Jan 24, 2012
I have a problem with my E3200 that has happened at least 4 times since I first purchased, installed and configured it. Initially I thought it might be something with Comcast, but a) I never had the problem with my Linksys WRT54G router and b) It seems I can now duplicate the issue by saving a config file and restoring it.The specific issue appears to be somewhat random. At some point the connection to the Internet simply stops for no apparent reason. I am able to ping the router and connect to it. I am also able to drop and renew connections to the cable modem successfully. Furthermore, I can ping my network side of the router, as well as the external address handed to my router by the cable modem, and the cable modem gateway address, but still no connection to the Internet.The only solution to my problem has been to restore the factory defaults to the router and reconfigure it from scratch, which does seem to fix the issue for a time until it occurs again. FYI, I do not use the Cisco connect software because I have several custom port and QOS configs that are necessary for an IP Phone and other hardware on my network.
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