Microsoft Windows Vista - Download Speed Is 2.85 Mbs Instead Of 15mbs?
Aug 23, 2011
My ISP is Cox communications in Tucson, AZ.I was subscribed to their basic ("essential") internet speed tier and was getting about 3.68mbs DL and .78mbs UL.I recently upgraded my service to their "prefered" speed tier which is supposed to be up to 18mbs DL speed. I am now getting about 2.85mbs DL and 4.88mbs UL. I have had two techs out who have completely replaced the drop from the outside pole across the street, installed brand new coax all the way to the modem. The modem is brand new (cisco eMTA) Yesterday, after spending 3 hours trying to resolve the issue, the tech connected his own lap top to my modem and was recieving around 25mbs download. It seems the problem must lie in my computer somewhere, but they weren't even sure what it might be.
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft� Windows Vista� Home Premium , Service Pack 2, 32 bit
Processor: AMD Athlon(tm) 64 Processor 4000+, x64 Family 15 Model 95 Stepping 3
Processor Count: 1
RAM: 1918 Mb
Graphics Card: NVIDIA GeForce 6100 nForce 405, 128 Mb
Hard Drives: C: Total - 227553 MB, Free - 155007 MB; D: Total - 10919 MB, Free - 4617 MB;
Motherboard: Gateway, MCP61SM2MA, FAB1.0, WYSV80903004
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled
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Oct 2, 2011
I have just moved homes and I am unable to connect wirelessly to the internet through the network in my new house. The computer is connected to the network with excellent signal strength but access shows as local only and will not connect to the internet.
All other computers have been able to connect to the internet with no problems, and my computer will connect to other wifi connections, no problem.I can connect with a wire directly to the router, but no luck with wifi. I have also had this problem with one previous wifi network. I have tried many things, including taking the compter to a computer shop for them to look at and having another professional look at it, but so far no luck.
Tech Support Guy System Info Utility version 1.0.0.1 OS Version: Microsoft� Windows Vista� Home Premium , 32 bit Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13 Processor Count: 2 RAM: 2037 Mb Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb Hard Drives: C: Total - 102720 MB, Free - 27457 MB; D: Total - 11750 MB, Free - 1681 MB; Motherboard: Hewlett-Packard, 30D9, 83.21, CND8173S5Q Antivirus: AVG Anti-Virus Free, Updated: Yes, On-Demand Scanner: Enabled
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Aug 8, 2011
dell latitude d630 vista 32bit.why my download speed is very slow on wireless .i had 2 laptops running speedtest together my friends showed 13.5 mps mine was woefully slower at 1.3 mps, sometimes it shows high speed but then it runs that slow it stops internet running .
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Dec 28, 2010
I just discovered that my wireless download speeds are 5Mbps, compared to 16Mbps if my laptop is connected directly to the modem or wired through the router. Uploads are 2Mbps either way. I have a WRT54GS v.6 with firmware version v1.52.8 which I updated today, completed by setting factory default through the router webpage after I discovered this discrepancy. The firmware update did not improve the download speed appreciably, if at all.Should the wireless connection be that much slower than the wired connection through the router? If not, what sort of issues could I be having to account for this?
I did just replace my modem when I discovered I was having erratic speedtests and that corrected that problem. That is when I became aware of the wireless issue, so not sure how long that has been the case. I have Charter's 16/2 HSI, living in a sparsely populated area with solid internet service. There is no external nor internal interference on this 2.4Ghz band.
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Jan 11, 2011
Recently my desktop has experienced very slow download speeds (~0.11 Mbps), however the upload speed appears to be in line (~2.0Mbps). These numbers are taken from Comcast's speed test (my ISP). It is obviously a problem with my PC because everything else on the network (PS3, Laptop) have great signals with no problems. I just recently reverted the Desktop back to its factory state, and everything was working fine for a couple of months. The desktop in question uses Vista 32-bit and the Belkin Basic USB Wireless Adapter.
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Jan 24, 2013
On board NIC: Intel 82579V Gigabit Network Controller (asus sabertooth x79 motherboard)I installed the drivers for it from intel's site.f I set link speed to auto (chooses 100mbps full duplex) or 100mbps full or half duplex, any HTTP downloads get slowed to a crawl (30kbps) (steam downloads remain at normal speeds). If I set it to 10mbps full duplex, download speeds jump to normal (500kbps for most HTTP sources)his happens on just this new computer (wired connection), any other computers on the network (wireless) work just fine
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Mar 17, 2011
I live in the tampa bay area, I have bright house (BHN) as my service provider, which provides a Road Runner Lightning (40/5) package. I previously used BHN's top tier (20/2) back in July (and prior) with no problems.
