Cisco VPN :: Failed To Load Preferences For ASA 5510
Sep 26, 2012
I have been locked out of using my VPN over the past week because of the error "Failed to Load Preferences". Whenever I open the cisco anyconnect and select the current selection or enter in a new connection I get that error. I have tried reinstalling, deleting out the cisco folder from my user account, and running cisco through the web that gives me the error "Web-based installation was unsuccessful. If you wish to install the CIsco Anyconnect VPN Client, you may download an installer package."
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Jul 25, 2012
I have the problem, that when I want to connect to the VPN Gateway (ASA 5510) with the AnyConnect Client 3.0 I will get the error "Failed to load preferences" when I try to connect via the SSL Portal of the ASA, everthing works fine... I have tried to reinstall the Client - without any success.
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Apr 3, 2012
I currently have a problem with a printer that is being shared through 3 other computers. One machine is the host and it shares to the others. On one of the computers, whenever I select printing properties to change to grayscale printing, I receive the following error...
Function address 0x4f5c80c6 caused a problem fault. (exception code 0xc0000005) Some or all property pages(s) may not be displayed.
This is on a Windows 7 32 bit computer using an HP OfficeJet Pro K5400 Series printer. I have removed and re-added the printer to the computer and attempted to update drivers but nothing seems to work at getting around this error.
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Jul 5, 2011
i have an ASA 5510, i configured a ssl portal acces for my company. it used to work. now, it's still half working : 1/ i can connect to the web ssl portal page with the AAA acces (login and psw) 2/ but after, it's no more possible to access at corporate web pages, like intranet, always the same message : "connexion failed - serveur xxx not available". See the attachement.
i watched logs, my packets are dropped but i don't know why.
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Jun 5, 2011
I have a little problem with my ASA 5510 version 8.2(1) with a IAS server RADIUS for strong authentication.
I have configured a double authentication for my client to access SSL portal:
First authentication: AD serverSecondary authentication: IAS for my token SAFENET ALADDIN The server IAS is declared on a W2K3 and it's standard.
The problem I have is that after more than 24hours of unutilization, when i try to log in, my authentication failed the first time and then the other tries work fine as long as I use it in a period of 24hours.
I first thought about the timeout so i tried to put a "timeout" of 15seconds for AD and IAS servers and a "retry intervall" of 3 seconds, it doesn't change much.
Is there a tool/option in the ASA to check connectivity with the radius every 1h for example.
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Jun 23, 2012
Router: ASA 5510
We have changed the ISP, so therefore new wan ip-addresses.
Internet works, and site-to-site vpn works, but I'm failing to localice why the remote access vpn won't work.
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Jan 12, 2012
i have a problem with a Failover Pair of 5510. The Boxes run with the software version 8.2.5.
If the Active ASA goes down, the Standby ASA switch to Active.
If i switch on the old Active ASA, both ASA are Active. This problem don't solved with the command 'no failover active' on the Standby box. This problem only solved with the command 'no failover' and then 'failover' on the Standby box.
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Sep 13, 2011
Currently we have deployed site to site vpn between 2 asa 5510 model. one is corporate site and one is remote site. now we plan to use radware load balancer in which 2 isp will terminate. now if at a remote site wecreate only 1 ipsec tunnel and mention sigle isp peering. if one isp fails at corporate how remote site will be access by site to site vpn through 2 isp vpn. what thing we need to do over asa as well as load balancer at both end.
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Apr 26, 2013
Currently, we are monitoring a Cisco ASA which is running Software version 8.4(4).1. It is showing high cpu load (reaching 90%) at some hours, and our client (who is the owner) has asked us to troubleshoot this issue, since this is not a normal operating condition for the ASA.
