Download Speed Is Very Slow

Apr 9, 2013

I have Verizon DSL. Since I've gotten it turned on in my new apartment it's been randomly DCing, I had a tech come out and tell me it was because I'm too far from the central office(thought I'm only a mile from the office?) and I needed to call and get my mbps reduced from 10, to 5. So, I called and did that and I was still having the same issue. Today another tech came out, told me the same thing, but I needed to be reduced to 3, and left. I called and got it reduced again. They said it should be 3-5 and I was at 5-7. So, now my download speed is actually higher than it was when I was 5-7(it was at 3 mbps usually, now it's 5), but my ping has doubled. Pages are taking longer to load, and when I play any games online there's a noticeable delay. I have been DCing less often, but it's still happening.

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Jan 11, 2011

Recently my desktop has experienced very slow download speeds (~0.11 Mbps), however the upload speed appears to be in line (~2.0Mbps). These numbers are taken from Comcast's speed test (my ISP). It is obviously a problem with my PC because everything else on the network (PS3, Laptop) have great signals with no problems. I just recently reverted the Desktop back to its factory state, and everything was working fine for a couple of months. The desktop in question uses Vista 32-bit and the Belkin Basic USB Wireless Adapter.

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Mar 17, 2011

I live in the tampa bay area, I have bright house (BHN) as my service provider, which provides a Road Runner Lightning (40/5) package.  I previously used BHN's top tier (20/2) back in July (and prior) with no problems.

After converting to Lightning in August of this year (2010).  Of course, BHN (and every other provider) wants to force a modem/router down your throat, so I had them bridge it (in short, turn it into a dummy modem with no routing). I had an SMC branded modem gateway at the time.  I work from home 2 days a week (so I can spend more time with my kids during morning, lunch, right after work) and this requires me to use QoS to ensure my VOIP work calls don't get dropped, if the family is watching youtube videos or watching netflex. 

My network was as follows SMC Modem >WAN IP>>WAN Port>>D-link DIR-655>>Switch Ports>PC1, PC2, PC3

Everything seemed fine (from a usability stand point) till about 2 weeks ago when my upload speed seemed to grind to halt.  Normally I was able to upload about 200-300K per second, and I noticed this dropped to about 45K per second during a drop box upload.   First thing I did was power cycle both my modem and router (in the proper/usual order).  After they both come up, I start using speed test to find out what my upload speeds were.  I was getting about 39Mbps down, but only .56Mbps up still.  I factory reset my router.... test, similar speeds.  Power cycle all computers (just in case), and then modem/router.  Tested, similar speeds.   Updated the firmware to the latest. Same issue

Called BHN customer service, they factor reset it, but it wasn't in bridge mode.  If I by passed the 655, in factory mode (non bridge mode) upload speeds returned to better than expected states.  If I bridged the cable modem, upload speeds seemed to crash.

Had BHN replace the modem, seemed fixed for a day, then issue came back.  Had them come back out and replace it again, this time with a Motorolla Surfboard modem... same issue.  Fine during factory reset, however after they bridge the modem, upload speeds were fine.  Told BHN I would take it from there.. Connected up the DIR-655, and upload speeds crashed again. (.6Mbps).  Called D-Link Support, and the Chinese English speaking rep seemed to not be listening to me and tried to have me adjust my MTU as well as Wireless settings.  Long story short... the rep was a level 0 id10t and I hope D-link will consider hiring better employees/contractors.  So I was all about to give up and replace it with a DD-WRT capable router (which it takes me a lot to want to swap hardware), when I discovered the wan shaping was on.  Which I thought to myself... nah... QoS has never messed up before... why would it be the cause.  Turned off wan shapping... and voila.  Issue seemed to be insta-resolved.

Unsatisfied with that... I decided to dig a lil deeper. I turned on Wan shaping again, but decided to set the settings manually instead of auto detect.   

Here are the settings I used... (Advanced Tab>QoS)
Enable Traffic Shaping - Checked
Automatic Uplink Speed - Unchecked
Manual Uplink Speed - 5000
Connection Type: Cable or Other Broadand Network

Enable QoS Engine - Checked Automatic Classification - unchecked (this checked seemed to affect my upload speed by about 5-10% during testing) Dynamic Fragmentation - unchecked (this checked seemed to be the worse enemy for upload speed)

While I know I'm not any network guru (still have to use a subnet calculator for subnetting), I think I did a pretty good job drilling down the issue (once I got passed my service provider replacing modems).

Anyways, I've had overall good luck with D-Link products, even have a 5 port 10/100 switch (all metal) from 1998 that works great.  Hopefully, D-Link will just either put more documentation on the web, or hire better employees.

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Nov 30, 2012

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Jul 11, 2011

I just bought this router. Unfortunately I'm losing close to 3mpbs !

When I was connected directly to the modem i had a little over 12.5 Mbps

Now I'm stuck at 9.5mbps and it won't go higher!

I read a bit over the forum. I tried turning off the QOS but it didn't change a thing.

Here a little extra information;

My internet provider is Cogeco
MY computer is wired
I tried 2 internet tester, both give me the exact same result

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Sep 1, 2012

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Jan 7, 2011

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why is it that one computer gets full speed via wifi when the 2 XP computers do not? It really seems like the speed has a cap at 6.35mb/s download, never goes higher on the speed test.Currently using a Linksys WRT160N Router.When I check the DHCP Client Table it shows that all computers are connected via Wireless-G so it's not a connection type.Is there a specific setting on the XP computers that are capping speed?

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Nov 21, 2011

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Mar 20, 2011

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May 27, 2011

Ok so ive followed the instructions, and i will attach the 3 logs in the reply. if you need anything else, dont hesitate to ask. i want my good internet back!

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Jan 16, 2013

I am experiencing strange problem about slowing down the internet speed after downloading is stopped in between. I then have reboot the desktop to regain the speed.

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Desktop B (Wired Network)
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If I am downloading a file (1gb) on Desktop A and for some reason I have to stop it, then internet connection is desktop A , desktop B and laptop is almost killed. To get the speed back, I need to reboot Desktop A. All computers are on Windows 7.

If completely download the file, the internet speed is good on all the computers. Before downloading the speed is: After stopping the download the speed is :

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[code]....
 
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