Aug 19, 2011
I bought a AE2500 adapter recently and attempted to install the Cisco Connect software. It gets to the point of connecting the device to the wireless, then crashes. I noticed that as I plugged the device in, it was recognised and activated without running the software at all; at the time of the software trying to connect the device, it's already connected.Just in case it was a matter of an old version of the driver and Cisco Connect software, I went online to the website and downloaded both the most recent driver and the latest version of Cisco Connect. The Cisco Connect crashed just like the version on the CD, and the driver said it was already the latest version and wouldn't install.So I tried the direct chat option. I spoke to two people. One of them lead me to give them a lot of information, then began asking me about my router... and promptly forgot about the adapter. They even had me on the path to resetting and installing software for the router I'm connected to, which isn't mine. Then the chat session crashed. why the Cisco Connect program keeps repeatedly crashing, and how I can stop it from doing so. As it stands, I think the adapter is overloading the memory on my computer and causing blue screens; I've been getting them ever since I connected the adapter. I think it might have something to do with my computer automatically detecting and activating the device when it's plugged in, but I'm not sure.
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