Internet Keeps Cutting Out On Acer Aspire 5920?
Oct 15, 2012
I've recently moved into a new flat and got a new BT Home Hub with Unlimited use. Alas, I'm having problems with my laptop - an Acer Aspire 5920. I can connect to the internet with no problems, but the connection intermittently cuts out. It remains offline for about 10/15 seconds and then reconnects to my Home Hub automatically. This is particularly annoying when I'm trying to watch a video.My other flatmates have no issues like this, so I'm assuming that it's a laptop fault and nothing to do with the BT connection. I have uninstalled the Acer eNet software which comes installed on the laptop because I felt this may be clashing somehow with the Windows internet connecting program - unfortunately the problem persists.
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Mar 19, 2012
I have a Acer Aspire 5536 laptop, about 3 years old.Over the last year, the WiFi has kept dropping and so I have to physically switch the WiFi on and off, only then will it start working.When it "drops" the globe sign at the bottom of the screen (taskbar) goes and only the 2computers icon is flashing.
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Jan 26, 2013
I have an Acer Aspire 3810T, recently I reloaded windows 7 to get rid of a virus. It functioned normally for about a day and then it stopped connecting to the internetEvery other wifi enabled device I have connects just fine so its not my modem. It says its connected to the network but there's no internet access. I've tried troubleshooting, but the only suggestion it gives me is to reset my modem, which I know isnt the problem.
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Apr 15, 2011
I have an acer aspire 5520. Our wireless connection has worked fine for years and now all of the sudden it will no longer work. I have tries system restore and just about everything else suggested and it still is not working.
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Oct 26, 2012
I have an Acer Aspire X3950, the computer was on standy-by, but my dad didn't know and pressed the power button, suddenly turning it off. When he turned the computer back on, the internet no longer worked.
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Oct 31, 2011
Cannot get on internet. Loaded Windows XP on Acer Aspire 3620. I think the laptop was dropped. Try to get it onto the internet and use the computer primarily to check my e-mail and chat.
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Jun 16, 2011
I've had my Acer Aspire One D255e For a few months and it connected to the internet just fine. One day I turned it on and now I can't connect to the internet even though the signal connects just fine.
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Apr 3, 2012
I am using Acer Aspire M5621, It does not have a wireless card. My aunts computer is currently using the modem. So, do I need to buy another Bell Modem, and will I be able to connect via that? Or do I buy one of those wireless cards or external wireless things you put in the USB port.
I am trying to connect, but also have the best speed I can get.
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Oct 1, 2011
So I have a relatively new (only about 3 weeks old) Acer Aspire laptop...now my internet worked all fine and dandy up until about 36 hours ago. For some stupid reason my laptop will not connect to wireless networks, now at first I just thought "boo the wireless is probably ******" but that is not the case because the internet works perfectly fine with other laptops. I've tired my school's wifi, along with my home's and the library's (I'm using a library computer right now).
It keeps saying that my home network is an "unidentified network" and subsequently I cannot connect to the internet. It's very frustrating because I have restored the system and it still won't work.
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May 20, 2012
NEED TO DOWNLOAD THE NETWORK ADAPTER FOR MY LAPTOP
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Aug 3, 2012
I just bought a used Acer Aspire One 10.1 netbook and I am having some issues. When I got it the pc needed 17 windows updates done. So I did that but I am not sure all the updates worked properly as the machine shut down but never rebooted after finishing updates. After I turned it back on I tried to connect to the internet through my wireless router (which is working fine for other devices), nothing. So I tried a wired connection, nothing again. The wireless is finding my router it is just not hooking up to the internet. I tried ipconfig/all in the cmd prompt and all it shows is that the media is disconnected??? Does anyone have any ideas as to what is going on? The compute seems to be functioning fine except for the internet.
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Feb 17, 2011
I have owned my Acer Aspire 6920 for about a year. Today, it will not access the internet on our wireless setup. The other computers in the house aren't having a problem getting on the web. This has happened once before, but I can't remember exactly how I fixed it at that time, naturally. The blinking light on the right side of the keyboard that indicates the network adaptor and modem are working isn't blinking today. It is a solid light. I have tried rebooting, shutting down for a while, etc., with no luck.
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Dec 7, 2011
My acer for some reason will not connect to my wireless internet. We just got it installed yesterday. It's the Verizion Fios. All the other people in my house have no problem connecting but for some reason, when i try to connect, it says i have limited access, then kicks me off.
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Oct 6, 2011
i can connect to my wifi but not the internet...I've connected it to the same network using an ethernet cable and it all works fine, the same can be said for when i connect to any other wireless network.. It only seems to be my wireless network which doesnt work... We recently changed our internet in the house from bt to virgin, and this was when the problem started.
