HP Pavilion Elite HPE-580t / Internet Connection Randomly Drops In Short Spurts?

Oct 7, 2011

ISP: RCN Type: Cable Security: None, had Microsoft Security Essentials running but uninstalled that to see if it was causing an error. Basic Windows Firewall is enabled (although have tested without)

The problem I'm having is the internet on my HP Pavilion Elite HPE-580t PC will drop for these short 10-30 second bursts. After the drop it will automatically start working again. This happens with all programs I'm running on the computer. The odd thing is that it's in a way random. Sometimes I won't get these drops for 30 minutes but then I'll get them every couple minutes.

I've been trying to pinpoint the problem but haven't come up with anything. I tried plugging the computer directly into the cable modem and still had a problem (which I assume ruled out the router as a problem). It also would seem to rule out this being strictly a wireless issue. I removed antivirus (Microsoft Security Essentials) and have tweaked with turning off the firewall completely. I've tweaked the power saving settings to make sure the adapters are not turning off. Even went as far as blanking the hard drive and re-installing the factory settings.

It's worth noting that I have no problems with other devices online. I have a laptop (uses XP) that uses both wireless and a direct connection to the router without issues. An iPad and Xbox 360 has had no drops when in use. This issue only happens with the desktop. The only difference in this device is it uses Windows 7.It doesn't appear to be the ISP (unless there is something they would do to cause issues with Windows 7) and the issue happens regardless of the router being used or not. It doesn't appear to be the wireless card since it still had issues plugged in. So I feel like it has to be either some setting on Windows 7 or some other hardware issue (Motherboard?).

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