Cisco VPN :: ASA 5510 - AnyConnect Client 3.0 - Failed To Load Preferences
Jul 25, 2012
I have the problem, that when I want to connect to the VPN Gateway (ASA 5510) with the AnyConnect Client 3.0 I will get the error "Failed to load preferences" when I try to connect via the SSL Portal of the ASA, everthing works fine... I have tried to reinstall the Client - without any success.
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Sep 26, 2012
I have been locked out of using my VPN over the past week because of the error "Failed to Load Preferences". Whenever I open the cisco anyconnect and select the current selection or enter in a new connection I get that error. I have tried reinstalling, deleting out the cisco folder from my user account, and running cisco through the web that gives me the error "Web-based installation was unsuccessful. If you wish to install the CIsco Anyconnect VPN Client, you may download an installer package."
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Jul 30, 2012
Windows clients work fine. When loaced from safari in Mac OS, it also works fine. -- If I browse to the url, like vpn.xxx.com/profilename, I can login and anyconnect will start and connect automatically. Only when run from applications > Cisco > Cisco Anyconnect Secure Mobility Client, I will get this failure. Is this a configuration issue?
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Oct 31, 2012
I upgraded to ASA 9, and asdm 7, everything went perfect except AnyConnect IKEV2 doesnt work anymore, I have a lot of errors under my event viewer:
When it goes to install I get this error: Failed to perform required client update checks. Contact your system administrator
Under Eventviewer I find:
Function: CDownloadTask::Run
File: .DownloadTask.cpp
Line: 413
[Code].....
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Aug 5, 2012
I'm on a Mac connecting to a Cisco ASA 5510 with AnyConnect VPN client.
The connection is established and it works for 15-30 seconds, then the connection drops. AnyConnect will reconnect, and then it works fine.
I noticed in the logs that it reconnects with a smaller packet size.
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Dec 11, 2012
I have configured anyconnect for phone at ASA 5510. Phone can connect to Corporate network through VPN from outside without any problem.
If I connect laptop to PC port at phone, I can run anyconnect client at pc and get vpn connection through phone. Can I get VPN connection for laptop through phone without running anyconnect client at the laptop i.e. can phone share VPN connection for laptop at PC port?
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Sep 20, 2011
ASA 5510 configuration for Csco anyconnect vpn client. Currently ASA is configured for self-signed certificate acces thru anyconnect ssl vpn. So the cert is being generated with every connection (of my understanding, I haven't found any identity certificate on the current configuration, at least on ASDM). Now I need to use a certificate from our local windows CA that we have at the office. I.e. self-signed certs should be changed with another one issued by our local office authority.
1. Generated new rsa key pair on the ASA
2. Generated CSR from identity certificates
3. Applied CSR to the windows CA and generated the certificate
Now I need to understand what is going to happen after I install this certificate on the ASA's identity certificates and apply it to outside interface. Is there anything to be done on the users side to use new certificate? Do they need to download and install the root certificate from the same CA? Do i need to have the root certificate installed on the ASA or identity is enough?
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Jan 18, 2012
We have 2 ASA 5510's running in a Active/Standby configuration. It appears that most of the changes we make on the active unit are replicated to the standby unit. However, there are 3 AnyConnect Client Profiles on the active unit and none of them show up on the standby, the standby has no AnyConnect Profiles. We also have 1 OnConnect script on the active unit and it does not appear on the standby unit either.
I was under the assumption that all config items on the active unit would replicate to the standby. Is this not correct? Do I need to do something extra to get everything replicated? Are there other items that do not replicate?
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Feb 27, 2012
Here is the pertinent information first...
Windows 7
Cisco AnyConnect SecureMobility Client 3.0.4235
Cisco ASA 5510 firewall 8.2
The problem is.....When I log in, the client does its start-up bit, and then displays a "This certificate is intended for the following purpose(s):" message. If I decline the certificate, it gives me the error message shown in the image, but I can otherwise continue and establish my VPNs with no problem.
Unfortunately, the certificate it selects has nothing to do with my organization ( in fact, the certificate is for "*.whitepages.com" - see images). To make matters worse, I can not find this referenced certificate anywhere under my user context in Windows.
I have tried removing, rebooting, and re-installing - it does no good.How do I force the client to stop using this incorrect certificate, and to at least use one that belongs to my organization?
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Jan 2, 2012
So, I've set up Anyconnect client access to an ASA-5510.
