Dell :: XPS L502x / Cannot Connect To Network Without Disabling Security
Jul 10, 2012
My wife just bought a Dell XPS L502x. I cannot get it to connect to our wireless network without disabling the route security completely. Even then it is slow.
Dell XPS L502x
Windows 7 Home Premium 64 bit
6 GB RAM
Intel Centrino Wireless-N1030
Our router is a Linksys Wireless-G 2.4 GHZ WRT54GL
I am aware of the PSP issue and have turned off the option to allow the computer to turn off the adapter and have set the power settings to the highest settings for both battery and plugged in. I have messed the routers security and the computer will not connect unless I turn off the security entirely. It connects but is slow. Anything else and it will not connect at all. Regardless, it can always detect the network without a problem and shows signal strength of Excellent (full bars) even when it is running slow. It works great on a cable or with a wireless usb adapter. I am positive that I am entering the password correctly as i have done this many times now. All other wireless devices in the house connect without a problem including her old Dell laptop.I have updated all the drivers (including the adapter) and keep current on all the Windows updates.when I run the ipconfig /all it lists all my wireless adapters and the blue tooth as "media disconnected". Not sure if that is referring to not being connected to the network or something else.
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Nov 1, 2012
I recently install Windows8 Enterprise build 9200 on my Dell XPS L502X and everything is working fine so far except my modem. In device manager its installed properly but the network manager doesn't list it as an option to connect to (as it usually would in win7),
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Feb 20, 2013
i use dell xps L502x,after reformat the laptop,my dell xps cannot connect with internet,only can connect with certain wifi
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May 25, 2013
My laptop will not connect at full speed whilst on a wired connection. All my other laptops connect at full gigabit speed OK using the same cable. My XPS will only connect at 100Mbps.I have the Realtek PCIe GBE Family Controller.
I am using Win 7 64Bit but I have also tried Ubuntu 12 with the same result. Is this a known problem ?I think this may have been like this since new, My most expensive laptop is the slowest on my network.
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Jan 27, 2012
I could not connect my xps l502x to NETGEAR PUSH 2TV. I GET A MASSAGE SAYING CAN NOT CONNECT
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Aug 18, 2012
I have an XPS L502X and when I turned it on today I noticed I was connected to my network but I had no internet access.
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Oct 9, 2012
I purchased a WNDR3400v2 probably around two months back and since then I haven't had any issues with it. Now, I like to keep the security setting on WPA2-PSK for the security but my brothers and my own Nintendo DS don't support this security for connecting. So, since my previous router had a guest network, I decided to activate and deactivate that network with no security when it was needed (Half hour or less), and I haven't had any issues until doing this with the WNDR3400v2.
Basically what happens is, after disabling the guest network again, no wireless devices can connect to the router... PERIOD... Upon trying to connect it also says "You are unable to connect) right after it verifies the password. I spent a few hours trying to fix it but I haven't gotten anywhere really..
What I have tried-v
-Resetting the Router
-Powercycling the Router
-Resetting it to factory defaults and restoring previous settings
-Enabling and disabling the network
-Deleting the original network saved on the computers and connecting as if from a new network.
-Also tried restarting my computers
-Updating the firmware (For some odd reason I couldn't find any firmware last week..)
I researched it a bit and found some solid leads, but nothing that fixed the issue. The only "Fix" I could find was disabling the security and leaving it open.. Which I would prefer not to do for obvious reasons...
Router Type: Netgear Wireless Dual-Band N600 Router (WNDR3400v2)
Firmware: V1.0.0.34_1.0.52
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Jan 31, 2013
My wi-fi has always been a little spotty, but today it finally just completely stopped working.
I have an XPS L502x running Windows 7 and a Verizon FiOS connection (Actiontec modem/router). My work laptop (running XP), phone (Android), desktop (Win 8), and my girlfriend's Mac connect to this network fine. But the Dell has consistently had trouble over the year that I've owned it. In the past, I've been able to force it to connect by manually resetting the wi fi, but that didn't work today.
The wi fi will intermittently find the network, fail to connect to the internet, then lose connectivity to the network itself. Windows troubleshooting says I should reset the router (despite all of the other successful connections). This works for a second, but the Dell loses connectivity again (note: I''ve seen that this is associated with McAffee in other questions, but I'm not running McAffee). When I tried running the Intel troubleshooter, it passed all tests but the last one, saying it "Failed to Ping".
Another weird thing (not sure if it's related) is that my computer displays four different Network Adapters in Device Manager. One is the Intel Wireless-N 1000, but there are also two Windows adapters and what looks like a generic PCI driver. If you disable any one of them, you get the Intel "wireless adapter disabled" message. If you uninstall the Windows adapters, both reinstall when you try to connect to the network.
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Feb 9, 2013
I have a 1 1/2 year old Dell XPS 15 L502x laptop.I have noticed that it has started having network connection issues with the wifi. It connects to all wifi properly but seems to be having issues with the home router recently. Around November 2012 it started. However I fixed the issue then by re-installing the driver.
