Cisco Firewall :: Polycom HDX 7000 - Video Calls Through FWSM Ring But Cannot Answer
Dec 26, 2010
Running FWSM Firewall Version 3.1(4)
The problem is that calls originating from the outside of the firewall to the inside will ring but you cannot answer. The internal video conference server is a Polycom HDX 7000. There are ANY/ANY rules to/from this server and the default application inspection policy is set for h323/ras/h225 as follows:
[code]...
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Jul 20, 2011
I have this problem with the Polycom Video Conferencing (HDX 7000) While we can initiate a video call to other locations, we can not receive a video call from other locations. Whenever there is a incoming call, the polycom is ringing fine. but once we answer the call, the call will be disconnected. Our access rules are listed below, 203.125.99.99 is our public IP for example.
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Jul 1, 2012
I'm using a SRP521W-U. I've set up a SIP account on Line 1. I would like to be able to answer incoming calls on both FXS1 and FXS2. How do I achieve that both ports will ring?
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Jan 17, 2012
Site A Cisco 2911 -- 2 T1 WIC. One going to Site B 1841 another going to Site C 1841.I am looking for a way to setup a Polycom QOS, judging by several forum posts about this, would it be better to create an access list with the Polycom IPs to limit the bandwidth to 512Kbps? Or if not, a link for Polycom QOS configs? What is happening is when noone else is using the connection except for the video conference, after about an hour with the T1 not being 100 % utilized, the 2911 GE0/0 interface will start developing input queue errors. What I usually have to do is reboot the router at night and that alleviates the problem since regular data traffic will not cause this problem.
Current configuration : 3529 bytes
version 15.0
service timestamps debug datetime msec
service timestamps log datetime msec localtime show-timezone year
service password-encryption
[Code] .....
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Jan 8, 2012
I have only seen this problem with several video conferences from one location. Currently there is only one T1 connection from our HQ to remote location. When two conference calls are set to use 256Kbps connection to come back to the main HQ, after an hour or so the T1 connection would drop. What I mean about drop is that the route on the 2911 will disappear. I have to wait about 10 minutes for the connection to come back up or I have to reboot the router for the connection to appear again. There are no interface drops on the serial connections or ethernet connections.
HQ - 2911
Remote - 1821
2911 running config:
Current configuration : 3529 bytes
!
version 15.0
service timestamps debug datetime msec
[code]...
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Mar 18, 2013
We try to establish a Site-To-Site- IP Sec- connection between a Cisco 876 (local site) and a Check Point-firewall (remote site). The Cisco 876 is not directly connected to the internet, but is behind a DSL- Router with port-forwarding, forwarding ports 500 and 4500. The running config of the Cisco 876 is appended to this discussion thread. Unfortunately I get no output when debugging the connection with commands "debug crypto isakmp" and "debug crypto ipsec".
From the Checkpoint-firewall point of view the connection seems to establish, but there is no ping answer.
The server on the local site that should be reached from the network behind the Checkpoint-firewall has a routing entry "route -P add [inside ip-net remote] 255.255.255.0 [inside ip local]" (see also appended running config for naming of ip- addresses). Establishing a Cisco VPN- Client connection to the same Cisco 876 router works fine.
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Dec 28, 2012
I am encountering some problems setting up my new polycom hdx 8000 behind ASA 5540?I have opened reuired ports through the firewall ( incoming and outgoing). I have enabled inspection h323 on ASA and enabled the option NAT is 323 compatible on Polycom.
3230-3243 tcp
h323 tcp
h323 udp
3230-3285 udp
Here is the problem.I get connected to the call but I cannot the remote site cannot see and hear me.But I can see and hear them.
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Jun 15, 2011
We are trying to get a video conference system (POLYCOM) up running. Thrue a Cisco 1812 router with Firewall feature set.
I Have heard in the past that there should be issues with Polycom and Cisco, but have actually never seen it.I can establish a video call from inside the 1812 to outside.
But when I try from outside to the public ip adress there is nattet to, then it reach the video system and die straight after, so there is never any video session set up.
I have tried to remove everything regarding firewall feature and passing true, so the only thing the 1812 should do is NAT. And still the same.
I can not see anything in the log on the router from the ACL's where I permittet everything, other then it connect on the port TCP 1720, as it should. This is the software I'm running on the router:
Cisco IOS Software, C181X Software (C181X-ADVIPSERVICESK9-M), Version 12.4(15)T3, RELEASE SOFTWARE (fc1)
When I search Google, it look like there is a lot issues with Cisco and Polycom, but I have not found any concret solution. Other then I should use a ADSL line with a public IP address. As we probably is going to do.
