Cisco VPN :: 2.4.1012 / AnyConnect VPN Client Driver Encountered An Error
Apr 11, 2012
I have a single user with the 2.4.1012 any connect VPN who can not establish his tunnel.We have many other users who can connect to the same tunnel group who do not have this problem so I think it is related to his pc and not to the ASA firewall.
He receives an error indicating there is a problem with the client driver.So far, we have allowed the AnyConnect VPN agent to interact with the desktop via My Computer>Manager>Services and Applications>services menu.
We checked and the Routing and Remote Access service is not enabled on the PC.I even tried having him connect using the program and the command line program and he always receives the same error that the client driver encountered an errors.I got him to run the DART tool.
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Mar 24, 2013
I've deployed AnyConnect on Windows 7 clients, and they are throwing this message after few days of usage: "The VPN client driver has encountered an error."
-Version: anyconnect-win-2.4.0202-web-deploy-k9
-OS: Windows 7 Pro 64-bit
-FW: ASA 5505
What seems to fix it:
1. Uninstall Any Connect Client then,
2. Remove C:UsersUserAppDataLocalCisco folder
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Feb 14, 2013
I'm using Cisco AnyConnect VPN Client v2.4.1012 running on Windows 7/64 to connect to a client's network environment. Is there any method to the way that the client forces my Firefox and IE browser windows to close?
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May 9, 2013
Some of my VPN users are getting the following error on Windows 7 64 bit computer. I have uploaded the client to a website. The VPN users are supposed to download and install the client from the web-site. Then they enter the URL to connect to our VPN. This worked fine during the test and only some users are having issues. This seems like Windows issue.
Error “There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personal or package vendor”
Client- anyconnect-win-3.1.02026-web-deploy-k9.exe
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Sep 14, 2010
I have several associates that I am supporting who are working at a customer site. Two of those associates have recently started experiencing BSoD shortly after connecting to the customers network using the AnyConnect client v2.4.1012. I do not know for sure that AnyConnect is causing the problem, or is conflicting with something resulting in the blue screen, but in searching it appears it may be. The two associates having the problem also have the AT&T Global Dialer client installed on their assigned computer, and I have seen this has been a problem in the past with v2.2, though this was supposedly resolved. The other curious thing is that this just started happening, though they have been using the client for several months now, and the AT&T client has been installed the entire time.
All computers are XP SP3, Windows firewall disabled, McAfee 8.7.0i, and Verizon VZ Connect. The only computers with this problem are the ones with the AT&T dialer, and like I said, this just started to happen after several months without an issue.I would really like to avoid removing the AT&T client as they need that to connect to a different customer's network.
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Jan 9, 2013
it's probably just me but I have tried real hard to get a simple AnyConnect setup working in a lab environment on my ASA 5505 at home, without luck. When I connect with the AnyConnect client I get the error message "User not authorized for AnyConnect Client access, contact your administrator". I have searched for this error and tried some of the few solutions out there, but to no avail. I also updated the ASA from 8.4.4(1) to 9.1(1) and ASDM from 6.4(9) to 7.1(1) but still the same problem.
The setup of the ASA is straight forward, directly connected to the Internet with a 10.0.1.0 / 24 subnet on the inside and an address pool of 10.0.2.0 / 24 to assign to the VPN clients. Please note that due to ISP restrictions, I'm using port 44455 instead of 443. I had AnyConnect working with the SSL portal, but IKEv2 IPsec is giving me a headache. I have stripped down certificate authentication which I had running before just to eliminate this as a potential cause of the issue. When running debugging, I do not get any error messages - the handshake completes successfully and the local authentication works fine as well.
ASA Version 9.1(1)
!
hostname ASA
domain-name ingo.local
enable password ... encrypted
xlate per-session deny tcp any4 any4
xlate per-session deny tcp any4 any6
[Code] .....
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Nov 5, 2011
My xp computers recently gave up. So, I bought a new one (windows 7).
When I had my new computer plugged directly into my modem, there was no problem; I could easily connect to the internet.Yet, when I plugged the modem into my router (WRT54GS) and then plugged the router into the computer, I repeatedly encountered: Error 651.
The new computer has a built-in wireless adapter. So, I was able to disconnect the router and try to re-connect via a wireless connection. Yet, dispite being able to connect to my "network", the computer was not able to connect to the internet; again, I received the dreaded Error 651 message.I tried using the installation disk, but it would not work, either.
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Mar 15, 2009
I've got a short trouble running anyconnect client 2.3.254 under Mac OS X 10.5.6.If I use it to connect an ASA 8.0.4 through a proxy (squid) it doesn't work.If I use Win XP, with same proxy, it works.If I don't use any proxy, with my Mac OS X client (on another WAN access) it works too.So, is anyconnect client supported over proxy server on MAC OS X ???? or did I miss something ?
