Cisco :: Lost Alarms With Prime LMS 4.1
Nov 23, 2011
We are currently implementing the new Prime LMS (4.1), and we met some strange problems with the «Alarms» (footer/bottom right).Under implementation we had a bunch of false positive alerts, so we went in and ticked of all of them to choose «Own it» and «Clear».Something happened and the browser crashed, and when opening the browser again and browsing to the “Fault monitor” from “Alarms” could we see that all the alarms was cleared from the view, but LMS was still telling us that there is two alarms (down in the footer/bottom right).
When going into the “Fault monitor” from clicking on “Alarms” we got the “spinning wheel of death”.The browser crashes after a while and we have to log in again.Now, when we have some alarms after rebooting the WLC’s, we get the 6 alarms from interfaces down, but the two remaining alarms it’s talking about is nowhere to be found.
Future more, the browser crashes yet again after a while and we have to log in again.If we are doing other tasks, and keeping away from the “Fault monitor” everything is working fine.The browser crash/lms hang occurs only when accessing the “Fault monitor” section.
We have looked everywhere for what is causing this. Something with the two alarms that’s lost in the system keeps the browser/lms to crash. But damned if I can find where to get rid of them / clear them.
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Feb 7, 2013
I have setup a new Prime server 1.2 and am monitoring routers and switches from it. It shows me the device status and all as expected. now when i manually turn off the connectivity of one switch, i do see the alarm generated by the Prime but it doesnt send the email notification.
i checked my mail server settings and have right details of the mail server and email address of the recipient. Also when i run test on that page, i can see the test email coming through.
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May 9, 2013
I'm currently running CiscoWorks LMS 4.0.1 on Windows 2003 under VMware and just got upgrade licensing for Prime Infrastructure 1.2. I am assuming that I will need to upgrade the current server to Prime LMS 4.2 in order to ensure that data migration to Prime Infrastructure goes well. I am planning to follow Cisco's recommendation to run Prime LMS and Prime Infrastructure in parallel for a time and migrate individual functions.
My real question is about Syslog handling. All of the managed devices are currently sending Syslog data to LMS. As a last step in the migration, is it possible to change the IP address of the Prime Infrastructure server to replace the Prime LMS server so that the Prime Infrastructure server will just start getting all the Syslog data, or do I need to go change hundreds of managed devices to point to a new address?
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Mar 12, 2013
What is the relation between: cisco NCScisco Prime LMSCisco Prime infrastructure.As i orderd a Cisco Prime infrastructure from a Cisco Partner and what i got is :
x2 cisco NCS appliances
x1 DVD cisco prime infrastructure
x1 DVD Cisco prime 4.2
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Jul 26, 2011
I have a WCS working on version 7.0.172.0.Is there a way to send the alarms produced by WCS to another Syslog Server?
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Jun 19, 2012
I am unable to see the interface down alarms on my cisco works LMS 4.0 .
This problem is happening only for the Gigabit interfaces , i m receiving the alarms for the POS interfaces . The router status is showning as known .i have also added this interface in poller also .
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Apr 1, 2013
This coming from multiple servers, but mostly its generated by the most utilized ACS server.At this time, we are running ACS 5.3.0.40.6
No impact just annoying alarms. How to stop these alarms ?
Am using OOB modems on network resource routers used as aaa clients.Nothing connected to ACS console ports.Only 8 character usernames with AD.
I do see a few software defect / enhancements for ACS ver 5.3. When they will be fixed / enhanced?
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Apr 10, 2013
We are using CISCO LMS 4.2.3 in our network in India, we are facing a issue regarding alarm generation for a protocol flap/down, especially when BGP / OSPF neighbourship got flapped.These flapping will result in the data service degradation , by which we came to know that some protocol flap may occurred at router end & then we go for the manual check by login into the router.After escalating the same to cisco we came to know that it is a bug of Cisco LMS. using any other method/technique to view the protocol down alarms automatically for cisco routers.
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Jan 5, 2013
Facing false alarm issues with ANM 5.2.1. Basically ANM is sending device down (ACE-30 module) messages occasionally, but in real the device has never went down.
