Netbook / Connected To Wireless Network But Unable To Connect To Internet

Jul 17, 2012

I tried my entire afternoon trying to figure this out but to no avail. Fortunately, I found this place out of my desperation for a solution. My netbook works very well in my home network but when I brought it to my workplace, I was unable to connect to the internet eventhough I could connect to the wireless network. Other computers and laptops were able to connect and use the internet well using the same router. I tried manually configuring my IP and default gateway based on what I read but nothing worked.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz, x86 Family 6 Model 28 Stepping 2
Processor Count: 2
RAM: 1011 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 224 Mb
Hard Drives: C: Total - 109474 MB, Free - 7145 MB;
Motherboard: Acer,
Antivirus: Avira AntiVir PersonalEdition, Updated: No, On-Demand Scanner: Enabled

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Apr 15, 2011

I have a netgear n300 WNR2000 v.2 router (which has the latest fireware as of today) and have connected to it both wirelessly and wired with my netbook. My netbook runs windows xp with sp3 and has all the lastest updates. My 2 pc's on the network are both wired and running windows 7 (both up to date with updates). I had no connectivity issues with any computers on any network ever until I got the pc's with windows 7. The 2 pc's see each other fine and they have zero issues as far as networking goes. Neither pc will interact with the xp netbook, and the netbook will not interact with either pc. I installed the LLTD on the netbook, which did allow the computers to "see" each other on the network maps. However, the computers still do not interact and say they are not on the network, even when trying to use the icon provided from the map to connect. In command prompts, all pc's and the netbook are able to ping each other with ip addresses. Only the windows 7 pcs are able to ping using net names though. When locating via "net view 192.168...", all the computers see each other and even display the appropriate names for the computers. However, using "net view pcname...", again nothing.I have selected netbios over tcp/ip, made sure the workgroup names match on all computers. The "net names" command showed no names saved in the cache.


Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:Documents and SettingsRyan H*****>nbtstat -n
Wireless Network Connection:
Node IpAddress: [192.168.1.4] Scope Id: []

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Jul 1, 2011

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Windows IP Configuration

Host Name . . . . . . . . . . . . : your-17e2f2b317
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No

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Jun 23, 2011

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Jun 22, 2012

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The Windows 7 Starter Netbook that has this problem at home, connects to every single other network I have had the chance to test it on (at work, at internet cafes, at my parents, at my sisters) and it also used to work flawlessly with my home network before I changed internet provider. On all other networks, it works really well.The new (D Link) router seems to work, otherwise my Windows XP laptop would also be having problems... but it doesn't.So both the new (D Link) router and my Windows 7 Starter Netbook work well separately. They just don't work together!I have tried a number of things: restarting the Netbook, restarting the router, re-installing Windows 7 Starter completely, disabling the network adapter and re-enabling it, updating the network driver, unprotecting the network completely, disabling Windows Firewall, disabling antivirus,changing the channels on the router, placing quartz crystals next to both devices and chanting. Below, I am pasting IP Config files showing the details of the settings in both devices (the one that works and the one that doesn't). As far as settings on the router is concerned, I have checked that they are the basic default ones that technical support are recommending.

IP Config of Windows XP Laptop that WORKS WELL:

Windows IP Configuration
Host Name . . . . . . . . . . . . : myhomelaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

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HijackThis logs. Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:31:15 PM, on 4/13/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Unable to get Internet Explorer version!

[code]....

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[code]....

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