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Oct 26, 2011
I am using AnyConnect VPN 2.5.3054 on two different computers (Windows 7 and XP SP3) with Kaspersky Internet Security 2012. Upon successful connection, the client disconnects and goes into a continous loop of reconnection to no avail, a message at the bottom appears: "A VPN reconnect resulted in different configuration setting. The VPN network setting is being re-initialized. Applications utilizing the private network may need to be restarted."At times I also see after this loop of attempts to reconnect: "The VPN client agent SSL engine encountered an error. Please retry, or restart AnyConnect."Note: I added the VPN applications to the trusted zone of KIS 2012, unchecked the SSL and HTTPS 433 ports and added exceptions for the applications, again without use. I tried uninstalling and installing after disabling KIS but the problem persists.
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Sep 27, 2012
Does VPN concentrator "VPN3005" work with AnyConnect SSL VPN client?
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Feb 19, 2011
We have a RA Vpn split_tunnel setup in one of our locations which is working fine in all areas except for traffic destinged for one specific website using https. This vendor only allows the HTTPS connections to them to come from certain outside IP addresses. ssentially it should work like this:RAVPN_client (10.4.4.0/27) --> https request to vendor_ip (208.x.x.x) ---> ASA55XX --> NAT_to_outside_ip --> https request to vendor_ip (208.x.x.x) need to understand how you would go about NATing ONLY this specific https traffic from the RA VPN while not having to alter the setup otherwise. Internal hosts (aka behind the ASA physically) do not have any issue getting to this site, as its nat'd to the outside ip address as we expect.Here is what we are using for the NAT Exemption list he 10.2.2.x, 192.168.100.x and 172.23.2.x are other remote sites that we have. RA VPN users are using the 10.4.4.0/27 do not have any issues connecting to them, no matter the protocol.
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Oct 4, 2011
when it comes to IOS based SSL VPN setup, so have run into an issue which I can't seem to find an answer for.
What i'm after is a way to restrict access to an AnyConnect authenticated and connected client, on a specific profile, to a list of specific websites (all on the Intranet). Everything else must be blocked.
On the IOS device, I had it fudged to pretty much retstrict access to a certain IP and port, and used a mod rewrite in Apache to re-write a URL from that IP to the host the site actually resided on. It's cludged together and working, but it's not ideal (and it's not going to allow for scaling up to what I need).
I can find plenty of references here and on the net to using regex to create block lists based on a global policy to disallow specific URLS, but I need the inverse of that, and, only applied to a specific policy group.
Is this possible on an ASA5505? Is it possible on *any* ASA?
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Dec 24, 2011
I am having an issue I need to have the outside interface terminate a ssl AnyConnect Client. I have several groups the will login and I need multiple inside interfaces to satisfy my security needs.
I have one group call ombudsman-mhdd and they need to go out interface g0/1.231 and another group called oet-router go out g0/1.232.This works on my 8.2 box but I am having trouble routing traffic out these interfaces.
interface GigabitEthernet0/0
description trunk mplsfe-hub g1/10 - - null
nameif outside
security-level 0
ip address 207.171.92.25 255.255.255.252
!
[code]....
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Apr 16, 2013
I have noticed that the error "unable to process response from x.x.x.x" when using anyconnect is very common and that the actions to handle it are different. Right know I have the same issue. Let's name it "the message" =)
We are running:
ASA 8.2(2) . AnyConnect 2.5.1025
In my scenario, we used to be able to connect to the ASA using AnyConnect but suddenly it stops to work showing "the message" =) We did this procedure, but it did not worked for us
[URL]...
My first question would be:
How can I obtain more information so I can get a better idea to handle "the message"?
The next step I am about to do is upgrade the AnyConnect Cliente to 2.5.2019. According to the release notes, this versión is supported with ASA 8.2(22)
I also notice that the AnyConnect client can be install with a component named Cisco Diagnostic and Reporting Tool (DART). Does this tool could be usefull to troubleshoot "the message"? What kind of information does DART can give us? Were can I find the files it captures?
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Jul 24, 2011
I'm trying to test Anyconnect VPN but after configuring the required configuraiton I'm not getting Anyconnect client downloading and it just log into the clientless webvpn. Below are my basic required configuration. I have tried with few other ASA the same configuration but it worked fine. I'm using the default SSL VPN base license (02) with the ASA5580 code running 8.2.2
webvpn
port 8080
enable nms-s90
[Code].....
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Jun 6, 2012
We recently upgraded our any connect client from -2.5.3055 to -3.0.07059. This is running on a ASA HA pair running 8.4(2)8. Since the upgrade our users are seeing continual disconnects.