Message:
ANM Server Host Name : anm-1
ANM Server IP Address : 10.9.20.1
Device ID : AGG-B:3
Component Name : AGG-B:3
Severity : info
[code]....
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Feb 1, 2012
Upgraded LMS to 4.1. Yep basically reinstalled. However I can't remember how I did a couple of thing on the original system.
I am trying to take the traps from the Cisco equipment to the LMS and generate e-mail. How do I take the incoming traps (Crit and Warning) and send an e-mail alarm. I'll plan to control what to trap on at the Cisco Equipment.
SNMP trap is set from a fan fault, the Cisco send a trap to the LMS. Now I want take that trap and forward via an email.
I have been reading the admin documentation on "Notification and Action Setting". I see how to take the Cisco LMS created trap and email alarm. (In this case I need a specific trap that LMS did not have.) I see how to take Cisco Traps and resend them to other NMS.
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Oct 12, 2011
I have many alarms with CWLMS 4.0. The alarms are OutOf Range Voltage, OutOfRange Temperature and OutOfRange Memory. I don´t know how eliminate this alarms for these equipaments. I am trying with Setting up the thresholds but nothing.
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Apr 10, 2013
We are using CISCO LMS 4.2.3 in our network in India, we are facing a issue regarding alarm generation for a protocol flap/down, especially when BGP / OSPF neighbourship got flapped.These flapping will result in the data service degradation , by which we came to know that some protocol flap may occurred at router end & then we go for the manual check by login into the router.after escalating the same to cisco we came to know that it is a bug of Cisco LMS. using any other method/technique to view the protocol down alarms automatically for cisco routers.
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Oct 26, 2011
1. How to check the history alarms in Router 7609?
2. How to check whether an Interface was down?
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Aug 13, 2012
Everytime the console port is plugged in, the alarm contacts (1-4) randomly assert (trigger) and then clear themselves in random orders. Nothing is plugged into the ALARM port and all Alarm setting are default. Below is the syslog message and Alarm Settings:
CGS2520-C#show env allSYSTEM TEMPERATURE is OKSystem Temperature Value: 45 Degree CelsiusPOWER SUPPLY 1A TEMPERATURE is OKPOWER SUPPLY 1B TEMPERATURE is DisabledPOWER SUPPLY 1A Temperature Value: 49 Degree
[Code]......
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Jun 12, 2012
I recently installed LMS 4.2 appliance and I noticed that the web administration page was really slow. I checked the CPU utilization in VMware and it was at 55%.
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Nov 28, 2012
I am using Prime LMS 4.2.2 software to archive configuration for my cisco Network Device switch and firewall . All works fine except for two new Cisco ASA 5525 and ASA 5545 ( Software Version 8.6.1.2 ) . I have already checked credential , ssh access , snmp configuration and all seem correct. But Archive configuration job end with failure. This is the error message:
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Apr 22, 2012
My customer is using Cisco Works LMS 4.0 ( Product # : CWLMS-4.0-300-K9 ) and we they are willing to upgrade it to Cisco Prime LMS 4.2 (or latest version). as well as adding additional device licenses to become 750
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Feb 1, 2012
have bought license for LMS 4.0. I want to upgrade to 4.1. Should i buy any additional PAK for the license upgrade?
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Oct 31, 2011
Will Cisco LMS Prime 4.1 be getting a map module, so you are able to see a graphical map of up and down status of devices? I know the topology map is a module within LMS, but what would be nice to see is a graphical map, where you are able to manipulate the icons to place them on that status map.
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May 19, 2013
How do I add the MSE 7.4 VM to Prime 1.3.20?
The Prime uses https or http when trying to add the MSE. But those ports are closed on the MSE. The MSE seems to expect traffic on tcp 8001.
We did not change the default NCS-username/password in the startup-wizard.
C:WindowsSystem32>nmap 192.168.0.211
22/tcp open ssh1099/tcp open rmiregistry1521/tcp open oracle8001/tcp open vcom-tunnel9001/tcp open tor-orport9002/tcp open dynamid
[Code]......
