Linksys Wireless Adapters :: AE2500 Cisco Connect Software Cannot Find USB Adapter
Jun 27, 2011
I just installed a new router E3200.... now to install compatible USB adapter (AE2500)..... problems. The error is that the Cisco Connect software cannot find the USB adapter when I plug the AE2500 into any of the USB ports. The target machine is a lenovo T61 with XP installed.I have successfully installed the AE2500 on an older machine lenovo R52 with XP , no problems, so not the adapter.
I downloaded more recent version of Cisco Connect v 1.0.03, still no luck on T61.I also disabled firewall and virus protection, that did not work. Other possibilities I can try? I got the AE2500 for the T61, would like to get there.
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Mar 17, 2013
How to find the mac address of the AE2500?
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Apr 30, 2013
I just moved an older Windows XP Desktop /w Service Pack 3 from my parent's house over to mine after having my laptop fail on me. It was previously connected wirelessly at their house with a Microsoft MN-510 wireless adapter. When I got it up and running at my house, it was not picking up any networks with the MN-510. So I picked up a new AE2500 today, thinking that the ancient MN-510 may be the problem. Plugged it in, threw in the disc and voila, it started picking up Networks. The problem is, It is not connecting to my Network. The router is a Motorola SBG901. I have already disabled the security on the router and made sure that the MAC Filtering is disabled, but it is still not connecting. There has been no other issues with connecting any of our other devices.
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Aug 19, 2011
I bought a AE2500 adapter recently and attempted to install the Cisco Connect software. It gets to the point of connecting the device to the wireless, then crashes. I noticed that as I plugged the device in, it was recognised and activated without running the software at all; at the time of the software trying to connect the device, it's already connected.Just in case it was a matter of an old version of the driver and Cisco Connect software, I went online to the website and downloaded both the most recent driver and the latest version of Cisco Connect. The Cisco Connect crashed just like the version on the CD, and the driver said it was already the latest version and wouldn't install.So I tried the direct chat option. I spoke to two people. One of them lead me to give them a lot of information, then began asking me about my router... and promptly forgot about the adapter. They even had me on the path to resetting and installing software for the router I'm connected to, which isn't mine. Then the chat session crashed. why the Cisco Connect program keeps repeatedly crashing, and how I can stop it from doing so. As it stands, I think the adapter is overloading the memory on my computer and causing blue screens; I've been getting them ever since I connected the adapter. I think it might have something to do with my computer automatically detecting and activating the device when it's plugged in, but I'm not sure.
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Jan 31, 2013
I am running windows vista and have installed the software and windows sees the adapter and states it is working but when it searches for available networks it can't find any. How can I download the driver and install it?
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Nov 5, 2011
I recently moved to a building that does not have wired Internet access. Upon the recommendation I purchased a Linksys AEE 2500 USB wireless adapter. I am unable to install the software which means, of course, I am unable to access any of the settings.The setup initializes, shows me the wireless network available (it has a locked padlock symbol next to a), and prompts me for the encryption key. It accepts the key and it's at this point the setup stalls. It shows the "attempting to connect to network" screen then, after whatever interval the software is set for before it times out, I get a notification that setup was unable to access the network. The generic Windows drivers access the network just fine although I only get two bars and a fair connection.I do have Internet connection through the windows drivers but it is slow and watching streaming video from Netflix is next to impossible.Long story short
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Sep 1, 2011
I can connect via to E4200 with old laptop via G. Great signal and speed (54mps).No such luck on same machine with AE2500(G adapter disabled). Can't find any but one network(neighbors).CD software can't find adapter.I install the adpter manually using normal xp device discovery steps.Seems like there is quite a few AE2500 issues. Should I ask for RMA return? No point in wasting more time in trying to fix Cisco's tech issue.
