Cisco :: WLC 4402-50 / Web Authentication Users Failed?
May 19, 2011
I have a guest network and lately I have been experiencing troubles with some users.The symptom, as I create a username and password and type'em in a laptop the authentication fields in the web authentication page don't keep the data as if I didn't type anything
WLC 4402-50
Version 7.0.98.210
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Jul 21, 2011
In our network two wlc's are connected,both are 4402 with 25 and 12 capability.Total aps connected are 33.The users are frequently disconnecting and showing limited connectivity.while manully connecting they are able to connect again.This is happening frequently with many users.While happening all this the aps state is up and no logs found about user disassosiation.
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Feb 3, 2011
Our Guest access system seems to be having problems with DHCP. It seems to take a while to deliver an IP address making the client device show the "limited or no connectivity" message, which of course makes the users complain. On one occassion I have seen my own client eventually picking up an address even after the limited connectivity message appeared. On another I saw the debug showing "Dhcp request for autoconfig address", which I suspect is a symptom of the problem.
Our Anchor Controller is the DHCP server and is a 4402 running 7.0.98.0 - I've attached some DHCP packet debug.
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Feb 9, 2012
4402 Software Version - 4.2.130.0
1242 IOS Version - 12.4(10b)JA4
First off let me start by saying I am quite green when it comes to this equipment, I managed to get this project up and running with the equipment manuals, tech notes, forums and a lot of google work.
This setup has been up and running now for around 4 years with little to no maintenance or monitoring, I have been getting a few reports of users not being able to move from one area to the next without getting disconnected from our wireless, all of our users (about 400 or so) are running on newer Lenovo laptops on Windows XP SP3.
I know this is extremely light in substance with regards to troubleshooting, but where would be a good starting point to begin with this issue?
We use one RADIUS server with Layer 2 WPA WPA2 AES security.
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Mar 4, 2012
after upgrading the firmware on the wireless lan controller 5.2.178.0 on my cisco 4402 wlc's and rebooted the devices, I am getting matches on the audit status between whats on the contoller and the wcs software. so i am trying to apply whats in the wcs templates created for the controller and i am getting this error.
SNMP operation to Device failed: Attempt to set conflicting attribute value
I am thinking that i need to rebooted the wlc's again because from the error it sounds like the values that i am trying to write to the controllers are already present
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Jan 18, 2012
we are using Cisco Aironet 1130 AG and a Cisco 4402 WLC in our network. The certificate service is installed on a Windows 2008 R2 server. We use a standalone Root CA with a Enterprise Sub CA hierarchy. Issueing certificates to clients works fine. The vendor and ca certificates are installed on the WLC and the user have his user certificate. During implementation we used following document: url... Instead of Anonymous Bind, we use a service user to read in AD (works fine, too).
We use the Intel/PRO wireless utility on our Testclient and configured it for EAP-FAST and TLS. We can select the installed certificate in the utility, but when we try to connect, the utility throw the message: "Authentication failed due to an invalid certificate".We´ve logged the WLC and thats a part of the logfile (i´ve greyed out all enterprise data): [code]
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Jun 13, 2012
Error: AAA Authentication Failure for UserName:radiususername User Type: WLAN USER
I am using a window radius server. I have added my WLC 4402 as a radius client on my radius server.
I followed the instructions on the MS link : [URL]
I want to use my windows raduis authentication for WLC management login and Web-Auth for guest WLAN user login.
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Dec 18, 2011
We are attempting to use LDAP for web authentication on a WLC 4402.
[URL]
You are able to connect to the SSID and it reidrects you to the login page as it should. When you enter your username and password you get a message that "the username and password combination you have entered is invalid." Based on the following log it looks like the LDAP bind is the issue.
*LDAP DB Task 1: Dec 19 11:19:26.584: %AAA-3-LDAP_CONNECT_SERVER_FAILED: ldap_db.c:1038 Could not connect to LDAP server 1, reason: 1005 (LDAP bind failed).
We are able to test the following configuration with ldp.exe successfully,
Server: ***.***.***.***
Port Number: 389
Bind Username: CiscoBYOT
[Code].....
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Oct 16, 2011
I am using wireless system with certificate athentication ( CA Server ) and RADIUS server.
I want to know if certificate is not installed and configured in wireless client laptop.
Do client get athenticate in wireless system and get access of wireless network ?
Also want to know any configuration required in WLC CISCO 4402 for authentication with CA server of client laptop.
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May 16, 2011
I am enabling our wireless controllers to use 802.1x authentication for our wireless clients. Both computer and user are provided with certificate from CA server.I have 9 APs and 2 controllers installed in my infrastucture, one of the controllers is working fine with setting specified above but the other one is not.Both has same configuration and both seems identical with same model and IOS.
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Aug 22, 2009
We added AAA client in the Cisco ACS 5.0 for WLC 4402 (TACACS+ Authentication) and configured WLC 4402 to use TACACS+ authentication for the management access. We can't get this work for some reasons.
