Cisco Wireless :: 5508 APs Joining Wrong Controller

Nov 5, 2012

We have 3 5508 WLCs  (A, B, & C) and several LAPs (1140, 3500, 3600). The APs learn the controllers IP addresses through DHCP Option 43.  When we setup a new site we put the IP address of the controller we want the AP to join first.  Lately, I've noticed that regardless of which WLC IP I put first when I setup Option 43 the LAPs are always joining a particular controller.

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Cisco Wireless :: 5508 - APs Not Joining Controller

Jul 28, 2011

I upgraded a controller yesterday 5508 it went from a low code version 6.x to 6.0.196.0 then to 7.0.116.0. However although all the access points joined code 6.0.196.0 they refused to join 7.0.116.0. The aps are all 1242s.
 
The country codes etc were all fine so I do not understand what was going on.

*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Discovery Request from 10.0.0.183:55065
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 25, joined Aps =0*spamApTask0: Jun 26 16:07:44.735: 00:3a:99:db:f3:20 Discovery Response sent to 10.0.0.183:55065
[code] ......

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Cisco Wireless :: AP1042N Not Joining 5508 Controller

Jul 6, 2012

I am trying to configure new 5508wireless controller, AP 1042N model access points are able to receive DHCP IP address from Controller, but not able to join them.

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Cisco Wireless :: 1310 LAP Is Not Joining To 5508 Wlan Controller V7.4?

Mar 15, 2013

I have Cisco 5508 WLAN controller v7.4 and i have lap 1310 and it is not joining to this lan controller.  What to do?  How to join this lap to this lan controller? or how to convert it to autonomous because i dont find mode button on this access point?

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Cisco :: AIR 1522 Error In Joining Wireless LAN Controller 5508

Aug 27, 2011

I am facing problem with an outdoor access point AIR-1522-K-E series which is unable to join a wirless lan controller 5508. The wireless AP is able to get IP address from dhcp server and discover the Wireless controller IP address. After this i see following status messeges on the console of AP.

*Aug 27 11:04:19.767: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Aug 27 11:04:21.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.2.64.50 peer_port: 5246
*Aug 27 11:04:21.000: %CAPWAP-5-CHANGED: CAPWAP changed state to 
*Aug 27 11:04:21.707: %CAPWAP-5-DTLSREQSUCC: DTLS connection created successfully peer_ip: 10.2.64.50 peer_port: 5246
[Code]...

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Cisco Wireless :: AIR-LAP1310G-E-K9 Access Point Not Joining To 5508 Wlan Controller?

Mar 13, 2013

I have Cisco AIR-LAP1310G-E-K9 access point and 5508 wlan controller with version 7.0.220 and it is joining to the WLAN controller.  I have enabled dhcp in the lan controller and i dont have external dns server. How to fix this issue?  Can this LAN controller version will support this access point?  My Lan Controller Management IP Address is 10.10.10.5 find the below configuration of 1300 access point.
 
AP001d.4513.dd68#reloadProceed with reload? [confirm]
%SYS-5-RELOAD: Reload requested by console. Reload Reason: Reload Command.%LWAPP-5-CHANGED: LWAPP changed state to DOWNXmodem file system is available.flashfs[0]: 4 files, 2 directoriesflashfs[0]: 0 orphaned files, 0 orphaned directoriesflashfs[0]: Total bytes: 7741440flashfs[0]: Bytes used: 2052608flashfs[0]: Bytes available: 5688832flashfs[0]: flashfs fsck took 14 seconds.Base ethernet MAC Address: 00:1d:45:13:dd:68Initializing ethernet port 0...Reset ethernet port 0...Reset done!ethernet link up, 100 mbps,

[code].....

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Cisco Wireless :: 1131AG Not Joining To Controller (7.4.100)

Apr 2, 2013

My customer has an 1131AG AP, andhas Problems with joining to the controller. I did a debug and have the following output. The WLC (5508) shows the AP with  Primary SW version as 3.0.51.0. this Release does not showup in any compat matrix! It seems to start downloading the software. after a while it stops with the bolded output, twice the same Bytecount!?
 
*spamApTask0: Apr 03 09:55:59.998: 68:ef:bd:94:e7:9c 5179392 Bytes Transferred to AP 68:ef:bd:94:e7:9c
*spamApTask0: Apr 03 09:56:00.097: 68:ef:bd:94:e7:9c Received LWAPP

[Code].....

