Dell :: XPS 15 L502x Wi-Fi Link 1000 BGN Dropped Connections
May 31, 2012
I have two XPS 15 (L502x) laptops (purchased in March '12) with Intel Wifi link 1000 BGN adapters. On a regular basis both laptops lose their connection to the internet (via FIOS), at the same time. I'm convinced that is not FIOS or my router. I have a Dell STUDIO 8100, an iPhone and iPad, and these wireless devices do not lose their connections. Sometimes I'm able to resolve the issue by using "troubleshooting" via the adapter, often restarting the laptop and/or the router is the only way to resolve my problem. I've run the Dell Support software, it indicates no drivers are available for update, so I assume I'm current.I've read about turning off 802.11n, I've read about problems w/ power management and conflicts with wireless.
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Oct 12, 2011
My router broadcasts at 5GHz and 802.11n and despite having a an up-to-date Inetl(R) Wifi Link 1000 BGN driver teh computer does not recognise the network.
I googled and this appeared to be a lot of peoples problems, people who are offering remedies by buying a wireless adpater. URL
Personally I don't want to do that.
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Nov 3, 2011
I have a dell vostro 1000 laptop. I upgraded my pc from xp to vista ultimate and lost wifi and internet connections. I really could use some help in trying to get my connections back. I hope I don't have to buy another wireless card.
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Jun 28, 2013
I'm trying to configure a L3 switch with some vlans. Despite we add a "ip default-gateway", that is displayed on the "show run", when we look "show ip route" there is no default gateway or gateway of last resource.On the show running we see the following:
interface vlan 31
ip address 10.221.31.177.255.255.255.0
!
interface vlan 32
ip address 10.221.36.125 255.255.255.240
interface vlan 36
ip address 10.221.36.105 255.255.255.248
ip default-gateway 10.221.36.105
One server connected to the vlan 32 is not able to ping the switch svi on vlan 36 (10.221.36.105).When we look the "show ip route" we see that the default gateway is not set.Ip routing is enabled on the switch. I tested the same configuration on my simultator and it works fine.I'm attaching the "show running", "show version", "show protocols" and "show ip routing".The ip routing is enabled on the switch!
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Mar 5, 2011
My DIR-655 drops WiFi connections every few days. All wired connections are fine. Rebooting the router fixes the problem at that time. Cable modem works perfectly fine. [code]
I'm sure I'm missing some devices, but that should give you the general mix of wired/wireless devices that I use. I'm single with visits from my son every other weekend, so network traffic is not that high at my house. I've had this router for a couple years now and didn't use to have this problem. I've been updating the firmware, and I suspect this problem happened after on one those updates. I just don't know which one. Also, I didn't use to have any neighbors with Wireless Routers (that I could detect), but recently there have been 2 who have gotten them. I was hoping this was a problem that D-Link was aware of, but that does not seem to be the case. I would hate to have to go out and buy a new router (not D-Link).
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Nov 1, 2012
I recently install Windows8 Enterprise build 9200 on my Dell XPS L502X and everything is working fine so far except my modem. In device manager its installed properly but the network manager doesn't list it as an option to connect to (as it usually would in win7),
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Jan 31, 2013
My wi-fi has always been a little spotty, but today it finally just completely stopped working.
I have an XPS L502x running Windows 7 and a Verizon FiOS connection (Actiontec modem/router). My work laptop (running XP), phone (Android), desktop (Win 8), and my girlfriend's Mac connect to this network fine. But the Dell has consistently had trouble over the year that I've owned it. In the past, I've been able to force it to connect by manually resetting the wi fi, but that didn't work today.
The wi fi will intermittently find the network, fail to connect to the internet, then lose connectivity to the network itself. Windows troubleshooting says I should reset the router (despite all of the other successful connections). This works for a second, but the Dell loses connectivity again (note: I''ve seen that this is associated with McAffee in other questions, but I'm not running McAffee). When I tried running the Intel troubleshooter, it passed all tests but the last one, saying it "Failed to Ping".
