Cisco :: Prime Infrastructure 1.2 Not Sending Alarms Emails
Feb 7, 2013
I have setup a new Prime server 1.2 and am monitoring routers and switches from it. It shows me the device status and all as expected. now when i manually turn off the connectivity of one switch, i do see the alarm generated by the Prime but it doesnt send the email notification.
i checked my mail server settings and have right details of the mail server and email address of the recipient. Also when i run test on that page, i can see the test email coming through.
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Nov 23, 2011
We are currently implementing the new Prime LMS (4.1), and we met some strange problems with the «Alarms» (footer/bottom right).Under implementation we had a bunch of false positive alerts, so we went in and ticked of all of them to choose «Own it» and «Clear».Something happened and the browser crashed, and when opening the browser again and browsing to the “Fault monitor” from “Alarms” could we see that all the alarms was cleared from the view, but LMS was still telling us that there is two alarms (down in the footer/bottom right).
When going into the “Fault monitor” from clicking on “Alarms” we got the “spinning wheel of death”.The browser crashes after a while and we have to log in again.Now, when we have some alarms after rebooting the WLC’s, we get the 6 alarms from interfaces down, but the two remaining alarms it’s talking about is nowhere to be found.
Future more, the browser crashes yet again after a while and we have to log in again.If we are doing other tasks, and keeping away from the “Fault monitor” everything is working fine.The browser crash/lms hang occurs only when accessing the “Fault monitor” section.
We have looked everywhere for what is causing this. Something with the two alarms that’s lost in the system keeps the browser/lms to crash. But damned if I can find where to get rid of them / clear them.
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Feb 22, 2011
i am getting around 12 emails a day returned mail demon and i havent sent them my friends are gatting sick of this every time they log on
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Jun 10, 2011
My emails are not being sent POP3 failed, is there a troubleshoot, autofix website i can go to
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Apr 16, 2013
I have cisco ASA 5510 with basic configuration (default policies). The problem is that windows XP users are unable to send emails form MS outlook and unable to log on to Hotmail , Gmail or any mailing site. While windows 7 and 8 users are not facing any problem.
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Sep 8, 2011
Email: when I try to send an email with an attachment (pictures/other files) it starts sending and stops suddenly at around 50-100% I repeat trying to send it and it works after a while. The larger the file size the harder it is to complete and send. 0.5mb is easy to send but over 1-2mb is very difficult.When it stops I get this error message after a min or so.Sending of message failed.The message could not be sent because the connection to SMTP server smtp.googlemail.com timed out. Try again or contact your network administrator.Online: The exact same thing happens on Facebook and other websites uploading gets stuck and times out but does work sometimes.
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May 9, 2013
I'm currently running CiscoWorks LMS 4.0.1 on Windows 2003 under VMware and just got upgrade licensing for Prime Infrastructure 1.2. I am assuming that I will need to upgrade the current server to Prime LMS 4.2 in order to ensure that data migration to Prime Infrastructure goes well. I am planning to follow Cisco's recommendation to run Prime LMS and Prime Infrastructure in parallel for a time and migrate individual functions.
My real question is about Syslog handling. All of the managed devices are currently sending Syslog data to LMS. As a last step in the migration, is it possible to change the IP address of the Prime Infrastructure server to replace the Prime LMS server so that the Prime Infrastructure server will just start getting all the Syslog data, or do I need to go change hundreds of managed devices to point to a new address?
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Mar 12, 2013
What is the relation between: cisco NCScisco Prime LMSCisco Prime infrastructure.As i orderd a Cisco Prime infrastructure from a Cisco Partner and what i got is :
x2 cisco NCS appliances
x1 DVD cisco prime infrastructure
x1 DVD Cisco prime 4.2
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Apr 9, 2013
WCS 7.0 to Prime Infrastructure 1.2 migration?I am so confused on the migration procedure as I found the documents in Cisco kind of contradictory.Some document said it is required to upgrade WCS to NCS 1.1 before to go to prime infrastructure 1.2.And the other document said WCS can directly upgrade to prime infrastructure 1.2.
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May 6, 2013
we installed a new CPI 1.3. Both machines are in the same subnet and close to each other. Everything looks fine and is installed as we see in the config guide.When we halt the VM of the primary Server, the backup takes over but with errors. I'm also not able to login! [code] my colleauges did the same a few days ago also with problems or similar problems and restore the server from backup.
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Feb 20, 2013
I´m about to upgrade a customers appliance box to PI 1.3. I am guessing an upgrade to 1.2 would be almost the same, license wise.
