Cisco Switching/Routing :: WS-C3750X-24S / Continuous High Processor Utilization Involving Hl3mm Process
Apr 3, 2012
We are running a stack of 2 WS-C3750X-24S-E's with IOS version 12.2(58)SE2 and we are seeing continuous high processor utilization involving the hl3mm process. The stack is configured for PIM Sparse mode, with 2 upstream Nexus 5596'es acting as both RP candidates and as BSRs. The hl3mm process generally runs at about 19% but can spike up into the 60% range.Symptoms on the 3750X are spiking latency and sluggish CLI perfformance. I thought at first that we might be running into SDM limits, but the "show platform tcam utilization" show that we are far under the limits of the default SDM template. Performing the "show ip pim (vrf name) bsr-router" command freezes the system and takes 20-30 seconds to return results. Similiarly configured WS-C3750G-12S running 12.2(55)SE3 does not exhibit these same issues.
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May 22, 2012
I am running a 1712 12.4(25d) with NAT, VPN and FW/IDS. I have a broadband ethernet connection at 20mb. As I run some traffic through it, the processor jumps up to near 100% and throughput comes to a screeching halt. IP CEF is turned on and makes no difference when it is turned off or on.
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Sep 20, 2012
I am seeing a strange situation on my 6500 switch?By having snmp walk on '1.3.6.1.4.1.9.9.109.1.1.1.1.3' (== cpmCPUTotal5sec), I came to know that there are two processor and the cpu util for switching processor is gone to 88 % and some time creeps to 99 %.
snmpwalk -v2c -c "removes" sw6500 '1.3.6.1.4.1.9.9.109.1.1.1.1.3'
SNMPv2-SMI::enterprises.9.9.109.1.1.1.1.3.1 = Gauge32: 12 (--- this is for CPU of Router Processor )
SNMPv2-SMI::enterprises.9.9.109.1.1.1.1.3.3 = Gauge32: 99 (--- this is for CPU of Switching Processor )
but when I do sh process cpu on the console, all looks normal as it shows cpu utilization of RP. why the value is so high on the switching processor ?
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Apr 18, 2012
we are using Cisco 6509-E VSS mode [12.2(33)SXI] ipbase image and facing high cpu utilization. In show process cpu output it is showing some "ios-base" process consuming cpu. I attached show cpu output
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Apr 22, 2011
My client using 3845 as a core router . 200 number of branch are connected through 6 ISP.Some of days average process shows 90 % . Max time 50 %.In the morning when Branch location are off then time also high utilization.High utilization is not continue after intervals of time or periodic time its goes to high.
have any solution for that ?. before once 3845 is crash for that. another is ready for replacee.We test another device like core switches for observation CPU rate.
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Feb 7, 2011
Each time I enter show run on my router 2821, it takes ages to display and I have a cpu peak from the ssh process ( I am connected through SSH)
RTR-2821-01#sh proc cpu sorted
CPU utilization for five seconds: 96%/21%; one minute: 34%; five minutes: 22%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
55 26948 814 33105 74.96% 16.92% 5.87% 323 SSH Process
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Feb 12, 2012
First of all I purchased the switches with part no. WS-C3750X-48P with the following IOS c3750e-universalk9-mz.150-1.SE1 & IOS feature license to work as ipservice.
Symptoms:
1) - When running the switches in stack mode (connecting the booth switch with full-duplex stack) I found the cpu utilization on each switch reached to 34% The Hulc LED Process reaches to 20%
3) - After about 1 hour with no connections to the switch I found the status not changed.
4) - I tried to run each switch in stand-alone mode (without stack cables connected) & monitor the status of the cpu utilization. I found it the same problem exist. Actions taken:
1) - Refereeing to the internet I found a bug ID describing the status of the mentioned symptoms (attached)
2) - I made a down grade for the IOS version to be c3750e-universalk9-mz.122-58.SE2.bin
3) - The mentioned IOS solved the Hulc LED Process (became 1 : 3 % ) & however cpu utilization became 18% with no links or traffic connected to the switches.
4) - I guess that 18 % utilization is too much for a free switch (refer to the show run file) as I did not configure any advanced commands.
