Cisco Firewall :: ASA 5505 Page Cannot Be Displayed - ASDM
Apr 30, 2013
I have a Cisco ASA 5505 V10. I've upgraded it to use asa825-K8 & asdm-649.103. Before the upgrade I was able to get to the ASDM via https://192.168.1.1. However after the upgrade I just get a page cannot be displayed. I have rebooted the ASA.
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Aug 23, 2011
When i web browse to the ASA i get the certificate warning page, when i click to continue to the website it loads the normal "this page cannot be displayed"..
I use to have the ASDM software on my computer to manage the device however its been uninstalled now.. can this be downloaded somewhere? i have already tried upgrading the asdm and asa files on the asa?
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Jan 28, 2013
I have another a Dell that says internet page cant be displayed.
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Jan 10, 2011
cannot access internet comes up page cannot be displayed.i have her computer at my house and it will show my connection but ....will not allow internet connection.
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Aug 23, 2011
i'm having an issue with a computer on my home network (Windows XP Professional SP3, latest updates) where i can't access the Internet or even the router on my home network (which it is part of).if i look at the network connection (wired) under control panel it shows as connected, and it's set with a static IP address (always has been), so nothing looks out of the ordinary there, yet if i try opening Internet Explorer i just get the "page cannot be displayed" page, and i can't even ping my own router- request times out.I've tried connecting a wireless adapter that i use on my laptop every day.. it connects to the wireless network no problem, but still the same results with IE and pinging the router.
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Mar 3, 2011
The problem i am experiencing is that on my home network i have been using for several years now one computer on my network suddenly cannot get online..however it can connect. They determined that all is working well and all settings are as they should be. I then contacted my ISP, Cox communications and was essentially told the same thing. This is after going through several tests with each, such as ping tests, turning the gateway off/on, reviewing settings such as TCP/IP, DNS, etc, etc. The findings were that i have IP addresses and everything else that should be there. Ive turned off the firewall, disabled antivirus, reset tcp/ip stack and winsock. I have been working on this for two days and after paying for it still do not have it fixed. The computer acts as it normally does, no other problems except that when i press the IE icon to open a browser window it tries to go to my homepage, google, but then reverts to the "page cannot be displayed screen". This computer is running XP SP2 and is a wired connection(although it was wireless when i first experienced the problem because i have a network adapter installed as well..but i disabled it and enabled my LAC and used the ethernet cable because this is one of the exercises cisco ahd me perform to see if i could connect wired/wirelessly.. better bandwidth anyway at 100mbps compared to the 56mbps with the wireless-g adapter). The othe computer is a laptop running windows 7.
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Nov 15, 2011
Basically we have 5 users in one of our offices and the internet works completely fine.However we cannot access the company Intranet. We receive 'The page cannot be displayed'.I have no idea why because all other sites work okay!Note: The Intranet can be accesed from home and libraries as I have checked aswel as 2 offices we have, everything works fine.It's just the one office and everything else works fine.
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Feb 20, 2011
My wireless is connected, but I get page cannot be displayed when I go to the internet. I have all the correct wireless settings, IP address, etc. I have tried to connect by ethernet and then internet works fine. I have done a million different troubleshooting steps. I have other computers using the same router and they all work fine. The laptop that is not connecting is an Inspiron 1501 and it is windows Vista. My internet suport it must be in my Laptop.
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Jan 31, 2007
I have a custom webauth page installed that I am using with web passthrough authentication on my WLC2006 in order to put up a acceptable use policy page. The WLC uses HTTPS to display this which causes a security certificate warning to appear if I go with the WLC's own self-signed certificate. Is there a way I can get the WLC to use plain HTTP to display this page instead so I can eliminate the warning? I have already tried installing a trusted 3rd party certificate on the WLC, but I have this very strange problem where mucking with the WLC's web authentication certificate in any manner causes all network activity on the WLC to break except for CDP and ARP, essentially leaving the WLC dead. Three weeks of troubleshooting with Cisco TAC has yielded no progress on that front so now I am trying to bypass the need for a security certificate altogether since I really don't need to encrypt my acceptable use policy page.
