Cabling / Cards :: No Wired Or Wireless Internet Connection?
Jul 28, 2012
My sister has just purchased a custom built desktop computer that will not connect to the household network. We have various other computers and devices that connect to the router (Thompson Gateway TG782T) without any problems. Just to be sure I've tried reseting the router to factory settings to no avail.
I've tried connecting her computer to the network through the TP-Link Wireless Adpater (TL-WN881ND) that came with her computer AND through a Netgear Wireless USB Adapter (WG111v2). In both situations the network is detected, the network password is requested (and accepted) but the result is always that she has 'limited connectivity', cannot access the internet and cannot detect any shared network drives.
I've tried connecting with an Ethernet cable as well, which her computer does not detect at all ('network cable unplugged').When I try to troubleshoot any of these problems I get a message that says 'The Diagnostics Policy Service is not running'.The guys at the shop where my sister had it built are asking her to bring the computer in with the router becuse they are convinced that the machine is fine, and that the router is at fault. Some Specs for her computer
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Windows 7 Professional
Service Pack 1
Processor: Intel(R) Core(TM) i-7-3770 CPU @3.40GHz 3.90 GHz
RAM: 16.0 GB[code]....
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Sep 18, 2012
I have recently had trouble with my wireless D-link WBR-1310 Router. Two days ago everything was working fine, my wireless connection from the router to my macbook was fine and the wired connection to my desktop pc was also fine. I went to bed and when I woke up the next day everything was still ok. About 3 hours after I had first turned on the PC that next day my wired connection started spiking and dropping connection frequently, maybe every 5-10 minutes or so. I play world of warcraft and I also use Mumble VoiP Program and my pings in both are over 800 constantly now making it impossible to stay connected to either program. Sometimes it will drop down to regular numbers (25-50ms, I play on eastern servers as I am in NY) but then rapidly jumps back up into the 1,000's. My wireless connection is still fine though nothing has happened to that, only my wired connection is messing up.
I've tried changing my speed and duplex settings on my onboard NVIDIA nForce 10/100 Mbps Ethernet which is what im using but it hasn't worked. When connecting directly through the modem the problem seems to stop so its definitely the router.
Wireless Router: D-link WBR-1310
Hardware Version: B1
Firmware Version: 2.02
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Sep 12, 2011
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I've been trying for two weeks now to connect to the internet but can't. This suddenly happened on a Monday after I got home from work. Up until that point, I have had no problems. At first I thought it was my cable, but when I plug the cable into my brother's PC, it works. Then thinking it could be my network card, he picked up a wireless card for me, but still no go. I've searched these forums and many forums over the internet and tried many things but I still have no luck. I've scanned for viruses and malware but nothing has turned up.
I have Norton anti virus but installed Adaware per recommendation to double check. I also used Malware Bytes. On Xirrus, I clicked the ping test and everything showed as pass but still, low connectivity. I get that even when I plug in the cable. When I look at my connection status under activity, the bytes sent and received are in the low thousands.I have only a very basic understanding of networks. [code]....
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Dec 27, 2011
i have a dell inspiron mini 10 and i put windows xp pro sp2 on it and got all the neccesary drivers for it the problem with it is that it detects my router and everything but when it tries to connect it gets "stuck" on aquiring network adress i tried the winsock fix and everything but nothing seems to work
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Aug 30, 2012
I have 300Mbps PCI wireless LAN network card which I installed in my PC and until today I was connected to my Sky router wirelessly. I also have a wireless Brother all in one connected to the same PCI card.
The engineer who installed my Sky fibre broadband told me in order to achieve maximum speeds I should connect via an ethernet cable to my Sky router as wireless could be a lot slower so I bought one and connected up and disabled the wirelss card. All good so far until I noticed my Brother all in one was complaining about no network ID.
My problem is that I can't seem to run my printer wirelessly as well as run my broadband wired. If I enable the wireless adapter the printer works but my broadband is wireless as well and the wired connection is disabled.
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Jun 29, 2011
We have 3 units of computer in our house uses a router and a 8port switch hub. The unit i am using can connect directly to the internet but cannot be mapped in lan. I tried pinging and i already assigned IP addresses in all units but still nothing happen. I already done format and cloned from the other unit.
