HP/Compaq Laptop Internet Stopped Working?
Jan 12, 2013
I have an HP/Compaq laptop that is quite a few years old but has been working fine. It has stopped connecting to the internet although it will connect to my wireless network. The internet works and all other devices (my tablet, my phone, daughter's laptop, etc) all connect. The laptop started having troubles recently and would eventually connect to the internet if I rebooted a couple of times. However, I've been trying multiple times today and it still won't connect.I have Windows Vista and the repair function has not fixed it or diagnosed the error.
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Aug 7, 2011
I have an old Gateway W322 laptop running Windows XP Home Edition and it recently stopped being able to connect to the internet. It happened gradually, at first having connection problems off and on for a few hours, and eventually it would no longer connect at all. I tried using an ethernet cable to the modem and that didn't work. I also know it's not my modem because I have other computers in my house and they are connecting just fine.
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Jul 11, 2012
I purchased an e4200 about 6 months ago and it worked great until the other night the Internet stopped working on my laptop (wireless). I tried unplugging both my modem (Motorola Surfboard) and router and plugging them back in, but no luck. I can accesss the Internet when plugged directly into the router (with both my PC and laptop), so it looks like the issue is with the e4200. To make matters worse (and I fear much worse), I can't even access the admin page to the router through either the Cisco Connect software or through the IP address. I've tried resetting it, I've tried the 30/30/30 reset (holding the reset button while doing an unplug and pluging back in), and reinstalling the Cisco Connect software, all to no avail.
I've found threads where others have not been able to access the admin page, but they still had access to the Internet url... I haven't found a similar thread where the router doesn't seem to work at all. A few other bits of information I can think of (let me know if there's other information I can provide):The Cisco logo light flashes slowly after reset which I believe is expected.The lights in back of the router seem to work as intended.Running Windows 7 Diagnostics finds the connection "doesn't have a valid IP configuration" and "The default gateway is not available."
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Sep 28, 2011
Wireless suddenly stopped working on my laptop.I have a Compaq 6715B, and yesterday while I was browsing the web, my wireless stopped working, it gave me a notification in the "Safely Remove Hardware" thing near the clock, "The blah blah blah Network adapter can now be safely removed".The wireless hasn't been working ever since.It's not showing up in the device manager or anything.I've swapped the card itself, swapped the whole LED board (the board with the power button, wireless button, etc.
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Nov 29, 2011
I have a compaq presario V6500 laptop running windows vista SP2. For the past few days i am not able to connect to the internet using ethernet port. But my wireless still works.On checking device manager, my network adapter, a nVidia nForce networking controller#2, gives the following error.
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Jan 28, 2011
My Acer Laptop just stopped be able to acces the internet through router. It says it is connected to said router but it also is saying that it is connected to an unidentified network.
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Nov 2, 2012
my wireless connection has stopped working and won't repair itself.I have uninstalled it and rebooted my laptop (as suggested in a previous thread) but it's still not working. I have a Toshiba Satallite Pro L300 laptop.I went to the Toshiba site to find a download for the wireless adaptor but couldn't even find my model number on their system. I can get on the internet by plugging directly to the modem, and my internet provider suggests it must be the adaptor. I'm too scared to randomly download stuff from internet in case it is rubbish and mucks up my computer.
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Apr 26, 2011
My sister's Compaq Presario CQ62 Laptop, and from what she told me, she can't access the internet. When she can access, it's only with Internet Explorer.
She couldn't register Microsoft Office, use Avast, use Firefox, use Chrome, install updates, and access the iTunes store to name a few examples.
She was able to run MalwareBytes, but no infections were found.
I don't think it's the router, because my sister is also my roommate and I can access the internet just fine, as well as gaming consoles and iPods. But I don't know, maybe it is the router and I'm just not realizing it.
I'm trying to figure out the problem, but it's just not coming to me. I guess she's had this problem since October 2010. I thought it might be an IP address issue, so I reserved an IP address to her, but it appears that nothing changed.
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Dec 28, 2012
I have a Compaq CQ60. It formerly belonged to a friend (who had no problems with it) and I restored factory settings. However it isn't connecting to my router! Well, it does connect - but it calls it "unidentified" and despite my many attempts it just won't allow me access to the internet. The two other laptops in the house are connected to it fine though. I tried connecting to my neighbour's wireless router, and it worked no problem, including the internet! I bought an ethernet cable earlier, which successfully connected my laptop to the internet. (Although it said I was connected to a homenetwork as well as my Talk Talk router, which it proceeds to call "unidentified" and is restricted to local access). However, I really need it to work wirelessly. I have not been able to use the laptop yet as the ethernet cable does not allow me to leave the router!
