Linksys Wireless Router :: WRT310N Loop Reboots / Can't Even Make Ethernet Connection
Dec 5, 2011
My WRT310n router, since yesterday, stopped working "normally".It was disconnected from the power plug in order to put it in another shelve and when I plugged it in, voilá, constant reboot.I keeps rebooting forever... I can't even make an ethernet connection. Reboot, after reboot. Tryied to make a reset with no luck, 5 seconds reset, 30s reset, pressing reset while plugging it in.Even with nothing connected to it (neither wireless nor lan), just the power plug and it keeps re booking one after another.
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Oct 2, 2012
I have a WRT310N router and suddenly it stopped connecting to the Internet. I can't ping anything from the router page. I tried restarting it a few times, unplugged it, left it off for a few minutes, plugged it back in, upgraded the firmware, still not working. I tried another router and it works fine. When connected directly to the modem, it works fine, so the problem has to come from the router.
I can connect to the router through wired or wireless just fine, I just can't access the internet.
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Jan 13, 2011
So, as MANY others have complained of, my router would frequently drop the wireless connection. I've read through the posts about change this, do these, upgrade that, all of which resulted in nothing. Everyone is looking to blame the firmware, but that's not it. It's the hardware. They assembled these units with bad capacitors. Anyways, the fix is simply to replace these capacitors with new ones yourself. THIS WILL VOID WARRANTY and you may permanently damage your equipment (if you're an idiot and leave it plugged in...), but it will take half an hour, a soldering iron and $5 of parts from radio shack (or online if you want better quality). It's really, really easy.
Some good info if you plan on going this route: {URL}
WRT310N V1 board (6 capacitors to replace):
WRT310N V2 (4 caps to replace): (this is showing the new capacitors I installed. ugly, I know, but it works.)
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Mar 26, 2012
I've bought my E4200v2 via eBay, because original Cisco store doesn't ship to my country (Israel).My first unit was... defective, I think I wrote about the issue on this forum a while ago.It had connection troubles, always in a dead loop, saying "Connecting..." one to 100 times it managed to connect, and suffered slow internet connection speed, where all speedtests gave me 60% of my actual internet speed.Which is 30mbit.I'm sure about my ISP, it uses next.gen technology, they have their own underwater optic cables. Without Cisco router, only dialer, I get 100% of my internet speed, or with another router as well.I decided to RMA my e4200v2.
Out of context question: Why there's no option to specify server name instead of server IP? our ISP uses domain name for connection, rather than IP address, as they have a lot and a load balancer above 'em.Now, to the original issue.Refund is no option, RMA again is no option, too much time and money.Maybe there is a solution? It just can't be the reality, that two out of two units are not working. I heard this router is very good. And I heard the v1 is working very well in Israel. so It can't be our country that is the problem.By the way, I've called my ISP and they've switched me to MPLS connection for a try, so in a router you just switch to "Automatic configuration - DHCP" and it pulls IP, DNS servers and connected to the internet, but was hooooribly slow.
So I'm back to dialer. the main still is the "Connecting..." loop, sometimes says "Connected" for a second, and then connecting again... It manages to pull DNS addresses though, but never the IP and never managed to stay connected.All the connection configs are very basic, you know it. Server IP, username, password, keep-alive, MTU (I've tried auto, and a ton of other combinations recommented by our ISP or Cisco).My latest idea was to film how I burn it or throw a rock at it and send to Cisco the video, but that's kinda too much, it's too early for such decisions, especially when already $300 were spent.
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Nov 24, 2012
I have had my WRT310n for at least a year now. When I first started using it, my broadband speed would drop after a while till it was sometimes under 1mb. I have Charter high speed. I checked around here and found that heat may have been an issue so I got it propped up so I had some airflow under it even though it didn't feel hot when checking. I also updated the firmware then and for a long time it seemed to have cured the issue. Lately though, the problem is back. I updated firmware again but still no change. The unit is cool to the touch so heat is not the problem. After turning off for a bit and then rebooting, the speed goes back to normal and stays that way for a few days. I also tried rebooting my cable modem to test that aspect but after doing that, no change. Just rebooting the router fixes things. I'm at a loss. I can't keep having this happen especially since my wife works remotely from home.
