Linksys Wireless Router :: E2000 Cannot Connect To Comcast
Jul 26, 2010
I have tried to connect Comcast to my new E2000 router, with negative results. I did perform the firmware upgrade on the router (to 1.001). My old Netgear WiFi router works fine, so I know the configuration works.For testing purposes I have the following:
MacBook Pro > E2000
Comcast > E2000
Both via Ethernet cable.
I do have access to the E2000 via web based interface. I have tried a variety of configurations, including the use of the "static" configuration using the current Comcast ip, gateway, subnet and DNS that currently exists. I am unable to get the Auto DHCP to work - Comcast ip's do not appear (in the "status" window.)
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Nov 3, 2011
E2000. I run the setup program, my laptop sees the router and it shows a strong signal. When I try to connect with it, it won't connect.
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Nov 14, 2011
I have a E2000 router that would go out and I would have to unplug and replug in every once in a while. Finally it just stopped working completely. I reset the router and now it won't let me connect. I have followed advice given to soembody else on here and went into router settings and cloned the mac, the IP address was there and reset my security settings. It let me connect to the network but not the internet...
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Sep 20, 2011
For some reason my new E2000 will not connect to our Charter TV Cable internet service. Another router works fine with same cabling. I have reset EVERYTHING numerous times and cross patched -- hard patched, wireless to where my finers are bleeding. My ISP is DHCP and requires no login. So my router is set to automatically connect. Could the router be defective?
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Dec 13, 2011
I have a home and guest network. I set it up about four months ago. No problem! Two weeks ago it would not connect wireless to the internet. The wired connection is fine but it won't do any wireless networking. I tried to reset the router according to the user guide but that didn't work. The software won't recognize the router now so I don't know what to do now.
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Aug 22, 2012
I've recently started studying for the CCNA exam and one of the first things you learn is the type of cabling required between devices.Basically, I got curious and checked to find that my pc and e2000 router are connected via a straight-through cable even though it's supposed to be that a router and pc share the same pin layout and should be connected via crossover cable. It's the same story with my xbox and ps3 (also wired directly to the router via straight-throughs).
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Mar 9, 2012
My Xbox 360 will not connect to my Cisco E2000 wireless router. It can find the router, but when the Xbox tests the connection it can’t establish a connection with the router. Ironically when I try to use the guest account it can establish a connection with the router before I run in to trouble.
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Mar 15, 2012
How do I use Cisco Connect to set up E2000 as a switch and set up wireless connection, when I am using E3000 as my main router that attaches to the modem?. When I use Cisco Connect I seem to only be able to address the E3000 settings through Cisco Connect..
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May 31, 2010
I have an E2000 setup with the Cisco Connect Utility. I have a MAIN account and a GUEST account setup.I'm recently having a problem where I can only connect wireless through the "Guest" account. I can connect to my MAIN account, but it states that I have "Limited Access".
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Sep 10, 2011
So, I've been having problems with connecting my HTPC to the E2000. I had an old D-link router + USB Wireless N adapter, but after the Dlink died, I bought the E2000, and upgraded to a faster N Adapter. Anyway, connection had been sketchy using the WPA/WPA2 encryption. I turned it off completely, and did get some better wireless speeds. I couldn't leave it open, though, as there are tons of laptops around my apartment that end up connecting to my network. Connecting wirelessly using that particular adapter continued to give problems. Two blackberries plus a Nookcolor connect with no issues (maybe because they're wireless G, who knows).
I then decided to reset the router by simply pressing and holding the reset button as I've done on all my other routers. It did reset, and reboot, but when it came back on, it would no longer connect to the internet. I've connected directly to my modem, and that works fine, but once I connect to the router...nothing. I did a hard reset (30/30/30), and that cleared everything, it seemed. The HTPC now connects easily, but there is still no internet connection. This is proving to be very frustrating.
Is there something I could have done wrong by doing that very first reset? Is there anyway to configure to get back my internet connection?
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Nov 6, 2012
I have a Cisco E2000 and I have multiple devises that work but not my xbox 360. I have 2 computers 2 iphone 4s 2 ipods iphone 3gs
They all connect to the internet fine. My Xbox 360 never connected. the xbox can connect to the router. Then the router cannot connect to the internet.
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Apr 15, 2012
I just need a a way to connect my xbox 360 to the internet. I considered buying a WET610N and was wondering if it will connect to my E2000? I can't use one of microsoft adaptors because something is wrong with my usb ports. Or if it is possible am I able to connect a WET54G? I'm not looking to play online just get connected wirelessly. Will either one of these bridges connect to the E2000?