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Nov 25, 2011
My Compaq C700 laptop connects to my wireless network but I can't get on the internet. How do I fix it?
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Apr 30, 2013
I have a dell vostro 1520 laptop. The wireless internet just stopped working. I reset the switch on the side and nothing. Why is the wifi not working? It only works through ethernet wire.
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Apr 17, 2013
My Compaq Presario V2000 (HP) using Win-xp3 will only connect to the internet using safe mode. When trying to connect in normal mode a message appears saying I cannot display webpage and what I can try is diagnose connection problems. When I click on diagnose problems it tells me that Windows cannot troubleshoot network connection because an error has occured.
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Jun 1, 2012
My internet stopped working all of the sudden on my 2nd computer my 1st computer works fine (using atm) my 2nd computer stopped working all of the sudden it worked fine for about 2 years but the internet just went off for some reason it shows a computer with a yellow triangle with a black exclamation point on the bottom right corner it says connected but with limited connectivity ive tryed everything i know it is a windows XP i even bought a new internet cable today and the computer still does not work im new to these forums.
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May 24, 2011
I built my desktop, installed the ethernet drivers, and a week goes by no problems. All of a sudden the internet stopped working so i reinstalled my ethernet driver and no internet still. So to make sure it wasn't the ethernet cord i plugged it into my xbox and xbox live came up.
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Nov 19, 2012
I've been happily using a desktop PC wired into a router (using an ethernet cable) as well as a laptop that connects wirelessly to the router. This setup has been working fine since I started with it a few weeks ago.
On Friday evening the desktop PC stopped being able to connect to the internet and hasn't been working since. The laptop is able to connect fine wirelessly.
The router light seems to indicate that the ethernet connection is ok. I've tried connecting wirelessly from the desktop PC but that doesn't work either - the Netgear wireless usb adaptor won't open from within Windows as it usually would do.
Nothing has changed to the hardware setup (I've checked all connections) so I wonder if this is a software problem caused by a virus or maybe by Windows updates?
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Oct 18, 2011
The internet in my house stopped working. I can not access from my hardwired playstation, any wireless or hardwired laptop. It gives me an error code 105 for google chrome. DSN lookup failure. From my phone using wifi it says there is no internet connection.
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Nov 5, 2011
I was surfing the web one night and noticed that it was getting late so I turned my computer off.... I get back on in the morning after to find that my internet has completely stopped working. I tried everything like restarting, system restore[CODE]
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Oct 15, 2012
I live in a college dorm room, and my internet stopped working about 2 days ago. My roommates don't have this problem. I don't know what kind of details to give you because I know nothing about this stuff.
Here's my ipconfig /all.
Windows IP Configuration
Host Name . . . . . . . . . . . . : silvery-snow
Primary Dns Suffix . . . . . . . :
[Code]......
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Sep 1, 2012
I don't know how to copy / paste the ip config so I ss'd it:(url) internet provider is RCN, I have AVG and Malwarebytes installed, I've tried disabling them both and didn't fix it! Anyways my internet was working fine, until one day it just suddenly stopped working. We have multiple computers hooked up to the network (5) and all work except mine. This same problem happened to my sister's computer, she has almost the same model as mine. We fixed it by switching it to wireless, but I was wondering if there was any way around that. It's a HP Pavilion. The box thingie lights up green and everything. I can access the other computers through the network, it's just the internet that won't work.
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Aug 19, 2012
I have a new Alienware X51 running Win 7. It's connected to a home LAN, both wired and wirelessly. For the prior two days internet connectivity has been fine. Today, the PC will not connect to the internet. The Network and Sharing center in control panel shows that the PC is connected to both the wireless network and the wired network, but with no internet connectivity. All other computers and devices in the house are able to connect to the internet. Tried restarts, virus scans, router power off/on, ipconfig /release and renew, all with no luck. When I try and ping other computers in the LAN or the router I get a "General Failure" message.