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Nov 14, 2011
We suddenly noticed high CPU utilization on one of our 7600 routers. I output of show process CPU showed high utlization for the FM core process. I looked it up but did not find information on what this process does. [code]
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Nov 16, 2011
I am a little stuck trying to troubleshoot unusually high cpu on 7600 Platform.This has been going on for many hours and not been causing a problem, but this doesn't seem replicated in our network and I am concerned about the cause.I have attached some output below, and disabled netflow on interfaces to free some switching CPU. How to track the cause of this? We only have routing protocols and 5 static routes to Null 0, so I cant see how this can be a route loop, but willing to stand corrected. Routes are learned from BGP with OSPF/MPLS internally on the network. This switch also connects to access switches on RIP and EIGRP.
No change has been made to this device when this problem started to occur so I am suspecting something about the traffic has changed or there is a rougue user? [code]
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Nov 7, 2011
Currently, my Cisco 3750x (2 switches stacking) is having very hight CPU. Below are some of the output :
3750-ANA#sh processes cpu sorted | ex 0.00
CPU utilization for five seconds: 55%/30%; one minute: 55%; five minutes: 55%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
[Code]....
I am not sure what is using CPU to go up like this. I had tried some troubleshooting guide on Cisco web site like "Troubleshooting high CPU Utilization"
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May 29, 2012
I have a process whick take all the CPU on two differents Stack of WS-C3750G in version 12.2.53(SE2):
XFRPALSN02R#sh proc cpu sorted CPU utilization for five seconds: 97%/3%; one minute: 95%; five minutes: 95% PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process 307 5450059 4167397 1307 86.74% 83.63% 83.35% 0 hulc nrgyz PD di XFRPALSN02R#sh proc cpu sorted CPU utilization for five seconds: 96%/3%; one minute: 96%; five minutes: 96% PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process 307 7779608 5947379 1308 86.26% 85.75% 85.30% 0 hulc nrgyz PD di
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Oct 9, 2011
i try newest ios 15.1(3)S0a and 12.2(33)SRE
in both case some times i obtain lowing traffic on interface and highest cpu - to 100%
after clear cef linicard i obtain growing traffic and cpu 0%
#sh proc cpu s
CPU utilization for five seconds: 87%/83%; one minute: 91%; five minutes: 96%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
7 1711512 87883 19474 4.06% 0.84% 0.89% 0 Check heaps
[Code].....
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Jun 4, 2012
Our switch is very high cpu in process arp
Am debug ip arp track command the result as below
-- on this switch have interface vlan 201 ip subnet is 10.11.201.1/24
Jun 5 15:30:40.732 GMT+7: IP ARP: rcvd req src 10.11.201.217 0001.6c6b.8ab9, dst 172.27.116.73 Vlan201
Jun 5 15:30:42.150 GMT+7: IP ARP: rcvd rep src 10.11.201.217 0001.6c6b.8ab9, dst 172.27.116.4 Vlan201
Jun 5 15:30:42.150 GMT+7: IPARP_TRACK: ARP tableid(0) 10.11.201.217 Vlan201 mode(1) modified.
Jun 5 15:30:42.150 GMT+7: IP ARP: rcvd req src 10.11.201.217 0001.6c6b.8ab9, dst 172.27.116
and then am try to shutdown vlan database 201 after that the cpu process has to normal state.
How to check the root cacus?
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Nov 29, 2011
I have a router 3845 with c3845-advsecurityk9-mz.124-24.T6.bin software . Frequently we are facing problem in logging to the device .Inorder to resolve we need to reboot the router . Yesterday fortunately i have got the console access for some time so i came to know that TPLUS process is consuming 99.9% percentage cpu.
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Aug 30, 2010
I have a problem with cpu high.tell me if normal have this process?
