Cisco Switching/Routing :: High CPU Usage In 3750X-24T-L Switch
Apr 9, 2013
The process "HL3U bkgrd proce" is causing high CPU usage issues in a switch 3750X-24T-L. The IOS is 15.0.2-SE2.
show platform ip unicast failed route and adjacencies displays a lot of entries, I've seen up to 1200.
After restart HL3U bkgrd proce takes around 10 - 20 % CPU, some hours later 99%.
A coupe of times we got logs like this:
%SYS-3-CPUHOG: Task is running for (2136)msecs, more than (2000)msecs (172/73),process = HL3U bkgrd process.
-Traceback= 0x1BE9C3Cz 0x27E103Cz 0x27E0F64z 0x50DCF8z 0x50DE98z 0x503BD0z 0x4F7718z 0x1FF0A18z 0x1F46DECz 0x1F4816Cz 0x1F48698z 0x1F499C8z 0x1FF15D0z 0x2000430z 0x1FF55B4z 0x1FF5FA4z
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Jun 19, 2012
We recently configured a stack of four 48 port 3750-x switches . We are noticing high CPU usage. "Hulc LED process" seems pretty high. This has coincided with VMware servers getting slow and non-responsive at times, perhaps a coincidence, not sure. Below I provided some outputs about how to diagnose it.
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Feb 26, 2013
I have a 2 Cisco 3750X stacked working as CORE switches but not in production yet showing a high CPU utilization and I would like to see with you whether you think this is normal or a IOS upgrade/downgrade should be performed.
I have very low traffic coming through as this is not yet in production:
122222333331111122222222222222222222222221111122222222222222 933333999999999922222777772222277777333339999922222111111111 100 90 80 70 60 50 40 ***** 30 ***** ***** ***** 20 ********************************************************** 10
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Feb 25, 2013
i am seeing very high utilization on a random basis on the stack. and the logs indicate me that there is a pattern where there is a stack power cable shows inserted (which was never unplugged) followed by sudden spike in the utilization.
001018: *Mar 6 16:21:22.138: %PLATFORM_STACKPOWER-6-CABLE_EVENT: Switch 4 stack power cable 1 inserted
001019: *Mar 6 18:18:37.982: %SYS-1-CPURISINGTHRESHOLD: Threshold: Total CPU
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Sep 7, 2012
My 4500 core always in 60 % cpu utility , and when i run #sh proc cpu sorted i find that
55 29725041543795572214 0 39.43% 41.40% 41.39% 0 Cat4k Mgmt LoPri
Which mean that this process is the top one , and when i run #sh platform health i found that Stub-JobEventSchedul
10.00 15.98 10 64 100 500 20 17 12 29269:55 K2 CpuMan Review
30.00 35.60 30 48 100 500 49 46 32 52390:52
Those two process are the top and they already exceed their maximum rang and when i run #sh platform cpu packet statistics i can find that Packets Received by Packet Queue
Queue Total 5 sec avg 1 min avg 5 min avg 1 hour avg
---------------------- --------------- --------- --------- --------- ----------
Esmp 5053121950 475 462 340 326
L2/L3Control 244395185 17 8 5 11
Host Learning 67315739 0 0 0 0
L3 Fwd Low 346689615 73 23 14 13
L2 Fwd Low 5336180603 1180 1129 831 804
L3 Rx Low 2287913 0 0 0 0
RPF Failure 7510829 1 0 0 0
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Jul 19, 2011
i have cisco 7600 router , here is show run : Gateway7600#sh run Building configuration...
Current configuration : 4787 bytes
!
! Last configuration change at 09:08:04 UTC Sat Apr 20 2013 by xxxx
!
version 15.2
service timestamps debug datetime msec
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May 15, 2012
I'm having issue with one stubborn process that is consuming nearly all the CPU on all of my switches. I tried googling it, but had no luck. The process is "hulc nrgyz PD di"
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Mar 20, 2012
We have two c6509 budled in VSS. I have noticed randomly high usage of CPU, sometimes up to 99% in peaks. I have found that it can be generated by SNMP engine. So I unconfigure all SNMP things. But situation is the same. I would like to know if this state is OK or not. CPU shows are enclosed in file.