This time reinstalling the driver did not solve the problem .. I have tried using the driver from intel's website as suggested by a previous forum post on a similar issue. I have alos tried the power settings suggestions by intel and none of these have solved the problem.
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Nov 22, 2011
i have bought XPS L502X. How its bluetooth will start working. The radio signal capturing is "on" but still not working.
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Jul 4, 2013
Bought a new WiFi connection from the past two days i have been facing a serious problem regarding my WiFi
whenever i connect my xps to the router my router reboots after almost every 30 seconds
interestingly when i disconnect my xps from network the router works absolutely fine with other laptops
I have already tried re installing my OS and drivers. I have also tried running laptop on safe mode with networking.....still same problem reappears. I have been using the xps l502x from the past 2 years.
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Jun 19, 2011
I just got an XPS 15 (L502X). It comes with the McAfee internet security suite. I tries to connect my other laptop wireless to my XPS 15 through the Intel My WiFi Technology access point option so that i could share my LAN internet connection. Whilst the other laptop connects wireless with the XPS 15. The internet connection sharing only works when i disable the McAfee firewall. How to configure the firewall.
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May 31, 2013
Sometimes it connects to router but internet is like 20 kbps. More times it says that: windows was unable to connect Edimax(router).
Troubleshooting says that problem is with wfi adapter or access point.
I tried:
Power saving options
Windows repair and reinstalling
Transmit power to High
All drivers(Bios update included)
Laptop Dell xps 15 L502x
adapter: Intel(R) Centrino(R) Wireless-N 1000
Recently I disassembed my laptop to clean from dust. Also change termopasta for cores. Can this effect wifi? ps. all wires I connected corretly. Do I need reasseble it again to check it out?
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Apr 6, 2013
I have a dell xps L502X with windows 8. My network adapter was replaced last month. My DHCP is enabled. My DNS Server reads 192.168.1.1 and it's a home/cable/DSL connection so from what I've read that's right. I've set my IPv4 and IPv6 to automatically detect the DNS server and IP address to use. I've tried to reconfigure the computer to the wireless router, but when I go to set up a new network no networks pop up even though many networks pop up for me to connect to on the right of my screen.
All of my other devices are connected and working fine. That was the background and what I've tried to fix for my problem. When I try to connect to my home network it says it's a limited connection meaning I have no Internet access. When I run the trouble shooter for the network, Internet connections, and network adapter the only one that has an issue is the network one and the issue is that the DNS server isn't responding.
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Aug 19, 2012
I have Dell XPS L502X, Windows 7 Home Premium.My internet was working last night but when I turned it on this morning it would not connect.It is connected to my bt homehub with full strength but no internet access. It says IPV4 No Internet Access. I tried using a wire to connect it but that did not work either.Other devices are connecting. So can't be a problem with the internet itself. [code]
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Jan 17, 2012
e i cant access my bluetooth head set frm my xps l502x its gt a yellow exclamatory mark under headset icon
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May 21, 2012
I've been having this problem for a few weeks, at first I thought it was the internet itself, but the other computers in the house are fine. A few times a day it just suddenly stops working and in the bottom right hand corner of the screen in the internet options section it says currently connected to : unidentified network. when I click connect again it says wireless adapter not found, "Wireless Network Connection"doesn't have a vailid IP configuration. Sometimes it can stay off for a lot longer and it's generally random times of the day that it happens. I'm using an XPS L502X
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Mar 24, 2012
I recently bought an XPS 15 L502x and I cannot find the bluetooth function on it. Looked everywhere in the device manager and Controll Pannel. Does it mean it doesn't come as standard and you have to upgrade it while choosing your components? I hope niot because it sounds a bit ridiciulous to have a top range model with core i7 and 1080p screen and no bluetooth which is as basic to me as wifi or speakers.
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Jul 22, 2012
I have have a XPS L502X. I decided to make a clean installation based on Windows 7 Ultimate.My problem is when I instal the driver for the "Dell Wireless HSPA 5540" it fails with then warning:
"Authentication failed. The .... driver cannot be installed on this computer...."
How to install driver for this ?
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Dec 6, 2012
Recently I've noticed that Intel My WIFI Utility is not starting up after reboot. I reinstalled WLAN drivers (downloaded the newest version from support.dell.com) but the problem persists. Is there any way to start it manually?I'm using Dell XPS l502x, Intel® Centrino® Wireless-N 1030, Windows 7 x64.
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Mar 3, 2012
Last month i bought my new dell xps 15 L502X. I am completely satisfied with the laptop. But a few days back i encountered a problem in my Bluetooth. When i tried to switch on the Bluetooth a notification appeared stating that no Bluetooth hardware was found. Later when i tried to pair with wireless mouse , the mouse was not detected.
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Oct 21, 2012
I can't find the latest driver for the Renesas USB 3.0 in the Dell website. I have a Targus USB 3.0 Hub that stopped working and I am told I need to update the Host Controller driver. The driver version I have now is 2.1.27.0 dated 9/13/2011.