CPU utilization for five seconds: 29%/0%; one minute: 29%; five minutes: 30%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
29 198216576 402619350 492 15.83% 15.87% 15.68% 0 Cat4k Mgmt HiPri
30 175197296 96703435 1811 10.23% 10.10% 10.64% 0 Cat4k Mgmt LoPri
Cisco IOS Software, Catalyst 4000 L3 Switch Software (cat4000-I9S-M), Version 12.2(25)EWA14, RELEASE SOFTWARE (fc1)Technical Support: [URL] Copyright (c) 1986-2008 by Cisco Systems, Inc.Compiled Tue 20-May-08 18:49 by chendahImage text-base: 0x10000000, data-base: 0x114BE208
ROM: 12.2(31r)SG2Dagobah Revision 226, Swamp Revision 34
System returned to ROM by reloadSystem restarted at 00:36:52 UTC Sat Dec 10 2011System image file is "bootflash:cat4000-i9s-mz.122-25.EWA14.bin" cisco WS-C4506 (MPC8245) processor (revision 10) with 262144K bytes of memory.MPC8245 CPU at 266Mhz, Supervisor II+Last reset from Reload1 Virtual Ethernet interface144 FastEthernet interfaces2 Gigabit Ethernet interfaces511K bytes of non-volatile configuration memory.Configuration register is 0x2102
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Feb 6, 2012
We are experiencing with high CPU input due to ARP input between 20:30 and 22:30 every day At this time we have a lot of backup operations. When I look the netflow report, I can't see anything anormal.
We are changing our backup server's NIC card from 1gig to 10Gig. The backup operation's traffic is high (approx 2Gbps level) but 6509 has to be handle this size of traffic.
We are using two 6509E in VSS mode and our image version is s72033-adventerprisek9_wan-mz.122-33.SXJ.bin
20:00
show ip arp summary
--------------
2588 IP ARP entries, with 166 of them incomplete
[Code].....
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Nov 18, 2012
I'm facing high CPU utilization issue due to a ssh process on 3750 switch. What is the use of SSH proces in the switch? Can I disable it for troubleshooting?
will there be any impact if I disable it?
#sh processes cpu sorted 5min
CPU utilization for five seconds: 99%/0%; one minute: 66%; five minutes: 46%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
159 1896078 589986 3213 3.96% 10.76% 14.00% 0 Hulc LED Process
165 32871 591 55619 77.42% 33.40% 8.85% 3 SSH Process
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Nov 13, 2011
which process is consuming high memory with my c6509 switch.
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Mar 28, 2013
We have a Cisco 3845 router configured as a voice gateway with multi SIP trunks. But when it reachs 200 calls traffic, the CPU increase to 60-70% and caused by CCSIP_SPI_CONTROL process.
CPU utilization for five seconds: 46%/30%; one minute: 54%; five minutes: 58%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
377 400729448 171017979 2343 6.31% 10.71% 12.44% 0 CCSIP_SPI_CONTRO
[Code].....
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Jan 31, 2012
We are facing high CPU Utilization on Cisco 3750X-48P-L without any traffic on it. find the attached log files for 2 separate 3750's stack, we have upgraded the IOS of SW2 from "c3750e-universalk9-mz.122-55.SE3.bin" to "c3750e-universalk9-mz.122-55.SE4.bin" but still we found the same issue with CPU utilization.
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Apr 24, 2013
I've been looking at reported problems with our Vdeio Conferencing kit attched to a stack of 3750's (which I think is down to QoS) but this got me looking at the logs. We get a lot of high CPU utilization warnings mainly for SNMP (315), Hulc running con (95), Virtual exec (289). I understand the last two are normal, and the SNMP one is probably Cisco Works polling as it happens every 4 hours.
However I've got an odd one: Apr 25 07:34:58: %SYS-1-CPURISINGTHRESHOLD: Threshold: Total CPU Utilization(Total/Intr): 93%/0%, Top 3 processes(Pid/Util): 296/85%, 144/0%, 154/0%
What is Pid 296? It's not listed on the switch:
293 39056 18456 2116 0.00% 0.00% 0.00% 0 SpanTree Helper
294 8 73 109 0.00% 0.00% 0.00% 0 EEM Server
295 0 2 0 0.00% 0.00% 0.00% 0 EEM Policy Direc
[Code].....
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May 20, 2012
From couple of weeks we have observed the cpu utilization of cisco 6509 with SUP 720 is high. During daytime from 9:00 to 21:00 it keeps increasing & reaches 98% & after 21:00 becomes normal.