I've got a handful of interfaces, which contain hosts that should be accesible to anyconnect clients. I'm unable to reach addresses on a specific network, due to what packet-tracer claims is an implicit deny, though I'm unsure where to apply an access-list in this case.
fw1# show nameif
Interface Name Security
Ethernet0/0.205 SECURE 90
[Code].....
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Apr 20, 2009
We are using an ASA 5510 and remote access (SSL VPN) using the AnyConnect client.
Is it possible to display a user message when a user connects using the AnyConnect client, matching a specific dynamic access policy? Can the message be displayed when the action is "Continue" rather than "Terminate"? I can't seem to get this to work and wondered if there was a LUA function to do this.
We have a DAP which gives a restricted ACL when the user's anti-virus is out of date, and I wanted to notify the user to update their anti-virus and reconnect.
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Apr 21, 2013
Do the problem caused by the modems itself or it just sign of faulty Ethernet switch (using 20 port Allied Telesis ethernet switch).
Sometimes I cannot connect to internet due to "unidentified network" buy i can resolve this problem by restarting my modem + switch.
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Oct 16, 2012
My client is upgrading from anyconnect 2.5.2014 to 3.1.00495. The ASA is running ASA 5520 version 8.2(5)33 and is in an active/standby failover pair.when trying to push out the new 3.1 from the pair to windows 7 and XP machines, he gets the error "Failed to get configuration from secure gateway. Contact your system administrator". When he tries to push 2.5.2014 and 2.5.6005 out from the pair this works fine.When pushing the 3.1 out from a stand-alone test ASA 5520 it works fine.
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Sep 23, 2011
We've deployed WebVPN on Cisco ASA 5540 and its working fine with no trouble in relation to connectivity. My Anyconnect VPN users are able to download the client and connect to our corporate network.However, sometimes when I try to connect after entering the credentials it keeps saying Login failed.
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Nov 28, 2011
There is ASA 5505:
- 8.4(2) IOS
- FLASH: 128 Mb
- DRAM: 256 Mb
Requirements for 8.4(2) are acomplished: For the ASA 5505, only the Unlimited Hosts license and the Security Plus license with failover enabled require 512 MB; other licenses can use 256 MB.Are installed latest AnyConnect packeges for linux, some smatphones (each 4-5 MB). But for Windoes it's 21 MB and we got error "Failed to unzip the Anyconenct Package". In prior IOS version there was command cache-fs limit, by default it was 20 Mb. As i understand ASA now dinamically determines amount of cache memory and it's not enough. Because of the increased size of the AnyConnect package from 4MB in AnyConnect 2.5 to 21 MB in AnyConnect 3.0, you may need to upgrade the ASA flash and memory card first.If your ASA has only the default internal flash memory size or the default DRAM size (for cache memory) you could have problems storing and loading multiple AnyConnect client packages on the ASA. Even if you have enough space on the flash to hold the package files, the ASA could run out of cache memory when it unzips and loads the client images.So there is a question, after DRAM upgrade to 512 MB will be there enough cache memory for Anyconnect packeges with total size 35-40 Mb?
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Mar 15, 2009
I've got a short trouble running anyconnect client 2.3.254 under Mac OS X 10.5.6.If I use it to connect an ASA 8.0.4 through a proxy (squid) it doesn't work.If I use Win XP, with same proxy, it works.If I don't use any proxy, with my Mac OS X client (on another WAN access) it works too.So, is anyconnect client supported over proxy server on MAC OS X ???? or did I miss something ?
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Oct 26, 2011
I am using AnyConnect VPN 2.5.3054 on two different computers (Windows 7 and XP SP3) with Kaspersky Internet Security 2012. Upon successful connection, the client disconnects and goes into a continous loop of reconnection to no avail, a message at the bottom appears: "A VPN reconnect resulted in different configuration setting. The VPN network setting is being re-initialized. Applications utilizing the private network may need to be restarted."At times I also see after this loop of attempts to reconnect: "The VPN client agent SSL engine encountered an error. Please retry, or restart AnyConnect."Note: I added the VPN applications to the trusted zone of KIS 2012, unchecked the SSL and HTTPS 433 ports and added exceptions for the applications, again without use. I tried uninstalling and installing after disabling KIS but the problem persists.
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Sep 27, 2012
Does VPN concentrator "VPN3005" work with AnyConnect SSL VPN client?