We have checked over many forums and documents about "high cpu related to Dispatch Unit process", but we still don't know where to begin, and what steps we could recommend to our client. I have uploaded an archive, where I have extracted these outputs:
-show processes cpu-usage sorted non-zero
-show memory
-show service-policy global
-show interface
-show run threat
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Jul 22, 2012
having a bit of trouble setting up our 5510. None of us have ever played with a firewall before. We've got most of the basics covered. I was able to get to the outside world to do a software update to the box, but my laptop that sits in the inside can't see the outside. We only have the default access rules in place at the moment. Our old ISA firewall rules don't really translate all that well to this new box.
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Mar 9, 2011
I have ASA 5510 with 8.3 version and using multi context. I created a new context ABC and tryed to add routes in the context for the ABC networks it would not work. There was an error in the log stating, “failed to locate egress interface”. I changed the metric on the static routes from 1 to 2 and it started working. Is it normal in a multi context?
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May 2, 2011
Have a new ASA 5510 connected to the laptop via console. I need to load the IOS and the configure from another ASA. I have tftp client on the laptop. Do I just need to set the inside IP to the same subnet as my laptop? Will I need a crossover cable?
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May 26, 2011
I've tried 3 different machines including a server.
Basically when I try to access my ASA 5510 with the ASDM software the software never loads. So I have tried to access it through the management port https://192.168.1.2 and installed the software. The software starts up, I enter the password and it connects and loads to 100% but doesn't go beyond that point. I then try the java applet, and it as well loads up to 100% and says "Please wait, the main is coming up."
I have http server enabled, and asdm image is pointed correctly
As I said, I've tried this on two Windows XP machines and a machine running Server 2008.
I can connect through CLI all day and all night, but I'd rather (read feel much safer) configuring it through ASDM.
Here is some system version info
Cisco Adaptive Security Appliance Software Version 7.0(8)
Device Manager Version 5.0(8)
Compiled on Sat 31-May-08 23:48 by builders
System image file is "disk0:/asa708-k8.bin"
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Mar 4, 2011
I have two ISP circuits and the following devices in hand:
1. Cisco ASA 5510
2. Cisco 2800 router
3. Cisco 3750 switch
I've finished a part of the configs on above equipments, please refer to the attached diagram.And I'm making a test in order to achieve the below features:
1. By default, packets from PC1 go out through ISP 1. Packets from PC2 go out through ISP 2
2. When ISP 1 is down, packets from PC1 changed its way to ISP 2 through the 2800 router. And when ISP 2 is down, Packets from PC2 changed its way to ISP 1 through ASA 5510.
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Sep 23, 2012
I have configured a tplink dual wan router + cisco ASA5510.
NET 1---- TP LINK ---- ASA5510 ---- COMPUTERS
NET 2----
The message: this page can not be displayed this showing. Some web pages only load when I click F5.
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Aug 26, 2007
I tried to authenticate and authorized Nokia/checkpoint Nortel/AD3 and Nortel 5510 platform using an 4.1 for windows ACS. the ACCESS-REQUEST is well processed bi the radius server wich send ACCESS-ACCEPT to the AAA Client (ie NORTEL or NOKIA), but i'have got privilege access denied on the Client side. RADIUS IETF Dictionnary is used for every device. all others Cisco Devices authenticate and are well authorized.
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Jun 28, 2011
We are now using a ASA 5510 firewall and we would like to configure a internet load balance traffic in our environment.For example, some IP addresses go through local gateway for internet routing but some address go through VPN tunnel gateway.
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Sep 13, 2011
Is there a way to load a spare compact flash with a running-config, ASA IOS, & ASDM software via card reader? I need to load another flash card with all of the settings necessary for normal operation. This "spare" card will replace the flash that is currently in use. The reason for the replacement is capacity and because of changes made to the running-config. The "in-use" card is 256MB, the "spare" one is 512MB. Also, the new card will have a few changes made to the running-config, so it will, in essence, be a reload.
I have a card reader for the compact flash cards. If there is a way to load up this new card using the card reader, without monkeying with the firewall, I would prefer that. Like I said in the previous paragraph, this new flash card will replace the other one, once it's ready.
