Dell :: Wi-Fi Not Connecting On XPS L502X

Jan 31, 2013

My wi-fi has always been a little spotty, but today it finally just completely stopped working. 

I have an XPS L502x running Windows 7 and a Verizon FiOS connection (Actiontec modem/router).  My work laptop (running XP), phone (Android), desktop (Win 8), and my girlfriend's Mac connect to this network fine.  But the Dell has consistently had trouble over the year that I've owned it.  In the past, I've been able to force it to connect by manually resetting the wi fi, but that didn't work today. 

The wi fi will intermittently find the network, fail to connect to the internet, then lose connectivity to the network itself.  Windows troubleshooting says I should reset the router (despite all of the other successful connections).  This works for a second, but the Dell loses connectivity again (note: I''ve seen that this is associated with McAffee in other questions, but I'm not running McAffee).  When I tried running the Intel troubleshooter, it passed all tests but the last one, saying it "Failed to Ping".

Another weird thing (not sure if it's related) is that my computer displays four different Network Adapters in Device Manager.  One is the Intel Wireless-N 1000, but there are also two Windows adapters and what looks like a generic PCI driver.  If you disable any one of them, you get the Intel "wireless adapter disabled" message.  If you uninstall the Windows adapters, both reinstall when you try to connect to the network.

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Nov 1, 2012

I recently install Windows8 Enterprise build 9200 on my Dell XPS L502X and everything is working fine so far except my modem. In device manager its installed properly but the network manager doesn't list it as an option to connect to (as it usually would in win7),

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Feb 9, 2013

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This time reinstalling the driver did not solve the problem .. I have tried using the driver from intel's website as suggested by a previous forum post on a similar issue. I have alos tried the power settings suggestions by intel and none of these have solved the problem.

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Feb 20, 2013

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Nov 22, 2011

i have bought  XPS L502X. How its bluetooth will start working. The radio signal capturing is "on" but still not working.

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Jul 4, 2013

Bought a new WiFi connection from the past two days i have been facing a serious problem regarding my WiFi

whenever i connect my xps to the router my router reboots after almost every 30 seconds 

interestingly when i disconnect my xps from network the router works absolutely fine with other laptops

I have already tried re installing my OS and drivers. I have also tried running laptop on safe mode with networking.....still same problem reappears. I have been using the xps l502x from the past 2 years.

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Dell :: XPS 15 L502X Wireless Networking

Jun 19, 2011

I just got an XPS 15 (L502X). It comes with the McAfee internet security suite. I tries to connect my other laptop wireless to my XPS 15 through the Intel My WiFi Technology access point option so that i could share my LAN internet connection. Whilst the other laptop connects wireless with the XPS 15. The internet connection sharing only works when i disable the McAfee firewall. How to configure the firewall.

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Dell :: XPS 15 L502x - Wi-Fi Slow / No Connection

May 31, 2013

Sometimes it connects to router  but  internet is like 20 kbps. More times it says that: windows was unable to connect Edimax(router).

Troubleshooting says that problem is with wfi adapter or access point.

I tried:

Power saving options
Windows repair and reinstalling
Transmit power to High
All drivers(Bios update included)
Laptop Dell xps 15 L502x
adapter: Intel(R) Centrino(R) Wireless-N 1000

Recently I disassembed my laptop to clean from dust. Also change termopasta for cores. Can this effect wifi? ps. all wires I connected corretly.  Do I need reasseble it again to check it out?

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Dell :: XPS L502X - The DNS Server Isn't Responding

Apr 6, 2013

I have a dell xps L502X with windows 8. My network adapter was replaced last month. My DHCP is enabled. My DNS Server reads and it's a home/cable/DSL connection so from what I've read that's right. I've set my IPv4 and IPv6 to automatically detect the DNS server and IP address to use. I've tried to reconfigure the computer to the wireless router, but when I go to set up a new network no networks pop up even though many networks pop up for me to connect to on the right of my screen.

All of my other devices are connected and working fine. That was the background and what I've tried to fix for my problem. When I try to connect to my home network it says it's a limited connection meaning I have no Internet access. When I run the trouble shooter for the network, Internet connections, and network adapter the only one that has an issue is the network one and the issue is that the DNS server isn't responding.

