 18 vlan interfaces in a single context firewall. All are working fine with no issues. Recently we create one more vlan on MFSC and add into the same firewall module. However newly created vlan inside the FW is not able to communicate with outside and also outside users not able to reach newly created subnet. But within the firewall zones (other interfaces) it can communicate. Once we did packet capture we noticed that its hitting firewall outside interface only and when we ping we got TTL expired error. we have default routes to outside and there's no any route inside as new segment is within the firewall (no any hop).
I guess there's no limitation on number of vlans that we can assign on one firewall eventhough there is a limitation for number of vlan-group which is 16 max (but we are within that limit).
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Jan 16, 2013
Ive got a problem with passing traffic through a Cisco 515e firewall.im trying to telnet to devices on the inside net, 172.16.x.x fom an outside net 10.x.x.x? ive configured a group called infrastructure and added the 10.x.x.x addresses.ive configured acl 101 inbound on the outside interface:
access-list 101 permit tcp object-group INFRASTRUCTURE any eq telnet
theres a route to the inside net:
inside 172.16.0.0 255.255.0.0 172.16.163.1
and theres a translation:
static (inside,outside) 10.4.4.34 10.4.4.34 netmask 255.255.255.255
when i try and connect, using a packet capture I can see traffic from 10.4.4.34 to the inside device 172.x.x.x on the inside interface but i cant see the traffic leave the outside interface ive used the same group infrastructure group before to connect to VM machines on the 172.x.x.x net on RDP and this wrks ok. access-list 101 permit tcp object-group INFRASTRUCTURE object-group VMs eq 3389
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Jul 31, 2012
I have a 'Comcast Business Gateway' a friend gave me and I would like to use it instead of the regular gateway. The business gateway has extra Ethernet ports on the back where as the regular gateway just has one for your router. I plugged in the business gateway and I couldn't access the network. I used 10.1.10.1 which I thought was comcast's default but to no avail. I am not a tech so I am now stuck.The whole reason I am trying to do this is because the wireless routor is in the house, with a ethernet wire running to the shop. This distance is about 60 feet. I have the computer pluged into the wire but I can't get the printer or the other computer to connect to the wireless. I would like to connect the Business Gateway to the house wireless and then run the hard wire to the shop and connect another wireless router to the wire and run the shop on its own wireless. I tried one of the wireless extenders and it does not have enough juice.
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Dec 20, 2011
FTP traffic routed from outside to the inside interface works fine. I have another interface with multiple sub-interfaces and vlans configured. FTP traffic routed from the outside to vlan2_servers is not making it through the firewall. I must be missing something. I have attached my config.
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Jun 15, 2011
We are trying to get a video conference system (POLYCOM) up running. Thrue a Cisco 1812 router with Firewall feature set.
I Have heard in the past that there should be issues with Polycom and Cisco, but have actually never seen it.I can establish a video call from inside the 1812 to outside.
But when I try from outside to the public ip adress there is nattet to, then it reach the video system and die straight after, so there is never any video session set up.
I have tried to remove everything regarding firewall feature and passing true, so the only thing the 1812 should do is NAT. And still the same.
I can not see anything in the log on the router from the ACL's where I permittet everything, other then it connect on the port TCP 1720, as it should. This is the software I'm running on the router:
Cisco IOS Software, C181X Software (C181X-ADVIPSERVICESK9-M), Version 12.4(15)T3, RELEASE SOFTWARE (fc1)
When I search Google, it look like there is a lot issues with Cisco and Polycom, but I have not found any concret solution. Other then I should use a ADSL line with a public IP address. As we probably is going to do.
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May 14, 2012
how can i check that ASA is passing traffic? Also what command we can use to make sure VPN is working fine.
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Sep 20, 2012
So I was doing some testing with my BB Playbook where I wanted to see what outside connections it tried to make during startup and whatnot. I have a pix 506e running 6.3(5). I created an simple 'deny ip any any' access list on the inside interface so that the Playbook doesn't actually make any connections, but I set up a 'capture' on the inside interface accepting 'ip any any' to see what kind of traffic I could see heading outbound from the Playbook. Well, it started off showing attempts to query DNS (and failed, naturally), but then after a couple of minutes, it tried to connect to a couple of IPs over port 443 and actually got a response!!! For the life of me, I can't figure out how this can happen. NO traffic should be allowed outbound due to my explicit 'deny' rule, but for some reason some traffic on port 443 made it past the firewall and got a response back. There are no other rules in the access list except the 'deny' rule. My PIX configuration is quite simple and I cannot see anything that would allow the Playbook traffic to circumvent the access list.
