Comcast Internet - Can't Find My Network Key
Oct 13, 2012
My mom just got comcast internet for the restaurant but I can't log in to it with my laptop because i dont know the network security key i looked under the smcd3g-ccr router but no network key only find theses labels, Model Name, Smc P/N, P/N, S/W Rev, H/W Rev, R/F Mac, Wan Mac, S/N, and Iden:1033, But no network key or wep label. I tried logging in the router with default gateway 10.1.10.1 and entered cusadmin for login and highspeed for pass and in the router there is no wireless tab, NONE, so I can't find the ssid or wep key ill show you a picture for the homepage [url]...
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Feb 5, 2012
I just moved into a new apartment. It has Comcast performance internet (16mbps). However im not getting anywhere near that. I have it connected via ethernet.
I tried speedtest.net and my result was 1mbps download. ping of 225. Web windows take forever to open
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Jan 24, 2013
I have Comcast 20Mbps internet. When I'm on the Mac partition of my computer, I get 15Mbps download and a ping of less than 10 on speedtest.net. When I'm on my Windows partition, I get a ping of around 250 with a download speed of 1.5Mbps. I read posts where people said disabling their firewall worked, so I disabled mine and it made no difference.
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Nov 13, 2012
Recently I have noticed my internet get slow. I use a comcast cable internet connection that is directly connected to my dlink DR 655. I use the megapath internet speed test [URL] when testing my internet speed. Have a laptop that is usually on wireless and an XP workstation that is connected to the 655 directly with static IP.
I would be browsing the internet and all the sudden the internet would get really slow. This would happen on both my desktop and the laptop and my speed test on both machines would be around .3 Mbps. When this happens I would go and connect the laptop with the ethernet pot directly to the modem. Of course a reboot of the modem has to occur before a connection can be made so once I do that all the sudden my internet is back up to par (12 Mbps). I go ahead and put my network back to the way it was and it all goes back up to 12 Mbps. I have called comcast several times and they are telling me it my router.
This picture shows a snapshot of some windows from the laptop. The CMD ipconfig on the bottom left shows the laptop network settings when connected directly to the modem. The CMD ipconfig on the upper left is the network settings when connected to the router. The web page on the right shows the WAN network settings when the 655 is connected to the cable modem.
Notice the DNS servers, they are different when the 655 is connected to the modem versus when the laptop is connected to the modem. Could this be part of my problem? I have not seen were I can manually change 655 DNS entries ... is there a way to do this? Or should I not even be worried about it?
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Oct 21, 2012
i want to find security key of my connection
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Feb 17, 2013
When we got broadband through our cable provider (Comcast), we were sold a single user license even though we were explicitly connecting two computers.Upgrading to a multi-user subscription (for up to 5 connections) solved that.I'm currently trying to configure 4 computers to connect. I have noticed that if a configuration for one has WPA and another has WPA-2 they will bump.This may be true for differences in WEP-keys, TKIP setting, etc. If you do new configurations, the settings may revert each time to a default, which you may not notice.Keeping the network settings matched may work. Using a portable memory device to run a saved configuration on each machine can improve their synchronization.
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Jul 10, 2011
We have Comast internet using an Arris modem and have a Netgear wireless router. We have our modem hooked up to a desktop computer that we don't even use. We have three laptops that we us with our wireless.Comcast has told us that we have to have the modem hooked up to the desktop for the internet to work.what do people do who have only a laptop and have wireless internet in their house?Is there anyway to get rid of the desktop and have the modem hooked directly to the cable and router?
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Feb 15, 2012
I hav a laptop conecteted to the internet with comcast service and a netgear wireless router that works fine. but bought a desktop and when i hook it to the router i get no internet. im running windows 7 ultimate on both machines. i am gettin a thing saying unidentified network in my network settings and i called comcast whent through resetting the modem and router with them and nothing then they tell me i have to pay them to run another machine of of my router this is ridiculas i have the machine pluged into the port on the router with anethernet cable everything is hooked up right i know this im pretty computer savy as ive built many machines in the past.
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Apr 15, 2011
Is it possible to access the internet directly using the provider's hdmi cable routed through a generic device?
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Dec 22, 2011
I just got installed a business class internet service installed. Got the 25/5 line and when I perform the speed tests I get well above that with the speed boost on the lines.When I am downloading large files I am getting a constant 22-25 down and when I am uploading files I get the 5 up.... But I can't do both at the same time.What happens if my uploads kill my download speed so if I am uploading a file and taking up my 5 up it makes my download speeds about 2-3.. Comcast is saying that this is how the network works and I just don't want to accept that at this time as I have other internet providers that don't work this way and I get a true up/down at the same time. Unfortunately at this location that I am dealing with Comcast is the only choice.
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Jun 2, 2013
RV042G users on the Comcast network, we are looking for beta testers. If you have a RV042G on the Comcast network so we can see if you can be a tester of some new code that Cisco has.