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Cisco Wireless :: 1242 Is Not Joining Controller

May 9, 2012

i have 1240 series access points which is not joining controller 5500 series. [code]

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Cisco Wireless :: 1130AG Not Joining Controller

Aug 7, 2011

I am trying to join my 1130AG-E-K9 AP to my 2016 WLC, but it is stuck in a boot loop and will not connect to the controller. [code] I found some details here: url... but I'm not sure what it means that I have a 'SSC AP'. I am not local to this AP, though I do have a console connection to it-what do I need to do to get it working again? It just continually goes through this error and reboots every 30 seconds or so, so it's useless at the moment.

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Cisco Wireless :: 1142LAP Not Joining Controller After Conversion

Dec 11, 2012

I have some remote 1142s that I converted to LAP last night.  They are not joing a WLC, but I they are online and I can ping them.  Telnet or SSH is disabled by default (WHY???). What can I do to figure out why these access points are not joining the controller?

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Cisco Wireless :: 1600 Series AP To Reset Before Joining To Controller

Mar 3, 2013

I have new 1600 series Access Points. I am trying to join those APs on controller but unable to join.
 
After doing config reset using mode button, I was able to join only. Please find the logs or error messages below:
 
*Mar  4 18:53:13.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.2.241.50:5246
*Mar  4 18:53:14.063: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Mar  4 18:53:14.079: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar  4 18:53:14.123: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
[Code] ....

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Cisco Wireless :: Joining AP To WLC 5508 Getting Error In Logs?

Dec 6, 2012

I am tryign to join my first AP to the 5508 and am gettign this error int he logs.
 
*Dec 07 10:42:31.067: %DTL-3-NPUARP_ADD_FAILED: dtl_arp.c:2280 Unable to add an ARP entry for 0:0.0.0 to the network processor. entry does not exist
 
The management Interface is on the the same vlan as the AP , both untagged ports. the AP gets an ip address from my dhcp server.

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Cisco Wireless :: APs Not Joining 5508 On Dynamic Ports Created Manually

Mar 7, 2012

i have a problem with our new 5508 wireless controller (7.0.116.0).
 
Port 1 is the system default "management" (Port 2 is backup). Dynamic AP Management is disabled. Port 3 is a new dynamic interface "ap-manager 2" with Dynamic AP Management enabled and has a ip in a seperated VLAN which is not routed.
 
When i am connecting the AP (1260 series) to the "ap-manager 2" interface, then it will not join and i get an error message on the WLC:
 
*spamApTask1: Mar 05 14:52:12.783: %CAPWAP- -DISC_INTF_ERR1:capwap_ac_sm.c:1453 Ignoring discovery request received on non-managementinterface (3) from AP
 
When i am connecting the AP to the "management2 interface, then it is working fine. But i don't want the APs in the Management LAN. I want them in the separated no routed LAN explicit for the APs.

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Cisco :: 3602i / 2500 Controller Joining

May 13, 2012

I have a couple 3600s that don't want to join.  One i and one e that are both doing the something.  It is able to find the controller via layer 3 discovery but it is acting like it is a mesh AP when it tries to join the controller.   
 
From the 2500 controller (running 7.2)
*spamApTask2: May 13 12:03:05.272: f0:f7:55:ae:xx:xx Mesh AP username f0f755aexx xx. 
*spamApTask2: May 13 12:03:10.739: f0:f7:55:ae:xx:xx spamProcessJoinRequest : RA
P, Check MAC filter

From the 3602i
flash:/mesh_start_cfg.txt: No such file or directory. The filesystem containing the variables may not be initialized yet. 
 
I should note that 3500 APs are able to join this controller.  The field guy is going to try to add the MAC address to the filter list when he gets back out on site to see if it allows it to join.

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Cisco Wireless :: 4404 Guest Anchor Controller With 5508 Foreign Controller?

Aug 12, 2012

I know that the 3600 series APs are not supported on the 4404 WLC.  However, would the following scenario be supported? I would like to use the 4404 (software rel. 7.0) as a guest anchor with a 5508 (software release 7.2) as the foreign controller supporting series 3600 APs.  I ask because the APs do not need to join the guest anchor.

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Cisco Wireless :: 5508 Foreign Controller And 4400 Anchor Controller?

