Dell :: Inspiron 15R Laptop Not Able To Connect To Wi-Fi Network

Feb 26, 2013

bought a new Dell Inspiron 15R laptop online and received it today.

It has Windows 8 preloaded, I am not able to connect to my WiFi network, while I am able to connect using my other devices.

The WiFi network in getting detected and the signal strength is full as well, when I give the password and click connect, it tries to verify and connect for a long time, finally say "Can't connect to this network".

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I ran ipconfig /all and these are the results:I use the Wireless LAN adapter Wireless Network Connection

Windows IP Configuration   Host Name . . . . . . . . . . . . : Yael-PC   Primary Dns Suffix  . . . . . . . :    Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection 3:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2   Physical Address. . . . . . . . . : BC-77-37-2F-ED-11   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : YesWireless LAN adapter Wireless Network Connection 2:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter   Physical Address. . . . . . . . . : BC-77-37-2F-ED-11   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . :

[code]....

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I am having Dell Inpiron 4030. Following are specs

Quote: Quote:
Processor: Intel(R) Core(Tm) i3 CPU M380 @2.53GHz
RAM - 2.00 GB
OS - Windows 7 ultimate 32 but

I am unable to connect to the wired network. We have a 4 port prolink router and there is no error with it. I know because I am using the same cable for my laptop, which I am using for my desktop. I just unplug it from the desktop and plug it to laptop. I am unable to provide any specs from the desktop because there is an error in that computer.

However, I can give ipconfig/all data from my father's computer, which use another port of the same router.

My laptop is working perfectly with the Mobile BroadBand. And this is a dual boot computer with Ubuntu 12.04 LTS and the cable is fine with Ubuntu.

Following is the result of ipconfig/all

Quote:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:Usersyohan>ipconfig/all

[Code].....

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Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
C:UsersKatia>ipconfig /all

[Code].....

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The laptop is about a month old.  It all the sudden started doing this, I believe right after I uninstalled an ask.com toolbar that was installed on my Google Chrome browser by another program.

I set my power plan to high performance, and I configured the power management on my adapter so it wouldn't turn off in order to save power, but this did not fix the problem.  My adapter does not have Antenna Diversity. 

Here is my data from ipconfig/all:

Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation.  All rights reserved.C:UsersFrys Electronics>ipconfig/allWindows IP Configuration   Host Name . . . . . . . . . . . . : BL-KSB-WCHAYS   Primary Dns Suffix  . . . . . . . :   Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : No   DNS Suffix Search List. . . . . . : gateway.2wire.netWireless LAN adapter Wireless Network Connection 3:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2   Physical Address. . . . . . . . . : 4C-80-93-63-2F-19   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : YesWireless LAN adapter

[code]....

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