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Oct 4, 2012
I have been using the E3000 for quite a while. A problem that I could not find a solution to is that the devices connected through Ethernet can't be viewed on Wireless, and vice versa. This is especially annoying because I want to get access to my media servers over wireless, for obvious reasons, but even those are not viewable (and using IP addresses on portables is a pain in the back)
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Oct 13, 2012
Have just acquired new used HP desktop running Windows Vista. System has a Broadcom NeXtreme Gigabit Ethernet card installed, which gets me to the internet OK when using a LAN cable from wireless router. But I can't make wireless connection. Vista tells me that I need a wireless network adapter.Am I missing something? Is it possible to change some settings to get the Broadcom card to go wireless? If not, what sort of adapter is needed, and is such adapter external or will it have to be installed in the system box?
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Aug 8, 2011
I'm using XP SP3. I'm trying to connect using the Local Area Connection for the first time. Up to now I've been using wireless but I'd like to get better performance.
Here are my current settings via IPconfig:
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
[Code].....
I've tried releasing and renewing via IPconfig. Renewing gives me the following error message: An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out.
I've got limited connectivity. It's trying to send but cannot receive.
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Mar 26, 2013
I have a Cisco WRT120N Router and a Cisco Valet AM10 wireless adapter. Almost every time the computer reboots, I loose my network and I have to redo the AM10 setup. The AM10 is the only device that loses the connection, my lap top and printer do not lose the connection.
Problem 2: Everytime I upplug and replug the AM10 a window pops up saying I need to check the drive for errors but none
are found.
Problem 3: I downloaded the AM10 install program, Downloadable.Setup.AM10.1.2.10148.2. It does not work. If I try to run it Iget an error message that the setup canot be completed and to call in for support.
Problem 4: When I can get it working is shows that it is Wireless Connection 5. Why 5 and not 1? Where are the other 4?
<script id="overlay_tmpl" type="text/html">// <div id="<%= overlayId %>" class="_mp3rocket_overlay_style" style="left: <%= overlayLeft %>; top: <%= overlayTop %>; width: <%= overlayWidth %>; height: <%= overlayHeight %>"></div> // </script>
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Dec 6, 2012
How to connect my att dsl westell moden to my Linksys router. I am changing service providers from comcast to att. My router was working with my cable model but I'm unable to configure it to communicate with the dsl modem.
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Feb 5, 2012
I am getting 22-30mbs down through my router wired and I'm only getting about half of that through wireless. Is this normal? I also have a question about the color of the internet led. The online manual says that it should be blue, but mine is green. All of the other LEDs are blue except the internet one. Not sure if that is an issue or not.
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Sep 17, 2012
our WRT310N router does not retain any configuration given to it. When we reset the device, it goes back to its factory settings. In that state we can access the device (http://192.168.1.1), make some changes and save it. The changes include giving it a different name from the default, and setting a password for the connection. However, when we try to use it for our wireless network, we cannot connect to the internet. Checking the Connection Status in a Windows XP laptop, we found out that we have been given a gateway different from what we have set the device into and thus a different set of IP addresses for each of the device.
Also at this time, we cannot access the router anymore (via 192.168.1.1 or via the gateway provided) and thus having no choice but to reset the device again. We then reinput the configuration desired, save it, restart the systems (both PCs and router) but after a few moments (initially it retains the settings chosen) we won't be able to connect through the Internet and find out that the router has a different configuration again. We also tried letting the device "rest" but the same problem persists.
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Aug 19, 2012
I have a Linksys WRT310N V2 wireless router. Last week it started blocking access to our family website. That website appears to be the only one that is blocked. Every other website we have tried works just fine. I have tried the following.Remove the WRT310N router and plug a computer directly into the broadband modem. After this everything works fine for the one computer I have hooked into the internet.Remove the WRT310N router and substitute an old Linksys non-wireless router. Everything works fine for the hardwired computers on the LAN. Again, not really an option, need wireless access.