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May 9, 2013
Some of my VPN users are getting the following error on Windows 7 64 bit computer. I have uploaded the client to a website. The VPN users are supposed to download and install the client from the web-site. Then they enter the URL to connect to our VPN. This worked fine during the test and only some users are having issues. This seems like Windows issue.
Error “There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personal or package vendor”
Client- anyconnect-win-3.1.02026-web-deploy-k9.exe
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Feb 19, 2011
We have a RA Vpn split_tunnel setup in one of our locations which is working fine in all areas except for traffic destinged for one specific website using https. This vendor only allows the HTTPS connections to them to come from certain outside IP addresses. ssentially it should work like this:RAVPN_client (10.4.4.0/27) --> https request to vendor_ip (208.x.x.x) ---> ASA55XX --> NAT_to_outside_ip --> https request to vendor_ip (208.x.x.x) need to understand how you would go about NATing ONLY this specific https traffic from the RA VPN while not having to alter the setup otherwise. Internal hosts (aka behind the ASA physically) do not have any issue getting to this site, as its nat'd to the outside ip address as we expect.Here is what we are using for the NAT Exemption list he 10.2.2.x, 192.168.100.x and 172.23.2.x are other remote sites that we have. RA VPN users are using the 10.4.4.0/27 do not have any issues connecting to them, no matter the protocol.
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Oct 4, 2011
when it comes to IOS based SSL VPN setup, so have run into an issue which I can't seem to find an answer for.
What i'm after is a way to restrict access to an AnyConnect authenticated and connected client, on a specific profile, to a list of specific websites (all on the Intranet). Everything else must be blocked.
On the IOS device, I had it fudged to pretty much retstrict access to a certain IP and port, and used a mod rewrite in Apache to re-write a URL from that IP to the host the site actually resided on. It's cludged together and working, but it's not ideal (and it's not going to allow for scaling up to what I need).
I can find plenty of references here and on the net to using regex to create block lists based on a global policy to disallow specific URLS, but I need the inverse of that, and, only applied to a specific policy group.
Is this possible on an ASA5505? Is it possible on *any* ASA?
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Dec 24, 2011
I am having an issue I need to have the outside interface terminate a ssl AnyConnect Client. I have several groups the will login and I need multiple inside interfaces to satisfy my security needs.
I have one group call ombudsman-mhdd and they need to go out interface g0/1.231 and another group called oet-router go out g0/1.232.This works on my 8.2 box but I am having trouble routing traffic out these interfaces.
interface GigabitEthernet0/0
description trunk mplsfe-hub g1/10 - - null
nameif outside
security-level 0
ip address 207.171.92.25 255.255.255.252
!
[code]....
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Apr 16, 2013
I have noticed that the error "unable to process response from x.x.x.x" when using anyconnect is very common and that the actions to handle it are different. Right know I have the same issue. Let's name it "the message" =)
We are running:
ASA 8.2(2) . AnyConnect 2.5.1025
In my scenario, we used to be able to connect to the ASA using AnyConnect but suddenly it stops to work showing "the message" =) We did this procedure, but it did not worked for us
[URL]...
My first question would be:
How can I obtain more information so I can get a better idea to handle "the message"?
The next step I am about to do is upgrade the AnyConnect Cliente to 2.5.2019. According to the release notes, this versión is supported with ASA 8.2(22)
I also notice that the AnyConnect client can be install with a component named Cisco Diagnostic and Reporting Tool (DART). Does this tool could be usefull to troubleshoot "the message"? What kind of information does DART can give us? Were can I find the files it captures?
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Jul 24, 2011
I'm trying to test Anyconnect VPN but after configuring the required configuraiton I'm not getting Anyconnect client downloading and it just log into the clientless webvpn. Below are my basic required configuration. I have tried with few other ASA the same configuration but it worked fine. I'm using the default SSL VPN base license (02) with the ASA5580 code running 8.2.2
webvpn
port 8080
enable nms-s90
[Code].....
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Apr 3, 2012
I currently have a problem with a printer that is being shared through 3 other computers. One machine is the host and it shares to the others. On one of the computers, whenever I select printing properties to change to grayscale printing, I receive the following error...
Function address 0x4f5c80c6 caused a problem fault. (exception code 0xc0000005) Some or all property pages(s) may not be displayed.
This is on a Windows 7 32 bit computer using an HP OfficeJet Pro K5400 Series printer. I have removed and re-added the printer to the computer and attempted to update drivers but nothing seems to work at getting around this error.