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Mar 11, 2013
Is it better to uninstall LMS 4.0 completely and then install LMS 4.2 or could I do a direct upgrade?. I've heard the db tables etc. have changed a lot and might cause problems for a direct upgrade.
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Jan 4, 2012
I am trying to populate the LMS 4.1 components to ACS.
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Mar 13, 2013
I am currently running NCS 1.1.1.24 and trying to upgrade to prime 1.3, but running into some issues, i applied the patch ncs_patch-1.1.1.24-upgrade-12.tar.gz, but when i try to acutally upgrade i get the following...
admin# application upgrade PI-upgrade-bundle-1.3.0.20.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ?
Generating configuration...
Saved the ADE-OS running configuration to startup successfully (code)
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Mar 12, 2012
Is there anyway to migrate off of WCS to Prime NCS? We have a fully built WCS system with maps and all configs and was wondering if there was a way to restore to NCS.
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May 8, 2013
[URL] it mentions that migrating from NCS 1.1.2 to CPI 1.2 isn't possible.
How can I get around this?
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Nov 28, 2012
A customer is asking to upgrade their LMS 3.0 to Prime 1.1. However, the customer or their previous system's integrator never actually installed LMS 3.0. The licensing and PAK were never used as well. My question is, can I still use the migration top level part # R-PI-1.1-UP-K9 to upgrade LMS 3.0 to Prime 1.1 because there was no licensing ever installed? How would the migration of the current licensing work with the new licensing PAK if that is the case? Or does the customer have to purchase a fresh Prime 1.1 licensing (top level part # R-PI-1.1-K9) because LMS 3.0 was never installed?
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Feb 5, 2013
After update to LMS 4.2.3 is get always a message to confirm when login:
"Server is capable for performance tuning. Please enable PTT ...."
Even when i setup PTT the message will come again next time i login.The message comes also several times after login.where to disable this message?
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Apr 18, 2013
I'm trying to migrate old data from WCS 7.0 to Prime 1.2 ... I have already created the zip file from WCS and imported it into the defaultRepo on Prime. I see it in the directory when I do a show repository defaultRepo so I have confirmed that it is there. My issue is that it appears Prime 1.2.1.012 won't accept the cli command of ncs migrate.
how I can proceed with the migration? I haven't been able to find any similar command in the Prime CLI so at this point I'm lost as to where I should go from here. I really don't want to have to tell the customer they have to downgrade to Prime 1.1 in order for them to perserve their maps especially since the Deployment Guide for Prime Infrastructure states that it is possible to migrate date from WCS 7.0 to Prime 1.2 as shown below ...
Data Migration
#
Data can be migrated from WCS 7.0, NCS 1.1, or LMS 4.x. More details on migrating data from each of these applications are spelled out in the following sections.
[Code].....
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Mar 4, 2013
possible in Cisco Prime 4.2, to kick off a particular user? in GUI or CLI ?
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Dec 4, 2011
my customer is using Cisco Prime 4.1 as an Upgrade from LMS 4.0 and has made a discovery of a new added Cat 4506E with a Sup 7E and Modules.All the devices have been discovered, excepted the module WS-X4712-SFP+E.Is this card not supported yet ?I could not find any detailled and actual information about the support or not of this module, or about the conditions for the Module support it in Prime 4.1..How ist it possible to proceed to having this module discovered ?
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Jul 16, 2012
We have installed the Cisco Prime LMS 4.1 in our production environment. We have configured SMTP settings, but unable to find where we can configure username and password for SMTP authentication. It's only giving a option to enter email address without any authentication parameters.
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Aug 28, 2012
When I run installation process I have received unexpected error:I have windows 2008 R2 x64. Antivirus is disabled and I have administrator privilege.
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Apr 9, 2013
WCS 7.0 to Prime Infrastructure 1.2 migration?I am so confused on the migration procedure as I found the documents in Cisco kind of contradictory.Some document said it is required to upgrade WCS to NCS 1.1 before to go to prime infrastructure 1.2.And the other document said WCS can directly upgrade to prime infrastructure 1.2.
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