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Sep 22, 2011
im working on a small project on a asa 5505 and beacuse i do most of the work from the outsidei want to open up asdm without vpn.
i have it working on another asa and the only difference is the rom version.the one not working is 8.0(5) - 6.2(3) and the one working is 8.0(4) - 6.1(5) did they do some changes?
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Feb 28, 2013
I have been browsing the forum and the support notes for a couple of hours and haven't found a definitive answer to my question. Our ASA is on the subject versions. I watched a video on YouTube stating that upgrading the ASA is easiest if you upgrade ASDM, then the ASA. Problem is, I don't think I can upgrade ASDM first because I don't see a version that is compatible with ASA 7.2.x and 8.0.x.
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Feb 19, 2012
I want to kown if is posible install IOS 8.3(2) and asdm 6.3(1) in firewall 5505 wich has 512MB of RAM and 128MB of flash. I installed it but according to the cisco page it can´t. maybe could work bad ?
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Sep 14, 2011
I have a firewall Cisco ASA 5505, and currently it is a command line firewall. I want to configure ASDM so that i can use it as a GUI Web Base interface.I really don't know what to do. How can I configure ASDM on my firewall.
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May 21, 2012
I have a standard ASA 5505 with inside, dmz and outside with the default security levels, 100/50/0. we have an email server inside which has been NATed and is working fine. However users accessing the wireless on the dmz are unable to access their emails on https (443). How do I allow SSL access ONLY to users on the dmz using ASA 8.4 commands or ADSM 6.4?
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Oct 1, 2012
I am trying to configure a site to site ipsec vpn with 2 cisco 5505 ASA's. Unfortunately when i open up the ASDM there is no vpn wizard to start the configuration.The version of ASDM i am using from flash is 645-206.bin and the firmware on the ASA's is 842-k8.bin so should be ok. Why the VPN wizard doesnt appear?
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Jan 3, 2010
recently, ater successfully connecting the VPN to the ASA 5505, I am unable to then launch the ASDM client meaning that I can only SSH in to the unit.
I found an old post from 2008 and replied. It refers to an article talking about it is not possible to enable https server and webvpn on the same interface.
Well I am running ASA 8.0(4) so this restriction does not apply.
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Nov 16, 2011
I have successifuly upgraded ASA and ASDM image. My question is how to make it to boot it as default when you do a factory reset of the device. For the ASA image I found out that it will boot the first image it founds on the flash, so I left only the latest bin file and if I do factory reset it boot the latest. But for ASDM it still boots the old one, because there is no "asdm image disk0:/asdm-645.bin" command in the config. I`m not sure how, because I only left the new ASDM bin image. Is there any variable or something that still points to old asdm image?
My ASA version is 8.4(2) and ASDM 6.4(5). The old one was ASA 8.2 and ASDM 6.3.
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Jan 20, 2013
I've have an ASA 5505 with a inside network vlan1 (192.168.0.0/24) - i've configured an IPsec VPN profile and a VPN network of 192.168.0.50/24. I can through my VPN tunnel access inside hosts on vlan1 - but not ASDM on the ASA (192.168.0.1). Under management i've added the VPN network of 192.168.50.0/24 to have access to ASDM, but still does not work.
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Apr 10, 2012
We have a new installation of a ASA 5505 and are trying to get some NAT issues straightened out. On our internal network, we have two servers running Filemaker Server, a relational database server that clients connect with using port 5003. Our goal is to be able to allow users from the outside to access either of these servers as needed. I know how to set up a simple static NAT rule and matching Access rule in ASDM which would be fine for a case in which only one server using a given port is running on a network, but for simple static rules I seem to be blocked from entering a different translated port number from the orginal port number, which becomes a problem when two servers we need to access from the outside are running software using the same port number.
What is the simplest way to address this need? I am guessing that I need to set up a scenario like this, where port 5004 (or any arbitrarily choosen unused port, can be used to access the second server: [code]
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Jan 5, 2012
How do I enable remote access to ASDM from outside of the network on the ASA 5505? This would be used for remote access to the firewall at a site that is not utilizing VPN.