ComcastTuska Senior Network Engineer, Comcast IPv6 Project.
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Dec 22, 2012
We have purchased Comcast fiber EDI services. They run a fiber to our office and connect to a Ciena 3930 switch. The speed we have is 30 down and use for Internet. Comcast provide a /30 and /29 address. Do I need an additional router to route /30 to /29? I only have a PIX firewall.
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Nov 27, 2011
My neighbor is using my Belkin Router the basic one and has comcast. We both use his internet and have had no problems until the past 3 days. He just got the home phone service from comcast and the phone line is setup through the modem. Ever since comcast came to his apartment and set this up the home phone service to his modem the router is connected but there is no internet access. What is going on and how can I fix this. He has an HP with windows Vista and I have a Toshiba Satellite L675 that has Windows 7 Home premium edition on it.
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Jan 24, 2012
I have a problem with my E3200 that has happened at least 4 times since I first purchased, installed and configured it. Initially I thought it might be something with Comcast, but a) I never had the problem with my Linksys WRT54G router and b) It seems I can now duplicate the issue by saving a config file and restoring it.The specific issue appears to be somewhat random. At some point the connection to the Internet simply stops for no apparent reason. I am able to ping the router and connect to it. I am also able to drop and renew connections to the cable modem successfully. Furthermore, I can ping my network side of the router, as well as the external address handed to my router by the cable modem, and the cable modem gateway address, but still no connection to the Internet.The only solution to my problem has been to restore the factory defaults to the router and reconfigure it from scratch, which does seem to fix the issue for a time until it occurs again. FYI, I do not use the Cisco connect software because I have several custom port and QOS configs that are necessary for an IP Phone and other hardware on my network.
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Apr 18, 2012
I just recently purchased comcast internet today and self installation kit that came with the modem and all..... got it all set up no problems activated did speed test directly from cable modem to laptop computer wired and was getting 10mbps down and 3mbps up well went out and bought a linksys e900 wireless router.... connected it no problems... however my laptop wireless and phones connected to the router with speedtest is only getting 300kbps down average!!! but the upload is still 3mbps.
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Jan 21, 2011
I recently switched from a DSL ISP (Earthlink, Zyxel modem configured as a bridge, pppoE connect) to a cable ISP (Comcast, Arris cable modem, dhcp connect). Basically PC --> DIR615-->Cable modem-->Internets. With the old DSL the Internet activity LED (green, looks triangular) on the DIR615 blinked only when internet activity occurred. With the new Comcast connection it blinks non-stop about 5 times a second! Even if the PC is turned off it blinks. It stops blinking if I disconnect the ethernet cable between router and modem. The connection itself is fine, but if the DIR615 is doing something it should not be doing it might slow the connection down a bit, (or burn something out prematurely?)FYI, the Arris cable modem does not seem to be a router. It takes a cable connection from outside and provides a single ethernet cable and 2 (voice) telephone cables to the house.
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Jan 5, 2011
Hard wired network (15 workstations.) I had a dsl modem connected to my network switch and linksys wrt54gs router connected to that modem. All hard wired workstations had internet access AND there was a wireless internet connection. With any wifi device I could access the internet.I switched from dsl to comcast. All hard wired work stations still have internet. but when I plug my wireless router into the modem (comcast business IP gateway) there is no wireless internet connection. The hard wired workstations can still get online and there IS a wireless network, but it does not allow internet access (page cannot be found etc.)
Comcast says it absolutely should work. Linksys says it requires simple reconfig of router settings (reset router, clone mac address.) I have read knowledge base articles from linksys and followed each step. The lan ports of the modem are all working if I connect to them directly with a laptop and cable. I have reset router multiple times, cloned mac address, dhcp release/renew.
My physical connections are correct. In the router set up utility, I can see the mac adrdress and ip address but can't tell if the IP is from the modem or the router. Default gateway is always 192.168.1.1 in the router AND in any workstation ipconfig screen. Ip addresses are 192.168.1.xx in ipconfig at any workstation AND in the router set up status.
I cannot access internet via router even if plugged directly into it. It is as if the router is not getting the correct information from the modem. However, it worked perfectly with the DSL modem the day before we changed.My workstations are all hard wired and work. I simply want to have Wi-Fi also... for phones and laptops w wireless etc.
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Jan 12, 2012
How do I find my network security key for my cisco e1000 router if the computer that it is installed on is broken?
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Mar 23, 2011
Every day for the past week my Internet access goes down. I have a netgear router connected to Comcast modem. I have to reset the modem then the router constantly and it gets irritating. I called comcast and they say reset them. But why should I have to constantly reset.... Sometimes I just ignore it and it comes back up later... what is going on??