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May 31, 2012
I have two XPS 15 (L502x) laptops (purchased in March '12) with Intel Wifi link 1000 BGN adapters. On a regular basis both laptops lose their connection to the internet (via FIOS), at the same time. I'm convinced that is not FIOS or my router. I have a Dell STUDIO 8100, an iPhone and iPad, and these wireless devices do not lose their connections. Sometimes I'm able to resolve the issue by using "troubleshooting" via the adapter, often restarting the laptop and/or the router is the only way to resolve my problem. I've run the Dell Support software, it indicates no drivers are available for update, so I assume I'm current.I've read about turning off 802.11n, I've read about problems w/ power management and conflicts with wireless.
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Jul 1, 2012
I have a XPS15 (L502x) for 4 months and my wi-fi is not working anymore.Intel Wi-fi application says that the wireless device is not found.I tried to install drivers, softwares from Intel (Intel PROSet...) but still nothing.
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Nov 28, 2012
I have a Dell XPS L502x (Core i7, 6 GB RAM, 2GB NVIDIA graphic card, 750 GB HDD)My laptop does not have HSPA mini card
Is there a possibility to add a HSPA mini card
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May 21, 2012
Is it possible to move my phone card from my XPS 1210 to my XPS L502X ???
I would like to be able to hit the road online again
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Oct 12, 2011
My router broadcasts at 5GHz and 802.11n and despite having a an up-to-date Inetl(R) Wifi Link 1000 BGN driver teh computer does not recognise the network.
I googled and this appeared to be a lot of peoples problems, people who are offering remedies by buying a wireless adpater. URL
Personally I don't want to do that.
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Jul 1, 2006
how to disable XAuth for Remote VPN users on the ASA 5510 running 7.2(1)?
HPMFIRE(config)# tunnel-group vpn3000 general-attributes
HPMFIRE(config-tunnel-general)# authen
HPMFIRE(config-tunnel-general)# authentication-server-group none
ERROR: The authentication-server-group none command has been deprecated.
The isakmp command in the ipsec-attributes should be used instead.
--[code]....
I couldn't find anything under isakmp to disable it.
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Feb 23, 2012
After some research, I noticed I'm having the same problem with my Inspiron N4010's wireless card as mentioned in this post. I purchased this laptop refurbished from the Dell Outlet store over a year ago.
Yes, I have tried re-installing the drivers, the BIOS is updated, and no I am not pressing that key when the wireless card randomly disables. Normally it will re-enable after a few minutes or if I keep pressing that key it may re-enable. Sometimes it will take a restart for it to re-enable.
This is a completely random problem too. I am unable to reproduce the problem.
I am just about ready to replace the card and see if that works (the laptop is out of warranty and I'm comfortable inside of a laptop so that is not an issue).
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Dec 1, 2011
I've had a WRT160N v3 for a couple of years, and I've noticed that the wireless security setting is often set to disabled when I go into the configuration, even though I've set to enabled previously. It goes like this....
I've setup the router to have WPA2 Personal security enabled, with a passphrase. I have several devices that use wireless that connect to it everyday. I recently received a new device, so I went into the Linksys configuration to get my passphrase, and the Security is set to disabled. So, I enable it again, configure a the device, and have no problems.
This has happened many times. I just happen to be in the router configuration and check the wireless security tab, and it is set to disabled.
My first thought was that maybe there had been a power loss (although, I can't remember the last power outage we had in my area). However, every other setting was retained, so I can't see why this would be the only one that changes (and it's a rather important setting). Additionally, I was configuring a blue-ray player last night, trying to see if it was better with a wired setting from another Access Point, and the setting was disabled, so I enabled it again. I made changes to the BR player, then changed it back to a wireless connection. I checked the security setting on the Linksys, and AGAIN it was disabled.
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Aug 26, 2011
I currently own a Lenovo Thinkpad x201 Tablet Laptop.The issue is that I randomly lose internet access after usage for some time. I've determined [but not limited it to] that the computer heating is causing the computer to automatically disable the connections. I've looked at the Drivers and have found that one of the Drivers disables itself and will not re-enable when I try to enable it again. When I try to reboot, it stalls on the Shutting Down screen indefinitely [I must force restart].
INTEL(R) 82577LM Gigabit Network Connection
INTEL(R) Centrino Advanced-N 6200 AGN
I've checked the BIOS, but I haven't found much of anything. After tampering for a while with it, I received a BSOD. After trying to boot it back up, I got the "a disk read error has occurred" screen and had to send it in... at which point they reinstalled the OS, wiped my hard drive, and sent it back.
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Dec 12, 2011
I am a teacher in a computer Classroom. We are on a school network and certain students abuse the internet privalages. Is there a way for me to restrict the internet for a certain computer in the network besides unplugging an ethernet cord?
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Jan 13, 2012
I have a Vostro 1500 and cannot connect to a wireless network with a dell 1395 WLAN minicard os XP home, what are possible solutions?
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