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Mar 18, 2013
I'm starting this thread because I can't get my new Linksys AE2500 wireless use adapter to connect to my new Linksys X2000 ADSL modem. I purchased both of these devices because my old 2wire modem kept dropping the wifi signal and I had to keep turning off and on the modem in order to get the wifi signal back. Now my problem is that I can't connect my AE2500 adapter to the x2000 modem at all, heck I can't connect any wifi enabled device to the modem even though the SSID and password is correct. The adapter finds the network but it can't connect to it at all. The x2000 modem works perfectly since I can use the internet if I connect my computer to it via Ethernet cable but unfortunately I have my desktop in my room and the modem is in the living room so connecting using an Ethernet cable really isn't an option. I tried using my old 2wire modem to see if it would connect to that modem and it did as a matter of fact and the speeds were good but as of late, the speeds have been horrible and the signal drops every few minutes. I get 1 bar in the network status and speed of 1.0 Mbps. Here is a picture for reference:
The problem only persists when using wifi though because when connected to the 2wire modem, the speeds are fast. Range isn't really a problem because im like 10 feet away from the router so I'm not sure what's causing that problem. I assume it's the modem being that its about 7 years old so I would really like to get my x2000 working to see if it's better than my old 2 wire. I'm currently connected to my old 2wire modem via my AE2500 wireless usb adapter as that's the only way I can use the internet.Here's my info:
[code]....
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Oct 12, 2011
I've recently bought an AE2500 wireless adapter, and I've had problems setting it up, I've checked my port drivers versions and they're all up to date, I have looked over countless websites figuring out why it is doing this, my computer is a Windows Vista, and my last resort is formatting the computer, I've been here for countless hours trying to get this to work, when I run the disk with the adapter, it gets stuck at "Detecting Adapter" and ends up coming up with "Cannot find wireless adapter" or something really close to that. I've tried switching it to all of my USB ports, and nothing is working!
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Oct 12, 2011
I have a tivo series 2 unit. I have a linksys routert E2500. Can I use an AE2500 wireless adaper with my Tivo?
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Mar 29, 2013
What i have to download and where to download some kind of program that will allow me to run/install this on my MAC. Model: AE2500
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Mar 27, 2012
i am using a Linksys AE2500 and it will randomly disconnect. the bar icon on the bottom right shows a yellow icon over it. running the tool to reconnect does not reconnect me to the internet, i have to reboot my computer.
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Jul 6, 2011
I recently upgraded my router to the Linksys E4200 and setup a 40MHz connection using Channels 44+48 of the 5Ghz spectrum. This works really well on my wife's Lenovo T420 w/Centrino 2x2 and Windows 7. I get over 100Mbit sustained performing CIFS file transfers from my file server. My SSID for 5Ghz is different from 2.4 so I can easily verify which one I'm connected to.
I wanted to do the same on my laptop which is a bit older (Lenovo T410) and only supported 2.4Ghz. So I bought the new Cisco AE2500 802.11n USB adapter and plugged it into a USB2.0 slot (I believe all slots are USB 2.0 on this laptop). I'm using the latest driver from the Cisco website.
Windows XP reports a connection speed of "300Mbit" just like on the my wife's laptop -- but when I do the same CIFS file transfer my transfer rate is "stuck" at 39mbit download (13% of 300) and for uploads I'm getting 16-17% of 300 (approx 48Mbit).
I've tried fiddling with all manner of advanced settings in the Windows driver for the NIC with no avail. No matter what, it's like I'm capped at exactly 39 Mbit.
I tried reviewing the specs of the AE2500 and it says it has two antenna's per band. I assumed this meant it was 2x2? Is this not the case. Is it 1x1? Could this explain it? Or, does it matter which 5Ghz channels I use -- from the AE2500 spec sheet it seemed like it might not support all 5Ghz frequencies?
While 39Mbit is better than the 17-20Mbit I was getting on 802.11g, given how well my wife's laptop works using the Intel NIC it seems something is lacking with the AE2500 or its driver.
