Cisco :: Rolling Upgrade Of WLC 4402 Controllers And APs
Nov 3, 2011
In need to upgrade the software on two WLC 4402 controller in a hospital. Both WLCs have the same config and one is primary (has all APs connected) and the other backup (no APs connected.) The APs are placed so there is still coverage if one goes down in an area. My question - is it possible to do a rolling upgrade to have no downtime for the wireless clients? My plan would be to upgrade the backup WLC then selectively move APs to it. If I swap the primary and secondary controllers in the high availability tab on each AP, do I need to do a reset (General - Hardware Reset) or will it automatically reboot and connect to the upgraded backup controller? When I'm done, I'd upgrade the primary controller and now call that backup. Does this make sense?
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Jan 24, 2013
I would like to upgrade our three WLC 4402 controllers from version 7.0.116.0 to 7.0.235.3. I have downloaded the two files (AIR-WLC4400-K9-7-0-235-3-ER.aes and AIR-WLC4400-K9-7-0-235-3.aes). Which one should I upgrade/install first?
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Jun 17, 2012
Switch 2 has an interface configured in RSU Standby.Switch 3 has an interface configured in RSU active. The upgrading sequence is : Switch 2, Switch 1, Switch3.The aim of the test is to prove that there is no loss of IP connectivity throught the RSU process.During the RSU process, there are ping between all the computers.
IOS starting version : 15.0-1.SE3
IOS upgrading version (with OVERWRITE) : 15.0-1.SE3 (same version)
1rst step : Switch 2 reboot and come back master but isolated from original stack (switch 1 and 3)
2nd step : Switch 1 reboot, and come back with switch 2 into the upgrading stack.
Issue : at this step :
- Switch 1 put its interface (IP 192.168.5.254) up :
- Switch 3 has not reboot and still has its interface (IP 192.168.5.254) up
=> we have some OSPF adjencies and mac flapping issues : switch 1 and 3 are trying to mount there OSPF adjencies on the same IP. We loss our IP connectivity since step 3 is not over.
3rd step : Switch 3 reboot and come back up in the upgrading stack. The IP connectivity is back, and the RSU process is done.Is that a normal behaviour ?How can we avoid to loose IP connectivity during RSU process ?
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Apr 1, 2013
I want to run rolling-stack upgrades on several stacks containing Catalyst 3750X-switches. I have done as follows: Configured the redundant uplinks as active and stand-by.Started to upgrade by using archive download-sw /rolling-stack-upgrade /overwrite /reload The upgrade starts as expected BUT switch number 2 in the stack is reloaded BEFORE switch 1 is finnished, the result is of course downtime for the stack. The documentation says something about the command "boot time", but what is this command doing? The default seems to be 7 minutes, it this parameter the time the upgrade-process waits before booting the next switch in the stack? I would expect that switch number 2 is reloaded when switch 1 is up again after reload, and not after an absolute number of minutes, is the rolling-stack-upgrade not working this way ?
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Mar 19, 2013
This feature doesn't work as advertised on the Release Notes and other documentation. After 12 hrs of lab work and a tlwo day support call to TAC, they finally came back to me that:
IOS Upgrade works well if you use the command force-reload, without force-reload, it won't work. --"of course with this command the complete stack will go down and the purpose of RSU will not serve"
Then they pointed me to a bug that I could not find in the bug tracker unless I searched by the bug ID number ?? CSCua78897
Unfortunately this bug has a closed status and is not slated to be fixed ?
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Aug 1, 2011
I am working in an environment with 6 4402 all running 6.0.119.4 code and WCS 6.0.196.0. I keep getting an alert from WCS that the controllers cannot be reached "Controller '10.x.x.x' is unreachable. - Controller Name: 'Name'"
Now when I go to access the WLC through HTTPS I have no access at all but controller still responds to ICMP, HTTP, Telnet, SSH. I know I should have HTTP and Telnet disabled but since HTTPS keeps failing I would have no way to get into the controller. Is this a known issue in the 6.0.199.4 code? should I consider upgrading? The only fix I have found to work is to disable HTTPS reboot controller enable HTTPS and reboot again.
