Desktop Can Only Connect To Internet In Safe Mode?
Sep 25, 2012
I'm having a little trouble with one of the computers on our home network. It's a desktop computer running Vista, connected to the router by cable. I'm told the internet connection was working fine one night, and the next morning, not at all.
All of our other devices (laptops, etc) connect through the wireless just fine, and I tested the wired connection on another computer with good results. The desktop computer will only connect when in safe mode. In the regular mode, it shows a local connection only, but I cannot ping the other computers in the network.
I ran full scans with McAfee, Spybot and Malwarebytes to clean out anything dodgy, but still no change. I tried turning off McAfee's firewall (and then the whole program), but that didn't make a difference, either. I'm not sure what's suddenly blocking the connection.
Here's the ipconfig/all results:
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
[Code]....
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Sep 8, 2012
I can only connect to the internet via IE9 in safemode with networking. This is my parents PC. As a side note I was able to connect in normal mode with Firefox V4 but accidentally updated to FF12 and now it won't work either. HJT log posted below. I've tried reseting and reinsatalling IE9, flushed the DNS, reset TCPIP. Still nothing.
[code]....
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Feb 7, 2013
My daughters laptop will not connect either wirelessly or via cable apart from in Safe mode with Networking. It has been working fine for over a year and she has not made any radical changes recently and all other devices in our house work and connect fine. I have run various checks including Malwarebytes and their root checker all comes back clean. It is finding the connections fine, just says No Internet access.It is a HP Pavilion g6 running Windows 7, the ipconfig /all is as follows?
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Danielle-HP
Primary Dns Suffix . . . . . . . :
[code]....
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Aug 27, 2012
I was provided with a new wireless modem from our internet service provider (the old modem was antiquated and needed updating). After this, i have been unable to connect to the internet on my laptop on a wireless basis. I can search for the modem via the usual means and seemingly connect, but when i am connected it states that i have 'Local Access' only and i am unable to access the internet at all. I am also unable to connect to the internet on a wireless basis when in safe mode.I am however, able to connect using a Ethernet cable from the modem.My laptop is fairly old but it is fine for our needs and thus i do not really want to change it unless totally necessary. I just wonder if it is something relatively simple that i am overlooking?My son also has a more modern laptop, and he tells me that he can use the internet via our new modem without any problems. Which would suggest there is nothing wrong with the modem.The operating system is Windows Vista, if that makes any difference.
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Apr 23, 2011
I have tried everything - virus checks, HijackThis, disabling services and startup. I have three tabs set for home (CNN, Yahoo and Gmail). Gmail connects but I can't access any other sites. Also Outlook 2007 connects to the MS Exchange Server. The behavior is a little weird because when I first boot up, all my tabs load properly but then after a minute or two, I press the "home" button and suddenly nothing will connect (except Gmail, which still continues to connect). All has been fine for years and then all of a sudden this happened when I returned from a business trip (had the computer with me and everything was fine). I have ruled out router and other connection issues. In Safe Mode, the connections are just fine. As a last resort, I may reinstall XP but I would obviously prefer not to.I have a Lenovo Thinkpad T400, running XP SP3.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:47:14, on 4/23/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
[URL]
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Apr 17, 2013
My Compaq Presario V2000 (HP) using Win-xp3 will only connect to the internet using safe mode. When trying to connect in normal mode a message appears saying I cannot display webpage and what I can try is diagnose connection problems. When I click on diagnose problems it tells me that Windows cannot troubleshoot network connection because an error has occured.
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Aug 29, 2012
My computer came with Mcaffe pre installed on the laptop however did not stop me getting the police e crime unit virus about three weeks ago. To fix this I booted in safe mode and did a system restore to around 3 months before I got the virus. I then installed avast antivirus and did a scan and boot scan which came back with nothing which suggested to me it had gone. This then meant I had both mcaffe and and avast running at the same time. Then until 3 weeks later the internet suddenly stopped working whilst I was on the internet. My laptop sees my router and says it is connected to it but says the router is not connected to the internet. This is false as every other device in the house can connect. However I then tried my computer in safe mode with networking and it can connect to the internet.
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Apr 2, 2011
I can only connect to the net in safe mode. I am wireless.What I have tried:
Scans: Scanned for virus using Microsoft Securty Essential, Malwarebytes and Spybot. There were viruses but they are cleaned now.
Router: I show I am connected to the router. I have unplugged and reset the router.
NIC: I have reset the NIC, shows NIC is working properly
Drivers: Most recent drivers
Firewall/Security: have shut down and tested the internet
CMD: can ping google and others
CMD: reset TCP/IP stack
and many others.