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Feb 28, 2012
I was able to install the RV042 router to my ATT DSL line (WAN1 port-INTERNET) and it gets an external IP address automatically and the Internet works. When I connect my Comcast Internet to WAN2 port INTERNTE/DMZ) it doesn't get an IP address. and the Internet goes down and the WAN2 port ip address says 0.0.0.0.I've tried releasing/ renewing and it still says 0.0.0.0.Everything else is set as the default.
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Aug 13, 2012
i am having a problem with my desktop right now, just recently i re-installed Windows7, a clean format... but then i suddenly noticed that i cant connect to the internet, no network adapters are detected on the Network Connections, its empty i looked at the Device Manager and saw a yellow warning on realtek rtl8139/810x family fast ethernet nic, i download the driver using my laptop (wireless connection)... and installed that driver on my desktop pc then checked the device manager once again, but it still has a yellow warning.i dont know what to do anymore, and at the last screenshot theres this error message: This device cannot find enough free resources that it can use. (Code 12) If you want to use this device, you will need to disable one of the other devices on this system.i have two lan cards, one at the motherboard(not in use) and the other PCI-E lan card (tp-link ) ...im just wondering if that Realtek i just installed is the lan driver for the motherboard?
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Nov 19, 2011
how to find the network security key,wireless network
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May 30, 2011
where do I find my wpa or wep number?
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Jul 13, 2011
I just got Comcast at my house and I'm having major problems with my wireless speeds. I was on Frontier until today and both the wired computer and the wireless would download at the same speed and have the same ping. Today, after comcast, the wired computer is downloading at about 70 megs a second, and the wireless is at about .3 megs a second. I turned off the security (I'm in the country, no security needed) and changed the channel. I went to ASUS to get the newest wireless driver...
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Sep 11, 2012
I have had comcast for 4 years and for the last two years my comcast connection had been dropping. At the time I didn;t take it as a big deal because I have bad connection but not it's way too frequent to ignore. I have gotten a new router and exchanged a modem from comcast. Basically at a random time of the day internet just goes off. To fix it, I have to go up to the router and disconnect and reconnect the router. Even sometimes it doesn't fix the connection so now to fix the dropped internet everytime I do the following procedure: Unplug ethernet cable from modem --> Unplug the modem --> unplug the cable that connects the modem and a Y-extension for TV and internet
Motorola modem: (new one)
Software Version: SB5120-2.19.0.16-SCM00-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4
Cisco E-1200 v1 router (new one)
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Dec 15, 2012
We can not get our PS3 to stay connected to the internet. We have Comcast and a Belkin router. We were told to clone Comcast's Mac Address to our router.
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Oct 17, 2012
I'm looking to upgrade my SB-5100 Motorola Cable modem that I now rent from Comcast. My main objective is to increase my internet performance.
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Jan 8, 2013
I am trying to set up a small windows network but am having trouble connecting to my NAS. The set-up is simple: My modem is connected to a wifi router to which notebooks/desktops/smartphones/nas are connected. Internet/network is working fine for wireless and also for computers connected to the router by cable. Assigned IP addresses are in the range of 192.168.0.100 to 192.168.0.199. Now by default the NAS has the address 192.168.1.100. There however it is not available..
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Jan 5, 2012
how do i find my network key to set up another pc
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Dec 26, 2011
My xbox is asking me to enter the wep key for network. where can i find that
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May 9, 2011
How can I recover the network key for this computer and how can I change it?
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Jun 22, 2011
So at my workplace I am unable to find/detect and connect to this network that I just had connected to a few days ago. My fellow colleagues are able to connect to it yet I am not. However I know that my wireless adapter is working because I am able to connect to my home network easily, and can detect other work networks in my office building, in which there are at least 15.
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Oct 18, 2012
I seem to have a problem with my new PC build... it's getting connected to the internet, but it isn't finding the network everything else is using, which has left me more than a bit confused. It seems as though my new PC is on a network all its own (simply called "Network"). Meanwhile, my old machine and my housemate's machine (both running Win7 x64), as well as my Playstation 3, are all connected to the main network, which we named "Ostia."
The router is a Netgear WNR2000v2. It's wireless (though all three desktops and the PS3 are all wired), and we've had no problems connecting anything in the past. This is the only machine that can't get access. I've had friends come over with laptops to play games on several occasions and they've always been able to wirelessly connect to my network, or plug in a wired connection and find it as well. But my new PC doesn't see "Ostia." I can go to Control Panel Network and Internet Network and Sharing Center and click "see full map," and that shows me the full network (Internet, the router, and everything connected to said router). But for whatever reason, I can't seem to get my new machine into the Ostia network.
I've had zero problems with the internet on my new machine otherwise. It connects fine in IE9, Firefox, and Chrome. In Battlefield 3 and other online games, this machine is an absolute terminator, running every game I throw at it on max settings without dropping below 60-70 FPS with no lag of any sort. The only reason this is annoying is because I can't move shared files to and from this machine with the other two PCs.
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