After converting to Lightning in August of this year (2010). Of course, BHN (and every other provider) wants to force a modem/router down your throat, so I had them bridge it (in short, turn it into a dummy modem with no routing). I had an SMC branded modem gateway at the time. I work from home 2 days a week (so I can spend more time with my kids during morning, lunch, right after work) and this requires me to use QoS to ensure my VOIP work calls don't get dropped, if the family is watching youtube videos or watching netflex.
My network was as follows SMC Modem >WAN IP>>WAN Port>>D-link DIR-655>>Switch Ports>PC1, PC2, PC3
Everything seemed fine (from a usability stand point) till about 2 weeks ago when my upload speed seemed to grind to halt. Normally I was able to upload about 200-300K per second, and I noticed this dropped to about 45K per second during a drop box upload. First thing I did was power cycle both my modem and router (in the proper/usual order). After they both come up, I start using speed test to find out what my upload speeds were. I was getting about 39Mbps down, but only .56Mbps up still. I factory reset my router.... test, similar speeds. Power cycle all computers (just in case), and then modem/router. Tested, similar speeds. Updated the firmware to the latest. Same issue
Called BHN customer service, they factor reset it, but it wasn't in bridge mode. If I by passed the 655, in factory mode (non bridge mode) upload speeds returned to better than expected states. If I bridged the cable modem, upload speeds seemed to crash.
Had BHN replace the modem, seemed fixed for a day, then issue came back. Had them come back out and replace it again, this time with a Motorolla Surfboard modem... same issue. Fine during factory reset, however after they bridge the modem, upload speeds were fine. Told BHN I would take it from there.. Connected up the DIR-655, and upload speeds crashed again. (.6Mbps). Called D-Link Support, and the Chinese English speaking rep seemed to not be listening to me and tried to have me adjust my MTU as well as Wireless settings. Long story short... the rep was a level 0 id10t and I hope D-link will consider hiring better employees/contractors. So I was all about to give up and replace it with a DD-WRT capable router (which it takes me a lot to want to swap hardware), when I discovered the wan shaping was on. Which I thought to myself... nah... QoS has never messed up before... why would it be the cause. Turned off wan shapping... and voila. Issue seemed to be insta-resolved.
Unsatisfied with that... I decided to dig a lil deeper. I turned on Wan shaping again, but decided to set the settings manually instead of auto detect.
Here are the settings I used... (Advanced Tab>QoS)
Enable Traffic Shaping - Checked
Automatic Uplink Speed - Unchecked
Manual Uplink Speed - 5000
Connection Type: Cable or Other Broadand Network
Enable QoS Engine - Checked Automatic Classification - unchecked (this checked seemed to affect my upload speed by about 5-10% during testing) Dynamic Fragmentation - unchecked (this checked seemed to be the worse enemy for upload speed)
While I know I'm not any network guru (still have to use a subnet calculator for subnetting), I think I did a pretty good job drilling down the issue (once I got passed my service provider replacing modems).
Anyways, I've had overall good luck with D-Link products, even have a 5 port 10/100 switch (all metal) from 1998 that works great. Hopefully, D-Link will just either put more documentation on the web, or hire better employees.
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Mar 30, 2012
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May 26, 2011
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Nov 3, 2011
I have a server computer running Windows Server 2008 R2 Standard operating system with 4 client computers connected to the network running Windows 7 Professional operating system. All worked great yesterday. This morning, one of the client computers encountered this error:
An error occurred while reconnecting F: to \SERVERData
Microsoft Windows Network: The user name could not be found.This connection has not been restored.No updates or changes have occured between yesterday and today and the three other client computers have no similar problems.Just this one client has the error.
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Apr 9, 2013
I have Verizon DSL. Since I've gotten it turned on in my new apartment it's been randomly DCing, I had a tech come out and tell me it was because I'm too far from the central office(thought I'm only a mile from the office?) and I needed to call and get my mbps reduced from 10, to 5. So, I called and did that and I was still having the same issue. Today another tech came out, told me the same thing, but I needed to be reduced to 3, and left. I called and got it reduced again. They said it should be 3-5 and I was at 5-7. So, now my download speed is actually higher than it was when I was 5-7(it was at 3 mbps usually, now it's 5), but my ping has doubled. Pages are taking longer to load, and when I play any games online there's a noticeable delay. I have been DCing less often, but it's still happening.