Another weird thing (not sure if it's related) is that my computer displays four different Network Adapters in Device Manager. One is the Intel Wireless-N 1000, but there are also two Windows adapters and what looks like a generic PCI driver. If you disable any one of them, you get the Intel "wireless adapter disabled" message. If you uninstall the Windows adapters, both reinstall when you try to connect to the network.
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Feb 9, 2013
I have a 1 1/2 year old Dell XPS 15 L502x laptop.I have noticed that it has started having network connection issues with the wifi. It connects to all wifi properly but seems to be having issues with the home router recently. Around November 2012 it started. However I fixed the issue then by re-installing the driver.
This time reinstalling the driver did not solve the problem .. I have tried using the driver from intel's website as suggested by a previous forum post on a similar issue. I have alos tried the power settings suggestions by intel and none of these have solved the problem.
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Feb 20, 2013
i use dell xps L502x,after reformat the laptop,my dell xps cannot connect with internet,only can connect with certain wifi
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Nov 22, 2011
i have bought XPS L502X. How its bluetooth will start working. The radio signal capturing is "on" but still not working.
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Jul 4, 2013
Bought a new WiFi connection from the past two days i have been facing a serious problem regarding my WiFi
whenever i connect my xps to the router my router reboots after almost every 30 seconds
interestingly when i disconnect my xps from network the router works absolutely fine with other laptops
I have already tried re installing my OS and drivers. I have also tried running laptop on safe mode with networking.....still same problem reappears. I have been using the xps l502x from the past 2 years.
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Jun 19, 2011
I just got an XPS 15 (L502X). It comes with the McAfee internet security suite. I tries to connect my other laptop wireless to my XPS 15 through the Intel My WiFi Technology access point option so that i could share my LAN internet connection. Whilst the other laptop connects wireless with the XPS 15. The internet connection sharing only works when i disable the McAfee firewall. How to configure the firewall.
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May 31, 2013
Sometimes it connects to router but internet is like 20 kbps. More times it says that: windows was unable to connect Edimax(router).
Troubleshooting says that problem is with wfi adapter or access point.
I tried:
Power saving options
Windows repair and reinstalling
Transmit power to High
All drivers(Bios update included)
Laptop Dell xps 15 L502x
adapter: Intel(R) Centrino(R) Wireless-N 1000
Recently I disassembed my laptop to clean from dust. Also change termopasta for cores. Can this effect wifi? ps. all wires I connected corretly. Do I need reasseble it again to check it out?
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Apr 6, 2013
I have a dell xps L502X with windows 8. My network adapter was replaced last month. My DHCP is enabled. My DNS Server reads 192.168.1.1 and it's a home/cable/DSL connection so from what I've read that's right. I've set my IPv4 and IPv6 to automatically detect the DNS server and IP address to use. I've tried to reconfigure the computer to the wireless router, but when I go to set up a new network no networks pop up even though many networks pop up for me to connect to on the right of my screen.
All of my other devices are connected and working fine. That was the background and what I've tried to fix for my problem. When I try to connect to my home network it says it's a limited connection meaning I have no Internet access. When I run the trouble shooter for the network, Internet connections, and network adapter the only one that has an issue is the network one and the issue is that the DNS server isn't responding.
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Mar 30, 2011
I have some remote locations that connect to my ASA 5510 cluster (Aktive/Passive) using the Cisco VPN Client, from which the connection gets disconnected at random intervals (could be 5 minutes, but sometimes after 15 minutes). However, some other remote locations do not have this problem. All locations have the same VPN client configuration (distrubited by pcf file).
I already disabled isakmp keepalive on the ASA but this did not work. If I read it correctly, the Cisco vpn client logging shows that the ASA initiates the ending of the connection.
Code...