[code]..
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Sep 30, 2011
My acer aspire 5315 wont't connect to upc wireless internet but it will to all others. is this the make of acer or all acer laptops? Upc claims the fault is not at their end?
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Oct 1, 2012
have an acer aspire 7739z with os windows 7. I have never had this issue wen connctiong to the internet but I recently moved from San Diego, CA to Fresno, CA. Ever since I have this problem with my router. All my other devices connect just fine ecept my latop. And my laptop connects elsewhere except this oe router. I have contacted the laptop mnufcturer, internet provider, and router tech support; all to no avail.
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Apr 30, 2011
I am using acer notebook aspire one ,i cant connect to internet in android
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Aug 23, 2012
I have an ACER Aspire 5552 laptop. A couple of days ago started having problems connecting to the Internet. Seems to connect to WiFi ok but no Internet connection. I know the router's fine and there is Internet connection because my phone's connected to Internet fine. Even when I use Ethernet cable, it still says there is no Internet connection.
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Aug 31, 2011
We have a Cisco wireless rounter and internet provided thru a time warner cable modem. My son just moved back in with us and we can not figure out how to get his Acer Aspire AX1300 desktop to commect to our internet.When we do network search it pulls up our internet no problem. When we hit the connect button it comes up with a box with 2 options 1. add add'l information or 2. connect to another network.when we click the conect and add addl info it comes up with another box wanting us to list username, password and logon domain. We have tried adding our passcode and network id, but it does not work. He also has an Acer laptop, all he did was turn it on and search for the network then put in the key and password and it was connected. I believe both the CPU and the laptop are using windows vista. How to get his laptop connected to our network and have internet access?
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Jan 22, 2011
My ancient HP desktop connects to the network via wired connection. My laptop connects wirelessly (usually). Both have very strong signals from the router and the desktop connects to the internet just like always, but the laptop isn't getting the internet signal. The laptop is an Acer Aspire 5534 (Costco special) and the router is a Linksys Simultaneous Dual Band N-type. The only real significant thing that was done on the laptop was to install Adobe Shockwave Player with Norton Scan. I already have McAfee on the laptop tho, so I uninstalled the Norton. I'm going to do a system restore in a moment.
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Jun 11, 2012
i've been having this problem with my laptop since i brought it it will connect to the router but not the internet it also send packets but will not receive tried the tcp/ip thing i brought up the command prompt refreshed stuff but thats all im not skilled enough to know much in this type of technical problem i did pull up the ipconfig/all command though and this is what came up
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:Windowssystem32>ipconfig/all
Windows IP Configuration[code].....
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Nov 27, 2011
I purchased a brand new Acer Aspire 5250-BZ669 that included Windows 7 just two days ago. Everything is working fine on it except for it randomly looses connection to the internet. I have an established network that I have been using for years. The signal strength is always 5 bars and excellent. I also have a compaq connected to the same network, and it never looses connection. However my Acer will randomly drop connection. I have no idea why. Sometimes it will connect again in minutes or sometimes hours. I am using a Linksys G Wireless Router(Model # WRT54G2), Atheros AR5B125 Wireless Network Driver, and a Atheros AR8152 Controller. I have enabled and disabled in addition to uninstalling and installing the driver and controller many times. I have also moved the router and adapter all over the house. I have downloaded the newest versions of every driver from the Acer website. I have googled for hours looking for the answer to no avail. I run the troubleshoot and the answer it gives me is to make sure all the connections to the router is secure, which it is or else my other laptop wouldn't work.
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Aug 29, 2012
This is a new Acer Aspire 5733Z laptop. A backup was not made. I don't think it was known that there was a restore feature. As such, when the 'auntie' who got the computer began using it, she wound up disabling the entire system with a virus.The entire machine was wiped out. Windows 7 Ultimate was installed, along with Office 2007, Adobe Reader, and the Acer updater (which now indicates 0 updates needed). Auntie does not have wireless internet.
The local area connection reads "Network Cable Unplugged", even though there is an Ethernet cable connected to it and modem in the correct locations. Roadrunner indicates that it's an Acer problem. Acer indicates it's a Windows problem. Both calls cost me 2 hours of my life that I cannot get back. Would I just be better off telling my Auntie to call ISP and have them install a wireless option? I know the wireless works fine, because I am on the machine at home, and there isn't a single issue.