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Jan 9, 2013
Remote LAN pool is configured as inside. Route is proper. I am able to open 443 port from the remote LAN pool on the ASA. That means, the port is open from the remote pool. No response if I try https on the browser.
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Oct 18, 2012
My macbook pro recently upgraded to the last version of java and now I can open the ASDM for my Cisco ASA 5505, when I try open, only show me the window of Java 7 ..., and don't load the ASDM.
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Feb 3, 2011
Today I upgraded my Cisco ASA 5505 ASDM from version 6.34 to 6.41 cause of some problems on old version with NetFlow. But now when I switch to dashboard i can not see "Top Usage" tab. That was quite usefull for me. It simply disappeared.
Can i somehow configure which tabs are displayed on dashboard ? I really need that one and I do not want to downgrade :/
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Mar 13, 2013
We have an ASA 5505 and are changing ISPs so we'll be getting a new static IP address. How do I change the external IP address using ASDM? (I haven't done it in 5 years so I'm rusty and just want ot make sure.) The ASA and ASDM are up to date.Am i correct in that I only need to change the external address in the configuration under Interfaces, then under Routing - Static Routes - Gateway IP I just need to enter the new WAN gateway address?
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Jun 20, 2011
I am trying to open up 3 TCP ports in Cisco ASDM Launcher:
16000
16001
8098
And have a Cisco ASA 5505 Router. I need these ports open in order for a software that I have installed on the server to communicate with my local client computers for my business, The software is installed on Windows 2008 Server Standard Edition and was installed with MicrosoftSQL 2005. The software and Microsft SQL 2005 is pretty much installed and just requires this last step in order for the server to be connected to the local computers. In order to resolve this, I have gone to.
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Feb 6, 2013
I have an ASA-5505 which I have been managing using ASDM from a PC and a Mac.I just happens that the Mac has not been used in a little while and when I tried to use ASDM on it, it fails.I've had a trawl through various posts and release notes (after updating various components in the process, incl Java with all the diabling/security updates of late) but am still having the problem and this is where I'm at:
- the ASA runs v8.4(2) and ASDM 7.1(1)52
- release notes state that ASDM 7.1 should work on Java 7 on Windows 7 and MacOS 10.7
- ASDM starts fine on my Windows 7 PC running Java 1.7.0_13
- I am also running Java 1.7.0_13 on MacOS 10.7.5
- on MacOS, ASDM starts, asks for credentials, download/refreshes the cached app... and then crashes with the following exception message:
The root cause of the issue seems to be that a Java class called apple.laf.AquaTableHeaderUI is not found..Now, I don't know much about Java, but that seems to be an Apple UI related class - I presume that it would be good to use this to give ASDM a more native look and feel, but why on earth is there no fallback? or am I missing something?
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Jun 17, 2012
I've been trying to configure this Cisco ASA 5505 for days now. I used to be able to use the ASDM gui application, but i've since transitioned into using the CLI. Trying to go back to ASDM, it won't let me get back in, and when i try show asdm image, it says Device Manager image file not set. I have no CD for this device and I need that image file for the ASDM. How can I locate the file and install it on the router so I can use it?
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Feb 23, 2013
I was checking out the config on my ASA and noticed a bunch of static routes configured when I did a show route. With the exception of two that I expect to be there, the remainder point traffic destined for specific internal hosts to the outside interface, i.e.
S private_ip 255.255.255.255 [1/0] via public_ip, outside
I verified that I cannot ping those hosts from the firewall. I logged in to the ASDM. When I check the Configuration>Device Setup>Routing>Static Routes it only shows two static routes, the ones I expect to see. If I look under Monitoring>Routing>Routes, I see the same output as I did on the CLI. I looked around to see if I was missing a key location for this information, and I was able to see the same static routes output in Monitoring>Routing>Routes. Since this is under monitoring though there's no way to delete these routes, and I still don't know where they were configured originally. Then I happened to check under Monitoring>VPN>VPN Statistics>Sessions, and I see several of the private IPs used in the static routes being used by VPN users, including my own! I know I didn't assign myself a static IP for VPN use or anything like that. So, what are these static IP routes? Why do I see them in the CLI and not under the Configuration tab? I mean, I know I can delete them from the CLI but I'm trying to figure out why the info is not synced. Am I seeing dynamically created content based on the VPN connections?