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Aug 19, 2012
I have Dell XPS L502X, Windows 7 Home Premium.My internet was working last night but when I turned it on this morning it would not connect.It is connected to my bt homehub with full strength but no internet access. It says IPV4 No Internet Access. I tried using a wire to connect it but that did not work either.Other devices are connecting. So can't be a problem with the internet itself. [code]
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Jan 17, 2012
e i cant access my bluetooth head set frm my xps l502x its gt a yellow exclamatory mark under headset icon
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May 21, 2012
I've been having this problem for a few weeks, at first I thought it was the internet itself, but the other computers in the house are fine. A few times a day it just suddenly stops working and in the bottom right hand corner of the screen in the internet options section it says currently connected to : unidentified network. when I click connect again it says wireless adapter not found, "Wireless Network Connection"doesn't have a vailid IP configuration. Sometimes it can stay off for a lot longer and it's generally random times of the day that it happens. I'm using an XPS L502X
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Mar 24, 2012
I recently bought an XPS 15 L502x and I cannot find the bluetooth function on it. Looked everywhere in the device manager and Controll Pannel. Does it mean it doesn't come as standard and you have to upgrade it while choosing your components? I hope niot because it sounds a bit ridiciulous to have a top range model with core i7 and 1080p screen and no bluetooth which is as basic to me as wifi or speakers.
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Jul 22, 2012
I have have a XPS L502X. I decided to make a clean installation based on Windows 7 Ultimate.My problem is when I instal the driver for the "Dell Wireless HSPA 5540" it fails with then warning:
"Authentication failed. The .... driver cannot be installed on this computer...."
How to install driver for this ?
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May 25, 2013
My laptop will not connect at full speed whilst on a wired connection. All my other laptops connect at full gigabit speed OK using the same cable. My XPS will only connect at 100Mbps.I have the Realtek PCIe GBE Family Controller.
I am using Win 7 64Bit but I have also tried Ubuntu 12 with the same result. Is this a known problem ?I think this may have been like this since new, My most expensive laptop is the slowest on my network.
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Jan 27, 2012
I could not connect my xps l502x to NETGEAR PUSH 2TV. I GET A MASSAGE SAYING CAN NOT CONNECT
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Dec 6, 2012
Recently I've noticed that Intel My WIFI Utility is not starting up after reboot. I reinstalled WLAN drivers (downloaded the newest version from support.dell.com) but the problem persists. Is there any way to start it manually?I'm using Dell XPS l502x, Intel® Centrino® Wireless-N 1030, Windows 7 x64.
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Mar 3, 2012
Last month i bought my new dell xps 15 L502X. I am completely satisfied with the laptop. But a few days back i encountered a problem in my Bluetooth. When i tried to switch on the Bluetooth a notification appeared stating that no Bluetooth hardware was found. Later when i tried to pair with wireless mouse , the mouse was not detected.
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Oct 11, 2011
I am using Windows 7 Home premium SP1 (x86). I can connect fine and after a (seemingly random) amount of time the connection will drop (at least according to windows). I can also easily reconnect without a problem, but it will not pick back up the connection automatically, which is a problem because I use programs that need to access the internet and Often leave large files to download while I'm sleeping or not home. So If I'm not sitting at my computer to manually reconnect, then whatever i'm trying to accomplish doesn't get done.I'm using the ALFA AWUS036H USB wifi adapter. I had previously been running windows XP and this same thing would happen (though, much less often) but when it happened in XP it would automatically reconnect in a few seconds. I downloaded the drivers from ALFA's website incase the ones on disk were not up to date, and I tried both of them (they have a "normal" and "power control driver" option) and the problem remains. Also, I've never used an external wifi adapter before so I'm not sure if its supposed to work this way, but there are 2 "signal strength meters" in the system tray the standard windows one that you can click on and see available networks or go to windows "network and sharing center" and then there is the ALFA one that you can click on and it takes you to the ALFA wireless LAN utility, where you can also get a list of available networks.According to windows there is a problem with the connection, however according to the ALFA wireless LAN utility, the connection is fine (green bars means good connection, red bars means no connection)When clicking on the Windows "signal strength indicator" in the system tray, it shows 1 of 2 different problems (notice the differences that I've highlighted with red boxes). No matter which one happens I can NOT access the internet. Despite the "problems" shown above, the ALFA wireless LAN utility shows that its still connected (while windows is showing a connection problem)To reconnect I switch to the "profile" tab (which is just a list of neworks that i've previously connected to) and double click on the network. In this case it will be Enotria Public.... the same one that (according to the ALFA wireless LAN utility) I'm already connected too After clicking on the network, the ALFA wireless LAN utility "signal indicator" in the system tray will briefly turn red (signaling NO connection) while it "reconnects". Then it will turn back to green, and Windows network manager/signal indicator (whatever you call it) will proceed to reconnect as well. After this happens, all is good and I'm reconnected and can access the internet.