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Dell XPS L502X - IPv4 No Internet Access

Aug 19, 2012

I have Dell XPS L502X, Windows 7 Home Premium.My internet was working last night but when I turned it on this morning it would not connect.It is connected to my bt homehub with full strength but no internet access. It says IPV4 No Internet Access. I tried using a wire to connect it but that did not work either.Other devices are connecting. So can't be a problem with the internet itself. [code]

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Jan 17, 2012

e i cant access my bluetooth head set frm my xps l502x its gt a yellow exclamatory mark under headset icon

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Dell :: XPS L502X - Wireless Adapter Not Found

May 21, 2012

I've been having this problem for a few weeks, at first I thought it was the internet itself, but the other computers in the house are fine. A few times a day it just suddenly stops working and in the bottom right hand corner of the screen in the internet options section it says currently connected to : unidentified network. when I click connect again it says wireless adapter not found, "Wireless Network Connection"doesn't have a vailid IP configuration. Sometimes it can stay off for a lot longer and it's generally random times of the day that it happens. I'm using an XPS L502X

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Dell :: XPS 15 L502x - Cannot Find Bluetooth Function

Mar 24, 2012

I recently bought an XPS 15 L502x and I cannot find the bluetooth function on it. Looked everywhere in the device manager and Controll Pannel. Does it mean it doesn't come as standard and you have to upgrade it while choosing your components? I hope niot because it sounds a bit ridiciulous to have a top range model with core i7 and 1080p screen and no bluetooth which is as basic to me as wifi or speakers.

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Dell :: XPS L502X - Authentication Failed Error

Jul 22, 2012

I have have a XPS L502X. I decided to make a clean installation based on Windows 7 Ultimate.My problem is when I instal the driver for the "Dell Wireless HSPA 5540" it fails with then warning:

"Authentication failed. The .... driver cannot be installed on this computer...."

How to install driver for this ?

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May 25, 2013

My laptop will not connect at full speed whilst on a wired connection. All my other laptops connect at full gigabit speed OK using the same cable. My XPS will only connect at 100Mbps.I have the Realtek PCIe GBE Family Controller.

I am using Win 7 64Bit but I have also tried Ubuntu 12 with the same result. Is this a known problem ?I think this may have been like this since new, My most expensive laptop is the slowest  on my network.

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Jan 27, 2012

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Dec 6, 2012

Recently I've noticed that Intel My WIFI Utility is not starting up after reboot. I reinstalled WLAN drivers (downloaded the newest version from but the problem persists. Is there any way to start it manually?I'm using Dell XPS l502x, Intel® Centrino® Wireless-N 1030, Windows 7 x64.

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Mar 3, 2012

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Dell :: XPS L502x / Cannot Connect To Network Without Disabling Security

Jul 10, 2012

My wife just bought a Dell XPS L502x. I cannot get it to connect to our wireless network without disabling the route security completely. Even then it is slow.

Dell XPS L502x
Windows 7 Home Premium 64 bit
Intel Centrino Wireless-N1030
Our router is a Linksys Wireless-G 2.4 GHZ WRT54GL

I am aware of the PSP issue and have turned off the option to allow the computer to turn off the adapter and have set the power settings to the highest settings for both battery and plugged in. I  have messed the routers security and the computer will not connect unless I turn off the security entirely. It connects but is slow. Anything else and it will not connect at all. Regardless, it can always detect the network without a problem and shows signal strength of Excellent (full bars) even when it is running slow. It works great on a cable or with a wireless usb adapter. I am positive that I am entering the password correctly as i have done this many times now. All other wireless devices in the house connect without a problem including her old Dell laptop.I have updated all the drivers (including the adapter) and keep current on all the Windows updates.when I run the ipconfig /all it lists all my wireless adapters and the blue tooth as "media disconnected". Not sure if that is referring to not being connected to the network or something else.

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I have two XPS 15 (L502x) laptops (purchased in March '12) with Intel Wifi link 1000 BGN adapters.  On a regular basis both laptops lose their connection to the internet (via FIOS), at the same time.  I'm convinced that is not FIOS or my router.  I have a Dell STUDIO 8100, an iPhone and iPad, and these wireless devices do not lose their connections.   Sometimes I'm able to resolve the issue by using "troubleshooting" via the adapter, often restarting the laptop and/or the router is the only way to resolve my problem.  I've run the Dell Support software, it indicates no drivers are available for update, so I assume I'm current.I've read about turning off 802.11n, I've read about problems w/ power management and conflicts with wireless.

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Nov 28, 2012

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Is there a possibility to add a HSPA mini card

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May 21, 2012

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I would like to be able to hit the road online again

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Oct 12, 2011

My router broadcasts at 5GHz and 802.11n and despite having a an up-to-date Inetl(R) Wifi Link 1000 BGN driver teh computer does not recognise the network.

I googled and this appeared to be a lot of peoples problems, people who are offering remedies by buying a wireless adpater. URL

Personally I don't want to do that.

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Jul 28, 2012

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Jun 29, 2012

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