HPG62 Notebook And Dell Laptop Cannot Connect To Wireless Connection?

Aug 19, 2012

Our HPG62 notebook and a Dell laptop use wireless router in our home. This AM the Dell connects via wireless, the HP shows green on our wireless network but but the house symbol above the list of available wireless networks says "no internet access". I've tried looking for an external switch but don't see one. We are fairly basic users and don't know what to do.

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