Jun 2, 2013

We have a customer that have 2 5508 as primary and backup controller and a 4400 as an anchor controller.  We plan to upgrade the 5508 to 7.3.112.0 and the 4400 is already 7.0.116.0.  Will there be any issue if the anchor controller is not the same code as the foreign controller?  Do I also have to upgrade the acnhor controller to 7.0.240.0?

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Cisco Wireless :: WLC 5508 Request Received On Wrong Vlan

May 31, 2012

We have two WLC's 5508. Following are its interfaces & details:mgmt 10.49.5.251 on wlc1 & .252 on wlc2 access p 10.49.6.251 on wlc1 & .252 on wlc2 there is no AP manager interface seen on both wlc's nor configured. both wlc1 & wlc2 are connected each to two switch ports, configured as normal trunk link each.LAG is enabled on both WLC's.

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Cisco :: WLC 5508 And IPv6 Not Joining With Each Other

Apr 3, 2013

recently migrated APs from a 4400 to 5508 which had the 7.4 code and encountered an issue that I haven't see before, in short the APs would never join the 5508 even when the selction rules said it should.The AP would get a discovery response from both controllers and even though the 4400 had 98 APs attached and the 5508 just 1 and a factory reset was made on the AP, it would always join the 4400.
 
A packet capture showed that the first CAPWAP address from the 5508 was always an IPv6 whilst the 4400 always sent IPv4 CAPWAP control adressess, disabling the global IPv6 option on the 5508 ensured that the the first CAPWAP control address was now an IPv4 and the AP then happily joined the controller, IPv6 addresses were still showing up in the discovery responses but since it was no longer the first one in the packet the AP didn't mind.

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Cisco :: 2504 - Access Point Not Joining Correct Controller

Apr 4, 2013

I am trying to setup a 2504 Wireless Controller with a few  AIR-AP1262N-E-K9 Access Points. But i'm having trouble getting the access points to connect to the controller.The controller and AP's are setup at a local network at one of my customers. They are part of a quite large organization and are therefore connected to some of their other divisions in different contries via MPLS. The DHCP and DNS servers are therefore on a different subnet.I have confirmed that the Access Points do get a correct IP from the DHCP server and that i am able to ping from the controller to the AP. When looking at the controller it does not receive any join requests from the AP's. I have setup a console connection to the controller and 1 AP, so i can view debug information.Most guides mention that you can run different LWAPP commands from the CLI on the AP like show lwapp for example. But i am not able to run any of these LWAPP commands on my AP.

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Cisco Wireless :: 5508 - Client Authentication Fails For Wrong EAP-type

Jan 16, 2012

I have setup the WLC to authenticate to a MS Server2008 NPS for a WPA2/AES SSID. The connection is successful, but client authentication fails for wrong EAP-type. I believe this indicates a Windows7 client issue. What is the required client setup to satisfy the MS NPS?

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Cisco Wireless :: WLC 5508 - Lightweight AP Client Getting Wrong IP Address From DHCP Server

Mar 29, 2012

I have 2 units Cisco WLC 5508 running software version 7.0.220 with 70 over units Cisco AP 1262N and 1242AG. Some of wireless clients having problem to get the correct IP address from the DHCP server. There are 2 units of Microsoft DHCP. Both DHCP server ip have been configured on the Interface at the WLC. The core switch also being configured with ip helper. I've attached the debug output of one of the wireless client during the problem.

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Cisco :: WLC 5508 AP Group - Clients Using Wrong VLAN

Feb 14, 2011

I have a network setup as live-ssid.  It is using the Interface for VLAN 14.  All APs under the default-group AP Group obviously allows clients to DHCP an address from VLAN 14.  This is working fine.
 
I created a new AP Group called 3rd Floor.  This has the live-ssid setup, but instead of using the Interface for VLAN 14 it is setup for the Interface for VLAN 50.  I have all the APs on this floor moved to the 3rd Floor AP Group.
 
The problem is that 95% of the clients on 3rd Floor are still picking up DHCP addresses from VLAN 14.  I checked and all the clients are connected to the APs on the 3rd Floor.  Only 4 Clients are getting an address from VLAN 50.
 
I'm not sure if something is configured wrong or not since some devices pick up the new VLAN and the rest don't.  I've manually reboot the APs on the 3rd floor to see if that would fix it.