As you can see in pics above the ALFA wireless LAN utility is always connected, and it never drops the connection but even so, the internet will not work when Windows drops the connection. However, When reconnecting I can access the internet BEFORE Windows reconnects. (I still have to reconnect as described above, but after I do so I can access the internet before windows FINISHES reconnecting) The tab shown in this picture was a web page that I loaded BEFORE Windows ever reconnected, and it is a page that I have NEVER viewed before, so its not just loading it from cache.
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Jul 27, 2012
[code] When the connection is online, the speeds are fine- the issue is the 2-3 times a day when the connection drops off. The error that we are getting is "cannot connect with primary dns server" however in our attempts to restore the connection we have: [code] is there some issues in the area that we are not aware of?
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Jun 13, 2008
I have a WRT110 router (firmware v. 1.0.04) and a PC and an XBox 360 connected to it (both via cable). Every 15-20 minutes the connection is dropped for appr. 1-2 minutes. I tried modifying several router settings, but the connections are still being dropped
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Aug 22, 2012
I have cisco WS-C2960S-48FPS-L stacked. Weekly twice, my PoE connections are dropped and when the device is restarted, everything starts working normal. This issue happens weekly once or twice. [code] I can see that there is a bug id : CSCtg86211 and no work around for it. Any updates received from Cisco TAC ?
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Jul 10, 2012
My wife just bought a Dell XPS L502x. I cannot get it to connect to our wireless network without disabling the route security completely. Even then it is slow.
Dell XPS L502x
Windows 7 Home Premium 64 bit
6 GB RAM
Intel Centrino Wireless-N1030
Our router is a Linksys Wireless-G 2.4 GHZ WRT54GL
I am aware of the PSP issue and have turned off the option to allow the computer to turn off the adapter and have set the power settings to the highest settings for both battery and plugged in. I have messed the routers security and the computer will not connect unless I turn off the security entirely. It connects but is slow. Anything else and it will not connect at all. Regardless, it can always detect the network without a problem and shows signal strength of Excellent (full bars) even when it is running slow. It works great on a cable or with a wireless usb adapter. I am positive that I am entering the password correctly as i have done this many times now. All other wireless devices in the house connect without a problem including her old Dell laptop.I have updated all the drivers (including the adapter) and keep current on all the Windows updates.when I run the ipconfig /all it lists all my wireless adapters and the blue tooth as "media disconnected". Not sure if that is referring to not being connected to the network or something else.
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Oct 21, 2012
I can't find the latest driver for the Renesas USB 3.0 in the Dell website. I have a Targus USB 3.0 Hub that stopped working and I am told I need to update the Host Controller driver. The driver version I have now is 2.1.27.0 dated 9/13/2011.
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Aug 18, 2012
I have an XPS L502X and when I turned it on today I noticed I was connected to my network but I had no internet access.
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Jul 1, 2012
I have a XPS15 (L502x) for 4 months and my wi-fi is not working anymore.Intel Wi-fi application says that the wireless device is not found.I tried to install drivers, softwares from Intel (Intel PROSet...) but still nothing.
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Nov 28, 2012
I have a Dell XPS L502x (Core i7, 6 GB RAM, 2GB NVIDIA graphic card, 750 GB HDD)My laptop does not have HSPA mini card
Is there a possibility to add a HSPA mini card
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