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Mar 17, 2013
It's rather weird, One day im connected just fine.. Then bam. Its gone, only to work in safe mode. So I thinking it was a virus.. and my computer was in need of a good restart, I reinstalled windows 7 getting rid of windows.old.. Everything worked fine. Internet was perfect. I have no antivirus no nothing, And now the problem has resurfaced i have only a few programs installed. which is steam, and a few games. I TRUELY have no clue what could cause this. ill preemptively add a hijack this log , Another thing is yes, I do indeed reset router, unplug.. press the button ect. Im on a Desktop... And if this fails.. will buying a cable modem fix the problem[CODE]
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May 3, 2012
internet only work in safe mode?
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Sep 8, 2012
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:36:37, on 9/9/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal
Running processes:
C:UsersOrePorAppDataLocalGoogleUpdateGoogleUpdate.exe
C:UsersOrePorAppDataRoamingDropboxinDropbox.exe
C:Program Files (x86)Common FilesJavaJava Updatejusched.exe
C:WindowsSysWOW64RunDll32.exe
C:UsersOrePorAppDataLocalGoogleChromeApplicationchrome.exe
[code]....
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Jan 17, 2011
I have uninstalled my norton,turned off my firewall....still only able to access internet in safe mode!
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Dec 10, 2012
I have tried everything to find out what is blocking my internet connection from working in regular mode for more than 30 seconds. My internet connection works just fine when i boot in Safe mode with networking and thats it.what is blocking my internet connection on my computer! here's my hijack logfile if you need to look at it Running processes:
C:WINXPSystem32smss.exe
C:WINXPsystem32winlogon.exe
C:WINXPsystem32services.exe
C:WINXPsystem32lsass.exe
C:WINXPsystem32svchost.exe
[code].....
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Sep 18, 2011
my internet only works in safe mode with networking but outside of safe mode i dosent work and i cant use the internet as i have seen in other cases they asked for a hijackthis scan so i done one and ask if you wish
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Oct 21, 2011
can open in safe mode only. This is my son's laptop. Yesterday it started not opening up Internet explorer. I ran Mcafee last night. I can open Internet explorer in safe mode but not regular. I checked the proxy it is checked. I am uncertain what else to look at.
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Dec 1, 2011
my computer only connects to the internet in safe mode
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Sep 2, 2012
three days ago my internet worked just fine. now when i came home again, it will only work in safemode with networking.im using ''windows 7'' on a ''Dell Inspiron 660-6823'' and the internet is going wireless
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Oct 14, 2011
My family and I received a Sony Vaio computer as a gift, but for some strange reason the internet only seems to work in safemode.
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Oct 3, 2011
I am unable to connect to the internet unless in safe mode. If I disable my firewall in normal mode I can connect but it seems a bit slow. I have used Hijackthis and it gave me a log file which I can paste if needed. To analyse this tool has not highlighted anything that is dangerous. Why I can't connect to the internet?
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Nov 10, 2012
Worked fine and then all of a sudden the Internet didn't work anymore. So I ran the computer in safe mode and it works fine, but still no luck in regular mode. Ran worm removal and spybot but nothing has worked. Also the windows bar is missing now for some reason. Windows Xp Service Pack 3.
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Jan 25, 2011
Yesterday I picked up a laptop of a friend of mine which had some problems with the Internet connectivity. Turns out, Internet only works when booted in Safe Mode, however, it does ping in Normal Mode so there is connectivity. Tried IE and Firefox, both do not work in Normal Mode and do work in Safe Mode. MSN Messenger won't work in Normal Mode either. After carefully checking the Windows event logs, it looks like some services are not booted in normal mode.I have executed the following steps and measures in order for me to see if I would be able to fix the problem myself.
1) Boot in Normal Mode:
- Checked the settings of the adapter, no exclamation marks or other problems.
- Installed Revo Uninstaller Pro > Uninstalled all present antivirus program
- Installed Microsoft Security Essentials
- Ran a Full scan with Microsoft Securty Essentials; 1 virus > removed (just a virus which gives pop-ups)
- Installed CC Cleaner, cleaned the whole system
- Shut off all antivirus programs, IE and Firefox still not working.
2) Looked for extra information:cmd > Ipconfig/all Normal Mode [code]
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Feb 1, 2011
I was unsure whether to post this in networking or the XP forum. I am fairly computer literate, but have hit a stumbling block.
For over the last month I have been getting download speeds of 1-2mb on my 10mb connection via speedtest and other speed checkers. However, if I use safe mode, I get 10mb straight away. Virgin Media (my ISP) have been out and plugged a laptop into my connection and they get 10mb straight away.
I have tried both IExplore and Firefox. I have zonealarm firewall and avast antivirus. I have ran a boot-time AV check. I have also ran spybot and malwarebytes which all found nothing.
I have tried completely disabling my anti virus & firewall and running speed tests - still the same. I have tried using msconfig and disabling all but core components - still the same.
My pingtest just came up with this:-
Packet loss test: FAILED (I do have java installed), fails on IExplore and Firefox.