I've come to think that either RIM has found away around Cisco access-lists, or there is a bug in the Pix OS. I know it's an old appliance/OS, but still. I wouldn't think it could be THAT easy to bypass the firewall.
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Dec 22, 2011
I just got installed a business class internet service installed. Got the 25/5 line and when I perform the speed tests I get well above that with the speed boost on the lines.When I am downloading large files I am getting a constant 22-25 down and when I am uploading files I get the 5 up.... But I can't do both at the same time.What happens if my uploads kill my download speed so if I am uploading a file and taking up my 5 up it makes my download speeds about 2-3.. Comcast is saying that this is how the network works and I just don't want to accept that at this time as I have other internet providers that don't work this way and I get a true up/down at the same time. Unfortunately at this location that I am dealing with Comcast is the only choice.
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Dec 26, 2011
after upgrading an ASA 5520 to 8.4.2-8 VPN clients traffic is not passing destinations other then destinations behind the inside interface. the log shows routing failure for the vpn client on the inside interface.it was working fine with 8.4.1 but the traffic is originated from the outside interface. confirm the the interface for VPN clients changed from outside to the inside interface.
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Apr 12, 2012
I have an issue where our ASA 5520 is impacting upload (from LAN to internet) speed. We have a 100Mbps SDSL internet link and only see around 45-50 Mbps on the upload when going via the firewall, download is around 90+ Mbps so that is acceptable. I have tested a laptop connected directly to the internet router and that give near on the 100Mbps up and down speeds, but if I put that laptop on the LAN or directly onto the firewall interface I only see 90Mbps down and 45Mbps up. I have check that the interface speeds/duplex on the firewall, switch and laptop are correct and also checked there are no errors on the ports. I also turned off the IPS and that made no difference. In addition I have checked the CPU during download/upload (max): CPU utilization for 5 seconds = 9%; 1 minute: 3%; 5 minutes: 1%
In theory the 5520 should be able to cope with this throughput:
Cisco ASA 5500 Series Model/License: 5520
Maximum firewall throughput (Mbps): 450 Mbps
Maximum firewall connections: 280,000
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Apr 3, 2013
I do have a 5505 up and running, and passing data... url...Now I am trying to get a IPSEC VPN tunnel working.I actually have it up (IKE phase 1 & 2 both passed), but it is not sending/receiving data through the tunnel.
The networks concerned: name 10.0.0.0 Eventual (HQ Site behind Firewall)name 1.1.1.0 CFS (Public Network Gateway for Palo Alto Firewall - Firewall IP: 1.1.1.1)name 2.2.2.0 T1 (Remote site - Outside interface of 5505: 2.2.2.2)name 10.209.0.0 Local (Remote Network - internal interface of 5505: 10.20 9. 0.3) On a ping to the HQ network from behind the ASA, I get port map translation creation failed for icmp src inside:10.209.0.9 dst inside:10.0.0.33 (type 8, code 0)
I am suspecting that there is a NAT error and/or a lack of a static route for the rest of the 10.0.0.0 traffic, and that I may have to exempt/route the traffic for the HQ network (10.0.0.0), but I haven't been able to get the correct entries to make it work. [code]
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May 17, 2013
Well its in this line but do i have to type in a ip even if comcast is giving me a dhcp address?
route outside 0.0.0.0 0.0.0.0 any 1
=============================
hostname asa1
domain-name mydomain.com
enable password rwt5UQJihEq2/Qae encrypted
names
!
interface Vlan1
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Feb 4, 2011
I've setup a site-to-site vpn between 2 5505s, with 1 subnet per site directly behind the ASAs.The VPN establishes connection successfully, but i can only access resources from site2 to site 1. E.g. I can ping or rdp from a server in site2 at IP 192.168.3.250 to a site1 server at IP 192.168.10.250. I cannot make the opposite connection, i.e. 192.168.10.250 to 192.168.3.250.
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Mar 21, 2012
I'm trying to establish a VPN tunnel between our main office running a Cisco ASA 5505 [8.3(2)] and a remote user using a Cisco Small Business WRVS4400N firmware version V2.0.1.3.
The Cisco ASA 5505 is already configured to allow incoming IPSec VPN connections via the Cisco VPN Client.