Hardware: ASA 5510
CF: 256MB (wanting to upgrade to the new 512MB card)
ASA IOS: 8.4
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Aug 17, 2011
We have two Cisco ASA 5510 Firewalls at one site, and two non-Cisco firewalls at another. Both firewall pairs are configured for high availability (Active-Passive), and both have redundant links to the Internet via routers running HSRP. In the event that one of the Internet routers were to fail, we require the VPN to dynamically move from using the old path via the failed router to using the new router with minimal downtime.
I have been looking at using VPN load balancing to achieve this but the only configuration example I can find is for Cisco VPN Client url... Is it possible to define a static crypto map with the VIP of the load balanced group as the peer IP? So in the non-Cisco devices I will define the VIP of the load balanced group?
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Jan 26, 2012
now i have some problem on Cisco Switch 3750 and ASA 5510, i would like to do loandbalancing on Cisco Switch 3750 and Active/Standby on ASA 5510.
which topology that we can use on this diagram, i mean which protocol connect 3750(2unit) to ASA 5510(2unit) and ASA 5510 to 3750, which protocol 3750.
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Jun 24, 2012
I have an ASA 5510 running ASDM 6.4(9) and Cisco Adaptive Security Appliance Software Version 8.4(4)1.I am trying to configure for the first time and I am accessing the ASA via its Management Interface.I am successfully able to connect to the device and get to the Cisco ASDM 6.4(9) page.When I try to run the startup wizard, a couple of prompts displays up to the point where the java applet runs and aks me to enter my IP, username and password.As it is a new system, password and username is blank so I enter and I get a message saying "loading software from cache" which later changes to "software Update completed" and then nothing happens.I am running MacOSX 10.7 Lion, Java version 1.6.0_33.I did try and run this on a Windows system and i was able to load the interface.
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Jan 19, 2012
I am having Cisco 3845 series router with c3900-universalk9-mz.SPA.151-4.M2.bin IOS . I want to install new Licence on it for DATA. When i am trying to install licence on it i am facing the error "% Error: License installation failed with error: XML parsing failed".
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Apr 11, 2012
UTMajoracquisition failed to run in LMS 4.0.1..
Troubleshooting done
1) Started the UTMajorAcuisition process manually using pdexec: It again fails to run
2) Renamed to ut.properties.orig to ut.properties and tried to restart the process .. IT again fails to run.
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Mar 16, 2013
I have a cisco 887 router and I have tested on two different DSL line. The first line it worked fine with while the other noe is not. both line on same exchange and establishing the ppp session with same BRAS. The debug seems that there Establishing phase failed, but my question here is how our BRAS will faied the establishing from on line while from other landline is working fine.
=============================================================
CISCO ROUTER Configuration
=======================
interface ATM0/1/0no ip addressno ip mroute-cacheno atm ilmi-keepalivedsl operating-mode autopvc 8/35encapsulation aal5mux ppp dialerdialer pool-member !interface Dialer1ip address negotiatedip nat outsideip virtual-reassemblyencapsulation pppdialer pool 1ppp chap hostname companyxppp chap password abcda123ppp pap sent-username companyx password abcda123
===========================================
when I did ppp negotiation debug the below messages i got:
============================================
Mar 16 13:19:18.103: Vi2 PPP: Phase is DOWN
Mar 16 13:19:19.103: PPP: Alloc Context [85DEC77C]
Mar 16 13:19:19.103: ppp28 PPP: Phase is ESTABLISHING
Mar 16 13:19:19.103: Vi2 PPP: Using dialer call direction
Mar 16 13:19:19.103: Vi2 PPP: Treating connection as a callout
Mar 16 13:19:19.103: Vi2 PPP: Session handle[700001C] Session id[28]
[code]....
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Aug 6, 2012
I can't inventory a 4507R + E / SUP7E Version 15.1.1 SG with the last version of LMS 4.2.1. Next, the extract of IC_Server.log.
[code]....
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Sep 25, 2011
I have installed Ciscoworks LMS 3.2 0n windows server 2003 enterprise edition. I have issue with Campus Manager while accessing any thing in Campus Manager it is giving following error.