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Oct 21, 2011
I started the FTP Server at the dlink and forwarded port 80 and port 21 to the ipadress from my NAS, surely i activated it. Port 80 for the webmask Port 21 for the FTP server. If i connected me at my homenetwork and typ in my browser: ftp://"username".dyndns.org the ftp server works, also the webmask from the Sharecenter. If i want to connect me from my work or other pc's, the ftp didn't work. can't ping "username".dyndns.org
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Sep 10, 2011
I have 300 Mb/s plan from ISP. Then cable connected directly to PC my throughput is as it should be, but then i do connect my PC via E2000 cable connection, it slows down to 200Mb/s. I have tryied also E4200 model and i have same issue.
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Aug 20, 2012
I have an odd problem where every fortnight to three weeks none of my wifi devices (ipap, laptop, 2x android phones) can connect to my network (Linksys E2000, running firmware 1.0.04 with WPA2 personal). They can all see the network and try and connect, but all fail. Rebooting the router has no effect, and the only thing I've found that works is that I have to connect via ethernet cable (which works no problems) and then disable wireless security, save changes, and then immediately reenable wireless security and save changes again. All my devices then will automatically reconnect no problems. It's a bit annoying as my router isn't ideally placed to dig out the cable, but I wondered if there's any way of diagnosing what could be wrong? I've checked the router logs and they're not useful - the only thing I can see of note is in the DHCP log in the period when I suspect the problem arose I get 4 entries of discover / offer / request / ack going to 255.255.255.255 which seems unusual. But the security log is empty so I get nothing from that.
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Oct 4, 2011
So, I've had my Linksys E2000 Router for awhile now (not a year old though), and I just discovered a problem with it.Just the other night, not even 8 hours ago, I was playing my 360, everything was fine. I then decided to go to bed, cause it was getting late. Here I am now, I boot my 360 up, and notice that my 360 couldn't connect to Live. At first I thought maybe the cable got unplugged somehow; nope. So I troubleshooted to fiind out that Ethernet Port one no longer works on my router, but switching the cable to port two, my 360 is able to go online.
Does this mean my beloved router, that I paid my hard earned cash for, has decided to start crapping out on me, or is there a fix for this? I take really good care of all my electronics, and my router sits in a spot by itself on my desk with plenty of air space. I have had no issues with this router in the past, until' now. I've always trusted Cisco, and Linksys products, and this really dissapoints me that my router might just be kicking the bucket, at not even a year old. What's the deal Cisco?
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Dec 6, 2010
We have been unable to connect our PSPs to the new E2000, and after several hours we're ready to throw in the towel and go get a different router!The PSPs only see the "guest" connection when using the scan option, but cannot connect to it. Even after manually adding both the main and the guest info we are STILL unable to connect either of the PSPs We had an older router from your company which we had no issues connecting 6 desktops, a lappy, 2 psp, 2 ds, 2 xbox 360, and a Wii, as well as our smart phones. After this recent "upgrade" to the E2000 the PSPs CANNOT connect no matter what we do. It gives many different error messages.
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Dec 9, 2012
Running Win7. When trying to connect Lenovo laptop to E2000 with Easy Setup Key, the progress bar hangs at 25%. However, the E2000 will connect to the laptop with an Ethernet cable. Same problem on both of my Lenovo G555 laptops.
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Jan 28, 2012
I am unable to get my E2000 router to recognize my Ipad2 when trying to connect.
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Jan 1, 2013
My 'main' Wifi SSID will just disappear and you can't connect to it. the guest account will still show up. computers/devices that are already connected will stay connected and will work fine, but anybody reconnecting will not be able to. Only solution I've found so far is to unplug and replug in my router
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Oct 30, 2011
How do I add a guest without the cisco connect software since they don't have upgrade for osx lion.
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Aug 3, 2011
I've just bought an E2000 and I Cisco Connect doesn't run on OSX-Lion, and I was unable to find it on support downloads. But this is only a comment, my concern is that I'm not able to see on main menu how many DHCP clients are connected nor of course to check their traffic. Other routers usually provide at least DHCP clients
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Mar 24, 2011
I have a new Linksys E2000, I was unable to connect one of my laptops to the internet, so I decided to call support with the problem, after 45min and not results, find out that the E2000 do not support the Atheros AR 5007, they told me that I need to get a new driver for my adapter. Fine but Cisco doesn’t have a Driver update for this problem or how to fix it, or at least send you a link where to get the fix.
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Dec 18, 2010
Alright, the computer I had cisco connect on crashed. I got a new computer and I'm trying to install Cisco connect using the downloaded version and I can't install it because it requests the password of the router, which i do not know. This is because I've lost the CD copy of Cisco connect. I've tried resetting the router itself by pressing the red reset button
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Dec 1, 2010
I simply, can't install Cisco Connect. I want to because it has the parental controls and guest SSID controls. When I try to install, the progress bar get's to 25% and then stops - the next screen says "Our Customer Support team can help. Your router was not successfully setup." I reset the modem and have my computer plugged in to port 1 while I try to install the software. I have been able to setup the router manually. It works great. My issue is that I can't install Cisco Connect desktop software for Mac.