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Jun 28, 2011
I've been trying to set up a SSL VPN connection for remote conenctivitiy with AnyConnect Client. I've configured virtually everything necessary, I can connect to the VPN page, download the Client, establish connectivity, Get an internal-IP address. But I can't ping any internal (and of course external IP addresses)
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Jan 22, 2012
I want to connect with AnyConnect Secure Mobility Client 3.0.2052 to ASA 5540 Version 8.4 and SSL Premium License.The clients using Maschine Certificate to authenticate to ASA. This works fine.Now I want to setup a DAP to verifiy the client against the Microsoft AD using LDAP. I configured LDAP server in ASA see:aaa-server LDAP protocol ldap aaa-server LDAP (inside) host ldap.com ldap-base-dn DC=x,DC=x,DC=x,DC=com ldap-scope subtree ldap-login-password ***** ldap-login-dn ***** server-type microsoft ,I can see that it works if I test the server via the testbotton in ASDM and I see it in CLI "debug ldap 255" also. But if I configure in DAP: AAA Attribute ID:memberOf = DomainMember I can not see any request to the LDAP server during I try to connect with the Client und the DAP doesn't match.
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Apr 15, 2013
I already have traditional IPsec VPN access working just fine through this device. Users connect and authenticate using a windows AD server for RADIUS and everything works great. However, the customer wants to use AnyConnect instead of the traditional VPN client. So I added a SSL connection profile (the anyconnect essentials feature is enabled on the device) and told it to use the same IP pool and RADIUS server group as the IPsec clients. I used the ASDM wizard to configure it and had no issues completing the wizard. when trying to make a connection to the webvpn portal I get a 404 error instead of the client portal. Also when trying to connect with the Anyconnect client, I get the usual "Untrusted VPN certificate" warning, but the connection attempt fails when I click through it.The strange part is when I look at the issued certificate in the browser or the client, it's showing me the certificate from the RADIUS server. Why is it looking there for certificate and more importantly, why does it care at all about a certificate when I've specified in the connection profile to use AAA to authenticate?
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Sep 25, 2011
I currently have a Cisco 5520 ASA which is up and running and the users are able to connect to Anyconnect to VPN into the network. However, users plugged into the internal network inside the ASA are unable to connect to the vpn address and download the Anyconnect Client. I think this may be to do with reverse NAT missing?
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Nov 11, 2012
We currently have an ASA 5505 Firewall with VPN services configured. The system is running ASA Version 9.0.0 and ADSDM 7.0.2. I installed the "Cisco AnyConnect Sercure Mobility Client" Version 3.1.01065 on my Windows 7 Ultimate PC. When I try to connect to my VPN service I ge the following message:
Security Warning: Untrusted VPN Server Certificate! AnyConnect cannot verify the VPN server: XXX.XXX.XX.XX
-Certifiate does not match the server name
-Certificate is from an untrusted source.
-Certificate is not identified for this purpose.
Without purchasing a certificate from a 3rd Party vendor, is it possible to register a "Self" generated Certificate to get rid of this message? If so are there any "Detailed" (e.g., simplified or not in Cisco-eeze language) instructions on how to setup the Firewall to "push" the certificate to the VPN client so the message doesn't come up for the user?
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Aug 5, 2012
I'm on a Mac connecting to a Cisco ASA 5510 with AnyConnect VPN client.
The connection is established and it works for 15-30 seconds, then the connection drops. AnyConnect will reconnect, and then it works fine.
I noticed in the logs that it reconnects with a smaller packet size.
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Mar 31, 2011
we have ASA5510 with version 7.x and asdm 5.X, i upgraded it to 8.3 and asdm 6.2, and i got vpn peers 250 and 2 ssl.when i try to connect through client software , i can see in the logs UDP 500 port is created as shown below. [code]
and currently in right panel of Active Algorithms i have only RC4-SHA1,
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Jul 13, 2011
want to connect with AnyConnect Secure Mobility Client 3.0.2052 to ASA 5540 Version 8.4 and SSL Premium License.The clients using Maschine Certificate to authenticate to ASA. This works fine.
Now I want to setup a DAP to verifiy the client against the Microsoft AD using LDAP. I configured LDAP server in ASA see: [code]I can see that it works if I test the server via the testbotton in ASDM and I see it in CLI "debug ldap 255" also. But if I configure in DAP: AAA Attribute ID:memberOf = Domain Member I can not see any request to the LDAP server during I try to connect with the Client und the DAP doesn't match.
