Cisco :: 2504 - Access Point Not Joining Correct Controller
Apr 4, 2013
I am trying to setup a 2504 Wireless Controller with a few AIR-AP1262N-E-K9 Access Points. But i'm having trouble getting the access points to connect to the controller.The controller and AP's are setup at a local network at one of my customers. They are part of a quite large organization and are therefore connected to some of their other divisions in different contries via MPLS. The DHCP and DNS servers are therefore on a different subnet.I have confirmed that the Access Points do get a correct IP from the DHCP server and that i am able to ping from the controller to the AP. When looking at the controller it does not receive any join requests from the AP's. I have setup a console connection to the controller and 1 AP, so i can view debug information.Most guides mention that you can run different LWAPP commands from the CLI on the AP like show lwapp for example. But i am not able to run any of these LWAPP commands on my AP.
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Mar 13, 2013
I have Cisco AIR-LAP1310G-E-K9 access point and 5508 wlan controller with version 7.0.220 and it is joining to the WLAN controller. I have enabled dhcp in the lan controller and i dont have external dns server. How to fix this issue? Can this LAN controller version will support this access point? My Lan Controller Management IP Address is 10.10.10.5 find the below configuration of 1300 access point.
AP001d.4513.dd68#reloadProceed with reload? [confirm]
%SYS-5-RELOAD: Reload requested by console. Reload Reason: Reload Command.%LWAPP-5-CHANGED: LWAPP changed state to DOWNXmodem file system is available.flashfs[0]: 4 files, 2 directoriesflashfs[0]: 0 orphaned files, 0 orphaned directoriesflashfs[0]: Total bytes: 7741440flashfs[0]: Bytes used: 2052608flashfs[0]: Bytes available: 5688832flashfs[0]: flashfs fsck took 14 seconds.Base ethernet MAC Address: 00:1d:45:13:dd:68Initializing ethernet port 0...Reset ethernet port 0...Reset done!ethernet link up, 100 mbps,
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Jul 27, 2012
Question about cisco 2504 wireless controller, is it support cisco 1552E outdoor access point? If NO provide me the correct series/model.
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Jun 13, 2013
We are planning to setup a new WLAN using Cisco 2504 WLAN Controller and 1142N Access Point. Is it possible to create individual user accounts for the users those who all are connecting to this WLAN Network by using the 2504 WLAN Controller ?
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Sep 18, 2012
We have a 2504 Wireless Controller and it works great!We currently have 6 Access Points (Aironet 1252) connected.We just added the sixth one a few weeks ago and with a properly configured and fully functioning Wireless Controller, it was super easy.Now, I have been assigned to add another Access Point, but at a remote site.The plan is to have up to three or more APs at this remote location and we want them to talk back to the Wireless Controller.We have plenty of licences on our current Wireless Controller.Do do not want to spend the funds for another Wireless Controller and more licenses.
1. How does one manually add a Aironet 1252 to the 2504 Wireless Controller
2. If the AP is on a different subnet than the Wireless Controller, how does one get it registered?
3. The best for last: Can a Aironet 1252 talk to a 2504 Wireless Controller over a WAN link?
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Sep 4, 2012
I have configued Cisco LAP 1242AG with statis IP.I have connected LAP to WLC.I am able to ping WLC management interface IP Address from LAP's console.LAP is failed to Join WLC with error "Could not resolve CISCO-SAPWAP-CONTROLLER"
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May 12, 2013
A customer of mine has a centralized 2504 WLC with 7.2 code running. They have 1142N APs deployed locally as well as in remote sites (3) in FlexConnect mode. For no apparent reason last Thursday all the remote APs disassociated with the controller and could not rejoin. All the local APs remained up and unaffected.No changes to the WLAN, LAN, Firewall or MPLS WAN occured to cause this.The customer opened a TAC case and their determination was that ports 5246-5247 were not getting thru. When the customer engaged me this morning I had him run a packet capture on the Sonicwall firewall to prove out if the CAPWAP signals were leaving and returning across the WAN. Sure enough we can see this bi-directional traffic (pic attached). Also, I had the MPLS provider run a trace at the far end and they see the same traffic leave the remote site. And then an odd thing happened; one of the APs at one of the remote sites all of a sudden Joined the controller. So I tried rebooting the AP that is located in the same office, and it fails to Join. When I look on the controller under AP Join statistics, the last activity shows the controller receiving a Discovery Request and response is sent, but no further Config Request and response or Join Request and response.
