Cisco WAN :: 4506 / EIGRP Neighbor Not On Common Subnet / Packet Loss
May 23, 2013
I was called into look at a customers's site that was upgraded by another vendor. They were complaining about packet loss and performance issues. I discovered they had changed from static routing and turned on EIGRP (100) and the EIGRP neighbors are not on a common subnet, they used secondary IP addressing to connect two 4506 switches to the core router. Correct me if I'm wrong, but won't this cause the neighbors to bounce and cause the degraded network performance? Don't we need to have a single common subnet for this to work? Either that or they have bridged the VLANs somehow? There is also a cable connecting the 4506 switches besides the uplink to the core router.
4506#1
May 17 21:28:55.443: EIGRP-IPv4(100): Neighbor 192.168.120.1 not on common subnet for Vlan1
May 17 21:29:05.848: EIGRP-IPv4(100): Neighbor 10.102.10.10 not on common subnet for Vlan20
May 17 21:29:17.327: EIGRP-IPv4(100): Neighbor 206.78.xxx.xx not on common subnet for Vlan20
May 17 21:29:48.291: EIGRP-IPv4(100): Neighbor 206.78.xxx.x not on common subnet for Vlan30
[code]....
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Mar 13, 2013
I have a 3825 running c3825-advipservicesk9-mz.124-24.T8. It is configured as an eigrp stub advertising only its connected and static routes. There are three WAN connections using a metro ethernet service. Two are data, one for voice traffic. The primary data connections run to two WAN edge ASR1002 routers.
The primary data connection (Gi0/1.943) is 20 Megs, the secondary data connection (Gi0/1.944) is only 15 Megs. Before the secondary connection was in place I only had routes to our backbone via Gi0/1.943 and everything was working great. Some time after the secondary data connection was turned up the routes to the backbone through Gi0/1.943 disappeared from the eigrp topology table causing all data traffic to flow through the less desirable secondary Gi0/1.944 interface to our backbone.
There is a good eigrp neighbor relationship between the 3825 and the ASR connected to Gi0/1.943, but if I show ip protocols it does not list the ASR as a data source. I know that the ASR is advertising its routes because I can see the updates coming from it if I debug ip eigrp. For some reason they are just not being added to the topology table by the 3825, not even as a feasible successor.
I have shut/no shut the interface multiple times at both ends during troubleshooting and I also reloaded and upgraded the code on the 3825 from 12.4(24)T to 12.4(24)T8. We also contacted the metro ethernet carrier to see if they had a policy that could potentially be blocking the traffic (no). My colleagues and I are just not seeing any feasible reason why these routes are not being added.
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Apr 18, 2012
I am working at a client site today on a routing issue. I am currently working on an issue where a 3750 switch running EIGRP will not update its neighbor router when a network statement is added to the eigrp instance.The neighbor is a 3825 router.
Both the switch and the router have a common network which is 192.168.36.0/24.
Both the switch and the router are in a neighbor adjacency.
Both boxes have "no auto-summ" in the routing configuration instance.
I can run debugs on both routers (debug eigrp packets) and then I can watch queries and updates when I issue "auto-summ" or "no auto-summ". Also I see a "graceful restart" for the peers when this is done.I had an expectation that when I added the network (this is just an arbitrary network for testing, which is 172.16.69.0/24). I wanted to watch this network being sent in an update to the neighbor router.When I add the above mentioned network, there are no updates packets sent from the 3750 to the 3845. I have not had success to this point trying to resolve. I have followed the Cisco document "Troubleshooting EIGRP Flow Chart", but have exhausted all it has to offer and now it is at the point where it is telling me to contact TAC.
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Apr 16, 2013
I want to sizing a CAT 4506 with WS-X45-SUP7L-E supervisor. To support full routing (EIGRP and BGP) I have to choice CAT4500E IOS ENTERPRISE SERVICES W/O CRYPTO.
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Jul 26, 2012
I have a remote site with 2 WAN links.Link 1 MPLS with telecom provider managing the PE and advertising EIGRP routes to my switch(3750-E stack).Link 2 Directly connected to core site switch (4506) and advertising EIGRP routes.
