Cisco Wireless :: After Upgrade WLC 4402 Doesn't Boot
Jun 10, 2013
I wanted to upgrade our three WLC 4402 from software version 5.0.148 to 6.0.202.0. The upgrade on the first controller was working. Unfortunately he lost all the local management users and it's MAC filters, but restoring this was not the problem. After upgrading the second controller.... the device does not boot anymore! The alarm led is RED and I don't know what to do. The only way to get connected to the controller is via the console port. There I can see a "parse error" but I don't know if that is the problem. Please look at the "log" attached. I'm not sure if the red alarm led was there before upgrading the controller software because the device is located to another place. I'm really concerned about upgrading the third controller because it's the most important wlc.
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Apr 22, 2013
Due to a problem with POE+ i have tried to upgrade the IOS to Version15.0.2SE2, from 12.2.58. unfortunatly the Switch doesn't boot up anymore. It starts to decompress and install the IOS 2 Times, after the Second try it displays "unable to boot" and the switch goes in Bootloader-mode. When i look at the version i See that bootloader is still the old version 12.2.58. It seems that the bootloader doesn't geht upgraded and that's why the Switch can't Boot the new Image.
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Jun 22, 2012
I tried to upgrade the cisco boorloader pf WLC 4402 from version 4 to 7.2. I updated ER.Aes FOR 7.2 (EARLY RELEASE.aes). It was updated perfectly and then I rebooted controller....now i can only see blank screen from connected console.I tried the flash of other lan controller but its not working because the issue is in the ROM as the boadloader file is in the ROM which is corrupted now i want the solution to upgrade the boatloader file inside the ROM.
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Jan 15, 2013
we have Scheduled an Upgrade for 2 of our WLC Controllers 4402 From Software Version 6.0.182.0 to 7.0.235.3 Version.
I Have gone through the Cisco Docs for the upgrade procedure, I have an Doubt, When i Downloaded the WLC software 7.0.235.3 , I found another software (Cisco Unified Wireless Network Controller Boot software )
I have Previously Done upgradation from 6.0.182.0 to 7.0.220.0 , but i have not yet remebered uploading the boot Software for upgradation.Boot software also Required for upgrading the Wireless controller ?? Whats need of this software?? OR only Main software is enough for upgradation?
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Feb 3, 2013
Our company has a customer with a Cisco 4402 WLC and a code version of 4.2.130.0 . The customer wants to upgrade the code to 7.0.230.0. Is there any flash size requirement when upgrading to 7.0.230.0? (upgrade train: 4.2.130.0 ----> 4.2.209.0 ----> 7.0.230.0), How can I find the flash size?
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Nov 7, 2011
I ##have a customer with WLC 4402 in use, running software version 7.0.98.0, and supporting 11 APs at present. The customer wants to enlarge the WLAN, which involves increasing the number of APs. I #####have purchased a new WLC5508, and have installed it onto the network alongside the 4402. the 5508 is running software version 7.0.116.0. Because the wireless network is critical to the user, we want to move the APs over to the new controller while the network is up and running, then remove the 4402.
However, when we set the 5508 as the master controller, or tell one of the APs to use the 5508 as its primary controller, the AP connects to the new controller, downloads the new software version, attempts to load it but reports an error with the unzipped file size of the software and fails to boot. formatting the flash on the AP, then disconnecting the 5508 from the network and rebooting the AP allows it to connect to the 4402, it downloads the older software and boots as normal. A new AP, if connected to the 5508 in a test scenario (ie no 4402) connects, downloads and boots perfectly.
I #have the upgrade software to allow the 4402 to be upgraded to 7.0.116.0, but I am concerned that, if this is installed, the existing APs will then fail to boot from the 4402 or the 5508.all APs are 3502s, running IOS version 12.04(23c)JA when connected to the 4402 and 12.04(23c)JA2 on the 5508.
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Mar 24, 2012
I 'm trying to upgrade WLC 4402 up from 5.1.151. After upgrade to 5.2 or higher https interface is inaccessible. If I use any other previous version, all is OK. Somewhere I found recomendation to open http before upgrade and use it at first. It works, but what to do next? To stay on http only?
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Apr 23, 2013
my client claimed that right after thry upgraded their WLC 4402 to version 7.0.220.0 from the version that came preinstalled (factory) the can no longer console into the device. They were able to console into the 4402 before the upgrade but now they can't. I'm thinking that maybe they upgraded straight to the new version and didn't verify to see whether they were allowed to upgrade directly to that version 7.0.220.0 or if they needed to upgrade to a intermediate version , the proceed to upgrade to the 7.0.220.0.
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May 3, 2012
WLC-4402-25-K S/W - Primary and Secondary Controllers were running 4.2.130 to begin with. Customer upgraded remotely using NCS - Primary to 4.2.209 and then to 7.0.230 and all that went fine and is in Production.
Then customer upgraded Secondary also using NCS also from 4.2.130 to 4.2.209 in preparation to upgrade to 7.0.230 and he lost contact with the controller. Sent a technician to site to troubleshoot by connecting to Serial Port. Technician #ESCAPED out of the boot sequence and from the BOOT MENU tried to boot the Primary Image and it failed with CRC error on Flash. He then tried to boot the Backup image and had the same problem. He then tried to manually load 7.0.230 - ER (Boot Software) using TFTPD32.EXE and that went fine. He then tried to load 7.0.230 "aes" S/W - The big over 70 MB file and went through most of the file transfer but failed saying:
ERROR: Transfer Failed.