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Jun 4, 2012
I have setup guest access on the controller and this is not working at the moment. DHCP server setup on the controller for the Guest users. You are able to connect (get ip address from controller) and the browser gets redirected to 1.1.1.1 but then page can not be displayed instead of the login page.
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Mar 16, 2013
I have installed/setup a cisco 2504 wireless controller and 3 aironet 1142 access points using the basic config on a windows sbs 2008 domain, the problem is that the clients that are connected to the 2504 aint getting the there ip addr from the AD but from the wireless controller, and there cant reach the clients on wifi from the clients that are connected to lan, is there anyway that i cant change this so that a client on lan can see the client on wlan and vice versa.
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Jul 12, 2012
I have initially configured 2504 controller with necessary parameters. & we have LAP1131AG access Points. we have connected 2 Nos. of access points in network. we are getting Both AP connected with controller,Whenver i am trying to connect with this wireless network though SSID( currently, open authentication), laptop's not connecting with it. it shown error that " Windows was unable to connect to SSIDname "
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Aug 28, 2012
i have stand alone cisco 1130g ap ,and wlc 2504. wlc 2504 support this ap or not ?
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Jan 23, 2013
We have cisco 2504 controller and 1200 series access point.These are in India and country code is IN.When access point joins the controller , then in wireless>advanced , i see the two country code is already configured these are Sri Lnaka(LK) and Singpore (SG).I have disabled the radios and changed the country code to IN but after doing that Access point is not joining the controller and giving the duplicate error.
Then i have again set the country code to IN,LK and SG.I am able to see the LK and SG but In is not showing in drop down list.
Operationally everything is working fine.
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Apr 2, 2013
My customer has an 1131AG AP, andhas Problems with joining to the controller. I did a debug and have the following output. The WLC (5508) shows the AP with Primary SW version as 3.0.51.0. this Release does not showup in any compat matrix! It seems to start downloading the software. after a while it stops with the bolded output, twice the same Bytecount!?
*spamApTask0: Apr 03 09:55:59.998: 68:ef:bd:94:e7:9c 5179392 Bytes Transferred to AP 68:ef:bd:94:e7:9c
*spamApTask0: Apr 03 09:56:00.097: 68:ef:bd:94:e7:9c Received LWAPP
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May 9, 2012
i have 1240 series access points which is not joining controller 5500 series. [code]
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Aug 7, 2011
I am trying to join my 1130AG-E-K9 AP to my 2016 WLC, but it is stuck in a boot loop and will not connect to the controller. [code] I found some details here: url... but I'm not sure what it means that I have a 'SSC AP'. I am not local to this AP, though I do have a console connection to it-what do I need to do to get it working again? It just continually goes through this error and reboots every 30 seconds or so, so it's useless at the moment.
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May 13, 2012
I have a couple 3600s that don't want to join. One i and one e that are both doing the something. It is able to find the controller via layer 3 discovery but it is acting like it is a mesh AP when it tries to join the controller.
From the 2500 controller (running 7.2)
*spamApTask2: May 13 12:03:05.272: f0:f7:55:ae:xx:xx Mesh AP username f0f755aexx xx.
*spamApTask2: May 13 12:03:10.739: f0:f7:55:ae:xx:xx spamProcessJoinRequest : RA
P, Check MAC filter
From the 3602i
flash:/mesh_start_cfg.txt: No such file or directory. The filesystem containing the variables may not be initialized yet.
I should note that 3500 APs are able to join this controller. The field guy is going to try to add the MAC address to the filter list when he gets back out on site to see if it allows it to join.
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Jul 28, 2011
I upgraded a controller yesterday 5508 it went from a low code version 6.x to 6.0.196.0 then to 7.0.116.0. However although all the access points joined code 6.0.196.0 they refused to join 7.0.116.0. The aps are all 1242s.
The country codes etc were all fine so I do not understand what was going on.
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Discovery Request from 10.0.0.183:55065
*spamApTask0: Jun 26 16:07:44.734: 00:3a:99:db:f3:20 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 25, joined Aps =0*spamApTask0: Jun 26 16:07:44.735: 00:3a:99:db:f3:20 Discovery Response sent to 10.0.0.183:55065
[code] ......