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Aug 20, 2012
I have a Windows 7 based Dell computer and it can connect to the wifi but not the internet. I have 2 android phones and ASUS netbook with Windows 7 Starter that have internet access.I've tried the netsh commands as admin. I did download Xirrus WiFi Inspector but it tells me nothing new. I've tried drivers. I did a system restore to a point prior to updates and it worked fine until I installed the new updates. These are my results from the ipconfig command:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:UsersWhatAJoy>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : OwlAlwaysLoveU
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid[code].....
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Oct 26, 2011
I have an hp g62 laptop and it has an Atheros ar9285 wireless adapter and a realtek pci-e ff ethernet adapter. For some reason just recently neither will connect to my netgear cable wifi router. I have two smartphones,xbox and two other laptops that connect with no problem. Everything is configured correctly that i can tell and both drivers have been updated. still nothing, it trys to connect but keeps saying identifying then it says no internet access. also i have disabled firewall and entered the security paraphrase twice just to make sure.
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May 16, 2012
I have my PC connected to the internet by way of a USB WiFi dongle, tapping into the neighbours internet access (with permission).Obviously, this leaves my RJ45 Ethernet connection on the PC, free and unused.I have a CCTV system also, which, if to get the most out of it, requires an internet connection via RJ45 Ethernet.Is it possible to allow my CCTV system access to the internet via Ethernet, connected to my PC, and then using the WiFi dongle access which the PC is already using, also?If so, how would one do this, after physically connecting the Ethernet cable between the PC and the CCTV system DVR?
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Dec 17, 2011
I have a HP nc6120 laptop and I recently switched the hard drive. I installed Windows XP professsional and downloaded drivers from HP homepage (also did a BIOS update)
Local connection via cable is OK (broadcom netxtreme gigabit ethernet) but there isn't wireless connectivity. I downloaded all the wireless drivers, but still HP wireless assistant offers only Bluetooth connection and there isn't a wireless card on the device manager list.
Some time ago, as I formatted my previous drive and downloaded the same drivers from HP homepage, the wireless connection worked like a charm
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Jan 25, 2012
I have a client who has 4 computers in the house all running wireless. 2 desktops and 2 laptops. One of the laptops is running XP and after 5-10 minutes of surfing, the internet stops working while all the other computers retain a good internet connection. Repairing the connection via the taskbar icon fixes it temporarily until the issue reoccurs.
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Jan 19, 2013
I am unable to connect to the internet through my wireless router. However, I can connect using neighbor's wireless connection and other laptops in my home are able to connect to the internet using MY wireless connection. The problem started suddenly, I used to be able to connect, then I had the problem so I rebooted and that resolved the issue temporarily. I tried disabling the wireless adapter card then rebooting, this did not work. I also unchecked the TCP/IPv6.
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May 10, 2012
Wireless internet isn't working. The drivers aren't installed, and it never came with a cd so the only way I can install them is if i connect to the internet which i cant. I am thinking i need to download the drivers to a disk drive and then transfer them. Another possibility is, i somehow have a rogue virus on my computer ( probably julia who ruins everything )anyways it's called pc optimizer pro. I don't have an internet so i cant get any programs, but i got hijack this and TFC malware bytes and zone alarm security already on my computer.
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Jan 5, 2011
I have Dell Vostro 1500, i was reinstalling my latop today, and when I try to install Intel PROSet/Wireless WiFi Connection Utility, there is a error at the end of the installation "Driver is not installed, a problem with this connection has been detected" , the internet is not working.
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Oct 13, 2012
Have just acquired new used HP desktop running Windows Vista. System has a Broadcom NeXtreme Gigabit Ethernet card installed, which gets me to the internet OK when using a LAN cable from wireless router. But I can't make wireless connection. Vista tells me that I need a wireless network adapter.Am I missing something? Is it possible to change some settings to get the Broadcom card to go wireless? If not, what sort of adapter is needed, and is such adapter external or will it have to be installed in the system box?
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Dec 27, 2011
Today I bought a TP-Link 150 Mbps Wireless PCI Express Adapter so I can pick up the internet connection in my house from my home PC. (We use a laptop most of the time which is able to pick it up fine).I've installed the wireless adapter into the computer and installed the drivers however I receive an error message:
"The device may not be present or could have been ejected/unplugged from the system. Insert of Reinsert Now."