Unplug the router and so a soft reset. Still blocks this one website.I have not done a hard reset to factory specs. I wasn't looking forward to redoing everything I had set up.I looked over every setting in this router and can't find anything that would cause it to block a web page. I am far from a networking expert, but most of the settings seem pretty obvious.
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Mar 4, 2012
Which I have never done since my dad bought it a few years ago. Now when I try re-installing the Linksys software it gets stuck when trying to identify the network from the cable modem through the router. I've tried every reset feature there is & nothing has worked! I'm I going to need a new router?
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Dec 23, 2011
I can't open a connection to eca-msp.crashplan.com (which is one of the data servers for the CrashPlan backup service).Symptom: "telnet eca-msp.crashplan.com 443" hangs, and eventually times out.
Works fine when I connect directly to my cable modem.No PC or device behind my firewall can access it when going through firewall.Other crashplan hosts (notably, central.crashplan.com 443) work just fine.And of course, every other https site I use works just fine.
[code]....
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Nov 17, 2012
I have a Linksys WRT310N V1.I am trying to connect this via PPPoE to another Thompson router/modem that has been succesfully switched into BRIDGE mode.The Linksys router is conneted via ethernet cable to an ehternet port on the Thompson router.The ADSL cable is pluggedinto the WAN port of the Thomson 'bridge'.There is no cable in the WAN port of the Linksys router.
The Linksys router is set up to connect over PPPoE using the username and password that was given to me by my ISPs tech support (checked and double checked).The DHCP server on the Bridged Thomson is set to ON. DNS is set to OFF.the DHCP server on the Linksys router is set to ON.
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Aug 12, 2011
I've been using the WRT310N and noticed that the range is quite poor--I've noticed this in two different houses.I've tried using an old repeater but it is a G repeater so it seems to actually make things worse i.e. a remote device will work slightly better with an unrepeated N signal than a repeated G (router is a in mixed mode).
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Nov 25, 2011
Having a devil of a time trying to forward a port on my router. Did everything instructions said, but it still doesn't work. What can I do.
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Nov 27, 2011
I'll be installing a cable modem in the next few days and would like to connect my WRT310N to it. I was wondering what would be the best settings to use.
Main uses:
- Distance from WRT310N to other devices is around 8 meters, separated by 1 concrete wall
- Stream music/video from PC to iPad and another laptop wirelessly.
- Transfer files between devices
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Oct 27, 2010
I accidentally flashed my WRT310N version 1.0 with version 2.0 firmware. After which the router was dead as a doornail.After a frustrating 3 hours of reading forums, following over 11 tutorials, and being 1 second away from throwing my WRT310N at the wall, I finally fixed it.I performed this fix on a Windows 7 32-bit PC. My provider is Comcast.Make sure you only have one ethernet cable connected from your PC to the router. The cable should be connected to any one of the 4 blue ports. I connected mine to port 1. DO NOT CONNECT IT TO THE YELLOW INTERNET PORT on the router.
With the router in your hand, hold down the reset button for 30 seconds until the port 1 light goes out then immediately disconnect the power while still holding down the reset button. DO NOT LET GO OF THE RESET BUTTON!WAIT 30 more seconds with the power disconnected. (Do not let go of the reset button)PLUG the power back in and WAIT another 30 seconds. After that, let go of the reset button. You should have held the reset button for a total of 90 seconds. This will wipe the router's nvram.Bring up the command prompt window that you prepared earlier. You should still see the ping command that you entered in Step 2. Now, hit ENTER to start pinging the router continuously. You will probably see a bunch of "request timed out" responses.Bring up the TFT2.exe window that you prepared in step 2. Press UPGRADE so it can begin communicating with the router. Make sure you set at least 10 retries.
