Dell :: XPS 15 L502X Intel Link 1000 BGN Wi-Fi Not Working
Oct 12, 2011
My router broadcasts at 5GHz and 802.11n and despite having a an up-to-date Inetl(R) Wifi Link 1000 BGN driver teh computer does not recognise the network.
I googled and this appeared to be a lot of peoples problems, people who are offering remedies by buying a wireless adpater. URL
Personally I don't want to do that.
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May 31, 2012
I have two XPS 15 (L502x) laptops (purchased in March '12) with Intel Wifi link 1000 BGN adapters. On a regular basis both laptops lose their connection to the internet (via FIOS), at the same time. I'm convinced that is not FIOS or my router. I have a Dell STUDIO 8100, an iPhone and iPad, and these wireless devices do not lose their connections. Sometimes I'm able to resolve the issue by using "troubleshooting" via the adapter, often restarting the laptop and/or the router is the only way to resolve my problem. I've run the Dell Support software, it indicates no drivers are available for update, so I assume I'm current.I've read about turning off 802.11n, I've read about problems w/ power management and conflicts with wireless.
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Dec 6, 2012
Recently I've noticed that Intel My WIFI Utility is not starting up after reboot. I reinstalled WLAN drivers (downloaded the newest version from support.dell.com) but the problem persists. Is there any way to start it manually?I'm using Dell XPS l502x, Intel® Centrino® Wireless-N 1030, Windows 7 x64.
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May 4, 2013
I share my internet with other gadgets via an ad hoc WiFi network via my laptop running Windows 7 Home premium. The range covered is extremely bad. At as less as 10 meters away, in an open hall, from the laptop sitting on my home office desk the signal is weak - it shifts between zero and one "curve" on network notification icon on my gadgets.The signal is non existent in the floor immediately below. (The floor is made of reinforced concrete.)
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Jun 4, 2013
This is a Dell PN YT674. I can't find a freaking Server 2012 driver for it anywhere.
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Jun 14, 2011
I have the same issue and have been surfing the web for the solution for quite some time. Brand new Sony VAIO laptop with blu-ray has an Intel WiFi bgn 1000 wireless network adapter. It worked fine for couple of days, until i brought it to work. We use wireless connection in our office. Maximum 7 computers are connected at a time. All other 6 laptops connect to our network with no problems (all of them are on win7x64). Now, back to the problem. Wireless works at home and at work in the evening , when no one in the office. I've removed all 3rd party software, uninstalled Intel software. Am using clean driver from the Intel website. Tried different revisions of the driver - issue is still there. I've contacted VAIO support. This is not known issue to them. They offered standard actions (unisntalling the driver, power management options, enabling VAIO Smart Network). No updates of fixes on their support website. I have also checked in the event viewer. There is only one service being enabled and disabled constantly (TCP/IP NetBIOS Helper) - which is happening at the same time with wireless drop. There are about 5-8 drops per minute. Computer browser service disabled. Firewall disabled, antivirus disabled. We assume this could be an interference with mobile diveces. While now, we have disabled all wireless cards on all computers, switched off mobile phones. And... AXAXAXAXA!!! BSOD 0x00000018 (0x000....00, 0xFFFFFA800754A750, 0x00...02, 0xFC01020EFC01020B).
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Jul 1, 2012
I have a XPS15 (L502x) for 4 months and my wi-fi is not working anymore.Intel Wi-fi application says that the wireless device is not found.I tried to install drivers, softwares from Intel (Intel PROSet...) but still nothing.
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Nov 12, 2011
I have an Intel GT 1000 NIC installed in my XP Pro SP3 PC.I downloaded the driver update file for this NIC: "PROWin32.exe", version 16.6, dated 9/30/2011 for Windows XP 32 bit.The install failed with the following error message: I emailed these details to Intel Tech Support but have not yet heard back from them.
I searched my PC for "VC90_CRT_x86" and found it in many *.cab files but not as a single file anywhere else on my computer. How to get the new driver to install? I'm using the GT 1000 because the Realtek NIC that is on my MOBO failed a couple of years ago.
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May 8, 2012
If set the LAN to 1000 duplex I get better throughput than If I set it to Auto 100/1000,but the problem is that then my internet modem stops working,is there a solution to this ?
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Apr 4, 2013
I am using a dell Vostro 3550 series, window 7 which I recently upgraded it to 64 bit from 32 bit and after that my Intel WiFi utility stop working. I can create the WiFi hot spot and connect my phones and laptops but its not sharing the internet. I've checked the "share my internet" button too but still then its the same result.
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Jan 13, 2012
I have verified that I am set to auto connect however my wireless does not do so upon start. I have to do so manually each time I use my computer. This is a new problem since installing the newest driver update because I could not connect at all or randomly. The update fixed the connection problem and I no longer have dropped connections and wifi connection back to normal. HOWEVER it has left my auto connect nonfunctional.