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Cisco Wireless :: 5508 / AP On Different Vlan Than Controller?

Sep 30, 2011

I have a 5508 controller at our headquarters and am installing some 3502 AP's at a remote branch.  Unfortunatly, the remote branch has a different Vlan setup for some reason and the vlan that is used for the WLC (90) is designated for telephony at this branch.  Can I put the AP's on a different VLAN (10) without having any issues?  I will still use DHCP option 43 to point them back to the controller. Below are the configs for the WLC interfaces and what I am proposing for the AP interfaces:
 
WLC Config
 
interface GigabitEthernet1/1/38
description WLC01
switchport
switchport trunk encapsulation dot1q
switchport trunk native vlan 90
switchport trunk allowed vlan 1,10,50,90,91,390,410-413,610-613,800,810,811
switchport mode trunk

[code]......

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Cisco Wireless :: Setting UP 5508 LAN Controller

Nov 13, 2012

Cisco 5508 Series Wireless Controller for up to 100 APs 802.11a/g/n Ctrlr-based AP w/CleanAir; Ext Ant; E Reg Domain..For Mobility i want to settup the device such that the SSID would be the same with thesame security key and in different subnet.

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Cisco Wireless :: WLC 5508 / Rejoin To Different Controller

Feb 10, 2013

I use WLC 5508 (ver 7.0.116.0) with aironet 1140. I need to connect my APs to different controller .After log in via ssh to AP i am trying to do:
 
capwap ap controller ip add x.x.x.x
reset
 
But after reload, AP is still joined to the old WLC. So another idea was to log to that WLC and put:
 
config ap primary-base WLC2 AP_NAME x.x.x.x
 
and after that:
 
config ap reset AP_NAME
 
But still nothing, it's joined to another controller although "show ap client config" shows that primary-base switch is x.x.x.x ?How can i force it to join to other controller?

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Cisco Wireless :: Upgrade 5508 Controller From 7.0.98.0 To 7.0.220.0

Jan 29, 2012

We are looking to upgrade our 5508 wireless controller from 7.0.98.0 to 7.0.220.0. Reason being, we have experienced a lot of access points disassociating from the controller as well as client authentication issues. Upgraded from 7.0.98.0 to 7.0.220.0 and any issues during the upgrade or after the upgrade?

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Cisco Wireless :: 5508 Anchor Controller In DMZ

Nov 26, 2012

We have a WLC (5508) in our main office in Brisbane that is hosting two WLANs. One provides wireless access to our internal network and the second provides wireless guest access. The guest WLAN is anchored to a controller sitting in the DMZ at our Data Centre.
 
In the DMZ the anchor controller has a management interface and an interface in the DMZ for the wireless guest access. I am using the DHCP server on the anchor DMZ to provide IPs etc to wireless guest clients. The default gateway is 10.8.144.1 which is a VIP or a pair of firewalls.
 
Initially everything works fine. Guests connect to the guest network, have to authenticate via a web portal (Cisco ISE server) and then can go on an use the internet. Works perfectly until the firewalls fail over and the secondary firewall takes over the VIP address. All access to the internet is lost at that point. If I try to disconnect and then reconnect a wireless client it connects, as in it will get an IP address, but DNS resolution stops and I do not get redirected to the web auth portal. If the firewalls are failed back to the primary then everything works again, no issues. However, if I reboot the WLC while the secondary firewall has the VIP IP everything will work fine as it did on the primary. If the firewalls now fail over to the primary again everything goes to ****. Until either the firewalls are failed back or the anchor WLC is rebooted.
 
Initially I thought this was an issue on the firewall, but this doesn't appear to be the case. When the firewall fails over it sends out a gratuitous ARP advising of the change in MAC address for the 10.8.144.1 IP address. The WLC seems to update its ARP table because if I run the command "show arp switch" it has the 10.8.144.1 IP address with the MAC address of the active firewall. From the client perspective I have run a wireshark and captured packets on the wireless interface when trying to connect. The laptop is continuously send ARP requests for 10.8.144.1 but gets not reply. Without this the client cannot send an ethernet frame to the gateway and hence get to the DNS server and WEB portal. Internet access breaks. Doing a TCP dump on the active firewall shows it receiving and then sending a reply to the ARP request. It just never gets to the wireless client. Debugging ARP packets on the anchor WLC seems to indicate that the controller is receiving the ARP replies from the firewall. So I'm at a loss as to why things should break when the firewalls fail over.
 