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Jun 28, 2011
I've been trying to set up a SSL VPN connection for remote conenctivitiy with AnyConnect Client. I've configured virtually everything necessary, I can connect to the VPN page, download the Client, establish connectivity, Get an internal-IP address. But I can't ping any internal (and of course external IP addresses)
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Jan 22, 2012
I want to connect with AnyConnect Secure Mobility Client 3.0.2052 to ASA 5540 Version 8.4 and SSL Premium License.The clients using Maschine Certificate to authenticate to ASA. This works fine.Now I want to setup a DAP to verifiy the client against the Microsoft AD using LDAP. I configured LDAP server in ASA see:aaa-server LDAP protocol ldap aaa-server LDAP (inside) host ldap.com ldap-base-dn DC=x,DC=x,DC=x,DC=com ldap-scope subtree ldap-login-password ***** ldap-login-dn ***** server-type microsoft ,I can see that it works if I test the server via the testbotton in ASDM and I see it in CLI "debug ldap 255" also. But if I configure in DAP: AAA Attribute ID:memberOf = DomainMember I can not see any request to the LDAP server during I try to connect with the Client und the DAP doesn't match.
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Apr 15, 2013
I already have traditional IPsec VPN access working just fine through this device. Users connect and authenticate using a windows AD server for RADIUS and everything works great. However, the customer wants to use AnyConnect instead of the traditional VPN client. So I added a SSL connection profile (the anyconnect essentials feature is enabled on the device) and told it to use the same IP pool and RADIUS server group as the IPsec clients. I used the ASDM wizard to configure it and had no issues completing the wizard. when trying to make a connection to the webvpn portal I get a 404 error instead of the client portal. Also when trying to connect with the Anyconnect client, I get the usual "Untrusted VPN certificate" warning, but the connection attempt fails when I click through it.The strange part is when I look at the issued certificate in the browser or the client, it's showing me the certificate from the RADIUS server. Why is it looking there for certificate and more importantly, why does it care at all about a certificate when I've specified in the connection profile to use AAA to authenticate?
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Sep 25, 2011
I currently have a Cisco 5520 ASA which is up and running and the users are able to connect to Anyconnect to VPN into the network. However, users plugged into the internal network inside the ASA are unable to connect to the vpn address and download the Anyconnect Client. I think this may be to do with reverse NAT missing?
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Nov 11, 2012
We currently have an ASA 5505 Firewall with VPN services configured. The system is running ASA Version 9.0.0 and ADSDM 7.0.2. I installed the "Cisco AnyConnect Sercure Mobility Client" Version 3.1.01065 on my Windows 7 Ultimate PC. When I try to connect to my VPN service I ge the following message:
Security Warning: Untrusted VPN Server Certificate! AnyConnect cannot verify the VPN server: XXX.XXX.XX.XX
-Certifiate does not match the server name
-Certificate is from an untrusted source.
-Certificate is not identified for this purpose.
Without purchasing a certificate from a 3rd Party vendor, is it possible to register a "Self" generated Certificate to get rid of this message? If so are there any "Detailed" (e.g., simplified or not in Cisco-eeze language) instructions on how to setup the Firewall to "push" the certificate to the VPN client so the message doesn't come up for the user?
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Mar 31, 2011
we have ASA5510 with version 7.x and asdm 5.X, i upgraded it to 8.3 and asdm 6.2, and i got vpn peers 250 and 2 ssl.when i try to connect through client software , i can see in the logs UDP 500 port is created as shown below. [code]
and currently in right panel of Active Algorithms i have only RC4-SHA1,
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Feb 14, 2013
I'm using Cisco AnyConnect VPN Client v2.4.1012 running on Windows 7/64 to connect to a client's network environment. Is there any method to the way that the client forces my Firefox and IE browser windows to close?
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Jul 13, 2011
want to connect with AnyConnect Secure Mobility Client 3.0.2052 to ASA 5540 Version 8.4 and SSL Premium License.The clients using Maschine Certificate to authenticate to ASA. This works fine.
Now I want to setup a DAP to verifiy the client against the Microsoft AD using LDAP. I configured LDAP server in ASA see: [code]I can see that it works if I test the server via the testbotton in ASDM and I see it in CLI "debug ldap 255" also. But if I configure in DAP: AAA Attribute ID:memberOf = Domain Member I can not see any request to the LDAP server during I try to connect with the Client und the DAP doesn't match.
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