It looks like this:
-------- Provider MPLS Cloud ------- GI2/0/1Remote Site (3750-E Stack)
Core Site Switch(4506)----
gi4/2------------------------------------------------ GI1/0/1Remote Site (3750-E Stack)
When both links are up MPLS is disrupted from other sites (that have MPLS only) to the core site. I was unable to get a route list to see what exactly was going on before shutting the directly connected link down.What i'd like to have is:Use MPLS as my primary link as it is fully meshed with all my remote sites (and not just the core) and have the directly connected link as my failover in case of issues with the primary. I assumed putting a delay 1000 on the directly connected link at the remote site would have been enough but it looks like both were active and leaking routes all over the place Is there a way to set this up that the MPLS link is favoured and if it loses routes to that specific remote site it would failover to the directly connected link?
Here is my current configuration for EIGRP on the remote and Core sites:
Remote 3750-E
router eigrp 100
redistribute connected
redistribute static
passive-interface default
no passive-interface GigabitEthernet1/0/1
[code]....
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May 27, 2012
I have been playing around with Packet Tracer trying to understand EIGRP and to put it into practice. Well im not doing so well, I cant get the routers to form an adjacency therefore nothing is pinging outside of the routers. [URL]
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Dec 12, 2012
i am implementing tcp as per rfc 793, i have one doubt, while sending first packet, if that packet lost means, tcp will wait for RTO and retransmit the first packet, and after got the ack for first packet, then only it will send second packet or without getting the ack for the first packet it will send second packet.
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Apr 18, 2012
My workplace has a UC-540 attached to a cable modem, attached to the world wide web.
When we make VOIP outbound calls through the standard ISP, there is no auditory packet loss sympton; however, when we make calls to out sister branch through our VPN, we experience auditory packet loss symptoms.
I would think the VPN should only be affecting the encapsulation of the data. To my understanding the VPN packets and non-vpn packets all hit the router at the same time, and transport over the web in the same manner. Why would there be packet loss over only the VPN??
--Regarding QoS, if a standard layer 3 device receives a VOIP packet encapsulated in a VPN, do the QoS bits in the VOIP packet get acknowledged, or are they hidden by the VPN encapsulation?
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Mar 29, 2012
My ping is 35ms my DLS at 45.6 Mbps and my Upload is 4.51 Mbps. My Problem is that i am losing about 60 to 90 percent of the packets on a pingtest.net.
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Aug 10, 2011
For about the past 2 or 3 months, I have been experiencing outbound packet loss at about the same time every evening. That timeframe is about 7 PM - 10 PM. This is most noticeable on Teamspeak 3 because of the voice disruption that other users report to me.
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Feb 19, 2013
I have recently switch internet to Time Warner. Since the day I got it, i have experienced random packet losses of 100%. I have called time warner and they are going to send a tech out. But i would like to know more about this before he comes. I have replaced the modem with a brand new one. Surfboard SB5101N from the one i was leasing from them. They both do the same thing. I have made sure all my Drivers are up to date. I have replaced the coax cable and Ethernet cable and ran my Anti Virus and Spyware program. It does it more during online game, I have reinstalled the game and was having no problems with the ATT Dsl i had before this.
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Dec 13, 2012
I'm having an issue with packet loss during the same time every day at 12:20PM. I checked scheduled tasks, ran wireshark, made a static ARP entry, and ran ping tests. The ping tests show packet loss only when pinging 1 DB server to 1 App server. When the packet loss happens everyone on the network connected to the DB gets kicked out of the DB. They are eventually able to reconnect but its annoying that everyday at 12:20pm they get kicked out. Ping tests from the DB to the Firewall stay constant. But when I ping from the App server to the DB it loses connection at 12:20pm and when i'm remoted into the DB server i get kicked out as well. It's like at 12:20pm the DB server stops incoming connections for some reason.