As quickly as possible, go back to your router and HOLD the reset button and disconnect the power. You don't need to wait 30 seconds...5 seconds is enough. While stil holding the reset button down, plug the power back into the router and keep an eye on the command prompt and TFT2.exe windows.If the command prompt has successfully pinged the router, TFT2.exe will begin to flash it and very soon it will show a success message below the progress bar. If you still can't successfully ping the router, close and restart TFT2.exe using the same settings and try disconnecting/reconnecting the router's power again as mentioned in the paragraph above. You may want to try holding the reset button down longer than 5 seconds. I was able to get this to work on the FIRST TRY.Now that your router is has the proper firmware, go back to your adapter's settings (mentioned in step 4), delete the static IP and set it back to the default automatic settings.Plug your cables back in and don't forget to plug the ethernet cable from your modem to the yellow internet port on your WRT310N."Recycle" the power to your cable modem by holding down the reset for 60 seconds or disconnect it from the power outlet for 60 seconds.Reset your router by holding the reset button for 30 seconds.
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Apr 2, 2012
My HD Configuration is:
+ WRT310N v2 ,
+ Win7 x64,
+ Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
My connection is still 100.0 Mbps.
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Oct 29, 2009
I have a WRT310N wireless router (Ver 1). In the house we've got 1 macbook, 2 laptops running windows vista, and 2 desktops running windows XP.The original problem is that both desktops will not connect wirelessly. All 3 laptops connect but neither desktop wants to connect. Most of the time neither desktop will even recognize the wireless network. On one of the desktops we bought and installed a linksys wireless-n pci adapter. It was installed using the software that came with it and the drivers were updated. It still does not recognize the network or connect (obviously).
This has led me to try to upgrade the firmware on the router. The firmware version it is currently running is 1.0.4 (Jan 3, 2008) and I have been trying to upgrade to 1.0.7. I downloaded the firmware update from the linksys website. I accessed the router via my browser and went to the "Firmware Upgrade" section under Administration. However, the upgrade freezes at 98% every time I try.
I have tried to upgrade the firmware wireless, wired, and wired without internet connectivity and nothing works. Fortunately stopping the upgrade after the freeze at 98% has not had any negative affects on the router as it still works perfectly on the 3 laptops. I even re-downloaded the firmware .bin file before the last attempt and still nothing.The fact that neither desktop will connect wirelessly is baffling, but I don't know what to make of the fact that the firmware update freezes at 98%. I've looked for the intermediary firmware updates to see if I could step my way up to the latest update, but I haven't been able to find them.
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Jul 10, 2009
What is the difference between version 1 and version 2 of the 310N? I cannot find any information provided by Linksys or on this forum that describes what the difference is.
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Sep 26, 2012
I have a WRT310N router. I called the connection "Monica". Well... Monica doesn´t appear in my web and connection center. It simply doesn't exist any more, as if it was off, but it is on, all the lights are on. I checked de internet supply and it works. I don't know what to do..
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Jun 4, 2012
I have a series of problems I think are due to my 310N. First, with Facebook, I will suddenly be redirected to a248.e.akamai.net., which Chrome flags as an SSL error. Second, with (and only with) NYTimes.com, I will get "file not found" (and no numerical error) when trying to retrieve an article (via Chrome). AND, again only with NYTimes.com, I will get high-bit ascii characters in headlines. For other sites, I will get "invalid url" messages on web pages. If I unplug the modem and let it rest for 30 seconds, that seems to solve the problem. I have to do this at least once a day.
More than once a day. I don't think it's a 310N problem; but I've asked about this on other forums and got no useful reply. Previously I had similar problems with my 160 router. So, it's not the router. HOWEVER, shutting it off works with lot of the problems. Right now, after shutting off the router and turning it back on, now Facebook just doesn't come up at all. No error, just don't come up. I can ping it.
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Feb 22, 2011
I got burned after purchasing a 3TB WD 3.0 USB hard drive that I can not use on my current E3000 or the their latest E4200. At least support knew that answer fairly fast. My bad for not taking the time to think I would have to search this website to find the short list of external USB drives that will work with the E3000.All I wanted to do was store my media files on a shared network drive. I am cheating the system now and using a shared drive on the main PC. The whole point of my project is not to have the main PC running to share media.So before I go scrap this 60 day old router, using WDs My Life 2TB ETHERNET connection external HD? Does actually have one of these drives installed on a E3000 using win xp pro? I did search high and low here, but could not find a list of acceptable external Ethernet drives or size limitations.Burnt once, lesson learned, will not get burnt again.