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Sep 12, 2012
Just downloaded the Eval copy of Cisco Prime 1.2.
Wondering if I can run this under a VMware Player instead of loading it on a UCS server?
If yes, is there a recommended version of player?
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Feb 12, 2013
I have NCS 1.0 with 100 devices support license installed. Now knowing it has reached end of sale, and also for the fact that Prime does cover devices like routers, i went ahead to the upgrade path via PUT (Product Upgrade Tool). Finally I received an email (OBA) advising my order is ready. This email included two items in the shipment,
L-N-PI12-100-M=
NCS 1.0 to Prime Infrastructure 1.2 Minor Upg 100 Device
L-PILMS42-100-M
Prime Infrastructure LMS 4.2 - 100 Device Upgrade Lic
When i click to the link in the same email to download the license, it only shows me one file which is L-PILMS42-100-M I tried using this file and installing on the NCS1.0 but it gives me error that this file is not a license file. The license name suggests me that it is not the license to be installed on the NCS. The file should be L-N-PI12-100-M=
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Jan 12, 2013
I need to know how to do the upgrade from WCS 7.0 to Prime Infrastructure 1.2.
I was reading and i need to upgrade to the NCS 1.1 before to go to prime infrastructure 1.2.
I will need license to NCS 1.1 before upgrade to infraesctructure 1.2 ?
Will i have some problem with this upgrade ? correct process for not have any problem with this upgrade ?
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Oct 24, 2012
I'm Facing some problem on Prime Infrastructure 1.2 NFR, when I add the NFR License to NCS, it show error "Unknown feature (PC_HIGH)."
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May 26, 2013
I try to create a reposiroty for FTP Backup but it is not working with directories. Isn't it possible to create FTP repositories with directories?
I need to ad this URL e.g.: ftp://server/IT/Wi-Fi/Backup
This is not working. % Error reading directory on remote server
It works only when I add only the server. ftp://server/
Is there any way to add directories to the URL? Or what is wrong in my thought?
I think to use NFS but I'm not sure if that way is better as FTP, because FTP is default
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Oct 9, 2012
I am thinking of upgrading the WCS to Cisco Prime NCS in our environment, but i read NCS is replaced by Prime infrastructure. Now I am confused if I should go for the NCS or Infrastructure. option for a smaller environment with 200APs and 4-5 WLCs(5500, 4400 and 2100) and future proof for the next 5 years. I heard WCS is going to be obsolete soon but didnt find any official announcement except for legacy licenses?
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May 9, 2013
We have ACS 5.3 with built in ACS View, does PI 1.3 support it? We have set up in PI 1.3 but unable to see the authentication records for clients, I wonder if they are compatible.
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May 28, 2013
I am looking for the licensing and upgrade path for going from WCS 7.0 to PI 1.2.At present I have a WCS licensed for 200 APs which is managing one controller and 150 APs.I intend to use the Cisco Prime Upgrade Promotion to order R-W-PI12-M-K9 (WCS 7.0 to Cisco Prime Infrastructure 1.2 Migration) and L-W-PI12-100-M and L-W-PI12-100-M to match the number of licenses on the WCS.
Once Prime is installed I also want to manage another 50 devices, does that mean I have to purchase the Cisco PI 1.2 Base License and Software (R-PI12-Base-K9) and another 50 Lifecycle licenses, or will my existing 200 licenses from the upgrade suffice.
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Oct 3, 2012
Trying to add Cisco 2504 Wireless Controller, Software Version 7.3.101.0, to Cisco Prime Infrastructure 1.2 (1.2.0.103), License Evaluation, with no success. When using Discovery, Discovery Job show Credential Errors: "Error occurred due to invalid SNMP credential"
When Add Device from Device Work Center I get: Reachability is "Unknown", Device Type is empty, Collection Status is "Managed with Warnings", with message "SNMP Failure: No Response for SNMP Get request.", Collection Time is empty.
I've tried with both snmp v2 and v3. I've tried to lower "Maximum VarBinds per Get PDU" to 10 or 20, cause I've read similar problem in NCS.
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Apr 2, 2013
I am trying to add a router on Cisco Prime Infrastructure 1.2 using snmpv3 (authpriv, sha & aes256). When i go to device work center and add a device, i cannot find the AES-256 in the privacy options. Only None, DES, and AES-128 are available.
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Sep 25, 2012
When I add this as a device in Prime, it seems to handle this as some sort of generic device, at least it doesn't know that it's a WAAS.