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Jul 6, 2012
I have network: 20 PC's conected to a switch (ordinary switch), from switch to a router (for DHCP and internet conection), Router is connected to a cable modem.
Lately an issue arised. One PC started having problem witch connection (PC is windows 7, up to date). PC instead of 192 addres is getting 169 (i need to highlight it is a problem with only one PC). That means the PC is connected to the Router but it is not getting proper IP addres. After changig the addres to static the connection ws fine for few days and then in networc connection icon (botom right) it came up with 'unidentified network' message. I changed the patchleeds, even changed the connection with known working line (from outlet to patchpanel) and the connection was coming and going. Then I changed network card with the same resoult. I noticed strange thing: While the IP is 169 or when 'unid net' when I unplug the cable from outlet then plug back and do so couple times in one moment the connection is back and stable but only for some period of time. Cables had been re terminated with new jacks and at the patch panel. Drivers for network card are up to date.
Why is the connection coming and going?
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Jan 30, 2011
Everytime i plug the cable into my PC it doesn't detect it and the helper says to insert an ethernet cable.When I go to network sharing centre and check my connections it says network adaptor unplugged.im using wireless at the moment.My pc is a packard bell ipower x9810. it was windows vista but i upgraded to windows 7, i checked the packard bell website and can't find any networking adaptors. I have also checked device manager and it says - Belkin N+ wireless USB adapter #4 NVIDIA nForce 10/100/1000 Mbps Ethernet. there is no yellow exclamation mark.
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Oct 15, 2012
Just had a new wifi usb adapter delivered today and tried to connect my desktop pc from my room to the bt home hub 2.0 in the kitchen. This is only 13meters max to walk and 10m if going through 2 or 3 walls. I installed the ralink drivers and plugged in the adapter which my computer then installed fine. It will pick up some networks including mine which i managed to connect to but only at a very low rate. Not after very long the connection will disappear and so will all the other houses networks. If i then pull it out and plug it in again they appear again for a short while?
I use my parents packard bell netbook in my room and it works fine. It could well be the case that this adapter was pretty cheap from amazon and you get what you pay for..
This and the two attachments contain your required info.
BT Broadband
BT Home Hub 2.0
DSL
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May 13, 2012
I'm using the D-link dir-300 wi-fi router. Cable internet connection. PC is connected to the router by the cable and the laptop via wi-fi. Both machines have the same problem - after some time, although there are no package loss when I'm pinging anything, some services report "connection timeout". Such as PvP.net, EA Online and Turbofilm.tv. Soft reset, hard reset didn't solve anything. Although when PC is connected straight to the main internet cable - there are no problems at all. [code]
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Feb 26, 2012
I was also struggling with locale area net work.. When i have installed fresh window into my PC. The Locale area plugen showing but no internet conection found. I have restart my PC couple of times while sitting my different internet provider connections. Alteas i have reinstall my window xp so i guess may be its my window problem it have missing some files.
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Sep 13, 2011
Well I did something stupid (big surprise) and somehow managed to uninstall something related to the ethernet ports. I get code 28 and a yellow question mark with a little yellow circle with a black,Anyways what do I need to do to fix this, attached details from everest. It's probably something as simple as reinstalling the drivers, but buggered if I can figure out which ones I need.
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Oct 28, 2011
When restarting my PC after a short power failure the D-Link connection wizard autostarts trying to connect to my wlan. After a short while I have a connection and is able to access the internet. The connection wizard, however does not register that a connection has been established and continues to attempt to connect for two minutes, then shuts down and immediately starts for another two-minute try....and so on. If I shut it down it just pops up again.This has never occured before. I run Windows 7 on an HP with an AMD processor.
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Apr 24, 2012
I have wireless connectivity, but my ethernet local area post will not work. Pinged 198.168.1.1 but got 4 timed out messages. Checked hardware condition and the controller card says it is functioning properly. Running Network Properties shows only the wireless connections, with Local Area Port disconnected.