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Nov 10, 2011
Just recently upgrade our 2 5508 controllers from 6.0.199.0 to 7.0.116.0. Since that upgrade, I have a handful (8 to 10) of wireless laptops that now refuse to associate to any access points. The thing these laptops all have in common is some variation of the Intel Wifi Link AGN cards. I have about 200 other clients out there working just fine.
I've tried everything under the sun that I can think of. Patches, drivers, the whole sh'bang.
Is there a known issue with 7.0.116.0 and these particular cards?
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Feb 3, 2013
Our company has a customer with a Cisco 4402 WLC and a code version of 4.2.130.0 . The customer wants to upgrade the code to 7.0.230.0. Is there any flash size requirement when upgrading to 7.0.230.0? (upgrade train: 4.2.130.0 ----> 4.2.209.0 ----> 7.0.230.0), How can I find the flash size?
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Nov 7, 2011
I ##have a customer with WLC 4402 in use, running software version 7.0.98.0, and supporting 11 APs at present. The customer wants to enlarge the WLAN, which involves increasing the number of APs. I #####have purchased a new WLC5508, and have installed it onto the network alongside the 4402. the 5508 is running software version 7.0.116.0. Because the wireless network is critical to the user, we want to move the APs over to the new controller while the network is up and running, then remove the 4402.
However, when we set the 5508 as the master controller, or tell one of the APs to use the 5508 as its primary controller, the AP connects to the new controller, downloads the new software version, attempts to load it but reports an error with the unzipped file size of the software and fails to boot. formatting the flash on the AP, then disconnecting the 5508 from the network and rebooting the AP allows it to connect to the 4402, it downloads the older software and boots as normal. A new AP, if connected to the 5508 in a test scenario (ie no 4402) connects, downloads and boots perfectly.
I #have the upgrade software to allow the 4402 to be upgraded to 7.0.116.0, but I am concerned that, if this is installed, the existing APs will then fail to boot from the 4402 or the 5508.all APs are 3502s, running IOS version 12.04(23c)JA when connected to the 4402 and 12.04(23c)JA2 on the 5508.
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Mar 24, 2012
I 'm trying to upgrade WLC 4402 up from 5.1.151. After upgrade to 5.2 or higher https interface is inaccessible. If I use any other previous version, all is OK. Somewhere I found recomendation to open http before upgrade and use it at first. It works, but what to do next? To stay on http only?
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Apr 23, 2013
my client claimed that right after thry upgraded their WLC 4402 to version 7.0.220.0 from the version that came preinstalled (factory) the can no longer console into the device. They were able to console into the 4402 before the upgrade but now they can't. I'm thinking that maybe they upgraded straight to the new version and didn't verify to see whether they were allowed to upgrade directly to that version 7.0.220.0 or if they needed to upgrade to a intermediate version , the proceed to upgrade to the 7.0.220.0.
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May 3, 2012
WLC-4402-25-K S/W - Primary and Secondary Controllers were running 4.2.130 to begin with. Customer upgraded remotely using NCS - Primary to 4.2.209 and then to 7.0.230 and all that went fine and is in Production.
Then customer upgraded Secondary also using NCS also from 4.2.130 to 4.2.209 in preparation to upgrade to 7.0.230 and he lost contact with the controller. Sent a technician to site to troubleshoot by connecting to Serial Port. Technician #ESCAPED out of the boot sequence and from the BOOT MENU tried to boot the Primary Image and it failed with CRC error on Flash. He then tried to boot the Backup image and had the same problem. He then tried to manually load 7.0.230 - ER (Boot Software) using TFTPD32.EXE and that went fine. He then tried to load 7.0.230 "aes" S/W - The big over 70 MB file and went through most of the file transfer but failed saying:
ERROR: Transfer Failed.
TFTPD32.EXE said something like "Data Packet too Short or some such thing". Sorry did not write down what TFTPD32.EXE said.
Then we thought "may be" a power cycle of the unit is required after the ER Boot Loader Image was loaded. When we did that the unit died. That is - no communication with the Serial Port. We don't think we have any choice other than RMA - Do we?
Customer says he did read and follow this link - especially Table 10-1. {URL}. He said he used NCS to do the Upgrade. I a not familiar with NCS.