Other Cisco routers and switches all worked fine with TACACS+ authentication. This is a TACACS debug output from the WLC;
Sun Aug 23 16:19:06 2009: tplus response: type=1 seq_no=2 session_id=f59bbf0b length=15 encrypted=0
Sun Aug 23 16:19:06 2009: TPLUS_AUTHEN_STATUS_GETPASS
[Code].....
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Jul 3, 2007
I follow step by step the link bellow to configure web-auth with external RADIUS server but I receive a error on console debug of the WLC "Returning AAA Error No Server (-7) for mobile"My Radius Server is fine, because I can authenticate on WLC Web page with RADIUS user. WLC 4402 version 4.1.171.0 [URL]
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Sep 4, 2011
I´m trying to upgrade a Customer's ASA 5505 base license from 10 to 50 users (ASA5505-SW-10-50=). But the reseller sent a ASA5505-SW-50-UL= license instead. I tried to register that license and the following messaged appeared.
Wrong Sku(s) 'ASA5505-SW-50-UL=' for 'ASA5505-K8' : Device contains following licenses 'ASA5505-SW-10,ASA5500-ENCR-K9'
Serial Number = JMX1235Z0TZ
same platform type as the failed serial number. An upgrade request is not allowed. open a Service Request using the TAC Service Request Tool at [URL].As an alternative you may also call our main Technical Assistance Center at 800-553-2447.Sincerely,Cisco Systems Licensing.
I tried to contact TAC for assistance but It's not possible because that kind of service is outside the parameters of the service contracts associated with my cisco.com profile.
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Aug 31, 2011
I got a report from a branch office which is getting trouble to authenticate users to the WLAN this is a stand alone AP which has a configuration script that we use for all our branch offices but in this case is not working. It seems to be an issue with RADIUS but if it was the case the whole company would be experiencing problems since it is a central RADIUS server.
Here is a log from the AP By the way I modified the radius server timeout to 90 sec
APIMMEXP01#
Sep 1 17:01:47.240: %DOT11-7-AUTH_FAILED: Station 0021.5c7f.1739 Authentication
failed
Sep 1 17:01:53.503: %DOT11-7-AUTH_FAILED: Station 0026.c64b.c3d6 Authentication
failed
Sep 1 17:01:58.739: %DOT11-7-AUTH_FAILED: Station 001e.65cf.9ca8 Authentication
failed
[code]....
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Dec 20, 2012
I'm trying to connect to ISP with PPPoE method using Cisco 861 equip. On the other side Cisco 3845 BRAS.Session fails at authentication phase. Authentication protocol chosen by routers is ms-chap-v2. Chap supported also. [code]
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Mar 12, 2013
I have already set up a lab comprising of 1x2950-24 switch, 2x3750-24T in stack mode and 2x MS Domain Controller with AD 2008 Servers and NPS enabled (Domain level 2008). I use NPS as a Radius Server. I am trying to test the 802.1x framework in two scenarios.
1. I use as client a domain laptop with Windows XP SP3 with the embedded 802.1x MS supplicant. As authenticator use the 2950 switch and as authentication servers I use the two NPS integrated in MS DCs. Everything is working fine as I expected with basic configuration guidelines from Cisco & Microsoft.
2. I use as client a domain laptop with Windows XP SP3 with the embedded 802.1x MS supplicant (the same as before). As authenticator I use the 3750 Stack switch and as authentication servers I use the two NPS integrated in MS DCs (the same as before). I have configured the supplicant for both machine or user authentication in both scenarios. However the client never pass the authentication in the second one. I disconnect and connect the same supplicant in the 2950 switch and the authentication is completed successfully. Getting back to the 3750 stack the authentication failed and the laptop gains network access in the configured Auth-Failed Vlan. I have tried several configuration changes without success. I cannot understand why does this happen. I have made some debugs and I am sending them a long with a partial basic configuration of 3750 stack switch.
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May 27, 2013
We have a C4948E switch which is generating the following logs every ten minutes:
May 28 12:44:13 UTC: %SEC_LOGIN-4-LOGIN_FAILED: Login failed [user: Username: -40.0] [Source: 0.0.0.0] [localport: 0] [Reason: Login Authentication Failed] at 12:44:13 UTC Tue May 28 2013
May 28 12:44:59 UTC: %SEC_LOGIN-4-LOGIN_FAILED: Login failed [user: ] [Source: 0.0.0.0] [localport: 0] [Reason: Login Authentication Failed] at 12:44:59 UTC Tue May 28 2013
We have a terminal server (C2901) set up with reverse ssh to all the devices including the above C4948E. Can this be the one to initiate the logins?
The IOS of both devices is as below:
C4948E - cat4500e-entservicesk9-mz.151-1.SG.bin
C2901 - c2900-universalk9-mz.SPA.152-3.T.bin
I am unable to identify what is triggering the above logs to be created.
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Nov 24, 2012
I've just purchased a second hand laptop for my Hubby and trying to gain access to the internet through my SKY wifi router. It keeps saying its within range but this error of Wireless authentication failed because of timeout!
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May 3, 2011
picking up on old thread, but same issue: authentification failed because of a timeout
*previously*! i was able to auto connect fine on this home network via wifi.the line and box recently changed, same provider, and now i'm the only one who can't connect.the SSID changed, but i've done all the usual routines, deleting and re-adding manually, etc. but nothing so far...
i *don't* think this is a case of changing gear, but i don't know enough about internet/connection/configuration to fix this. yet!