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Mar 19, 2013
Cpu always hitting 70% to 80 % and interrrupt traffic is 70%. Want to know the root cause for this issue.
CPU utilization for five seconds: 73%/65%; one minute: 71%; five minutes: 67%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
1 8 59 135 0.00% 0.00% 0.00% 0 Chunk Manager
2 58864 3290773 17 0.00% 0.00% 0.00% 0 Load Meter
3 1784 238001 7 0.07% 0.01% 0.00% 2 Virtual Exec
[code]....
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Jan 13, 2013
I have a 2 cisco core (cisco WS-C6509-E (R7000) processor) and been working for quite sometime.they are conneted with HSRP with active standby config with a 10 g module for redundancy just today I see that the cpu utilization went to about 50% and its the same on both cores.
[Code] .......
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May 3, 2012
I have some events where the CPU utilization in a cluster switches of WS-3750 is going to 100%, the process with the major utilization of CPU is the "hulc running con".
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Feb 8, 2011
We have seen high CPU utilization on some Cisco switches of type 2960S. Also we got info, that applications are running with poor performance or with interruption.Following IOS is loaded: C2960s-universalk9-mz.122.55.SE
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Oct 19, 2012
In Cisco 3750 facing high CPU utilization for specific period. During this period traffic response times across the switch degrades. Steps to identify interface potentially generating traffic. I have attached 'sh proc cpu history' , ' sh ip traffic', 'sh proc cpu sorted' during troubled period .
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Dec 13, 2011
We have cisco 4510R+E switch with IOS-XE Software Version 03.01.01.SG RELEASE SOFTWARE (fc1).Our this switch is having two core & one core is always going to about 90% to 98% cpu utilization while other core is showing normal (about 5% to 10%),we check with-This switch is gateway of our LAN.
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Dec 9, 2011
I am experiencing high cpu utilization in my 29501 switch. see the copied sh process cpu output.
CPU utilization for five seconds: 99%/95%; one minute: 89%; five minutes: 37%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
1 0 2 0 0.00% 0.00% 0.00% 0 Chunk Manager
[Code].....
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Feb 16, 2012
I am a new network engineer on a retail company and I am having a problem on the High utilization of my 3-stack switch 2960 only during Peak Hours of the Store Sales.
Note: on Peak hours, it is peaking at 90-95 %
here is the utilization after Peak hours:
4444333334444433333333333333333333333333333333333333333333
[Code]......
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Nov 2, 2010
I am looking at the utilization on a Catalyst 3560-E. I am running a test with eight 1 GIGE links RXing at 95 % utilization. All of the traffic is going to a TenGigE port. The device on the TenGigE port is echoing back all of the traffic received, so the 1 GIG links are TXing at 95% as well.When I do a "show controllers utilization", the port utilization numbers are correct, but the fabric utilization is higher than I would expect. The fabric should be 128 gigbits / second in this switch, and there is 7.6 gigabits TX/RX to the ten gig port. The fabric utilization is at 49%. I would expect 7.6 / 128 = 5.9% or possible double that. [code]
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Jan 29, 2011
Cisco 6509 modular IOS getting high cpu in interrupt but the switch process switching is still less. Any sugeestion what could be the problem?
Process sbin/ios-base, type IOS, PID = 16407CPU utilization for five seconds: 12%/81%;
Sometimes cpu goes upto 100%
Version - s72033-ipservicesk9_wan-vz.122-33.SXH5
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Feb 23, 2013
we have 2811 router with multiple servers connected to it's lan from which there are monitoring servers in between , the router suffers always from high cpu utilization
configuration has alot of ACLs & NAT & IPSEC Tunnel with wan bandwidth 20 M? Is there any method to reduce the high CPU utilization shown below !!
CPU utilization for five seconds: 90%/80%; one minute: 93%; five minutes: 90%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
104 737029848 427864243 1722 5.45% 5.65% 5.65% 0 IP Input
253 63392216 11081854 5720 1.04% 1.15% 1.12% 0 IP NAT Ager
260 82602372 137425723 601 0.64% 0.64% 0.66% 0 PDU DISPATCHER
[code]....
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