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May 22, 2013
I need to upgrade the software version of WLC to 7.0.235.3 with following primary and boot software:
AIR-WLC4400-K9-7-0-235-0-ER.aes
AIR-WLC4400-K9-7-0-235-0.aes
After the upgrade how the APs connected to WLC will download the IOS of new Software version. it is said that k9w8 - full lightweight IOS (this is what is bundled in the WLC .aes image, and is factory installed on "mesh" APs)
I want to be sure is this the IOS that the AP download after the Software upgrade??
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Jun 10, 2013
I wanted to upgrade our three WLC 4402 from software version 5.0.148 to 6.0.202.0. The upgrade on the first controller was working. Unfortunately he lost all the local management users and it's MAC filters, but restoring this was not the problem. After upgrading the second controller.... the device does not boot anymore! The alarm led is RED and I don't know what to do. The only way to get connected to the controller is via the console port. There I can see a "parse error" but I don't know if that is the problem. Please look at the "log" attached. I'm not sure if the red alarm led was there before upgrading the controller software because the device is located to another place. I'm really concerned about upgrading the third controller because it's the most important wlc.
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Jan 27, 2013
I have a 4402-12-k9 controller and I need to upgrade to 25 APs Can I buy a 12 or 25 license upgrade to this controller?
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Mar 1, 2012
I am in the midst of trying to update the controller firmware of a cisco wireless lan contoller 4402, and having some issues getting the file to transfer to the controller. i am currently running verison 5.0.148 on the controller and attempting to upgrade to the latest version of 7.0.230 and for whatever reason it continues to not transfer. I have tried all 3 methods of cli, gui and using wcs software. all the no avail , I have tried tftp32 and 3cdaemon with the same results.
The error that i am getting from 3cdaemon is got socket timeout aborting code 10054, failing at 66MB transfered. I increased the timeouts both on the wlc and the tftp client to no avail
the error i get on the wlc is Code file transfer failed - Error while writing output file
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Jun 5, 2012
We have Cisco 4402 Wireless Lan Controller with Software Version 3.2.171.6 and we want to upgrade it to latest version.
What is the latest version to upgrade the WLC?
Also since WLC is running on very lower version is it possible to upgrade to the latest version directly or we have to move it step by step to upgrade this to latest version?
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Sep 15, 2011
I am working for a local isp and we are rollout several routers/switches a day. I'm searching for another/faster method to get the configs on the routers and switches.
I would like to know how you are doing stuff like that.
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Feb 22, 2009
I have setup WCS logins to be managed by ACS 4.2 . I was looking over the docs and I appear to be missing something because I can't find any documentation on doing the same to the controllers. I did successfully lock myself out of the WiSM in the lab during some testing. I had to pull the plug on the lab ACS to allow local login.
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Sep 24, 2011
What is the benefit of having multiple Domain Controllers on a WAN
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Sep 9, 2012
I have been tasked by my boss of finding out and implementing a solution of building GRE tunnels from 2 4408 Wireless controllers system for a guest wireless network. I am but a low CCNA wireless, working on getting motivated for CCNP wireless, but I didn't even know if this was possible and if it was where to begin. I have been reading configuration guides but figure I should ask the wireless experts of the world of Cisco.
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Dec 6, 2011
Our controller get freezing every week at least twice, and do not know what is the reason. I am attaching the log for you to look at it. Last time happened was yesterday at around 13.00 pm.
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Jul 22, 2012
We need to rename our 4404 Wireless LAN Controllers. Would like to know if renaming via the GUI (change name in the Controller / General tab and then Apply) will cause the WLC to reload. Also wondering about the best way to push the name change to the APs (High Availability) - we are not using WCS.
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Jun 11, 2012
Q: a client has a network with 60 AP's controlled by a AIR-CT5508-50-K9 (+ L-LIC-CT5508-25A) with a redundant power supply. Can he get full redundancy by purchasing a second controller? If he purchases one, can he bring it into the network? What about the extra license for 25 extra AP's installed on the first controller?
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May 2, 2013
I am read this cisco document Cisco Catalyst 3850 Switch Services Guide
[URL]...
which describe that
L2 roam occurs when the user roams from an access point connected to its controller to a different access point connected to another controller, where the two controllers are L2 adjacent to each other.
