AAA/Identity/Nac :: ACS 4.2 Authenticating 4710 ACE Appliance Failed
May 5, 2011
I've got a problem with Cisco ACS 4.2 authenticating Cisco 4710 ACE appliance.
ACS4.2 has been configured to use both internal and external database. It's been working fine for a couple or years.
Recently we bought a Cisco 4710 ACE appliance. When I use ACS4.2 internal username and password to login the Cisco 4710 ACE appliance, I have no problem. I can also see the passed authentication log on ACS4.2. However, if I use AD username and password, I couldn't login in. The message is "Login incorrect". I checked the failed attempts log on the ACS4.2, there was no log regarding the failed attempt. My AD username and password works fine on all other cisco routers and switches.
I've posted my AAA configuration of the 4710 ACE below. ACE is running on the latest version A4(1.1).
tacacs-server key 7 "xxxxxxxxxxxxx"aaa group server tacacs+ tac_admin server xx.xx.xx.xx
aaa authentication login default group tac_admin local aaa authentication login console group tac_admin local aaa accounting default group tac_admin
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Jun 21, 2012
In 2008-2010 timeframe, I used the ace 4710 appliances at one customer and kind of liked them. The deployment was not too SSL intensive and B/W requirements were low, but I configured a few HA pairs and that worked well. The configuration was pretty comparable to other Cisco devices; so easy to learn/pick-up.Fast forward to 2011: stepped into an environment, where customer purchased 3 - ACE 20 modules (before I got here), and had multiple issues with them. I found 4 documented TAC cases, and 1 was still open. I started working from December 2011 on getting Cisco to own-up WRT modules but customer by that time had had enough.
The most serious issue was a random reboot, hang or lockup. I wasn’t here to work with them to verify, but that’s eventually what the deal breaker was. Around the February 2012 timeframe, talking to Cisco SE, he revealed Cisco had an independent lab in Switzerland verify that some hardware component on the device had a terminal defect, in which a bit would flip, and force the device to lock or reboot - subject ot radioactive decay or interference.Cisco and the lab attributed this to improper shielding, coupled with defective material in the electronic component; hence the device was highly susceptible to radiation-type errors. This is the kind of stuff you read in doomsday reports! As a result, Cisco was EOL-ing the ACE-20 module. I am trying to get Cisco to replace the ACE-20 modules with something else, but they haven’t been too cooperative. They have also limited their SE/Salseperson presence where I work (Pacific Northwest); and are not too responsive.
I have gotten a verbal agreement to get a credit on prior purchases for the amount this customer spent on the ACE-20 modules. However, the credit is only a few points off their normal discounting model. And Cisco will not go into loss on new product sales. Using example, $100 product would cost me $55 with standard Cisco discounting. Cisco’s cost might be $45 so I will only get another $10 credit on this new purchase.The 3 Cisco ACE-20’s originally cost customer about $100K, so to dwindle this credit down, we would need to purchase about $1-$2 million of new hardware - that's a lot of new gear! And I don’t have any real way of knowing that Cisco is applying the credit honestly, and they won’t put anything in writing. This entire issue has really dampened customer’s impression of Cisco. They had smartnet on the ACE-20’s for 2+ years, but then dumped that after losing faith in the product. Now I am trying to resurrect smartnet to see if Cisco will give us an alternate product.
And to cap it all off, the original Cisco salesperson (who sold customer the ACE’s), has left and went to work for F5! And yes, he has been calling on customer to try to sell some big-IP's! At least there is some humor in all of this. So... Has anyone else had bad experience with ACE-20 module? How about ACE 4710? How to get a reliable working ACE module from Cisco?
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May 26, 2011
My TCOM guys say they do not see the ACE as a CDP neighbor on their switches. Is CDP enabled by default? I cannot find any documentation that suggests this is configuration (like on the Cisco CSS - where it can be enabled, but cannot see its' CDP neighbors).
BTW - The ACE 4710 Appliance documentation uses CDP as acronym for Certificate Revocation List Discovery Point (for SSL CRL's).