I have a 3750 switch in the DMZ with SVI of 10.8.144.4. I thought I could get a work around where I would make this the default gateway. The theory being that this interface MAC address would never change. However I was wrong. Even with this IP set as the gateway address for the wireless clients I see the exact same bahaviour when the firewalls fail over. I can't explain it other than to say that the gratuitous ARP sent by the firewalls seems to kill the ability of ARP replies to be sent back to the wireless client.

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Cisco Wireless :: 5508 - VPN / GRE Don't Show Up In Controller

Mar 6, 2012

Just replaced a 2106(ver 5.1) with a 5508 (ver.7.2)...Everything was OK.. AP's got on 5508 and we shut the 2106. (AP's are on L2 with controller)During some investigation of why new LAP's from a location via VPN/GRE don't show up in controller, i type the following command on 5508: test ap pmtu enable all....All AP's on 5508 is now in Not Joined state..Have powered up the old 2106 and put AP's on that .. This is OK  ....Have rebooted/downgraded/upgraded the 5508 controller but with same result.....No AP's can join this controller (exept from a oeap600)

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Cisco :: Getting 5508 Wireless Controller Configuration

Sep 15, 2011

So we have a Cisco 5508 controller that is managing 15 AP's in one of our buildings.I am running 2 wlans, one is internal access via (wpa) radius, peap and domain login...that works well now
 
The other is a guest lan, that is only allowed to surf the web.
 
The question from our security group, is there a way to restrict wireless access to ONLY a corporate approved list of devices.
 
As it stands right now, we only support Blackberry's as our mobility device. All local data is encrypted. The issue here is our testing shows that with an Iphone (not approved) it is very easy to connect to the WPA network if a user knows how to enter in their domain credentials. From there they can browse our internal web servers and download corporate data to a non approved, non encrypted device such as the iphone.

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Cisco Wireless :: AP's Intermittently Joins WLC Controller 5508

Nov 27, 2012

Ap's at remote location intermittently joins unjoins the WLC controller 5508. AP's getting IP's from DHCP server located at locan end. [code]

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Cisco Wireless :: 5508 - LAP And Mesh AP With Controller Concepts

Jan 29, 2013

I have one controller 5508 that will hold 50 LAP 1262 and another Controller that will hold another 50 outdoor mesh access point 1552. Both controllers (not redundant) are at the HQ while the access points are distributed between HQ and 3 branches.
 
The requirements is to have the SAME 4 SSIDs on MESH and LAP each have a security type (, wep,wpa,dot1x...) on HQ and Branches. Now, in the HQ I don't think I will face a problem since the WLCs is on the same LAN, so 5 interface v lans will be configured one for the WLCs and access point and another 4 interface v lans for the 4 SSIDs.
 
Now, for the remote sites I need to create another vlan on the switch with DHCP and option 43 ..... for the access point to register with the controller.
 
But here, do I have to create another 4 interface v lans (4 different sub nets) that should be bidden to the SSID as in the HQ?

Or the Access point will encapsulate all the traffic including the client traffic? Note that I have outdoor mesh access point and Lightweight access point and the BW link between the HQ and branch is 100M.
 
Also Can I have roaming between the same SSID that broadcasted on MESH and LAP knowing that each have different controller.

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Cisco Wireless :: Redundacy - Controller 5508 Get Same Ip Addresses

May 8, 2013

[URL] I have one Controller 5508 is my Central Office and I have some Ap's working in local mode in my Central Office, additional I have more Ap's in a remote Office they're are working as H-REAP and I can handles across my WLC. Now my enterprise decided bouth another WLC and wants to deploy a active-passive scenario. This new Controller should manages all the AP's when the central WLC fails...

My questions are... I need to have the same ip addressing on both sites? or they can be different. I nedd to configure some on my Ap's that are working as local mode, for allow the secondary WLC manage them when mi central WLC fails

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Cisco Wireless :: 5508 Controller And Direct Connection

Feb 24, 2013

I received a 5508 WLC, that I wanted to configure as a guest anchor for our DMZ.  I stepped through the console configuration.  Now that the setup is complete, can I attach my laptop directly to the copper SFP, and access the WLC web portal?  I gave my laptop an IP address, in the same subnet, but still can't connect to the portal, or ping the WLC IP address. 

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