No Wifi On Hp Zd7010us Laptop Wireless?

Sep 12, 2012

My cable company said I need a wireless adapter on my HP zd7010us laptop and that I should call HP support. I'm having a problem connecting with HP support. Laptop has Windows XP installed since about 4 years ago. My ISP supplied modem --which my laptop is connected-- has a built in wireless router. My laptop connects to the internet when wired however there is no wifi connection.

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Today I took out my old HP zd8228ea and tried to fix it. I inserted the XP home cd and got it running. Now I'm trying to get it on my wi-fi connection. Im pretty sure it has a wi-fi chip, though im not sure how to tell. And under my connections, it doesnt show wireless connection.

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Recently, due to some reason I have not yet figured out, my laptop has started bugging out with the wi-fi and connecting to my wireless connection at home. What it does is it keeps trying to connect, and sort of connects. It gets that little yellow triangle, and says Limited Connectivity. When I check the status, I am in fact getting an IP address, and everything SEEMS to be in order. On my router's configuration page, however, I cannot see my laptop's MAC address in the list of attached wireless devices. The internet does seem to work for about a few minutes every time I restart the router.

At first I thought it might have been an IP conflict issue, so I tried setting up a static IP on my laptop. Then I tried reserving an IP for my laptop through the router. Then I tried both. And while all three attempts seemed to have fixed the problem, it came back within a few minutes.

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