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Jan 21, 2013
I have a pair of ACE 4710's that I am deploying within a datacenter. The primary and secondary ACE appliances have identical configurations except for the IP addressing and priorities for FT. The FT peer is going into a TL error state.
On the primary ACE appliance, I am able to ping and telnet from/to it without any issues. All of the routing works as it should and everything is seen in the ARP table as it should. The secondary appliance is able to ping everywhere, but telnet out of or into that appliance does not work.
I am able to see the IP addresses in the arp table and can successfully ping end to end from the secondary device, just unable to telnet into or out of it. When I try to telnet out of the secondary device, it reports that there is no route, even though the IP's I am trying to telnet to are directly connected and those interfaces are up and working (otherwise ping would fail). The exact same filters (access-lists, service-policies) are configured in the exact same format and applied to the exact same interfaces.
I tried removing all of the fault tolerance configurations and just created a Layer 3 vlan interface for management and I am still unable to telnet into or out of the appliance. This is not a complicated setup and I have to think there is something obvious that I'm missing, but I'm hung up on the fact that the config's are almost identical while one works exactly as intended and the other reports no route to host for a directly connected interface.
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Mar 19, 2012
what is that mean-"Redundancy is not supported between an ACE module and an ACE appliance operating as peers" I'm designing network in which I plan to use ACE-4710-0.5F-K9 appliances.
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Apr 17, 2012
So if I do a static ip address it works fine, but if I turn off static, the machine authenticates fine, but is not assigned to the access vlan, and it does not get an ip address.now when I use static I notice in the ISE live authentication logs, 11213 No response received from Network Access Device, for the switch even though its configured correctly.
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Sep 25, 2011
i have a 4710 appliance (one armed) and i am load balancing with two webservers. In the URL, there are links that need to be redirected to https:
[URL]
i am using the
rserver redirect REDIRECT-TO-HTTPS[URL]
The https is working but i have a problem. when i access the Main link "first" it is redirected to https to the Main link.But if i access one of the Sublinks directly(without having to click on the main link first) the page is redirected to https but to the Main Link. i have to click the Sublink again in order to get the page.How can i redirect to https and stay on the same page? What might be the general link in the webserver-redirection?
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Jun 6, 2011
I have deployed a Cisco wireless environment at one of our sites. The problem is that we are rolling out new motorola handhelds (MC75) are not authenticating with the ACS. I have copied the same config as it was with the exsisting wireless that was installed. Funny thing is we have another set of motorola handhelds (MC70) all use the same certificates and can authenticate without any issues.When i look at the ACS for logs I get the following error; EAP-TLS or PEAP authentication failed during SSL handshake.
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Jan 9, 2013
I would just like to double-check a point with the forum on licensing on 4710 Appliance.If with version 4.2 and above 2Gbps Bandwidth licence is required, the output of the sho license status should be?
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Oct 16, 2012
Web clients are receiving login failed messages and VPN clients are getting disconnected by host messages. I am able to ping the server from the ASA5510. Users authenticate in AD. I am not sure if the problem is on the server or the ASA.
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Jan 28, 2013
I am using ACS 5.3 What I am about is setting user authentication against existence of the user in specific AD group, not just being a member in any AD. What is happening now, users get authenticated as long as they exists in the AD, luckily they fail on authorization, as it is bound to specific AD group.
how can I bind the authentication aginst specific group in AD, not just using AD1 as the identity source.
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Sep 5, 2012
I'm trying to install performance license on ACE 4710 appliance and it was failed. [code]
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Jan 23, 2013
I have four ACE 4710. Each pair of ACE is in one geographical location. Probes are configured so that it is checking regular regex (HTTP GET).When there is need rserver update we change text in our testpage.html (for ie. from "OK" to "SUSPEND" ) so that probe detect fail. In fact rservers are still operational, but should not accept new connections. This works fine. BUT I observed that established connection/sessions did not end up after probe fails. ACE probably wait for openned/established connections to end up and it is what I am askign for.What happens if probe fails but in fact rserver is operational? I thought that if probe fails it also end up/cut all established connections to rserver. But seems it is not true.