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Oct 26, 2011
I am trying to use the apple finder/application to view all my apple mac-mini computers. I do have two asdm-5505 connected via a vpn tunnel.
At this point I can view only the computers on the local subnets. I called AppleCare and they gave some possible ports that can be opened in the firewall to allow the Bonjour protocol to pass through the ASDM:ports 5297/tcp, 5298/tcp-udp, 5353/udp, and 5354/tcp
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Oct 27, 2011
I have a server that I need to open up some ports on to allow access to the new internal Sharepoint server we're setting up. I've been having some issues getting the ports open like once I put the commands in and save them that server suddenly stops allowing outbound traffic. After looking at a few things I noticed while I was looking at the config file that the ASDM location is showing 2 IP's, both are the same as the server I'm trying to open ports for one being the private IP and the other is the public IP I'm trying to use. Is this the reason I'm having problems when I try to open those ports to my server? Do I need to use both a different private and public IP for this server so I can get my ports to work? The programmers selected these IP's so if I need to change them I'll let them know in case they need to make changes for the Sharepoint setup. This is on an ASA 5505.
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Sep 6, 2012
I completed the PIX 515 to ASA 5505 migration today with no problems - ok one problem with the logon for ASDM. I'm trying no username and password - then using username and password from the 515 Pix with no success. How to reset the username and password for the ASDM GUI website.
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Nov 21, 2010
Does my device not support enough encryption to get ASDM/SSL/HTTP working?
First time I've ever seen this...:
%ASA-7-609001: Built local-host inside:192.168.1.10 %ASA-7-609001: Built local-host identity:192.168.1.1 %ASA-6-302013: Built inbound TCP connection 13 for inside:192.168.1.10/61194 (192.168.1.10/61194) to identity:192.168.1.1/443 (192.168.1.1/443) %ASA-6-725001: Starting SSL handshake with client inside:192.168.1.10/61194 for TLSv1 session. %ASA-7-725010: Device supports the following 1 cipher(s). %ASA-7-725011: Cipher[1] : DES-CBC-SHA %ASA-7-725008: SSL client inside:192.168.1.10/61194 proposes the following 11 cipher(s). %ASA-7-725011: Cipher[1] : DHE-DSS-AES256-SHA %ASA-7-725011: Cipher[2] : AES256-SHA %ASA-7-725011: Cipher[3] : DHE-RSA-AES256-SHA %ASA-7-725011: Cipher[4] : DHE-RSA-AES128-SHA %ASA-7-725011: Cipher[5] : DHE-DSS-AES128-SHA %ASA-7-725011: Cipher[6] : RC4-MD5 %ASA-7-725011: Cipher[7] : RC4-SHA %ASA-7-725011: Cipher[8] : AES128-SHA %ASA-7-725011: Cipher[9] : EDH-RSA-DES-CBC3-SHA %ASA-7-725011: Cipher[10] : EDH-DSS-DES-CBC3-SHA %ASA-7-725011: Cipher[11] : DES-CBC3-SHA %ASA-7-725014: SSL lib error. Function: SSL3_GET_CLIENT_HELLO Reason: no shared cipher %ASA-6-302014: Teardown TCP connection 13 for inside:192.168.1.10/61194 to identity:192.168.1.1/443 duration 0:00:00 bytes 7 TCP Reset by appliance %ASA-7-609002: Teardown local-host inside:192.168.1.10 duration 0:00:00 %ASA-7-609002: Teardown local-host identity:192.168.1.1 duration 0:00:00
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Jun 5, 2011
I used ASDM to upgrade a 5505 tonight and now I get the error message attached. How/where do I find out which versions are compatible?
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