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Nov 5, 2012
We have 3 5508 WLCs (A, B, & C) and several LAPs (1140, 3500, 3600). The APs learn the controllers IP addresses through DHCP Option 43. When we setup a new site we put the IP address of the controller we want the AP to join first. Lately, I've noticed that regardless of which WLC IP I put first when I setup Option 43 the LAPs are always joining a particular controller.
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Dec 11, 2012
I have some remote 1142s that I converted to LAP last night. They are not joing a WLC, but I they are online and I can ping them. Telnet or SSH is disabled by default (WHY???). What can I do to figure out why these access points are not joining the controller?
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Jul 6, 2012
I am trying to configure new 5508wireless controller, AP 1042N model access points are able to receive DHCP IP address from Controller, but not able to join them.
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Mar 15, 2013
I have Cisco 5508 WLAN controller v7.4 and i have lap 1310 and it is not joining to this lan controller. What to do? How to join this lap to this lan controller? or how to convert it to autonomous because i dont find mode button on this access point?
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Mar 3, 2013
I have new 1600 series Access Points. I am trying to join those APs on controller but unable to join.
After doing config reset using mode button, I was able to join only. Please find the logs or error messages below:
*Mar 4 18:53:13.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.2.241.50:5246
*Mar 4 18:53:14.063: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Mar 4 18:53:14.079: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar 4 18:53:14.123: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
[Code] ....
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Aug 27, 2011
I am facing problem with an outdoor access point AIR-1522-K-E series which is unable to join a wirless lan controller 5508. The wireless AP is able to get IP address from dhcp server and discover the Wireless controller IP address. After this i see following status messeges on the console of AP.
*Aug 27 11:04:19.767: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Aug 27 11:04:21.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.2.64.50 peer_port: 5246
*Aug 27 11:04:21.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Aug 27 11:04:21.707: %CAPWAP-5-DTLSREQSUCC: DTLS connection created successfully peer_ip: 10.2.64.50 peer_port: 5246
[Code]...
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Jul 23, 2012
I have a Cisco Series 4400 WLAN controller and I'm trying to connect a lightweight AP to the controller. I have already assigned the switch port to use my wi-fi VLAN, and have connected the AP to the switch. After a few minutes, the light on the AP goes from green to light blue (indicating it's serving clients). When I log into he wi-fi controller to look for the Ethernet mac address of the new AP, I do not see its Mac Address. I want to be able to rename the AP to reflect where it will be used, but need to select the AP via its Ethernet mac address before I can make any edits like changing its name etc. I've gone through the "monitoring" menu, selected "All" and still do not see it in their via its MAC address. I also will select the "wireless menu" which lists all the AP's on my network, listing in order from on the longest running, to just powered on.Is there something I'm missing like a "re-scan" that scan's all devices?
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Dec 3, 2012
I have been trying to get a 1262AP registered to wireless lan controller. The core switch has three 2 vlans in it, management which is vlan 41 and AP interaction vlan which is vlan 51.Controller also has both these vlans.
Vlan 41 - 192.168.40.x/23 ( management vlan)
Vlan 61 - 192.168.61.x/24 (AP vlan)
WLC management interface IP is 192.168.40.18
WLC AP interface IP is 192.168.6.241
Now , during the initial steps, the access points are attached to the switchports on vlan41, wherein they get the dhcp ip from the temporary pool created on the controller and get registered.But, these access points in actual environment needs to be on static ip address. When it's ip is changed to a static IP address from the controller , it fails to register to the controller. the switchport is put on vlan6 as access port , after static ip is assigned to the access point.The error i receive is ;
%CAPWAP-3-EVENTLOG: Could not resolve gateway. Not sending discovery request to 0.0.0.0, type 1
the core switch we are using in this new setup is a 2960 with a lanbase image. I realised the switch is not routing enabled. it doesn't accept the command "ip routing". Will this be creating a problem for the access points? From the switch , the controller management and AP vlan IP address can be pinged. similarly, from the controller, AP and management vlan interface ip address of the switch can be pinged.
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Dec 1, 2010
I would like to buy Cisco Aironet 1260 Access Points, i just want to use them independantly so i want to know do they work without the Wireless LAN Controller? or i have to have the controller for them to work? they will be in different locations so i cant have a controller per each location.