L3 roam occurs when the user roams from an access point connected to its controller to a different access point connected to another controller, where the two controllers are L3 adjacent to each other.
so what exactly this mean the two controllers are L2/L3 adjacent to each other , what is the different between them.
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Mar 28, 2012
Currently in the process of migrating from psk to 802.1x radius environment using a mix of 4400 and 5508 controllers with WCS using Microsoft ias. The problem I have is there is a lot of shared iPads and tablets in the environment. Is there a way to force these user to relogin to radius after a certain time period so they are not sharing unames and passwords?
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Mar 22, 2012
We have 7206 VXR running NPE-G1, we are looking for the GigE cards for 7200 which supports upto line rate and came across Cisco 7200 Series Input/Output Controllers The datasheet for the same doesnt say anything about line rates.
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Aug 6, 2012
I am configuring two 2504 controllers, which I ordered together, however they run different software versions and I don't have a contract/ login to download wlan controller software from the Cisco website. The one with the newest version runs 7.2.103.0 while the other one runs 7.0.220.0 I want to run them together in the same subnet and use them for redundancy (10 AP's will connect).
Is there a way I can download the software from the controller, just like I am able to do with an ASA firewall? Then I can upload it to the controller with the older software version.
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Jun 5, 2013
Please find attached a simple BYOD/ISE document I uploaded to kick start my new Wireless setup. Its all configured on my ISE sever and Controller as per doc.My setup:
-3600 AP's
-Internal 5508 Controller
-DMZ 5508 Controller (acts as a DHCP server for wireless clients)
Controllers have established connectivity (mobility acnhors), as a client I can connect fine to my new SSID get a DHCP IP address back from DMZ WLC and at the moment can connect out to the Internet fine (using no WLAN Security as a test). So this part is working.I have now followed the document configured ISE, enabled AAA on the Internal WLC only and used the AAA override setting on WLAN as in the attached document.I connect to SSID expecting to be redirected to my ISE Guest Portal, nothing happens other than connecting to Internet WebPages.My question is, if I have followed this document correctly why is the Internal WLC not redirecting client requests to ISE, is this because my mobility anchors need to be re-configured, perhaps the AAA/ISE config needs to be applied to my DMZ WLC not internal WLC?
I would prefer the Internal WLC to redirect the login to ISE, doesn't make sense to traverse through the DMZ Firewall onto DMZ WLC back into the Internal Network again to the ISE to authenticate.Or am I missing something additionally to this document to make sure clients are directed to the ISE Guest portal login.
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May 8, 2011
We are in the earlier stages of moving our Domain Controlllers from 2003 to 2008 R2. The remote agents are running in 2003 Domain Controllers. According with Cisco Documentation, I can move the agent to a Windows 2003 Member Server and the upgrade to 2008 R2 Domain Controllers.
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Mar 10, 2013
I am setting up two 5508 controllers, one in HA mode, and one the primary for the remote sites in question. I plan to have these units service wireless for MPLS conected regional sites (each with their own local subnet). I was planning on using the cabled hosts network in each site for the wifi addressing and was thinking a different addressing for Guest Access, is this common? I'm obviously concerned with guest access clients but don't know enough how their trafiic is segregated from normal wifi traffic.
Also, when I stand up the controllers the management interface and ap-manager won't be in the same network as where the hosts or LWAP's will reside (routing access will exist though).
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Jun 11, 2013
We have 2 Cisco 5508 WLCs, each wtih 50 licenses. What I would like to do is split the 50 odd APs between the 2 controllers load balancing the traffic. If a controller goes down or there is a break in the path all APs would failover to their configured secondary controller. So far so good.
However there seems to be no way to 'replicate' the configurations between controllers unless I setup HA , but as I understand it HA is Active /Passive, so essentially, unless you get a failover situaltion, completely 'redundant'.
Is there a way or either replicating between controllers automatically with out HA, or is there a way of making HA Active / Active?
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Jun 25, 2011
We have two 4400 controllers which support 50 Access points each and wcs with 100 base license.Now we added 5508 controller supports 50 access points.wcs is upgraded with another 50 ap license.The 5508 controller is joined to wcs and the licence showing permanent.WCS showing all aps and showing both 100 and 50 licence as permanent.But the issue is while loging into the wcs it showing the error message as"The system is in violation of license.The number of APs registered is greater then licensed."
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