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Aug 20, 2008
How to successfully increas the signal range of the WRT310n? I live in a huge old place and the signal drops to one bar (dial-up speed) about 40 feet across the building. However, at the room before that (maybe 30 feet) my Apple Mac book gets great signal and it's no problem. I need to connect the Mac and 2 PC laptops wirelessly.I'm not sure whether to try a signal booster, set up another access point (or how to do that anyway), or what? Running a cable is unfortunately not an option.I also have a WRT300n (which was replaced this weekend with the 310n). Not sure which one really is better, but the 300n router's range didn't even make it as far as the 310n does. (There was weak signal, no active bars.) Someone suggested adding a more powerful antenna to that router instead?
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Feb 9, 2009
I am unable to access my router through the ip address (192.168.1.1) even though I have verified that is the address. To be sure, I did an ipconfig release/renew, but no results. I want to limit a user's network access by MAC address and I don't think I can do that without accessing the router thru the ip address.
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Oct 9, 2010
I have a WRT310N V2 wireless router, with a WMP600N dual-band PCI card in my computer, using Vista 64x. I have had the same set-up for the past year or so, even after moving to a new apt, which I have been in now for 3 months. It has worked perfectly, up till recently. Over the past week however, my router has been dropping the connection, to the point of having to wait for it to show back up in my connections list. I made no changes to my setup, prior to the problems. I am kind of doubting it's my wireless card, as I can still see other routers. I have tried changing the MTU size, the Threshold, made sure the firmware was up to date, etc. I re-installed the drivers for my NIC and even changed ports, just to be on the safe side. I don't know what else to do, except go out and get another router. I have to use wireless, as I have nowhere to run cables at. I had this problem before with a Linksys wireless router, but figured it was due to the extreme amount of bandwidth my game uses online. Ironically, both routers are doing the same thing. They hit lag every 60 seconds almost on the money. I'm a gamer, so this is a huge inconvenience for me.
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Feb 22, 2012
I have the WRT310N v2 and having been having an issue with the Facebook games for the past week. I can logon to facebook just fine, but when I try to go into a game or accept gift requests, nothing works and the page always times out. However, when I disconnect the modem cable from the router and plug it in directly to the desktop, everything works fine. All other websites (Shockwave and Pogo) work just fine, but just Facebook has the problem when the router is connected.
I went through all the settings for the router. Nothing is blocked and everything is in fine working order. The only thing I noticed was that there was a firmware update to 2.0.01 which I did, and still the problem remains. I've made sure that there are no restrictions on IE or Chrome as well. I first thought that the router was crapping out, but have since disregarded that.
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Dec 18, 2011
I recently switched to cable with Comcast. I am getting 20+Mbps wired, but I only get 1 Mbps w/wireless download. I am getting 4+ upload via wireless. Is my set up wrong? I reset my modem and Internet worked fine without any other changes. I am planning on buying a modem (instead of leasing) should I buy a gateway? I didn't think this router was out dated yet.
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Sep 28, 2011
I am trying to FTP a 25MB file to a client using FileZilla and my wired WRT310N router. In the past I have never had a problem but now I am getting the following error: Could not write to transfer socket: EPIPE - Local endpoint has been closed.I changed the MTU to manual - 1500 on the router.I am using an almost brand new iMacThe iMac firewall is OFFTimeout in Filezilla is set to 0.The transfer stops at about 12MB everytime I try; which is ~ 35 seconds.
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May 10, 2012
Ever since I got the WRT310N router, it's had issues connecting to secure websites such as [URL]. I use Google Chrome, and maybe 30-40% of the time when I try to go on the websites, Chrome gives me a warning that it is being redirected to a phishing site. I have tried this with other browsers too to the same effect. My router is secure. I have installed it in different locations as well (once in residence, once at home, to the same effect).
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