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Jan 29, 2013
For some reason my card stopped working, I tried reinstalling the driver, fn + f2 (to activate my card from my keyboard), and a few others basic thing, nothing is showing up, where I am with other PC I can see at least 5 networks. my PC gets nothing,im running vista 32bitintel pro wireless 3945ABGdell inspiron laptop 6400I also tried a fixit microsoft tool for network, didnt work,Im on the net now using wired cable from my router, and its ok but I need my wireless on the road------------I have uninstalled reinstalled the driverI did a fresh format last weekI cant reset TCP IP. I get access denied, even in safe modeI did use many different use for removal of malware on my pc. im using avgchkdsk found no problems*** I did try alot of things, what can be doneWindows IP Configuration
Host Name . . . . . . . . . . . . : john-PCtopPrimary Dns Suffix . . . . . . . :Node Type . . . . . . . . . . . . : HybridIP Routing
[Code].....
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Sep 19, 2012
I have a Intel Wifi Link 5100 AGN wireless card that isn't working properly. It will connect at first, then the connection is dropped. This started happening gradually, then became more and more frequent. I tried reformatting my computer, and this still is happening. When I use a wireless USB adapter, the computer has no problems using the wifi.
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Feb 11, 2013
My Intel(R) Wifi Link 5100 AGN wireless adapter does not recognize network connections. I corresponded with Intel, after updating drivers etc., the tech concluded that I probably need a new adapter. I have a Studio 1555(1550?). I would like to purchase a USB adapter.
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Jun 18, 2012
I bought my Dell XPS 1640 in 2009, as wireless connection card I have an intel Wifi link 5100 AGN. This card worked properly till last week all of a sudden i got unexpected DC's and all this requierd me to restart the PC 4-5 times to get 5 minutes of internet.
I know this is a known issue and it occures on random times according to the forum mentioned below url...
My question is is there a new line of cards for my laptop which DON'T have any reports about this?
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Jul 19, 2012
I've had this problem for a while. I'd only get a dial-up icon with a red cross after startup or diagnostics, and no wireless networks could be detected. So I installed the HP wireless assistant, and restarted the laptop. It started working fine. Today, the icon went yellow with limited access, so I ran troubleshooting. And the problem was back. The dial-up icon reappeared, and the wireless assistant showed the WLAN was disabled. I checked the device manager. The wifi link 5100 AGN had a yellow mark on it, and in properties tab, it said ' the device is not working '. I scanned for hardware changes, and the 5100 AGN disappeared ! I restarted my laptop, and now its nowhere to be seen. Even the wireless assistant now shows only 'Bluetooth' as a connection.
I have an HP HDX16 1140us laptop.
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Jan 13, 2013
I recently lost network connection using the built-in Intel(R) WiFi Link 5100 AGN. Stupidly, this happened while I was still under a Service Contract, but due to the holidays, I put it off and the contract expired the middle of December. I have a Studio 17/1745, I disconnected the internal WI-fi card and use a USB D-Link N and I now have WI-fi. Should I purchase a new internal WiFi card and if so which one.
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May 13, 2013
Host Name: BOBOS Name: Microsoft Windows 7 Home Premium OS Version: 6.1.7601 Service Pack 1 Build 7601OS Manufacturer: Microsoft CorporationOS Configuration: Standalone WorkstationOS Build Type: Multiprocessor FreeRegistered Owner: Registered Organization:Product ID: Original Install Date: 27/11/2009, 10:18:51 PMSystem Boot Time: 6/05/2013, 7:51:57 PMSystem Manufacturer: Dell Inc.System Model: Studio 1745System Type: x64-based PCProcessor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~2801 MhzBIOS Version: Dell Inc. A04, 22/03/2011Windows Directory: C:WindowsSystem Directory: C:Windowssystem32Boot Device: DeviceHarddiskVolume2System Locale: en-au;English (Australia)Input Locale: en-us;English (United States)Time Zone: (UTC+10:00) Canberra, Melbourne, SydneyTotal Physical Memory: 4,091 MBAvailable Physical Memory: [Code]....
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Jul 10, 2013
Mine studio 1555 with intel core 2 duo P8700 [URL] processor and intel wifi 5100 agn card stopped connecting to router since last week. After searching a lot I found out that the Intel has stopped supporting 5100 for windows 8. Is there any way possible to use the same adapter with compatibility drivers on windows 8?? I have searched a lot but couldn't find much. All the new intel cards like "Intel Centrino Wireless-N 2200", n6300 are of 22nm while my processor is of 45nm. So will the newer card work with my processor.
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Nov 1, 2012
I recently install Windows8 Enterprise build 9200 on my Dell XPS L502X and everything is working fine so far except my modem. In device manager its installed properly but the network manager doesn't list it as an option to connect to (as it usually would in win7),
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Apr 5, 2012
I have tried Intel tools and latest drivers ( w/ and w/o pro wireless utility) but cannot pass thru code 10 error. Tried uninstall and install....as earlier card 4965 agn worked fine but seems like some conflict is stopping successful 5300 agn driver install.
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Jan 31, 2013
My wi-fi has always been a little spotty, but today it finally just completely stopped working.
I have an XPS L502x running Windows 7 and a Verizon FiOS connection (Actiontec modem/router). My work laptop (running XP), phone (Android), desktop (Win 8), and my girlfriend's Mac connect to this network fine. But the Dell has consistently had trouble over the year that I've owned it. In the past, I've been able to force it to connect by manually resetting the wi fi, but that didn't work today.