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Feb 3, 2013
I have a one question. I am using Cat3750x-48 switch. Suddenly it has occurred following high CPU log message in Cat3750x-48 switch.
%SYS-1-CPURISINGTHRESHOLD: Threshold: Total CPU Utilization(Total/Intr): 62%/0%, Top 3 processes(Pid/Util): 162/40%, 156/10%, 74/1%
What is meaning of PID 162 ?
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Jan 31, 2012
We are facing high CPU Utilization on Cisco 3750X-48P-L without any traffic on it. find the attached log files for 2 separate 3750's stack, we have upgraded the IOS of SW2 from "c3750e-universalk9-mz.122-55.SE3.bin" to "c3750e-universalk9-mz.122-55.SE4.bin" but still we found the same issue with CPU utilization.
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Dec 3, 2012
Seeing very high CPU on one of our 3750X stacks. Usally its around 30% but recently its 70, 80, 90 or maxed at 100% during the main day.IOS version c3750e-universalk9-mz.122-55.SE1.bin.Has a ten gig uplink connected to a nexus 7k and another ten gig connected to another 7k. Running Layer 3 and EIGRP on the 3750X.Is this normal for the CPU?
#sh processes cpu history
5555555554444455555555555555588888666669999888885555577777
8888000001111111111222227777755555666662222222229999977777
100
90 ***** ****
80 ***** ********* *****
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Oct 9, 2012
We have just purchased Cisco 3750X 24 S switches (QTY 2), last week we put them in prodcution in simple Layer 2 mode. No Core, just act as Access switch in order to only check the performace and availibility of switches.
But strange thing I have noticed the highest cpu utilization, cpu sits on 13 to 14% and from historical logs it hit above 60%. I am confused what is happening. Remember to terminate copper connection we have inserted Copper SFP Modules on both switches.
Both switches connected on Layer 2 mode via trunk, in LAN environment we have here 7 3Com 2824 Management switches which are terminated on Copper SFP modules at Cisco 3750X 24 S. All 3Comm Switches uplink are terminated on Cisco 3750 Switch 1, another switch is idle. Whole setup is running on VLAN1 .
Also refer no port in TCP and UDP packets in show ip traffic. any abnormal condition you predict..basically, In near days we plan to make these switches as Core layer and run intervlan routing, HSRP/VRRP and OSPF. But in this cpu usage how we can go ahead until this resolved..
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Jul 12, 2012
I'm seeing very high CPU usage on my new 3560CG-8-PC switch. It's at 61%. How to chase down what's causing it?
I'm seeing a lot of rpf-fail drops. What causes them? How to prevent?
Supervisor TxQueue Drop Statistics
Queue 0: 0
Queue 1: 0
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Jan 8, 2011
I am getting high cpu on 6500 swich running with SUP2 . Below is process cpu output .
****************** show proc cpu ******************
CPU utilization for five seconds: 97.03% one minute: 97.08% five minutes: 97.02%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process--- ----------- ---------- -------- ------- ------- ------- --- ---------------1 335581512 0 0 2.97% 2.92% 2.98% -2 Kernel and Idle2 6 128 1000 0.00% 0.00% 0.00% -2 Flash MIB Updat3 10468247 8763359 192000 0.98% 0.00% 0.00% -2 SynConfig 4 1694917 1210299 3000 0.57% 0.00% 0.00% -2 Statuspoll 5 341501 2798181 2000 0.19% 0.00% 0.00% -2
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Jun 11, 2013
We had a stack of 4 qty 3750g running IP base on ver 12.2.32, then installed a 3750x to the stack and upgraded the whole stack to 15.0.2 SE3. In doing so, we noticed that the memory utilization jumped from 60-70% to 83-84%.
We had the same issue occur when upgrading to 15.0.2 SE3 on another stack that was 6 qty 3750g running ip-services, but this one jumped to 90%. On the 6 qty stack, we downgraded to 12.2.55 and the memory util went back down to 60-70%.