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Feb 12, 2013
When I ping my video streaming host's IP address (the IP that they gave me where I can view my IP web camera's video stream), I get anywhere from 0% to 8% packet loss at various times of the day. They're claiming that there's no problem, that this is because this is a router and it's dropping ping packets due to "ping priority giving preference to more important network traffic."
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Oct 27, 2011
I had all kinds of packet loss and I was ofcourse suspecting my ISP. But then I tested pinging my internal interface and found that it has packet loss as well. I have about 10% packetloss to my interface with 192.168.0.254, I have the same thing from several different inside hosts. My inside rule is the implicit one, any, any. service IP.In the log I can see a teardown and build of the icmp whenever the packet loss accour.There is no packet loss pinging the outside interface from the internet.
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Nov 21, 2011
I am pinging a host from Nexus 7K. I'm losing every 200th packet when I'm pinging the end host. I don't see any issue with network connection.
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Jun 28, 2011
I´m having a problem/issue with my CSM. I have a WS-X6066-SLB-APC - Version 4.2(1), installed on a 6500, and for a while now whenever I ping the VIPs (vservers) I detect some packet loss (In 10.000 ping packets, I loose around 1%), and higher response times; If I ping the reals I see no issues, only with the L3 behind the CSM.
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Mar 3, 2011
3 days ago it worked just fine but not anymore I've run a packet loss test and the result is 100% loss. I don't know why. The internet is really slow, it is unusual. I'm using wireless network. Oh, I'm using windows XP SP3 (laptop) I am not really good at computer and I'm wondering if this problem is caused by virus, malware of something like that.
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Apr 5, 2012
I have a Windows 7 desktop (so it's NOT wireless) that is having problems with packet loss. Now, the modem is fine, I've tested 'pingtest' on some laptops and the packet loss is very minimal. I've tried reinstalling the drivers for the LAN controller, using a different ethernet cable, using the 'winsock' reset command, and I have no luck. This does effect upload times on YouTube, to where a minute long video takes an hour.
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Dec 15, 2011
I started using Windows 7, on two different computers. I get pretty bad lag spikes while using Skype and playing online games. They occur about once per minute and last maybe one second. There is a "Network Throttling" fix floating around the internet which I have tried, to no avail. I don't know much more about computers than a basic understanding, and am completely new to Win7.
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Nov 17, 2012
Pinging 98.137.149.56 and had 100% packet loss; this was suggested in another thread. LAN connected at 100 Mbps BUT cannot access Internet! Windows XP HP desktop; Belkin N Router; Optimum Cablevision - Modem Scientic Atlanta "Webstar"
I am using my iPhone to access Internet.
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Mar 2, 2011
We have a tandberg 6000mxp on a network without QoS. We see packet loss on the tandberg counters and NOT on the network anywhere. A network trace also showed no errors.
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Jan 25, 2013
But I have finally diagnosed the problem. When I try to play games like Combat Arms, Arma II /OA, BF3 and run a ping test on pingtest.net my ping is steady, and my jitter is fine but the packet loss is ridiculous! I will have a packet loss of 90-100% causing the game to be unplayable. But when I run this test playing WoW I have 0% packet loss, steady ping, and good jitter. I am completely lost on what to do, other than contact my useless ISP that will not know what to do. I am really frustrated by this and am not sure what the cause of this is or what to do. I have been researching for over a week and have no where else to turn.
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Nov 2, 2011
In my network i have Cisco nexus 4 switches those are running as redundancy and fault tolerance. I have mulitple VRF instances are running, when i tried to ping the gateway IP (hsrp Virtual IP) witch same VRF instance it is getting packet loss.
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Sep 16, 2011
I am having issues where different laptops are dropping packets when communicating to the WAP on the RV220W. I have placed 3 laptops directly next to the router so there is no chance for walls to interfere. From each machine 1 at a time I perform a continuous ping. Here is a quick output from one of them:
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
[Code].....