The wi fi will intermittently find the network, fail to connect to the internet, then lose connectivity to the network itself. Windows troubleshooting says I should reset the router (despite all of the other successful connections). This works for a second, but the Dell loses connectivity again (note: I''ve seen that this is associated with McAffee in other questions, but I'm not running McAffee). When I tried running the Intel troubleshooter, it passed all tests but the last one, saying it "Failed to Ping".
Another weird thing (not sure if it's related) is that my computer displays four different Network Adapters in Device Manager. One is the Intel Wireless-N 1000, but there are also two Windows adapters and what looks like a generic PCI driver. If you disable any one of them, you get the Intel "wireless adapter disabled" message. If you uninstall the Windows adapters, both reinstall when you try to connect to the network.
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Feb 9, 2013
I have a 1 1/2 year old Dell XPS 15 L502x laptop.I have noticed that it has started having network connection issues with the wifi. It connects to all wifi properly but seems to be having issues with the home router recently. Around November 2012 it started. However I fixed the issue then by re-installing the driver.
This time reinstalling the driver did not solve the problem .. I have tried using the driver from intel's website as suggested by a previous forum post on a similar issue. I have alos tried the power settings suggestions by intel and none of these have solved the problem.
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Feb 20, 2013
i use dell xps L502x,after reformat the laptop,my dell xps cannot connect with internet,only can connect with certain wifi
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Nov 22, 2011
i have bought XPS L502X. How its bluetooth will start working. The radio signal capturing is "on" but still not working.
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Jul 4, 2013
Bought a new WiFi connection from the past two days i have been facing a serious problem regarding my WiFi
whenever i connect my xps to the router my router reboots after almost every 30 seconds
interestingly when i disconnect my xps from network the router works absolutely fine with other laptops
I have already tried re installing my OS and drivers. I have also tried running laptop on safe mode with networking.....still same problem reappears. I have been using the xps l502x from the past 2 years.
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Jun 19, 2011
I just got an XPS 15 (L502X). It comes with the McAfee internet security suite. I tries to connect my other laptop wireless to my XPS 15 through the Intel My WiFi Technology access point option so that i could share my LAN internet connection. Whilst the other laptop connects wireless with the XPS 15. The internet connection sharing only works when i disable the McAfee firewall. How to configure the firewall.
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May 31, 2013
Sometimes it connects to router but internet is like 20 kbps. More times it says that: windows was unable to connect Edimax(router).
Troubleshooting says that problem is with wfi adapter or access point.
I tried:
Power saving options
Windows repair and reinstalling
Transmit power to High
All drivers(Bios update included)
Laptop Dell xps 15 L502x
adapter: Intel(R) Centrino(R) Wireless-N 1000
Recently I disassembed my laptop to clean from dust. Also change termopasta for cores. Can this effect wifi? ps. all wires I connected corretly. Do I need reasseble it again to check it out?
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Apr 6, 2013
I have a dell xps L502X with windows 8. My network adapter was replaced last month. My DHCP is enabled. My DNS Server reads 192.168.1.1 and it's a home/cable/DSL connection so from what I've read that's right. I've set my IPv4 and IPv6 to automatically detect the DNS server and IP address to use. I've tried to reconfigure the computer to the wireless router, but when I go to set up a new network no networks pop up even though many networks pop up for me to connect to on the right of my screen.
All of my other devices are connected and working fine. That was the background and what I've tried to fix for my problem. When I try to connect to my home network it says it's a limited connection meaning I have no Internet access. When I run the trouble shooter for the network, Internet connections, and network adapter the only one that has an issue is the network one and the issue is that the DNS server isn't responding.
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Aug 19, 2012
I have Dell XPS L502X, Windows 7 Home Premium.My internet was working last night but when I turned it on this morning it would not connect.It is connected to my bt homehub with full strength but no internet access. It says IPV4 No Internet Access. I tried using a wire to connect it but that did not work either.Other devices are connecting. So can't be a problem with the internet itself. [code]
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Jan 17, 2012
e i cant access my bluetooth head set frm my xps l502x its gt a yellow exclamatory mark under headset icon
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May 21, 2012
I've been having this problem for a few weeks, at first I thought it was the internet itself, but the other computers in the house are fine. A few times a day it just suddenly stops working and in the bottom right hand corner of the screen in the internet options section it says currently connected to : unidentified network. when I click connect again it says wireless adapter not found, "Wireless Network Connection"doesn't have a vailid IP configuration. Sometimes it can stay off for a lot longer and it's generally random times of the day that it happens. I'm using an XPS L502X
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Mar 24, 2012
I recently bought an XPS 15 L502x and I cannot find the bluetooth function on it. Looked everywhere in the device manager and Controll Pannel. Does it mean it doesn't come as standard and you have to upgrade it while choosing your components? I hope niot because it sounds a bit ridiciulous to have a top range model with core i7 and 1080p screen and no bluetooth which is as basic to me as wifi or speakers.
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