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Jan 15, 2012
The installation of an ACE-4710 throughput upgrade license licence (ACE-AP-02-UP1) failed with an error message :CH01AC03/Admin# license install disk0:ACE20111213081741975.lic.Installing license... failed: No space left on device. [code]
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Feb 20, 2010
I could not SSH to ACS SE appliance? Why I could not, however I can do on another ACS SE.
note that I can ping the ACS SE, after disabling the CSA, so netowrk connectivity is ok.
Cisco Secure ACS: 4.2.0.124.
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Nov 16, 2011
All users are located in the local identity store.So - assume I do not implement ACS but I do turn on password expiration after 60 or 90 days. Will a user whose password is about to expire attempts to authenticate against ACS 5.2, will they be notified that their password is about to expire?Also, when a user attempts to authenticate but their password expired yesterday, will they be prompted to change it and if so, how will that prompt to change it be presented?
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May 2, 2011
Newly shipped cisco ACS appliance 1121 has been shipped with ACS version 5.0 , I need to downgrade to ACS version 4.2,0 , I could not see recovery CD or DVD for acs 4.2 along with shipment , Is ACS 1121 appliance is comptaible to acs 4.2.0 version ? .
My ACS BOM details
CSACS-1121-K9
ACS 1121 Appliance With 5.1 SW And Base license
[code]....
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Jun 18, 2011
This is a new installation.I did to configure the ACS to connect to the AD to authenticate users and retrieve the user information for group mapping as following step. Go to Users and Identity Stores > External Identity Stores > Active Directory, and enter the domain name and provide a username/password that will allow connect to the domain.Next, click on the Test Connection button to validate joining the domain.
I got success test connection. But when I click Save Changes. I got error .
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Feb 13, 2012
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02. Fact is i have manually upgrade the system to version 5.3.0.40, and applying a trial license for it for administering the appliance.
a. If i now using the purchased base license and large deployment PAK to activate the system, would it still valid for me to continue using Version 5.3.0.40?
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Jun 21, 2012
we have below softwares in the order to install one by one on the appliance 1113.
1)ACSse-Upgrade-Pkg-appl-mng-v4.2.1.15-K9.zip
(Appliance Management package)
2)ACSse-Upgrade-Pkg-acs-v4.2.1.15-K9.zip
(ACS Software package)
3)applAcs_4.2.1.15.8.zip
(ACS SE 4.2.1.15.8 cumulative patch)
take it forward to upgrade by step by step procedure. ( is that same like TFTP to transfer these packeges to appliance or different method? ) (we are using Windows XP system)
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Jun 7, 2011
I'm with problems to migrate the ACS 5.1 hardware to ACS 5.1 vmware. In my infraestructure I have a appliance with ACS 5.1 and I need to migrate to vmware to do HA. I installed vmware as the Cisco ACS recommendations. I made a backup of the ACS hardware and copied the local disk vmware ACS.
When I start the restore process after a few minutes an error occurs:
UMA/admin# dir
Directory of disk:/
33293306 Jun 08 2011 16:51:38 bkp-production-110608-1433.tar.gpg
5862 Nov 07 2009 01:06:32 favicon.ico.1
16384 Jun 06 2011 17:54:34 lost+found/
[Code]....
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Aug 12, 2010
How do we disable the telnet to ACS appliance 4.2 1113 SE
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I have tried with both "ACSAdmin" and "admin" users with their respective passwords.
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Sep 1, 2011
I have a question. What is the requirement of integrate ACS 4.2 Appliance and AD about CA server? it has to be windows 2003 server enterprice o windows 2008 enterprice? or it can be windows 2003 and 2008 stand alone? another question is about multi domain, i have domain father and children. the installation of CA Server is in domain father to enable 802.1x with AD with all domain children integrate? or I can be install the CA server in the server of domain children and is it work (CA server installed in server in domain child and it working all domains child and father)?
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Sep 25, 2012
This does seem correct. I had 2 rules and now they are gone.
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