Ping: 895ms
Jitter: 1413ms
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Aug 6, 2012
My Internet only works in Safe Mode (Networking). Firefox Mozilla & Internet Explorer are both not working in normal mode, when I open network connections my internet is active & is CONNECTED but when I open Mozilla or Internet Explorer it says
[code]....
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Aug 21, 2012
We bought a Dell XPS 15 laptop a few weeks ago and it has been working perfectly until yesterday. The internet (wifi) is connected at a strong signal but will not access unless it is in safe mode with networking.All other devices are working fine on the wifi (ipad, iphones).
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Mar 19, 2013
Yesterday, My internet kept failing when i was watching youtube videos,so i had to keep toggling the wifi on my laptop. Now ,my network keeps saying no internet access, yet my phone has no issues with the wifi. No, i dont have or use Mcafee. I ran malwarebytes but it didnt find anything. Superantispyware keeps crashing (I dont run both at the same time.)
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Apr 11, 2011
My PC Info: Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft� Windows Vista� Home Premium , Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5850 @ 2.16GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3069 Mb
Graphics Card: ATI Mobility Radeon HD 3450 , 256 Mb
Hard Drives: C: Total - 305242 MB, Free - 252510 MB;
Motherboard: Dell Inc., 0F700C, , .8QQVVG1.CN4864388L1948.
Antivirus: Norton Security Suite, Disabled
So I am having issues connecting to the internet. I can connect during safe mode but not on normal boot. I ran a diagnostic and it said that the IP Gateway failed. I read a previous post and did the command promp "ipconfig/all" and this is what it said:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:UsersEbony>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Ebony-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid[code].....
I have norton, and have recently run Malwarbytes, Microsoft Malicious Removal Tool, and Dell PC Tune Up
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Jun 28, 2012
I have ran Superantispyware and malwarebytes and have not found any known issues on my comp. I am running Windows 7 starter on my netbook.Here is my hijack this log[CODE]
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May 22, 2012
Since last night, my laptop has just been acting up and being very sluggish. In normal mode, I can connect to the internet fine, but nothing will load. The only way I can get it to work on normal mode is if I clear all of my private data before restarting my laptop, and even then it will only work for a few minutes then stop. Also, when I go to open chrome, it'll usually takes a few seconds before opening, and may even completely freeze up. The only time where I can actually get it to work reliably is when I open up safe mode with networking. I'm afraid it might be a virus or something but I've run scans and everything and nothing has come up.
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Dec 26, 2012
I'm visiting my mom for the holidays and so of course I got roped into her tech problems. She has an emachine with windows 7 that won't browse the internet even though it appears to be connected. The internet works fine in safe mode. She didn't have any antivirus software (in fact, she doesn't have that many programs at all) so I downloaded malware bytes and the scan came back clean.She has Hughesnet (the satellite people) as her ISP and she says that the problem started after they upgraded her modem.I'm a bit stumped as to what the problem could be, since all the google searches I did on the topic seemed to be some kind of problem with antivirus software (having two conflicting, or some kind of wonky settings) or a virus, neither of which seems to be the case.
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Aug 4, 2012
Just finished building my new computer yesterday - i installed windows 7 and all the motherboard drivers etc - everything went smoothly. I then plugged in my ethernet cable but saw that in normal mode my computer had very slow internet. I went into safe mode with networking and tried the internet there and it was its normal speed. Obviously something is booting up in normal mode that is stopping/limiting the connection. I uninstalled norton (came with the motherboard drivers) using the uninstall norton tool, i also uninstalled any other virus protection and disabled my computers firewall but to no avail - it's still real slow.
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Aug 21, 2012
We bought a Dell XPS 15 laptop a few weeks ago and it has been working perfectly until yesterday. The internet (wifi) is connected at a strong signal but will not access unless it is in safe mode with networking.
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May 23, 2012
I have a Windows 7 HP with intel pentium my Internet only works in safemode with networking. Orignially it worked when I used internet explore 64-bit but eventually that stopped working as well. I have 3 accounts on this computer and I need safemode with networking for all of them. I do have both mcfee and norton anti virus i was told that may be the problem however, I do not know how to install either of them.
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Mar 6, 2013
I just got new roommates and the internet on his computer would only load facebook and google. NOTHING else. It said he has internet connection but it still wouldn't work. I even called my internet provider and they couldn't figure it out. His internet worked perfectly fine when it was on safe mode with networking. I even disabled his firewalls and I ran malewarebytes but found nothing. I thought this was just his computer but then a day later my computer is doing the same thing! my computer has worked perfectly fine for over a year on the same router and everything but now it has the same exact symptoms as his. I don't know if this is a router issue or not. .
It is a wireless connection, internet provider is cable one, and my router/modem is a Zoom DOCSIS 3.0 cable modem/Router with wireless -N
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