This is what Prime shows when I've added WAAS to the device list:
No Device Info for the selected device IP Address10.y.x.7Product FamilyOwning Entity ID16249245_10.y.x.7NE ID16250325
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Feb 27, 2013
I have just installed prime 1.3 (brand new install), we have started a discovery job to find one switch (IP address), this job has so far come up with 311 credential failures and appears to be going through every 127.0.0.x IP address it can.Is there a way of stopping this job from running. Clicking on the Red X next to the name has no effect.
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May 20, 2013
I have newly deployed a Prime Infrastructure (PI) in my network, and i want to add my wirless controller in it. I get an error SNMP time out whenever i add my controller to PI through SNMP.
There are default SNMP configurations in the controller and i am simply adding them in PI with their private/public SNMP string.
WLC 5508 is connected to my core switch and PI is connected to another switch which is directly connected to core switch via Layer 3.
Is there any configuration required to be done on the switch side.?
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Mar 2, 2013
Can i install Cisco prime infrastructure 1.3 with 1.1 license.To be more precise it will be fresh installation but the licenses I have is of 1.1.As per my overview from Cisco prime Infrastructure 1.2 NCS and NCS(WAN) has been bundled into one service.But both were separate entities in Cisco Prime Infrastructure 1.1.
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Sep 19, 2012
I have been looking for a document that outlines the process for importing data, devices, and saved configs from CiscoWorks 4.0.1 to Prime Infrastructure 1.2. First of all is it possible? And if so, where is a document I can reference?
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Nov 17, 2012
I have upgraded NCS 1.1.1.24 to PI 1.2 lately. The installation process completed successfully.But now i am not able to log in to the GUI anymore as root. After entering the password all I get is a blank site (undefined).I get the same result with all known browsers. Rebooting or restarting NCS does not change anything.
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Nov 18, 2012
after an upgrade of NCS 1.1.1.24 to CPI 1.2 on green field, it was not possible to reuse the GUI. During the upgrade, I''ve shortly seen an oracle DB error, but the upgrade was going through, without problems.At the end, it was not possible to use the GUI, and every trial to start the services was stopped with errors.I've found the following severe Bug ID's in the support forum: Bug CSCuc29378 Prime Infrastructure 1.2 won't start after a db restore/Upgrade from NCS1.1.1.24 Oracle DB bug as well: CSCtw59460.I see only a new installation from scratch (1.2) as solution, but the bug is not resolved in V1.2, as seen in the bug tool.
- As the customer has an v.1.0 license who worked with NCS 1.1.1, do I need an upgrade order to be able to activate an installation from the v 1.2 ova (new PAK)??
- I'm searching for a one year CPI partner license, because I heard about in some Cisco Live sessions, but I did not find a way to acces´s to it.
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Mar 16, 2013
It has email and alarm notifications. But what about sound notification through PC speaker?
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Nov 6, 2012
What languages are supported by the product? I mean the web interface. I can not find the information.
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Jan 23, 2013
Im getting a bit confused about the whole upgrade migration process for the following config to Cisco Prime Infrastructure:
LMS - Version 4.1 , 500 devices. Windows Server 2008 R2 Standard SP1
NCS – version 1.1 , 50 devices Red Hat Linux ( 64 Bit) (Installation software - NCS-VA-1.0.1.4-small.ova)
I want to be able to backup databases and migrate licensing from LMS and NCS to one platform.
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Apr 2, 2012
I have a client who has LMS 4.1 with SAS support, I know that I can upgrade him to the Prime infrastructure for LMS and NCS, however he is licensed for 100 devices. He also has WCS 7.0 with 50 AP licenses, I want to upgrade his LMS to Prime infrastructure and then migrate his WCS to NCS, but how do I know combine the both so that he is on one platform.
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Mar 26, 2013
We have a Prime LMS and a Prime NCS instance running. At the moment, instead of having the 2 systems do device discovery independantly, I thought a good way to set things up would be for LMS to do all of the discovery, and then export the DCR from LMS into NCS.
Now doing this manually in a cinch, but I'd like to automate the process. LMS has some nice scripting features that allows me to easily use the 'dcrcli' script to export a CSV file of the all of devices and credentials, which can be put in a format that NCS can bulk import. I plan to do this on a regular basis using a cron entry.
What I can't seem to find is any documentation on how I might be able to achieve the import piece of the puzzle on the NCS box. Are there command line utilities as with LMS that would allow me to import devices, and put the scripting into a cron file to do on a regular basis?
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