NB: when i perform the reset on the box as instructed, using the provider's setup software - i am not the account holder - for the wifi, it shows connected very briefly in the animation, and then goes off again; this is the authentification/verification failing, i conclude.
so: with what is said above, i'm wondering if my antivir is to blame, or the windows firewall settings.or malwarebytes.i'm going to study the info i've got off my system, and looking at the router via the http routine, offline, as i now have to get off the internet(...); i'll get the infos together so i can post something useful.
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Nov 5, 2012
I realize there are a few other threads on this subject. Ive followed some of the advice and I still can not connect. I am currently connected via Ethernet cable but I cannot connect to wireless. I have removed all the stored networks. My event log states: [code]....
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Sep 3, 2012
I'm trying to set up my DIR-835. I keep getting "Authentication failed".
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Jul 7, 2012
When I try to log-in to my D-Link DIR-835 Router using IE9, I get an 'Authentication Failed' error. FireFox & Chrome work just fine. what I need to change or fix in IE9 so it will also log-in to my router?
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Mar 19, 2012
How to configure the ACS5.0 radius for remote access VPN authentication.
And how could I implement the IP Pools for the VPN users.
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Apr 23, 2012
Do you know if it's possible to use ACS 5.x in such manner that the admin users (so not the end users, but the administrator users of ACS) are authenticated against and external database, like Active Directory?
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Mar 14, 2013
I'm working with a cisco wlc and acs 5.3 . I have two profile or ssid's and one of them is working with web authentication and the accounts exists in the local database of cisco acs.
I'll would like to know how can i should configure mac authentication on the cisco acs 5.3?
My purpose is authenticate users first by mac, and second by the account of local users in the cisco acs.
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Dec 22, 2012
Using Cisco ASA I want the ssl clientless vpn users to be authenticated through a local Radius-Server. but it does not work, and on asa while i want to see (Debug Radius) output, there is no debuging msgs displayed. When i try to test the user which i have created on the ACS-Server 4.2, the test gets successful. where i have made a mistake in my configuration ?
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Jul 2, 2012
We have ASA 5520 as SSL VPN concentrator so users can access internal web from outside. Our internal web also has several internet URL. What we want is when user click internet URL in our internal web, ASA forward those request to internal proxy server. I already config proxy using port 8080 and username "companyuser" and password, but always have authentication failed on ssl vpn browser. We uses forefront TMG as proxy. Username and password have right to access Internet.
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Jun 27, 2012
we have a ACS server V4 installed on W2003 server ,when we make a telnet to an equipement on the wan the authentication pass on the first connexion ,but when we telent to a switch on the lan the first connxion fails and we need to retry to login .when i check the field attempt log on the ACS i dont find the field attempt.i find this issue in ALL switch on the LAN ,from the switch i can ping the the ACS server .this problem appear frequently?
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Jun 5, 2011
I have a little problem with my ASA 5510 version 8.2(1) with a IAS server RADIUS for strong authentication.
I have configured a double authentication for my client to access SSL portal:
First authentication: AD serverSecondary authentication: IAS for my token SAFENET ALADDIN The server IAS is declared on a W2K3 and it's standard.
The problem I have is that after more than 24hours of unutilization, when i try to log in, my authentication failed the first time and then the other tries work fine as long as I use it in a period of 24hours.
I first thought about the timeout so i tried to put a "timeout" of 15seconds for AD and IAS servers and a "retry intervall" of 3 seconds, it doesn't change much.
Is there a tool/option in the ASA to check connectivity with the radius every 1h for example.
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Jan 8, 2013
Having an issue where a user will plug a PC into a switch. The switch does a MAB authenticaiton and the MAC is not located in the ACS server. It logs the failed attempt, but when the PC is removed from the switch, the failed attempts keep getting logged until the port is bounced. Any way to keep the attemps from happening after the PC is removed? If not, any way to make it stop without bouncing the port?
running ACS version 5.2.0.26
switch port config:
interface GigabitEthernet1/0/2
sw access vlan 2 sw mode access
authentication control-direction in
authenticaion host-mode multi-auth
authentication port-control auto
mab
spanning-tree portfast
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Jan 29, 2012
I have configured Radius authentication on Windows 2008 server (NPS) The following configuration is working perfectly on Cisco Switch 3560. [code]But, the same configuration is not working on Cisco Catlyst Switch 6509 (C3560-IPBASEK9-M), Version 12.2(46)SE, RELEASE SOFTWARE (fc2)/
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Jul 22, 2012
I have have a XPS L502X. I decided to make a clean installation based on Windows 7 Ultimate.My problem is when I instal the driver for the "Dell Wireless HSPA 5540" it fails with then warning:
"Authentication failed. The .... driver cannot be installed on this computer...."
How to install driver for this ?
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May 20, 2013
I have a aeronet 1250 access point and i have a windows 2003 radius server configured to authenticate users. I need to configure the access point for radius authentication .
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