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Feb 3, 2013
Speedtest.net always says i'm getting around 3 MB.Znet is always higher. Around 3.5MBTestMy.net gives me 5.4MB. On my Netgear router staus page it says my DownStream Connection Speed is 3776 kbps.Also, when i download a game on Steam, it often downloads at 600kbs or above.Which speed is more accurate?
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Jul 3, 2011
I'm using 50MB/s hub provided by virgin media. The thing is everything works perfectly fine except the download speed on my personal unit worries me a bit. As I perform download speed test online, at my unit, I usually get the speed of 40 up to 49.7 MB/s, upload 0.7 - 1.5MB/s. However in case of downloading the same file from the same source other pc at our home network usually download it at twice or trice the speed my unit does. I'm positive that my card is capable of speeds up to 100MB/s.
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Mar 4, 2013
I got a wireless network in my flat On this network is a laptop Pachard Bell EasyNote TK and a self build desktop. Both with Windows 7 I pay for broadbandspeed 50/5 and up to a week ago it was ok.But suddely the broabandspeed on my desktop was only 20/5.I have used all the ad/virus software.I have run wireless.exe on my desktop and here is the report.
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Jul 20, 2011
I have QWEST DSL, and I am supposed to get 1mb + download speeds from them. When I talk to them on the phone they test my line at over 1mb and say any problems had to be on my end.
I have replaced my router and my network card. When I test my connection speed at this website CNET Bandwidth Meter: Online Speed Test - CNET Reviews
I get 1.2 mb/sec but I have never gotten better than 160 kb/sec download speed from any website I've downloaded from. Is this a software issue? Is my computer somehow throttling what it receives?
I did a Line Quality Test here DSL Reports and it is here: Line quality test packet loss and latency | DSLReports.com, ISP Information
I did three tests, and the bottom part failed 4 times out of 6, so the failures are repeatable. The data all looks comparable for each test on a cursory examination, not knowing what I am looking for.
I have no idea what this test means/indicates.
So my questions are:
1) What further information do I need to supply? (Assume I don't know how to do what you are asking me to do if it is in the least bit technical.)
2) Is my problem with my phone lines? I live in an older area and the lines have not been updated in decades so it may be that QWEST is claiming they can deliver more then they actually can.
At this point I suspect I will need to get cable in order to get decent download speed, QWEST doesn't offer service at the speed I get, so I can't opt for a lower price/slower speed option from them even though they are not delivering what I am promised.
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Apr 24, 2011
I signed up for a 384 Kbps adsl like but when I download something I get a speed of 40 kbps!
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Feb 25, 2012
I have a Mac and a PC in my home wireless network. ATT Uverse provides me with 16 MB/s internet access. I use the ATT wireless modem/router.With the Mac my download speed is almost 16 MB/s so everything seems working well.With my PC (WIN XP) the download speed is limited to less than 6 MB/s. I know that there is a way to allow my PC to speed up but I do not know how.
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Jan 25, 2012
About a week ago i started experiencing very slow download speeds... things like streaming online videos and having to wait which i have not had to do for the last 4 years. I did a speed test on multiple sites and my download speed comes out at about .2mbps and my upload is still where it should be at .6-.8mbps. I have a 12mbps connection so this does not make sense at all. Originally thinking it was malware, I formatted both my hard drives and did a clean install of windows 7 and it did nothing to resolve the issue. Could it be that my wireless card's radio is failing?
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Dec 9, 2011
About 2 months or so ago, my upload speed just pretty much stopped working. Nothing changed with my PC/modem/router, so I don't know what happened. My download speed is FINE, fast like it's always been(over 20 Mbps). I can upload a file maybe 500KB or lower, but it takes several minutes. If I try to upload anything bigger, it doesn't work(errors/gets stuck).
It's not my PC because I have the same problem on my tablet and ipod. It's not the router because I tested it by just hooking up the modem directly to my PC.
At speedtest.net, it just gets stuck on the upload test and never gives me results.
I rent my modem from Comcast. Should I just bring this modem in and get a new one?
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