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Apr 11, 2013
Using packet tracer I get an error saying:
Config
nat(inside) 1.0.0.0.0.0.0.0.0
match ip inside andy inside any
dynamic translaion to pool 1 (matching global)
translate_hits=45236,untranslate_hits=0
I cannot access my polycom unit on 172.20.16.8 via 10.20.60.8 below is my results of show run Result of the command: "show run"
: Saved
:
ASA Version 8.2(2)
!
hostname ciscoasa-stt
domain-name stt.vidol.gov
enable password qXcSIHaSa9B75GQC encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
[code]....
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Aug 19, 2012
I am trying to set up a Cisco ASA 5510 running 8.2 to allow a connection to a Polycom camera that sits behind it. What I want to do is forward multiple ports to allow a connection from an outside office. The polycom camera uses the following ports:
1720 tcp
3230-3235 tcp
3230-3253 udp
I got these port numbers from the Polycom web site. So what I did was create a service object as follows:
object-group service All-Polycom-ports
service-object tcp range 3230 3235
service-object tcp eq h323
service-object udp range 3230 3253 My question is how can I use this service object in a static (inside,outside)
command so that I don't have to create multiple commands for the port forwarding. Is this even possible or do I have to sit down and write out around 30 seperate commands to do this. I've been searching the web and it seems a lot of people want to do this but so far I haven't found an answer.
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Jul 10, 2012
can some one suggest me will it be recommended to use PIX firewall 525 on Voice ( sip ) network for 5000 CC to 1000 CC calls in signaling mode since our server are using public IP so will i be able to use it without NAT / PAT also will there be any issue of QOS.
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Dec 6, 2012
Have a asterix PBX running my system and I upgraded my security with a cisco ASA 5505. Now all the extensions are working including the remote once. Everything elase like internet.Other servers all working fine. Only problem is that when ever someone dials a landline number from an extension it does not go through.seems like the firewall is blocking it but I cannot figure out why or how. All the NAT and Access list is fine. Although I have no idea how to accept the SIP PROXY IP through the firewall and I am guessing that might be the problem. There is no any other problem and I am 100% satisfied with the ASA5505 except this problem
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Nov 8, 2012
I have an SA520 that is being used as a front end firewall. Behind it I have an IP PBX. The VOIP provides are registered and I can make outgoing calls. However It appears that the SA520 is either blocking or not routing the calls. I have opened the ports recommended by both the IP PBX and the VOIP provider. What do I need to do to make incoming calls through the SA520?
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May 3, 2011
We have 2 FWSM modules in each 6500 switches. 1st module is having 04 firewall vlan groups with 18 vlan interfaces in a single context firewall. All are working fine with no issues. Recently we create one more vlan on MFSC and add into the same firewall module. However newly created vlan inside the FW is not able to communicate with outside and also outside users not able to reach newly created subnet. But within the firewall zones (other interfaces) it can communicate. Once we did packet capture we noticed that its hitting firewall outside interface only and when we ping we got TTL expired error. we have default routes to outside and there's no any route inside as new segment is within the firewall (no any hop).
I guess there's no limitation on number of vlans that we can assign on one firewall eventhough there is a limitation for number of vlan-group which is 16 max (but we are within that limit).
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Apr 1, 2013
Can any1 tell me wat is the difference between ASA-SM1 and FWSM.
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Apr 10, 2012
I want to upgrade a pair of FWSM in active failover from 4.0(4) to 4.1(8) i just want to double check the process. i have tftp access to the primary at the minute. i cannot access the same tftp server with the standby. do i need flip over to the standby to be able to tftp the image across?
failover activehostname# changeto system
hostname# copy tftp://x.x.x.x/c6svc-fwm-k9.4-1-8.bin flash:image
hostname# copy tftp://x.x.x.x/asdm-622f.bin flash:asdm
hostname# reload
Once i have the images loaded i reload both at the same time?[URL]
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Dec 17, 2011
I am planning for an VSS in Core but firstly I need to upgrade FWSM which is at 3.2 Ver to 4.0.4 (min release) I have checked software dependencies but not sure about Hardware Dependency on Fwsm and Chassis for Eg. Rommon Upgrade on Chassis.
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Jun 26, 2011
I wanna upgrade FWSM Version 3.1(11) to latest 4.x version is this possible or i have to upgrade first to 3.2 and then to 4.x?