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Jan 8, 2012
I have tried numerous times to install the disk and the adapter, but it always says it cannot locate the adapter. I know that the ports (I have tried them all) are working properly because they have been in use. I tried the chat. He suggested I call the 1-800 number. I don't have time to wait on hold forever, which I did anyway until I finally hung up.
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Apr 27, 2012
Are thay both the same hardware?what's the difference ?
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Sep 12, 2011
what is the difference between LINKSYS ADAPTER WGA600N VS AE2500? for upgrade the ghz of my playstation 3 to 5ghz...
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Jul 13, 2011
difference between AE1000 and AE2500. Is this difference only usb base station?
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Dec 30, 2012
I have 3 computers all running Windows 7 64bit. I had to move my desktop computer to a different room with no ethernet connection so I purchased a Linksys AE2500 usb wireless adapter for it. My router/modem is a Actiontec 2000 which came with my internet. When I have my desktop on and connected to the internet it slows down all the computers on the network and it is really slow. My question is do I have something installed wrong? I used the driver for teh adapter from this site and nothing else has changed.
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May 8, 2012
I can't connect on my 2500 on my xp system. I just wiped the drive and did a fresh install on everything due to a virus. I updated xp/ and drivers and installed the ae2500 drivers. When I try to log on it starts to and shows connected however, it tells me "windows was unable to find a certificate to log you on to the network" I noticed that this system has the same ae2500 with windows vista and uses wpa2-personal, aes. The xp system only has options for wpa-personal, aes. Is this the problem or is it something else?
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Apr 4, 2013
desktop with Windows 7. It is connected to the internet in my office thru Uverse (AT&T). We previously had a standard router, but upgraded since it seemed to be moving too slow. This problem with the adapter existed then also and we thought maybe it was too many computers slowing down the router.The adapter works great until I try to open certain websites. Then it loses its mind. I get a popup that says "Dial Up Connection" and wants me to choose to connect or work offline. When I click connect, I get a second window that says "Connecting through WAN Miniport", but it never actually connects to the page. Then lastly, a third popup says it has an error connecting and wants to redial and starts a countdown. But again, it never connects to the page.
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Sep 14, 2011
what is the optimal advanced settings for the ae2500 wireless adapter while gaming. I keep getting lag spikes with my games. Is there a always on option or like a gaming mode? If so what is it.
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Feb 4, 2013
I have a AE2500 USB Adapter. Whenever I go to connect it from my host machine to my VM I receive a Code 10 Error in Device Manager(Device Cannot Start). The VM locks up for awhile then comes to for a moment. Problem stops when the USB adapter is removed.
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May 7, 2012
What are the maximum number of AE2500 wireless adapters can be installed on a PC running Windows XP SP3 using the windows wireless zero configuration? Recently I'm working on a program that needs multiple seperate wireless connections on a Windows XP SP3 PC. Each wireless adaptor is given a static IP address to respond to traffic at some specific ports. I can install four AE2500 adaptors without problem, but it disconnects the first AE2500 device when I plug in the fifth AE2500 adapter. I've tried on different windows XP machines. They all get the same problem. I wonder if it is a limitation in the AE2500 driver.BTW I've also tried to install an Valet AM10 adaptor as the fifth adapter, it seems ok. Yet installing more AM10 adapters beyond the fifth (4 AE2500 + 1 AM10) requires some luck. It may disconnect the other AM10 devices when I plug in another AM10 adapter.
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Dec 12, 2011
I Recently purchased the Linksys AE2500 adapter, upon looking at the advanced adapter settings, I couldn't find any more information pertaining to these settings on any linksys website or in fact online, where can I find a guide about these settings, Nothing about these setting was included on the CD.I set the basic one such as roaming aggressiveness but there are others that I would like to know about.