On the mixed stack, we replaced the 3750x with another 3750g and downgraded the whole stack to 12.2.55, however, the memory utilization did not drop down. As far as I can tell, no config changes have changed from the original IOS.
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Mar 13, 2011
I am in the process of installing a 3750x (IOS 12.2 (53r) SE2 IP Base) Cisco Catalyst switch in a new network of just 2 PC's (2 hosts, OS windows7 64Bits). I have enabled SVI interfaces with the both hosts installed in 2 different network segments. We then start connectivity test. The response time for the PING command between both hosts remain below 1 millisecond, whereas the response time between the hosts and their correspondent SVI interface is variable, and at all time is higher than 1 millisecond, sometimes it reaches 17 milliseconds. (Note that the switch CPU usage is only 8% at the time of testing) We have performed this same connectivity test changing the 3750x switches and in two different locations obtaining the same results.
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Jun 25, 2012
I have a couple of Switches Blade 3120, working as active-standby model (HSRP) on a new site deployment. There are other 20 sites more or less, working on the same model, without issues. But in this one, we are seeing a high cpu usage. The traffic going through the platform is 600Mbps (on peaks), and in this case we have 40% of CPU usage. Traffic should be close to 3 Gbps. When we tried to send the whole traffic through the platform, active switch began to drop packets on the majority of interfaces.
When we analyze the CPU usage, there is a special process called "HL3U bkgrd proce" always have the most CPU use, but we do not know what concerns. We do not know if it is caused because there are PBRs configured. It should not matter. How I mentioned, there are other sites working fine and have had always the same PBR number.
What is causing the high usage?. Is there a special debug we could to perform to diagnose the issue?. Also, we have seen a high interrupt CPU usage (9% in this case).
bog-sib-INT-rtr-1#show processes cpu sorted 5sec
CPU utilization for five seconds: 30%/9%; one minute: 25%; five minutes: 23%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
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Feb 27, 2013
It seems I have seen this before (and even done it once a few years ago).. but it has been a while. I have a stack with a Cisco 3750 stack that I have to replace a member.The replacement switch is a 3750X.
I think I have to upgrade the IOS of the older switch to be the same as the 3750X.
Current switch: WS-C3750G-48TS 12.2(46)SE
TO BE ADDED WS-c3570X-48 15.0 (1)SE2
It seems to me there was a way to upgrade the older switch IOS from the newer switch or downgrade the newer switch with the older IOS.I dont have the Cisco account to download updated IOSs.
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May 22, 2013
my company pay a switch 3750 X. WS-C3750X-24T-E. It uses IP services basically but I failed to configure InterVLAN routing. why interVLAN routing doesn't work on my switch?
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Dec 15, 2012
while i am configuring a port on switch .The switch reloads.After reload the show version says
System returned to ROM by bus error at PC 0x458F6C, address 0x0
show version from the effected switch is
Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(58)SE2, RELEASE SOFTWARE (fc1)
Technical Support: [URL]
[cODE].....
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Oct 3, 2012
can I make the stacking of these two switches WS-C3750E-48PD-SF and WS-C3750X-48PF-L. Both have universal IOS.
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Apr 14, 2012
if we can stack the 3750G switch with a 3750X switch ?
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Jan 28, 2013
when enabling multicasting on layer 3 interfaces the CPU becomes fully utilized , is there any specific configuration should be enabled to reduce this .
Config :
Inetface vlan 100
ip pim sparse-dense
ip igmp version 3
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Mar 8, 2012
I have a 3750X 24 port switch (with NM-1G network module) running IOS 15.0(1). Is there any benefit or reason to plug in the included Stack Wise cable and loop it back to itself in a single switch installation?
I don't see any recommendation in the documentation. The data sheet indicates a single switch is a non-blocking device so I'd think there's no bandwidth advantage like there is when connecting an actual multi-switch stack and needing to close the loop for the full 32 Gbps stack bandwidth.