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May 7, 2013
I have two routers, Cisco 3825 and 2811 connected via a p2p ethernet link. The two sides of the links have Huawei muxes with 100/ full duplex set on their interface. I am facing almost 40% packet loss but the supplier is unable to identify any issues at their end. We have tried setting different combinations of duplex and speed settings but no improvement. When set to auto/auto the interfaces are negotiating to half duplex and I am sure this is the cause of the packet loss. Also I heard of auto-negotiation on MUX ports but supplier confirmed no such settings but only 100 Full duplex. If the router iterface is negotiating to half duplex so I suppose there is some thing with the negotition problem with MUX and router port ?
On C3825 I have a Gig interface whileas C2811 has fastEthernet. I guess Gig interface should not negotiate ? Is there a way to pin point the exact fault to supplier ? Also is there work around for this?
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Jun 15, 2011
Internet usage is very slow when initially opening a site from LAN clients. Once established it is OK. If I ping a site from an LAN client by either host name or IP address it takes about 5 seconds, drops the first packet then is fine after that. if I ping it again immediately afterwards it is fine. But if i wait 2 minutes and try again the problem returns. So I would conclude that seeing it is the same whether I use Host name or IP address it is not a DNS issue. Pinging from the router produces no fault at all. [code] I can ping the router internal and external interface or any internal ip or hostname from the LAN with no delay or hesitation so it is not a switch interface or network card problem.Some sort of NAT issue maybe? [Code]
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Apr 14, 2013
We have a customer running a Asterisk based Phone system, using Snom 320 phones and a ESW-520-24P as their switch.
Recently we have been confronted with an issue where every 35 seconds their is a very obvious drop of audio for both parties of a call. We know it is not the phone system as we have run tests directly over the BT copper lines that have no drops what so ever. Unfrotunately when we introduce the LAN in any way, we get the drops every 35 seconds.
We are running the whole solution on 1 vlan, yes I know probably better to use two, but the Cisco cannot automatically detect the Snom 320 phones to swap it to another VLAN, which complicates using a VLAN setup.
I really need to work out how to stop these packet drops, but I am new to the world of Cisco and dont really know where to look or what to try.
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May 12, 2011
Scenario:
Central Router (WAN: 1.1.1.1) <--> Internet <--> (WAN: Dynamic IP) Branch RouterTunnel 172.31.254.1/26 Tunnel 172.31.254.9/26
Central router is a Cisco 1811 running IOS c181x-advipservicesk9-mz.151-4.M.bin.Branch router is a Cisco 1941 running IOS c1900-universalk9-mz.SPA.151-4.M.bin.
When I do a Ping test directly from the branch to central router over the Internet I have no packet loss:
branch#ping 1.1.1.1 source GigabitEthernet 0/0 repeat 1000Type escape sequence to abort.Sending 1000, 100-byte ICMP Echos to 1.1.1.1, timeout is 2 seconds:Packet sent with a source address of 192.168.0.100!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!(...)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Success rate is 100 percent (1000/1000), round-trip min/avg/max = 40/41/60 msbranch#
When doing a Ping test over the DMVPN tunnel (which is using the WAN IP as source) I see packetloss.