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Nov 28, 2012
I recently installed a new SSD and a fresh windows install.After reinstalling everything,I connected my LAN cable and had issues that it would constantly connect and disconnect.Even the lights on the back were flashing on and off.If it stayed on long enough it would establish a connection. I am using my motherboard build in lan adapter.I have a Asus P8P67 Pro, which has the Intel� 82579, 1 x Gigabit LAN Controller. I was able to establish a connection perfectly fine through my wlan stick.I went to the Asus website and downloaded their drivers for the Lan Controller. This did not fix anything.I attempted numerous install and deinstall of the drivers. At that point I went directly to the Intel website and downloaded their most recent drivers. After installing the Intel drivers, I was able to keep a connection, but it was very very slow.Through Lan connection i am barely able to open up Google, but every time I attempt a speed test, the connection is too slow. Though when I connect through Wlan,I get the full connection speeds.The router I am using is a Netgear DG834G v4. Also tested various cable just incase that might be the issue. Also,when i use the same cable and connect it to my Laptop, I get the full connection and no issues.
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Feb 5, 2011
Recently my wirless internet stopped working. I am running a HP dv 9000 laptop. The indicator light always stays amber (instead of turning blue when turned on) on external wirless switch. The wireless adaptor should be a Broadcom 802.11b. This does not show up in device manager, but my computer says the driver for it is installed. In the device manager there is one device with a yellow question mark beside it called "other device". Under this device there are three more devices called "base system device" with a yellow exclamation point next to them
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Oct 20, 2011
Network Adapter (as displayed in device manager) Realtek PCIe GBE Family Controller (says this device is working properly)I'm running my lan on the integrated network adapter "Realtek PCIe GBE Family Controller" on my motherboard. When I plug in the lan line directly from my router the speed on speedtest.net is around 2 Mbps, i have tested on 2 other computers and they all get around 10 Mbps with the same line. I build this new machine to play games, and sank $800+ on it. I am trying very hard to figure out why my LAN speed is so slow,
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May 6, 2011
ok so ive been messing with my aunts desktop trying to get it to run online.
her network adapter SAYS its connected but when i try to actually go online it says its not connected.
i checked the connection and it does say its connected. it is a fresh install and i reinstalled the driver for the internet.
ive unchecked the automatic config for the net options (saw in some suggestions)
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Aug 1, 2012
I have an Eee-PC and im trying to connect to the internet via my HUAWEI E173 MOBIEL INTERNET STICKWhen I plug it in it reds it, but only like a mass storage device.
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Oct 1, 2011
A few weeks ago, i noticed that my desktop was unable to access the internet, even though it shows that it is connected. i eventually decided taht it must have been a hardware issue, so i bought a new motherboard. after installing the motherboard, an a fresh installation on Windows, i saw after the drivers were installed that the same thing was happening. I pinged sites, and i got no losses on data. i also did a tracer, and it showed me that it is in fact connecting.
I noticed that when I connect the pc to the network(it is always via cable) it recognizes the network as "network", whereas if i use the same connection for my laptop, it brings up the network as "NETGEAR", which is, in fact, my network's name.
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Apr 1, 2013
I have a fee pcs at home...all are able to connect to the internet but theres only one thats not able to...the network and connection centre keeps and changing from identifying to not connected. The cable itself is fine.
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Dec 30, 2011
I can open files, play videos, run programs, etc. Windows installed without a problem.However, I can't connect to the Internet. At all. I can't even register my version of Windows because I can't contact Microsoft for verification, because the connection won't get through. No Internet devices can be detected.That was with a long cable wired directly to our router, which is next to our modem.So, today, I bought a D-Link Xtreme N Desktop PCI adapter to connect. Still no connection... I don't think the PC even detects the adapter, because the drivers coming with the adapter can't detect it, and the light on the adapter doesn't turn on.That shouldn't happen. Both the cable and adapter go directly into the motherboard. My operating system is Windows 7 Ultimate 64-Bit, and my motherboard is an Asus P8Z68-V PRO.My ISP is Cogeco. All other computers and wireless devices in the house work perfectly fine.
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Sep 30, 2012
My acer aspire 4736z can not use anymore internet even tough the wifi icon says its connected. I can use cable. should I download a new wifi adapter? My adapter is Atheros AR928x wireless net work adapter.
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