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Aug 29, 2012
I got the computer in 09 with windows vista and the internet worked correctly. i upgraded to windows 7 in 2010 or 11 and the wireless was still working. Last year all of a sudden my wireless internet stopped working and had to use a cable to connect to my router. A few months went by and i randomly got my wireless internet connection back for about 2-3 months now all of a sudden my wireless is out again. i ran tests in other threads posted on this subject and the only way they got it to work was to buy a usb connection. is this the only way im going to be able to get wireless back?
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Apr 9, 2011
Having the same problem with a Dell Inspiron Laptop using a belkin pcmcia wireless card. It was working, but has stopped doing so. I was missing some network adapters which I have reinstalled, and the hard wired connection is now working again, but wireless will not get past the acquiring network address phase. I tried the ipconfig /all and it shows my IP address as 0.0.0.0 and the same on the subnet mask. it says the autoconfig is enabled and dhcp is enabled. My HP laptop is connecting to the wireless network just fine.
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Apr 2, 2013
I have a samsung 365E5C-S02 Laptop running Windows 8. The internet worked just fine until yesterday when it stopped working. Now I can connect to the wireless network just fine but no internet. Several other computers work on the same wireless network. I ran the troubleshooting sequence at "control panel-> troubleshooting -> network and internet " but it didn't find anything.
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Sep 13, 2012
i am a using a WRT54GH linksys router.. which was working fine for a year.. there was thunderstorm and lightning a few days back.. since then my routers internet port (the first port which says internet in yellow) has stopped working..
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Nov 7, 2012
I have an HP Compaq nc6220 that I just got up and running after an extended stint as a paperweight.It had previously worked great in terms of connecting to the internet via wireless.Now nothing.It let's me go into Wireless Network Setup Wizard and offers to let me set up new networks, etc...But as far as I can tell, it isn't detecting any networks (though they are all around me and detected on other computers) and giving me the option to log in.There is no "Device Manager" option that I can find on this computer, which some forum posts have suggested to other people with similar problems.
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Apr 26, 2011
I have an old Compaq/HP NC4000 which I'm unable to get on the net wireless. I suspect there's a driver missing, but don't know where I can find it.
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Mar 5, 2011
We have a BRAND NEW Netgear CG3000D-RG wireless router (modem). We have had this modem for just about two months, and have 3 laptops in the house and a XBox 360. We have screaming signal @ 50 megs. However my wifes Compaq Laptop keeps kicking her off the internet. The homepage will load, and sometimes MAYBE one more screen. But then nothing else will load, and the signal bars at the bottom right of the screen get an exclamation point. No other computers have ANY problems, nor does the XBox (which is the only thing that is actually hardwired).
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Sep 1, 2011
I have a compaq Presario CQ 60 windows vista 32 bit. I cannot connect to my centurytel westell 7500. I was able to connect to the westell versalink 327W but when I upgraded to the 7500 I havnt been able to connect wirelessly. I can with the Ethernet but not wirelessly. My wifi network adapter is a atheros AR5007 802.11b/g.
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Aug 3, 2012
i have a compaq laptop and for some reason my laptop doesnt connect to my router and internet wirelessly it can only connect successfully through an ethernet cable. When trying to connect wirelessly i am getting a local only connection.
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Apr 15, 2011
I am using a Compaq Presario Laptop and i recently bought a new new mobile which has Wifi. Now I want to connect it to my pc via wifi. I know nothing about wireless networking or wifi.
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Aug 15, 2012
I need network drivers for a Compac Presaio F730US laptop with XP Pro The Compaq website does not have them for XP, just Vista.
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Apr 14, 2011
I just got a new router/modem from Frontier and the darn thing will not connect. I have a Compaq laptop with Windows 7 64 bit based system. What do I do?
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Aug 15, 2012
I am using a Compaq laptop, and i have Microsoft Virtual WiFi Miniport Adapter attached to it.I used to be able to connect to a Printer Brother MFC-J430W via wireless and print from it.But recently, when I try to print from it, it says that the printer is offline. I tried restarting my laptop, wireless adapter, and the printer, I also try restarting the spooler service but the attempt was not successful. Try unchecking SNMP and the printer is online but I can't print from it. So, I decided to uninstall the printer and reinstall it again. This is where another problem occurs. When I try reinstalling it, my laptop seems to be unable to find the printer (I have entered the IP address of my Printer but the printer still can't be found). Oh, and by the way, other laptop seems to be able to print a document from that printer.
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