Is this possible, and if so, how would I go about doing so? The remote user has a static IP address as well as the main office.
I'm trying to establish a VPN tunnel between our main office running a Cisco ASA 5505 [8.3(2)] and a remote user using a Cisco Small Business WRVS4400N firmware version V2.0.1.3.
The Cisco ASA 5505 is already configured to allow incoming IPSec VPN connections via the Cisco VPN Client. Is this possible, and if so, how would I go about doing so? The remote user has a static IP address as well as the main office.
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Jul 23, 2011
I am setting up a e4200 wireless router on a Comcast business account that uses a gateway (SMC8014).I have fixed public IP [x.x.x.x/30] and the gateway sets up a subnet 10.1.10.0 (255.255.255.0). I have mail server and DNS server at 10.1.10.20 and I use port forwarding in the SMC gateway.
The setup of the e4200 using the software sets up a network (192.168.1.1). I can connect devices to the router and browse the external Internet. However, when my android phone connects to the e4200 it gets an IP such as 192.168.1.101. However, I cannot download my mail which is at 10.1.10.20. When I try to browse that IP from the android phone I get the SMC gateway at 10.1.10.1 and not the computer at 10.1.10.20. If was coming in from the external Internet port forwarding would take over but it does not work for the android phone connected to the e4200.
Also, i noticed that when I set up the default setup for the e4200 the "Cisco Connect" says the WAN address is 10.1.10.155 and the LAN address is 192.168.1.1. However, when I go to the SMC Gateway and list the connected computers it doesn't see the e4200 at 10.1.10.155. If I set up the e4200 within 10.1.10.0 then the SMC sees it (but the computer name always says "unknown"). It I set the DHCP in either the SMC or the e4200 within the 10.1.10.0 subnet I can see the phone connection in the SMC when I list the connections but any requests to 10,1,10.0 computers goes to the SMC gateway.
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Apr 30, 2013
I'm trying to support a friend. They just switched to TWC Business Class from Megapath. They have a Cisco 5505 ASA and are trying to configure it to work with the new TimeWarner cable modem. But we can't get PCs behind the firewall out to the Internet.
We think it should be a pretty simple config. They have the ASA connected directly to the modem. The modem is running DHCP, and we''ve configured the ASA to get its address via DHCP. We have a Windows server behind the firewall; it can't get out the Internet either. It's set up to be a DHCP server and is giving IP addresses to the PCs on the network.
Laptops connected via wifi to a wireless router attached to the modem are able to connect to the internet, thus we know the modem is up and running fine.
Here's our running config:
ASA Version 8.4(1)!hostname ciscoasadomain-name opanslab.comenable password yYME2neTGgA0S1./ encryptedpasswd yYME2neTGgA0S1./ encryptednames!interface Vlan1nameif insidesecurity-level 100ip address
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Jun 5, 2012
I have an asa5505 with software version 7.2(3) that randomly stops responding. The firewall sits in front of a public facing webserver that handles a significant amount of traffic.I was wondering that would happen when the asa5505 reaches or exceeds the 4000 connections per second limit... i.e. would this possibly explain why my asa5505 stops responding and requires a power cycle in order to start working again. when it "crashes" it does not respond on either the outside or inside interfaces.
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Sep 24, 2012
I've got some ASA5505 which run as EzVPN clients in NEM, connecting to a ASA5510 as head-end. The ASAs are configured with a CSM and AUS. But whenever they are getting a new configuration through the AUS they stop trying to establish an EzVPN connection to the head-end. After a "reload" they run with the new configuration and establish the tunnel as expected.
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Nov 21, 2012
A client has an ASA 5505 with a base license. The version information and configuration is attached. In 8 hours, sometimes less and infrequently more, it becomes inaccessible. All connections are dropped and the only way to access the device is through a console connection. The WAN interface (VLAN 3) is connected to Verizon FIOS. The interface was set to 100 MBps and full duplex, but I just changed it to auto on both the speed and duplex to see what would happen. The LAN interface (VLAN 1) is also set to 100 MBps and full duplex It has not been changed.
The last time it happened logging was running, but nothing in the log indicated a problem. In fact, the last log entry was a couple of hours before the lockup (there's little or no traffic on the ASA while the problem is being diagnosed).
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Dec 5, 2012
Since the power failure two days ago, my -ASA stops forwarding traffic to internal servers, for no apparent reason. Packet trace shows all OK, packet capture buffer stays empty when I try to http into the mail server. The only way to get it working is to change the Outside Ip to the one used for mail, then to change it back. It will work OK for a few hours, then stop, with nothing obvious in the logs.