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Apr 28, 2013
I am using Cisco AnyConnect VPN Client v2.3.0254 and ever since i upgraded my laptop from the Lenovo T420 to the Lenovo T430 the time it takes to connect via VPN has increased drastically. Connecting via VPN on my Lenovo T420 would take as little as 5 seconds to authenticate and connect while connecting with my T430 is now taking at minimum of 5 minutes, sometimes upwards of 15 minutes only to report back an error!
The screen the AnyConnect VPN Client seems to hang on is "Establishing VPN - Initiating Connection..."
The server is enforcing that McAffee is installed and up to date, however i have already made sure that my McAffee install is valid and up to date.
I have already taken these steps to try to correct the issue: Re installed Cisco AnyConnect VPN ClientRe installed & updated virus definitions for McAffeeRan CheckDisk on my primary OS partitionRan RAM validation utility to verify no bad sectors I have attached a screenshot of the error log from AnyConnect as well as the log html file.
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Jun 10, 2013
Any connect vpn client no internet access.
Below is configuration.
ASA Version 8.2(1)
hostname ciscoasa5505
Interface Vlan1
nameif inside
security-level 100
ip address 172.16.0.1 255.255.0.0
[code]...
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Dec 11, 2012
I have configured anyconnect for phone at ASA 5510. Phone can connect to Corporate network through VPN from outside without any problem.
If I connect laptop to PC port at phone, I can run anyconnect client at pc and get vpn connection through phone. Can I get VPN connection for laptop through phone without running anyconnect client at the laptop i.e. can phone share VPN connection for laptop at PC port?
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Sep 21, 2012
I am trying to configure a client profile under the Any Connect Client Profile tab in the ASDM but keep getting an error message stating "Check that you have a proper Any Connect package installed in the Any Connect Client Software menu. Also check that your ASDM username have enough privilege." My user has sufficient privilege but I am not sure which Any Connect software I should have to enable this. Right now I have anyconnect-win-3.0.10055-k9.pkg installed. This is a lab setup using GNS3.
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Dec 3, 2012
I'm trying to install the anyconnect package on an ASA 5510 running version 9.0.1. I'm getting the following error:
labfwpix(config-webvpn)#anyconnect image disk0:/anyconnect-win-3.1.01065-k9.pkg
copying 'disk0:/anyconnect-win-3.1.01065-k9.pkg' to a temporary ramfs file failed
Is there something that I'm doing wrong when installing the package?Also, is there away to manually install the client on a stand alone PC without a deploying method, similar to the IPSEC client software?
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Oct 25, 2012
I just upgraded our AnyConnect package on our ASA5510 from 3.06xxx to 3.1. When I tried to log in to the website to automatically install the client, it showed me a big error saying the Certificate is untrusted and I have to explicitly accept it. After accepting it, I had to restart the installation.Is there a way to disable this strict certificate trust setting? We don't have a valid SSLVPN certificate yet, but this big error will confuse endusers.
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Feb 24, 2012
Just installed an ASA 5505 with AnyConnect Essentials. AnyConnect installation works fine on some windows boxes (All flavors) but have a couple machines with issues. This makes it clearly a computer side issue. When I try to log into the ASA to download the client with IE 9 the ASA just keeps asking for my logon credentials. If I I use Firefox my credentials work and I get as far as the "Using Sun java for installation" with instructions to click yes on the java security warning. The Java Security warning never arrives like on machines that don't have this problem. Firefox just hangs and has to be killed by task maanger. Remove and reinstall of both Java and Firefox fail to correct the problem. Any AnyConnect clientside recovery tips beyond Java and Browser reinstall?
A Google search show a few folks using Ubuntu and old PPC Macs seeing the same java error I get on these couple of windows boxen. [code]
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Dec 13, 2012
I have a VPN setup thru a Cisco 5520, Windows clients connect just find and the end users configure there browser to use our internal proxy servers. Users with the MAC OS X Anyconnect client can connect, they configure their Mac to use our proxy server, but the broswers will not work, clients can reach networks and resources behind the VPN gateway and have access to the Proxy(Tried a telnet to that hostname/port). I am running ASA 8.3(2), Anyconnect(OS X) 3.1.01065.
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Mar 18, 2012
I have an ASA5510 that I am trying to set up for remote access using SSL VPN with the anyconnect client. I have followed the config guides on the Cisco website as well as the config guides elsewhere on the internet to no avail. When going to https://(outsdie interface ip address),I get nothing, the browser never loads a page. Here are the commands I have entered:
webvpn
enable outside
svc image disk0:/anyconnect-win-2.5.3046-k9.pkg 1
svc image disk0:/anyconnect-macosx-powerpc-2.5.3046-k9.pkg 2
svc image disk0:/anyconnect-macosx-i386-2.5.3046-k9.pkg 3
svc enable
tunnel-group-list enable
[code]....
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