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Feb 24, 2011
I want to confirm if the access point (AIR-AP1141N-E-K9) can work with the Wireless LAN Controller (AIR-CT5508-25-k9)
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Jun 15, 2012
i have cisco CAP 3602e series access point to work with 5500 series controller with code 7.0i did not find VCI option 60 for this type of APs to configure DHCP. How I can let these APs will join the controller, i mean through which process DNS discovery methode and what about if i need to configure option 60 and 43 in dhcp for ap joining process to controllers.
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Apr 26, 2013
I am in the process of building a small educational lab. I just want to make sure that I am not going to have any AP registration/join issues due to regulatory compatibility with a AIR-WLC2106-K9 controller and a AIR-LAT1142N-N-K9 access point. Will this work and if so, will I then be in the clear as far as having devices like my computer and phone attach to the SSID?
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May 20, 2012
I recently upgraded our controllers to the latest version 7 software, as I read this was one of the requirements to get them to connect. But I am not having any luck getting into a controller. Normally I plug them in to the network, they pop into the controller listed as something like AP5057.a844.xxxx and then I can finish configuring them, but a static IP on them, etc. This is the first of this model AP I have tried to deploy, so I am wondering what is different with these. or what I might be missing in the default config in the WLAN controllers. Niether of which are set to "Master" either.
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May 11, 2013
I have a wireless controller that works perfect but because we have some new access-points 1602i that is only supported bij software version 7.4.100.0. So I need to upgrade the controller because I now have version 7.0.116.0. I have read in release notes of version 7.4.100.0 that I first need to upgrade to 7.0.240.0 to avoid losing those VLAN settings.
Note If you have VLAN support and VLAN mappings defined on H-REAP access points and are currently using a 7.0.x controller software release that is prior to 7.0.240.0, we recommend that you upgrade to the 7.0.240.0 release and then upgrade to 7.4.100.0 to avoid losing those VLAN settings.
But I also read something about Field Upgrade Software. If you are using a Cisco 2500 Series controller and you intend to use the Application Visibility and Control (AVC) and Net Flow protocol features, you must install Wireless LAN Controller Field Upgrade Software for Release 1.8.0.0-FUS. This is not required if you are using other controller hardware models. For more information, see [URL] .....
Here is the system information of my controller:
Manufacturer's Name.............................. Cisco Systems Inc.Product Name..................................... Cisco Controller Product Version.................................. 7.0.116.0Bootloader Version............................... 1.0.16Field Recovery Image Version..................... 1.0.0Firmware Version................................. PIC 16.0
Build Type....................................... DATA + WPS
System Name...................................... WIFI-WLC-01System Location.................................. System
[Code] ....
I was thinking of the following steps:
1. Backup the current config
2. Upgrade to version 7.0.240.0
3. Test and backup the config
4. Upgrade to version 7.4.100.0
5. Test and backup the config
6. Upgrade Field Upgrade Software 1.8.0.0
7. Test
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Oct 16, 2011
I have deployed a 2504 controller with EAP-TLS however we are receiving the following errors where it appears the EAP response timeout from the client is expiring and not receiving a reply, this is happening with all clients.
We have three SSIDs one with EAP-FAST working perfectly, and a third with WPA2-AES itis only this where we are seeing the response appear to expire. Running code 7.0.116.0 on a WLC2504. RADIUS shared secrets all ok.
*Dot1x_NW_MsgTask_5: Oct 17 11:16:16.207: 00:19:7e:c3:ab:35 Sending EAP Request from AAA to mobile 00:19:7e:c3:ab:35 (EAP Id 224) *osapiBsnTimer: Oct 17 11:16:46.036: 00:19:7e:c3:ab:35 802.1x 'timeoutEvt' Timer expired for station 00:19:7e:c3:ab:35 and for message = M0 *dot1xMsgTask: Oct 17 11:16:46.037: 00:19:7e:c3:ab:35 Retransmit 1 of EAP-Request (length 14) for mobile 00:19:7e:c3:ab:35 *osapiBsnTimer: Oct 17 11:17:16.036:
[Code]....
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Aug 2, 2012
I currently have a single 2504 Controller managing 50 AP's. I am adding a Second 2504 AP Controller with 15 Lic to manage an additional 10 AP's. My current 2504 has each port configured for my four subnets that and it is managing AP's in 4 buildings. Should I configure the new 2504 the same way so that it can see all four sites? All so if the main 2504 goes down can the second 2504 take over even thou we will be out of lic?
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