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Apr 30, 2011
I've looked at many others having this same problem, but can't seem to figure out what my problem is. Same issue as most, I can connect fine, I get an IP, but it won't pass any traffic, I can't ping anything or access anything.
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Sep 21, 2012
I have a vendor that currently uses a Cisco 871 as a VPN router in our company network, they use it connect to provide services to one of the servers in our LAN for our customers. Recently, we are going to be setting up a 24/7 call center with this vendor, they will be accessing a server in our network through the VPN to provide customer service during after hour periods.We have a problem however, with an application that is hosted by another vendor that is critical for our regular company call center. Access is reached with this application through this vendor by way of IPSec VPN tunnel that is built in our company's Cisco ASA 5510. This application is accessed via Internet Explorer that goes across to access the application at the endpoint
I need to figure a way by which the vendor that will be running the 24/7 call center coming through their tunnel in our network to connect over to the tunnel on the vendor on my ASA. Im likely going to have to set some routing of traffic in my internal default gateway router for this to work.
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Jan 26, 2011
Traffic Generator TG connected to R1 via switch SW . One end of the R1 is LAN1 interface and other end is WAN1. LAN1 is connected to switch SW. WAN1 is connected to R2 WAN0 interface..
TG ------------- SW ------------------------------(LAN1) Router R1 (WAN1)------------------------------(WAN0)Router R2
I have to pass traffic to R2 WAN0 interface.
Wen I pass traffic say 5000 from TG, I'm to recieve 5000 at R1 lan1 interface but I'm not to recieve at R2 WAN1 interface and hence not to R2 WAN0 interface.
Config at TG:'
-----------------
Destination IP : R2 WAN interfavce IP
Destination MAC : R1 LAN mac
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Nov 17, 2011
I have set a tunnel between Cisco pix 6.3 and Cisco Router 7200. Show Isakmp sa showing below detail on Pix
Total : 1
Embryonic : 0
dst src state pending created
xx6.x71.x29.x68 x2.1x7.52.1x1 QM_IDLE 0 0
Is tunnel is UP ? Traffice is not going throgh the tunnel . why ?
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May 2, 2012
I am about to pull my hair out. I have a 1841 router at one end with 3 ASA's for teleworkers working great. I'm connecting a 4th one that I can not get to work for the life of me. The tunnel is comming up, but its not passing any traffic. I don't see any glaring errors in the VPN debug. The router comes up, reverse route injection does its thing... all looks great. Am I totally overlooking somthing? I must have rebuilt this a dozen times.
: ASA Version 8.2(1) !hostname ciscoasa104domain-name default.domain.invalidnames!interface Vlan1nameif insidesecurity-level 100ip address 192.168.104.1 255.255.255.0!interface Vlan2nameif outsidesecurity-level 0ip address dhcp setroute! interface Ethernet0/0switchport access vlan 2!interface Ethernet0/1!interface Ethernet0/2!interface Ethernet0/3!interface Ethernet0/4!interface Ethernet0/5!interface Ethernet0/6!interface Ethernet0/7!boot system disk0:/asa821-k8.binftp mode passivedns server-group DefaultDNSdomain-name default.domain.invalidsame-security-traffic permit inter-interfacesame-security-traffic permit intra-interfaceobject-group network DM_INLINE_NETWORK_1network-object 192.168.2.0 255.255.255.0network-object 192.168.4.0 255.255.255.0access-list outside_1_cryptomap extended permit ip 192.168.104.0 255.255.255.0
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Jan 17, 2011
I have an Cisco ME3400-24TS-A Switch with is not behaving normal.
I have already erased its flash, uploaded new IOS but could not fix the issue. However it boots normally and pass all tests show in boot process. Issue is this the i cant access or ping the computers attached to its ports from one to other.
However i can ping the switch vlan 1 IP from all computers attached to it.
When i tried Debug All Command, its shows the following:
debug all
This may severely impact network performance. Continue? (yes/[no]): yes
All possible debugging has been turned on
Switch#
*Mar 1 00:03:41.467: special_oce_change_vectors: select debug vectors
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Apr 18, 2012
i am using RV042 router, i have configured DMZ in this, DMZ is not passing the traffic, i am able to ping the DMZ ip from the server. but the server is not getting the Internet.
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