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Jun 13, 2012
About an hour ago I had the master switch on one of my 3750x (WS-C3750X-48PF-S) stacks crash. The only two items we've found that could have caused this issue are the roughly 1.3 million big buffer misses and several of the following in the syslog
SLT:WARN:No exporter configured for smartlog! I do not have smartlogging turned on, nor is there a netflow exporter configured
sh logging smartlogsmartlog is disabledsmartlog exporter:smartlog pkt length: 64 Total pkts processed: 0Total DHCP Snooping pkts processed: 0Total DAI pkts processed: 0Total IPSG pkts processed: 0Total ACL pkts processed: 0
I did not see any traffic spikes prior to the crash.
This stack has been stable since it's last IOS upgrade from 12.2(58)SE1 to 12.2(58)SE2 back in October 2011 so this has me a little worried.
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Apr 25, 2013
I am on a call right now troubleshooting some latency issue. The CPU usage on the sup card is low. Don't see any drops or input errors. I am aware that the switch and its modules have capability limits. Is there command I can run which will tell me if any module is overloaded or if the fabric/backplane is over utilized?My chassis is WS-C6513 and sup card is WS-SUP720-3B.
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Oct 31, 2011
I've 3750X switch that isn't loading email. then I went to rommon mode and accidently for "format flash". after that I loaded 15.0 SE2 s/w on it using tftp server but it doesn't boot up with that image. flash had only .bin file after I loaded it from tftp server.
since it wasn't booting up, I did format flash again and thought to load image again from tftp server but now, it doesn't load image from tftp server.
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Apr 13, 2013
I have a 3750X four-switch stack acting as the core of a fairly simple LAN. All I need to achieve (and this seems inordinately hard, but it is entirely likely that I'm just being dense) is to get access to the internet through my core switch, through the firewall and out through my VSAT. I've spoken at some length with the firewall providers (Cyberoam) and they tell me all I need to do when I migrate onto my new system (Cyberoam is currently in place at the entrance to our existing LAN) is change the local IP address of the Firewall, plug in the new switch to the LAN port, and away I go. Tried that, didn't work, so obviously I'm missing something.
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Nov 8, 2011
I am looking for a way to bind between a switch interface (cat 3750X) and a DHCP server reply.The switch can operate as the DHCP server .a PC connected to interface Gi 1/0/1 will lways get IP address 10.0.0.1 because it is connected to interface Gi 1/0/1, a PC connected to interface Gi 1/0/5 will lways get IP address 10.0.0.5 because it is connected to interface Gi 1/0/5 and so on... (no matter the source MAC address who sends the DHCP request).
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Jan 31, 2012
I work at a hospital and we have 3750X-48P switches in stacks in various locations throughout the hospital. We have noticed that when an EKG machine is plugged into one of the ports on some of these switches and the EKG machines are set manually to 100/Full, the ports are no longer usable until the switch is restarted. The switch is configured for auto. If the EKG machine is set to auto, it will work and not cause problems. The link on the interface will show up/up and there will be output packets increasing. However, there will be no inputs on the link and the port is unusable. Unfortunately, even when the device is removed, the port becomes unusable for any device. Is there any way to fix this problem without rebooting the switch?
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Jun 2, 2011
In change network topology, we are going to assign PC's Gateway as Switch (3750X) IP Address rather than server IP Address. Currently we have configured all Sytems's Gateway is Internet Server IP Address which we are going to replace with Switch IP as Gateway.Issue is while connecting specific application like team viewer in which application tried to send keepalive message to the live server and in case of switch/router IP as gateway. Connection doesn't established. However it is working fine when Internet Server IP treated as gateway.
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Sep 9, 2012
We have a 3750X VTP Server and the rest of the switches are clients.
Due to cabling issues, we have a switch (Switch F) that we can't connect directly to the 3750X so we have it connected through another switch. Everything is set to VTP client with the correct domain and password but this not-directly-connected switch isn't receiving any VTP VLANs.
Anything I need to do on Switch D so that Switch F can receive the VTP updates?
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May 15, 2012
I would like to know if it possible to create a policy map in order to redirect the traffic ( 80 , http, 8080) to a proxy.
My current equipment its a 3750X using a IP Service License ,I was reviewing some options but i want to be sure before implement in production.
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