"Error in loading properties from the server" "Can not contact to ANI server" Status of ANIServer process is Failed to run
I tried to reinitialize Campus Manager Database still it is showing same issue.
Installed Campus manager version 5.2.1 check attached file for ANI log
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Aug 31, 2012
[code]....
Red error what is the reason? Only appears in the window 2003 server.
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Sep 18, 2011
I have issue with the ANI Server process, which fails to start. The LMS version is 3.2. It's recently installed, with just one device added to the database so far. I've read some similar cases in the forum, but I'm starting a new thread since it could be a different issue which causes the problem.Please, find attached ani.log, ANIServer.log, the output of the pdshow command and ANIServer.properties files. I doubt that the last one might be corrupted for some reason.
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Aug 29, 2011
For quite some time now, we have been experiencing an issue with the Cisco VPN client that will make the client completely unusable. I have noticed that when a specific feature of Symantec Endpoint Protection is enabled, it will (about 25% of the time) cause the following errors to appear when attempting to connect anywhere with the Cisco VPN client. Once this error happens once, the VPN client then becomes useless.
Error #1
Reason 414: Failed to establish a TCP connection
Error #2
Reason 440: Driver Failure
Error #3
Reason 442: Failed to enable virtual adapter
It seems that fixing one error will cause the other error to come up.I have tried reinstalling the client with the same version and older versions and the issue still comes up. All users in the company are using Windows 7 64-bit with SP1 installed.The oddest thing about this is that all employees in the company have the same antivirus with the same features enabled, however, it only happens to a small percentage of employees.
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Aug 21, 2012
I am facing a failed issue when restoring the WCS Database. Below is the error i get, does any one out there facing it before?
#######################################
[root@egwgwcs WCS7.0.220.0]# ./Restore
Please enter the full path of the backup file name: /opt/WCS7.0.220.0/Backup_File/WCS_Aug2012.nmsbackup
Untaring the backup file...
Failed to untar backup file. Exception: invalid stored block lengths
Restore database failed.
#######################################
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Oct 17, 2011
I have Cisco Works LMS 4.0 on Win 2K8 64 bits on VMware EXs. I am facing issue with reference to Inventory Collection, my 10% devices (including Routers & Switches) Inventory collection is failed and give me error (Device sensed, but collection failed). I increase the SNMP timeout 10 sec, 30 sec, 60 sec and even 100 sec the result be the same.
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Aug 17, 2011
I have a problem with the User Tracking and Data Collection on LMS 4.0.1 . I think It crashes every time or freezes. I Have this error if I lunch UT Acquisition :
Failed to start acquisition: Construction of XML data required for UT IS in progress. Please try After Some Time.When scheduling a CM data collection, I have this error: Data collection IS Already in progress.
I detected an error in ani.log line 12266: Exception in thread "Discovery" java.lang.AbstractMethodError: com. cisco. nm. ani. server. topo. Port Channel.portIfIndex ()
I successfully changed the name of the CiscoWorks server last week with the tool hostnamechange.pl.
Perhaps there was an impact on data collection ?
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Aug 31, 2011
I got a report from a branch office which is getting trouble to authenticate users to the WLAN this is a stand alone AP which has a configuration script that we use for all our branch offices but in this case is not working. It seems to be an issue with RADIUS but if it was the case the whole company would be experiencing problems since it is a central RADIUS server.
Here is a log from the AP By the way I modified the radius server timeout to 90 sec
APIMMEXP01#
Sep 1 17:01:47.240: %DOT11-7-AUTH_FAILED: Station 0021.5c7f.1739 Authentication
failed
Sep 1 17:01:53.503: %DOT11-7-AUTH_FAILED: Station 0026.c64b.c3d6 Authentication
failed
Sep 1 17:01:58.739: %DOT11-7-AUTH_FAILED: Station 001e.65cf.9ca8 Authentication
failed
[code]....
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