Dell :: New Inspiron 1764 - Low Signal Connecting To Wireless Networks?

Jun 28, 2010

I have a brand new Dell Inspiron 1764 laptop that I received on the 25th of June. It is "replacing" a Dell Inspiron 9100 that has gotten to be too slow and bulky for my needs. For support purposes, both laptops are running on Windows 7.Overall, I love my new Inspiron 1764. However, I have noticed seriously degraded connection/signal strength with the wireless card (Dell Wireless 1397 WLAN Mini-card) compared to my Inspiron 9100 (Dell Wireless 1350 WLAN Mini-PCI card).

In areas of my house that my 9100 can get full signal strength (5 bars), my new 1764 is getting 2 or fewer bars. This behavior is also not limited to only my house, as I have tested it at my job and in an area less than 10 feet away from the wireless router, I have "Internet connectivity problems".

I tried twice this morning to speak with Dell support. The first person I spoke at least initiated a DellConnect session with me so that they could check some of my settings and such (however, why they went twice into my sharing settings I could not determine since they have absolutely nothing to do with signal strength.)

Unfortunately, I was disconnected from the session when I went to an area that had less signal than right next to my wireless router.I then got back on chat support with Dell and received another technician to speak with. I explained my problem, told them that I was in a DellConnect session with the other technician, and they looked up my support contract.They then told me that my warranty does not cover software issues and referred me to the software department and told me it would be an extra charge. I told them that I did not believe it to be a software issue in any way, shape, or form. They told me that it must be a setting issue. I have since spent several hours scouring the internet forums on Dell and other websites checking people who have had similar issues. Some of their issues were admittedly from software settings, but I have still yet to find anything that indicates to me that I have an incorrect software setting.

As of this writing, I am standing in my kitchen, typing on my Inspiron 9100 with a full 5 bars, while my Inspiron 1764 sits next to me with a measly 2 bars, and I am literally standing 7 feet above the room that houses my Linksys WRTU54G-TM router.Personally, I suspect a faulty wireless card, but how do I convince Dell to hear my case and replace it rather than trying to bilk me for unneeded software support?

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Feb 5, 2012

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Feb 23, 2012

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I  typed "cmd ipconfig /all" and that's what I received.

Windows IP Configuration
Host Name . . . . . . . . . . . . : Dell-PC   Primary Dns Suffix  . . . . . . . :   Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : No
[Code] ....

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May 16, 2013

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Jan 27, 2013

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Mar 31, 2012

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idk if that hardware problem or soft !the driver software is R302726

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Feb 15, 2013

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Wireless Not Connecting Dell Inspiron N5110 To Router

Mar 14, 2013

Wireless not connecting Dell Inspiron N5110 to router.Dell Inspiron N5110 quit connecting last night about 8 PM while I was online.Both iphone and our other Dell operate wirelessly fine. N5110 works fine hooked to router with ethernet cable.

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2. loaded lastest Dell drives for networking.
3. run Dell diagnostics [code]

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Apr 23, 2012

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I just got a brand new laptop (Windows 8) for my girlfriend as a Xmas gift and I'm having issues with the wifi signal.

If I stay near the router, no problems. But if I go 10-15 feet away, then the signal is almost inexistant... 1 or 2 bars. 20 feet away then it's 0 to 1 bar and losing connection.That router never gave us any problem before. Another laptop (Inspiron 1525 on Vista) is running correctly with a good signal just besides. An HP is also working fine at the same location. And 2 other ones as well... (Yes I know I have many PCs... ;)

I installed the latest drivers for the Belkin router just in case it's due to Windows 8 but that ain't fixed the issue.

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Apr 14, 2012

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There is a switch to pull after turning on WiFI radio, which will display the list of WiFi networks in a window, that Switch is not responding now.

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I have just bought a v313w printer & cannot get it to connect wireless to my inspirion 1545 laptop (windows 7)During the wireless set-up, it gets to the third of the five stages ok. These are configuring printer, resetting printer & connecting to wireless network. It fails on Acquiring network address & communicating with the printer!

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I am completely stuck as to what to try next, the printer works perfectly fine from the USB cable.

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Connecting Dell Inspiron 17R To Netgear Router?

Aug 10, 2011

Ive been having problems with the Wireless connection on my laptop for a while now. Basically even though the signal strength is shown as excellent and hovering over the little monitor in notification area shows "Internet access" i cannot connect to the Internet via WiFi. The strange thing is when i connect an Ethernet cable the signal strength on the bottom goes up and i get Internet access but the computer seems to think its got a wireless connection, even though its actually a wired connection. Ive already tried the following

Driver Update
Windows Update
AntiVirus/Malware Scan
Firewall/Anti Virus Off
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Changed router channel
reset wep key numerous times
Network Scan (no problems found)

System Information

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Processor: Intel(R) Pentium(R) CPU P6200 @ 2.13GHz (2 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 3892MB RAM


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Feb 6, 2013

On a Dell Inspiron 1545, the internet stopped connecting. I updated all of the networking drivers and that did not work. The 'repair wireless network connection' does not work, it tries to repair it then stops at 'renewing your IP address'. It has nothing to do with the wireless network, because we are at a university and only this computer will not work. 

here is the ipconfig /all

Microsoft Windows XP [Version 5.1.2600](C) Copyright 1985-2001 Microsoft Corp.C:Documents and Settingsadminister>ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : CASSIDEE Primary Dns Suffix . . .


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I have Inspiron 14R using it for more than 1 year, from yesterday im not getting the internet connection but it detects my Wifi connection.

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Jun 16, 2011

My Dell Inspiron 530S does not recognize any wired internet connection. I have my modem and router set up and working with my PS3 as well as my HP Desktop. But even when I use the same wire that is in the HP, my Dell doesn't pull up any network/internet.

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Nov 3, 2012

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