Is there any changes in configuration commands that i need to know? The version that 6500 running is s72033-advipservicesk9_wan-mz.122-18.SXF14.bin,an upgrade to 6500 is needed also?And if so what ios version will i put?Also which is the asdm supported version?
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Jan 15, 2012
We recently deployed a FWSM on our 6503-e boxes (w/ sup720). NAT is working (PAT) but the issue I am seeing is private traffic from remote sites is not being allowed through the FW. I was able to get the remote site to ping the FWSM itself (inside address), but no hosts behind it. Maybe an ACL issue? Also when I turn off NAT on the remote end, I can than access everything (We are NATng on both ends). Im a routing guy by nature so I will defer this to the security guys out there.
Topology
Hosts (inside/10.15.25.0/24) > FWSM (outside/public IP) -> Core Router -> MPLS CLOUD -> Core Router (NATng) - > Hosts (192.168.1.0/24)
ACLs applied to inside/outside interface
FWSM# show access-list ATX-ALLOW-IN
access-list ATX-ALLOW-IN; 15 elements
access-list ATX-ALLOW-IN extended permit tcp any any (hitcnt=222)
[Code]....
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Aug 14, 2011
We have a pair of 6500s with Sup720 running 12.2(33)SXI3. Each has an ACE-20 (s/w A2(2.0)) and FWSM (s/w v3.2(15)). We have reached a limit on the number of rules we can configure on the FWSM, and have determined that we shall upgrade to 4.1(5), with ASDM to 6.2(2)F. A question has been raised regarding the s/w on the ACE-20 modules. Do we need to upgrade them as well?
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Oct 1, 2012
ASA code 8.3 and higher uses NAT objects and totally changes the NAT rule config. I am new to FWSM .... but was wondering if this comparable ? I am lookinig at upgrading FWSM 3.1(16) to a higher 4.1 version .... but have a feeling this could be a huge task if NAT config changes as with the ASA's
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May 11, 2012
am trying to config a FWSM by ASDM 6.2f.there are formerly configured interfaces and new interfaces i created.when i add a new access rule it gets added only to all the old interfaces but not to the new ones i created.
1. what wrong with the new interfces i created?
2. whats the logic of auto adding a rule to "all" interfaces , the rules are incoming rules specific to interfaces or groups , why add the to the rule to "all" intefaces?.
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May 22, 2013
We would like to decommission our FWSMs and upgrade to the ASA 5555Xs. This leads me to ask the following: What would be the most efficient way of doing this without any interruption to production? How to successfully accomplish this?
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Oct 29, 2012
our FWSM (in 6509) is not coming up, when tried to sesssion up using "Session slot 1 proc 1" command,It is giving error , "Tyring 127.0.0.11 .....connection timed out remote host not responding".
In "show mod" command output at Switch in IOS console: under Card Type Section: it is showing Model & Serial Number correctly, Under MAC address sectino: displaying some MAC address But in Online Diag Status, it showing "Unknown" for Module 1.
We tried re-seating in other slots, but of no use. Giving same error. Some of other forms are saying it is the issue with 128 Mb CF image problem, FWSM is no more reachable from 6509 IOS console. We even tried using FWSM console (using PC-Conse & LCP Console) but FWSM is not contactable.
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Apr 13, 2011
I am having two dc switches with FWSM modules installed. DC switch1 FWSM (Ver 3.2(12) is wokring as active and Secondary DC switch2 FWSM (ver 3.2.(12) is in standby mode.
From yesterday I am trying to login primary FWSM, It is accepting my username and credentials but prompting again for username please refer below
DXB-DC1>session slot 5 p 1The default escape character is Ctrl-^, then x.You can also type 'exit' at the remote prompt to end the sessionTrying 127.0.0.51 Open. [code]
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Feb 3, 2012
I have had a strange issue with a pair of FWSM's in 2 6500's, it seems there was a failover but both module's have been reset.
CAT1
Feb 03 17:08:46.525: %SNMP-5-MODULETRAP: Module 8 [Down] Trap Feb 03 17:08:46.522: SP: The PC in slot 8 is shutting down. Please wait ...Feb 03 17:09:01.525: SP: shutdown_pc_process:No response from module 8 Feb 03 17:09:11.382: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set off (Reset) Feb 03 17:10:56.093: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimal Diagnostics...Feb 03 17:10:59.796: %SVCLC-5-FWVTPMODE: VTP
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Jul 9, 2012
Can I upgrade FWSM 4.0.3 to 4.0.17 with Chassis IOS s72033-adventerprisek9_wan-mz.122-33.SXH4.bin ?