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Aug 11, 2011
I have just setup a E2000 at home. All the wireless connections work and also my NAS server who i wired. But when i try to setup my wired media server it will not connect.
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Jul 2, 2012
About a month ago I set up FTP on my QNap for the first time. To my surprise I was able to connect to it from an outside network with no further configuration needed. Since then I have had a bit of an issue with firmware. I ended up wiping and upgrading the QNap. Since then I am unable to connect. Some resources are saying the only problem is that I don't have port forwarding set up. I guess my default router settings were already set up to forward the port (I'm not sure how to confirm) because it worked originally, the only thing that changed is my QNap settings. I would like to be able to use it as a FTP, MySQL database, and a few other things. Will I have to do a different configuration for each one?
My network set up is like this: Verizon Router/Modem -> Linksys Router e2000 -> Qnap (ethernet)
I accessed my verizon router and under port forwarding it says "Protocol: FTP, Ports: TCP Any -> 21". NAT is disabled on the Linksys so does that mean I won't have to configure it at all because it is set up in bridged mode as a dummy switch?
What IP should I be using to try to access it remotely?
When I try to connect to my QNap IP I get this in Filezilla:
Status:Connecting to 192.168.1.22:21...
Status:Connection established, waiting for welcome message...
[Code].....
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Jan 22, 2011
I have a linksys WVC200 Internet camera and a Linksys E2000 Router.I cannot get the camera to connect to the E2000 via wireless, using a network cable no problems.Yet It works perfectly wireless and wired if I cannect the WVC200 Camera to a Belkin N1 Router. Linksys WVC200 - Linksys E2000does NOT WORK! Yet Linksys WVC200 Camera to Belkin N1 Router wsorks perfectly?
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Sep 21, 2012
I bought this wonderful voice gateway off the internet from someone. So not sure if they ever used it with Comcast.So far I hatve had no internet once I plug it to the cable. I have asked Comcast tech for activating this device. However they say it is not supported and they have tried sending it the Activation signal but they say it fails. I can see all lights lit up and go green when I connect this device to the cable, is there a firmware upgrade for DPQ3925 ?
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Oct 16, 2009
My router worked fine. Comcast did updates and now it wont work. If I connect the cable modem to the laptop the internet works fine.It's the router. She said I need to reconfigure it. I tried looking on the site, typing in the 192.168.1.1 thing and the password "admin" is not correct.
My cable modem is Motorola SB5120. My linksys is WRT54G2 V1. how to reconfigure this to work! We work from home and this is a huge obstacle for us to not have wireless internet
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Jan 24, 2012
I have a problem with my E3200 that has happened at least 4 times since I first purchased, installed and configured it. Initially I thought it might be something with Comcast, but a) I never had the problem with my Linksys WRT54G router and b) It seems I can now duplicate the issue by saving a config file and restoring it.The specific issue appears to be somewhat random. At some point the connection to the Internet simply stops for no apparent reason. I am able to ping the router and connect to it. I am also able to drop and renew connections to the cable modem successfully. Furthermore, I can ping my network side of the router, as well as the external address handed to my router by the cable modem, and the cable modem gateway address, but still no connection to the Internet.The only solution to my problem has been to restore the factory defaults to the router and reconfigure it from scratch, which does seem to fix the issue for a time until it occurs again. FYI, I do not use the Cisco connect software because I have several custom port and QOS configs that are necessary for an IP Phone and other hardware on my network.
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Jan 12, 2010
I have a need to have 2 seperate networks from my comcast cable modem.I was hoping to plug a 5 port hub into the cable modem and then plug both the wrt610n and the wrt54g into the hub. Seem that only one of the routers will get an ip assigned from Comcast.Is there a way to have one ISP cable modem and create two different home networks with the two linksys routers, thus two separate independent networks?
-Network 1: public household use and family (Jane's wireless laptop, household PC's etc).
-Network 2: private household/company use and separate from the public family network (company wireless laptop/company PC, un-secure media server).
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Apr 18, 2012
I just recently purchased comcast internet today and self installation kit that came with the modem and all..... got it all set up no problems activated did speed test directly from cable modem to laptop computer wired and was getting 10mbps down and 3mbps up well went out and bought a linksys e900 wireless router.... connected it no problems... however my laptop wireless and phones connected to the router with speedtest is only getting 300kbps down average!!! but the upload is still 3mbps.
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