branch#ping 172.31.254.1 source Tunnel 3 repeat 1000Type escape sequence to abort.Sending 1000, 100-byte ICMP Echos to 172.31.254.1, timeout is 2 seconds:Packet sent with a source address of 172.31.254.9!!!!!!!!!!.!!!!!!!!!!.!.!!!!!!.!!!!!..!!!!!!..!!!!!!!!.!!.!!!!!.!!!!!!!!!!!!.!!!!!.!!!.!!!!!!!!!!!..!!!!.!.!.!!!!!.!!!!!!!!!.!..!!!.!.!!!!!.(...)!!!!!!.!!!.!!!!.!!!!.!.!!.!!!!!!!!!!!!!!!.!!.!!!!!!!!!.!!!.!!.!.!!!!!...!!!!!!!!!!..!!!!!!Success rate is 79 percent (795/1000), round-trip min/avg/max = 40/43/568 msbranch#
Central:
interface Tunnel0 description Testing (DMVPN) bandwidth 10000 ip address 172.31.254.1 255.255.255.192 no ip redirects ip mtu 1400 ip nhrp authentication testing ip nhrp map multicast dynamic ip nhrp network-id 1 ip nhrp holdtime 600 ip nhrp redirect ip tcp adjust-mss 1360 no ip split-horizon eigrp 1 tunnel source FastEthernet1 tunnel mode gre multipoint tunnel key 100003 tunnel bandwidth transmit 10000 tunnel bandwidth receive 10000 tunnel protection ipsec profile secure_profile shared
Branch:
interface Tunnel3 description Testing (DMVPN) bandwidth 2000 ip address 172.31.254.9 255.255.255.192 no ip redirects ip mtu 1400 ip nhrp authentication testing ip nhrp map multicast 1.1.1.1 ip nhrp map 172.31.254.1 1.1.1.1 ip nhrp network-id 1 ip nhrp holdtime 300 ip nhrp nhs 172.31.254.1 ip nhrp shortcut ip nhrp redirect ip tcp adjust-mss 1360 no ip split-horizon eigrp 1 delay 1000 tunnel source GigabitEthernet0/0 tunnel mode gre multipoint tunnel key 100003 tunnel bandwidth transmit 2000 tunnel bandwidth receive 2000 tunnel protection ipsec profile secure_profile shared
Crypto parameters on both central and branch routers:
crypto isakmp policy 1 authentication pre-share
crypto ipsec transform-set secure_transform-set esp-3des esp-sha-hmac mode transport
crypto ipsec profile secure_profile set transform-set secure_transform-set
I disabled CEF on both the central and branch routers and no success. The EIGRP neighborship appears to be stable.
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Mar 18, 2012
my local network another pc packet loss
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Nov 28, 2012
I've been having an unusual networking issue lately, where everything runs smoothly apart from when one user's laptop is connected to the WLAN. All users on the network get something between 20% and 60% packet loss, only when this user's laptop is connected. I've made sure all the TCP/IP settings are reset to default, I've reset the router to factory settings, but the problem persists. This only came on recently, and I don't believe anything changed.
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Nov 3, 2012
I recently moved from an old apartment in Downtown Montreal, to a suburb area, but still close to where I was before (10 km). I am using the same ISP provider, Videotron. The same speed. I was playing games perfectly fine before, but now something is really wrong. Whenever I join a server, my ping skyrockets up to close to 200, sometimes drifting to 130 but never going below... and often rising back up again.Keep in mind that I filter servers by their pings. I only join servers that display a low ping (although often I won't see any, when I refresh.. there they are). I'll see a server with 30 ping, join it, and be at 200. I'm mainly trying to play Chivalry Medieval Warfare.It's entirely unplayable. Not only is it impossible to properly time parries anymore, but I also get a lot of rubberbanding. I've tested the internet here, and the speeds are accurate. 10 mbps down, 1 mbps up. I am connected to a Linksys E1200 router. I've tried everything I can possibly think of.I went into the router setup, disabled the firewall, added myself to a DMZ, tried to forward every port for steam (although it didn't seem to recognize it as a program)... rebooted the modem, my computer, the router, tried a different Ethernet cable.. nothing is working. It's very depressing. Nothing has changed on my own computer in the move.
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Apr 21, 2013
My problem is that i have a packet loss of like 2% to 6%, which is a lot considering that i play a lot of Online games, causing lag spikes and net frozes.I will say all the information i can about my pc.My PC hardware hasn't been modified, so the manufactor page ( ) tells what is installed in my pc.About software, i need to find if this problem is software-based, my AV is Microsoft Security Essentials and i use MalwareBytes too.About how im connected, im connected via Wireless to a router. (dunno model, i just know its a encore router)
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Apr 2, 2011
For about 7/24th of the day it'll be fine. But the rest of the day it will be riddled with burst packet loss. For example when I'm pinging.It'll go "Done
Done
Done
Done
Done
Request timed out
Timed out
Timed out
[code]....
Due to how it's only certain times it happens and other times it's perfect leads me to believe it's my ISP.
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