In chassis's slot we have ACE and FWSM slot also. if I will upgrade chassis it will reboot ACE too.I do not want to reload Chassis.
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Sep 27, 2012
I'm running two C6509 Chassis with FWSM and ACE module install on each chasiss.I have no problem with session into 1 FWSM and 2 ACE modules.But 1 FWSM module can't be access by session command.As I understand two FWSM module status is OK, and working fine.When I tried to session into FWSM, I got these messages..
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Jan 11, 2010
I need to upgrade the fwsm image from 3.1(10) to 4.0(8). Can i do it directly from 3.1(10) to 4.0(8) ?Do i need to upgrade other image also along with Firewall version 4.0(8)?
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Jul 16, 2011
I think I got a strange behavior on a context of my WS-SVC-FWM-1 (on a Catalyst 6509 running IOS 12.2(18)SXF17a) that is running FWSM Firewall Version 4.1(3). This context sends these log messages every ten minutes:
Jul 17 2011 23:31:16: %FWSM-6-302010: 0 in use, 0 most used
Jul 17 2011 23:31:17: %FWSM-6-302010: 2245 in use, 107133 most used
[code]...
If I issue the "show conn" three seconds later the log message, the output I got is: FWSM# sh conn 1041 in use, 107133 most used
In another context on the same FWSM the log message sent every ten minutes is just this one:
Jul 17 2011 23:31:17: %FWSM-6-302010: 1358 in use, 72503 most used
Jul 17 2011 23:41:22: %FWSM-6-302010: 1590 in use, 72503 most used
In this case there is no the log message where the "in use" field and "most used" field are 0 (zero). why does the context send the message with the "in use" field and "most used" field 0 (zero).
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May 17, 2011
I have attached a drawing of our network. We have two 6509's connected to two Cisco 2811 (onsite) that the ISP owns. I am trying to get one side up and running before I worry about redundancy and so forth. For this reason I have set all the HSRP priorities to 110 on the left 6509. I have HSRP running between the ISP routers and V LAN 101 of the 6509's. This works as I can ping yahoo and Google just fine from the 6509 switch. I can't get from my laptop connected to V LAN 23 to the internet.
It doesn't even attempt to NAT as there are no translations. I have public address assigned by my ISP configured between the ISP routers and my 6509 on V LAN 101. I then have the public address assigned to V LAN 100. I configured V LAN 100 on the switch and V LAN 100 on the FWSM with the IP address in the drawing. I have my NAT statements and route in my FWSM according to the drawing as well. On the switch, I have a default route to X.X.12.19 which is the VIP between the ISP routers. I can reach anything on the inside of my network, including the old network addresses from V LAN 23.
1. Is it best to do NAT at the FWSM or should I do it on the MSFC connected to the ISP routers?
2. If I have to configure NAT at the FWSM, does this requires me to extend the public network down to the FWSM?
3. I'll take any examples you may have as I am stuck.
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Dec 20, 2012
We run a 6500 with an FWSM with multiple security contexts as well as cascading contexts with a "shared V LAN" . There is a problem with regards to Linux machines and our shared network.
For example, we have three Linux machines in production, each in three separate V LAN's. For me to communicate to these boxes from one V LAN to another I must first ping the server. If I do not ping the server it will not bring up a connection like ssh or HTTP, etc. Below is the error I get from the FWSM that hosts the Linux server, but like I said once I ping the server the error goes away. We only have this problem with Linux machines, and it is a problem for all three of them. Is the FWSM having issues understanding something with all three Linux boxes? Below is the error I get at first, when I try to SSH from one V LAN to another V LAN with the Linux machine.
6 Dec 21 2012 16:33:54 106015 10.255.12.109 22 10.255.1.30 63000
Deny TCP (no connection) from 10.255.12.109/22 to 10.255.1.30/63000 flags SYN ACK on interface inside.
Below is what happens when I initiate a ping to the Linux Server and then ssh again. Notice it builds the connection with no problem after the ping. During the ping it builds the dynamic translation, and then when I ssh it builds the TCP connection. Do you know why this could be?
6 Dec 21 2012 16:35:08 305009 10.255.12.109 10.255.12.109
[Code]....
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Oct 25, 2011
I defined a static route: 192.168.0.0 / 255.255.255.0 / 192.168.1.201 (gateway), I can connect from 192.168.1.0 to 192.168.0.0 but we cannot ping in this local network. We have a CISCO 18000 as a VPN IP configured between this two local network.
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