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Apr 10, 2012
I have to put cd in and run setup every time I want to get online. WHY
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Mar 26, 2012
I get the following error when running the setup executable downloaded from this site:
Error description: Adapter can't be Found
Model name: AE1200/AE2500
Operating system: Windows 7 SP 1
Software version: 2.1.0.6
Motherboard is an asus p7p55
I have tried all 8 usb ports on the back of my computer and the 2 case ports. Non of them detect the adapter when running the setup executable. I have no other usb devices connected. Windows 7 was installed on this machine at the begining of this month. I have attempted to install the AE2500 on another windows 7 pc and it installed with no problems. I suspect the problem is the motherboard.
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Jul 7, 2012
I currently have an AE2500 wireless usb plugged into my pc which is upstairs from my modem NetGear CG3100.Everytime I establish a wireless connection it has 4-5 bars of signaltivity. However after a couple of seconds the signal bars drop to 2 bars and maintains that way. I then experience disconnections which sometimes if i disconnect from the web, my browser detects it as a DNS error. To overcome this i just disconnect from the hotspot and reconnect again but the problem still persists.
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Nov 19, 2011
I got the AE2500 Dual-Band Wireless-N USB Adapter. It connects just fine but it seems to like to disconnect on me. Mainly seems to do it when playing online games and testing out speed test.net It does "Download" test fine, "Upload" test is iffy. Sometimes I can run the test 1-2 times sometimes three times, but seems to always drop connection on one of the "upload" tests.
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Aug 27, 2011
So I just got hooked up to the internet via qwest the other day with my room mate. We have a wireless modem (PK5000) and he's using the AE2500 usb adapter to get online. Now, he can get online, but if he ever turns off or sleeps his computer, he can't connect when he turns it back on. His computer can see the network, full signal, but when he tries to connect it says cannot connect and under troubleshoot options suggests we should move his computer closer to the modem, but its only about 20 feet away and shows full signal. To get it to work, we need to go into the modem config and reset the wireless options. No changes are made, just scroll to the bottom and click apply, and presto change he can connect with no problems.He's running windows 7 home edition 64 bit. The modem's security is WPA/WPA2.
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Mar 9, 2013
I have had an issue with my AE2500 wireless adapter. I am using a LInksys E2500 dual band router but my samsung laptop's wireless adapter doesn't support 5ghz band, so bought the AE2500.I disabled the internal adapter and got the AE2500 connected up. I've set up the 5ghz channel with wireless N, and left 2.5ghz as it was. Somehow I am now experiencing slower speeds on both bands, when using speedtest.net's speed test. It's the 2nd time in my life I am having an issue like this, where I am adding something with capacity for more speed but end up things being worse. Previous was with a netgear adapter and router a few years ago. Maybe I'm doing something wrong but I honestly don't think so.Also best sequence to get the new adapter connected? Should I do it before I disable the existing adapter?
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Aug 4, 2011
I've had the AE2500 adapter for a few weeks now, and it's worked fine up to this point. When I started up my computer today, however, it wouldn't connect to the network. I've uninstalled the software that came with the adapter and I've tried to reinstall it. However, when I got to the installation step to insert the adapter, the computer would not identify the AE2500. I've tried updating the drivers through the device manager, but I received an error stating that "a device attached to the system is not functioning".
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Jul 10, 2012
I just purchased an AE2500 today for my desktop computer because my router is in another room. I am running Windows 7 64 bit. I tried installing the software from the disk first and it would not detect the adapter. But Windows did detect the device and I was able to manually install the drivers and in the control panel it says the device is working properly. When I go to the network sharing center no network is detected I then go to the netwokr adapters and the device is disabled. I try enabling the device and it will not. So then I go and boot in to Windows 8 RC and the device is detected and works fine and everything seems fine. I downloaded the driver from the website tried uninstalling the driver and reinstalling it with the downloaded version and still a no go.
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May 22, 2011
I have a Linksys WRT600N wireless router. I just bought a Linksys AE1000 wirless adapter to add wireless capability to my Hewlett Packard PC. I am able to see and connect to my G-Band (2.4) with no problem, but the adapter can't connect to the N-Band. It see's it, but can't connect to it. The signal strength shown is good, but it still can't connect.
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