Aside, when I click on the LAC button, I get a box that reads, "This connection uses the following items:", with a list of 'stuff'. If I click on the install button, it asks me the network feature I want installed - client, service, or protocol. I'm not sure which one, and none of them will install anyway, because it's asking for a disc that the laptop box didn't have, since we were supposed to backup the machine to begin with.
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Sep 30, 2012
My acer aspire 4736z can not use anymore internet even tough the wifi icon says its connected. I can use cable. should I download a new wifi adapter? My adapter is Atheros AR928x wireless net work adapter
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Apr 28, 2013
I have an old laptop and thought it would be OK for grandson to use until he can use a better one.It runs XP home so I thought I would reinstall win before handing it over, however after the reinstall the laptop cannot see my Virgin modem.The model of laptop is Acer Aspire 1640z it has a button on the front to indicate wireless status but that is showing nothing at all it is just a clear white colour.I did search on here before posting and found a post that had been dealing with a similar problem, I downloaded "win XP -KB91702v3-x86ENU.exe" as was suggested in post but that hasn't worked.This is an old laptop but it was working and connecting to internet fine before I did reinstall.
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Aug 19, 2012
My acer aspire 7551-7422 connects to router (with wire or wireless) but no internet connection.
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Aug 25, 2012
One of my laptops (Acer Aspire 5741) won't connect to the internet, it stopped connecting last night at around 9pm UK time. It shows an ! in a triangle over my Internet Access bars. When I troubleshoot the message is 'Your broadband modem is experiencing connectivity issues'. My Compaq mini netbook is not experiencing any problems though. I have tried resetting the router, removing and readding the home network and checking the security key is correct -I do also have a VPN from my university which has been installed since April without any problems. Both the laptop and notebook use windows 7 and Firefox.
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Dec 22, 2011
I just bought an acer aspire 7551 and did a clean install of windows 7 x64 ultimate, installed all the drivers and connected to my router. the laptop will connect to the internet through an ethernet cable but will not connect through the wifi card, I've already downloaded 4-5 different versions of the driver.
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Oct 28, 2012
I have been having this problem with limited access with my internet. I have deleted mcafee, norton, photoshop, applications etc. I have restored the system to a previous date. I have disabled firewalls and antiviruses. I have an Acer Aspire with Broadcom 802.11n Network Adapter. I only have wireless as I am sharing my internet and therefore can't test it with an Ethernet cable. I cannot switch on and off the modem box either. I have this limited access which disappears by itself after a few minutes. Then it comes back again. I disable the wireless and enable it again which solves the problem for only a few minutes. I have checked my ip which is 192.168.1.20 with submask of 255 something - which I don't think is the problem.At last, I have switched to Safe mode with Networking but even in this mode I still have limited access. The internet connection keeps cutting off and on all the time.
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Sep 23, 2012
My laptop wont connect to a wired or wireless network in my house. its an acer aspire 5741 series. the other laptop that im using to write this connects to the modem with no problems. all mobiles are connecting fine aswell. is my computer broke?
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Jun 17, 2011
set up a wi-fi connection between my laptop and cellphone..
My laptop: Acer Aspire 4820t, intel core i3, 2gb ram, running win7 home basic Under network adapters in Control panel, the following items show up..
1.Atheros AR8151 PCI-E Gigabit Ethernet Controller
2.Broadcom 802.11n Network Adapter
My cellphone: Motorola Defy running on Android v2.1(Eclair)
I use a USB modem to connect to the internet. I need to set up a wi-fi connection between the laptop and the phone so that i can use the internet connection using the phone.
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Aug 2, 2011
My Acer One Aspire wireless connection shows connected but I cant get any Firefox browser to work.
I have a D-link DIR-825 router and it has worked every time except today. I havent used my Netbook very much at home though, maybe a few times a year as I usually take it with me on trips.
I attempted to narrow down the problem. I called D-link as my router was still under warranty. They advised clearing all my old connections and rebooting but I got the same problem. I told them my Sony PS3 works, so they suggested I contact Acer as they think it is not the router. My direct hardwire connection also works.
I then took my Netbook to Best Buy and it worked there. The guy said they can pay a visit to my house as it is probably interference of some sort. This will cost $100. Why would my PS3 work if it was interference? Maybe it�s the proximity of my Netbook to something, but I tried it near my PS3 and it still had the same problem.
Id rather try to solve the problem myself first. I havent changed anything except a modem and Windows 7 updates.
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Aug 12, 2012
Do I need different network settings for when I am connected with my Rogers Rocket Stick vs when I am connected to my home Bell router? When I am at the cottage using the Rocket Stick, I have a good strong connection but, getting to web sites is extremely slow if at all. Win 7 on Acer Aspire One 522, 2 GB RAM
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