TFTPD32.EXE said something like "Data Packet too Short or some such thing". Sorry did not write down what TFTPD32.EXE said.
Then we thought "may be" a power cycle of the unit is required after the ER Boot Loader Image was loaded. When we did that the unit died. That is - no communication with the Serial Port. We don't think we have any choice other than RMA - Do we?
Customer says he did read and follow this link - especially Table 10-1. {URL}. He said he used NCS to do the Upgrade. I a not familiar with NCS.
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May 22, 2013
I need to upgrade the software version of WLC to 7.0.235.3 with following primary and boot software:
AIR-WLC4400-K9-7-0-235-0-ER.aes
AIR-WLC4400-K9-7-0-235-0.aes
After the upgrade how the APs connected to WLC will download the IOS of new Software version. it is said that k9w8 - full lightweight IOS (this is what is bundled in the WLC .aes image, and is factory installed on "mesh" APs)
I want to be sure is this the IOS that the AP download after the Software upgrade??
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Jan 27, 2013
I have a 4402-12-k9 controller and I need to upgrade to 25 APs Can I buy a 12 or 25 license upgrade to this controller?
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Mar 1, 2012
I am in the midst of trying to update the controller firmware of a cisco wireless lan contoller 4402, and having some issues getting the file to transfer to the controller. i am currently running verison 5.0.148 on the controller and attempting to upgrade to the latest version of 7.0.230 and for whatever reason it continues to not transfer. I have tried all 3 methods of cli, gui and using wcs software. all the no avail , I have tried tftp32 and 3cdaemon with the same results.
The error that i am getting from 3cdaemon is got socket timeout aborting code 10054, failing at 66MB transfered. I increased the timeouts both on the wlc and the tftp client to no avail
the error i get on the wlc is Code file transfer failed - Error while writing output file
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Jun 5, 2012
We have Cisco 4402 Wireless Lan Controller with Software Version 3.2.171.6 and we want to upgrade it to latest version.
What is the latest version to upgrade the WLC?
Also since WLC is running on very lower version is it possible to upgrade to the latest version directly or we have to move it step by step to upgrade this to latest version?
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May 9, 2011
I'm having an issue, with an WS-SVC-FWM-1-K9.
The card doesn't boot properly, it tries to boot, but after a while the 6500 puts it in shutdown.
I've noticed that it has 2 RJ45 ports in the board, I've plugged my console cable, but i only get characters with the default serial configuration.
Any information about the port configurations? Is the port "PC Console" the correct one?
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Dec 16, 2012
I have added a new NME-WAE-502-K9 in one of our remote Cisco 2811 routers. This module doesn´t boot, and it seems to be in a loop trying to boot. [code]
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Feb 18, 2011
I'm upgrading my 4402 controllers from 4.2.112.0 to 4.2.209.0 and I also need the 4.2.205.0 ER.aes file. On a previous discussion I was given a link for the 4.2.205.0 ER.aes boot file for the 4404 controller. When I went to the 4402 controller software and clicked on the boot file 4.2.205.0 ER.aes, the file doesn't have the ER distinction. I was wondering if this is not really the ER.aes or is it just a typo in the file name?
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Nov 13, 2011
I have a remote customer who is having issues with their 3825 router - since I can't be on site troubleshooting is difficult but so far all that seems to happen when the device is powered on is the "SYS PWR" light goes solid green, and no other lights come on. Fans seem to be operating normally. Console access doesn't appear to be working.
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Feb 22, 2012
how to upgrade a Cisco Pix 525 boot rom from 4.0 to 4.3. Is it a physical chip or software upgrade? Is it needed to upgrade to latest IOS on Cisco Pix 525 to 8.0. Where can I find more information on it?
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Jan 28, 2013
Last night we had some pretty bad lightning and thunder and our Linksys WAG160N appears to have had a bit of a fright.As I was going round unplugging items in case of a hit (this was after a flash or two, relatively nearby), all the lights on the router were off except for the ethernet light (plugged into a Linksys homeplug adaptor). Now the router doesn't appear to boot. When powered on, the power light doesn't flash or anything to indicate booting up, all you get is the ethernet light (if connected) after a few seconds, but no activity. I'm presuming something has been fried or corrupted? I'm not sure if we did have a power spike either through the mains or phone line as all other equipment seems to be fine, but I'm wondering the the homeplug connection might of had something to do with it after reading a few posts from others on the subject.I've held in the reset button while starting and it doesn't appear to have done anything. I will try the 30/30/30 reset tonight.
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Nov 3, 2011
In need to upgrade the software on two WLC 4402 controller in a hospital. Both WLCs have the same config and one is primary (has all APs connected) and the other backup (no APs connected.) The APs are placed so there is still coverage if one goes down in an area. My question - is it possible to do a rolling upgrade to have no downtime for the wireless clients? My plan would be to upgrade the backup WLC then selectively move APs to it. If I swap the primary and secondary controllers in the high availability tab on each AP, do I need to do a reset (General - Hardware Reset) or will it automatically reboot and connect to the upgraded backup controller? When I'm done, I'd upgrade the primary controller and now call that backup. Does this make sense?
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Jan 24, 2013
I would like to upgrade our three WLC 4402 controllers from version 7.0.116.0 to 7.0.235.3. I have downloaded the two files (AIR-WLC4400-K9-7-0-235-3-ER.aes and AIR-WLC4400-K9-7-0-235-3.aes). Which one should I upgrade/install first?
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Dec 30, 2011
i upgrade the IOS for switch c2960 and the swtich do not boot from the new image.
-show version
-show boot
-show flash
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Dec 29, 2011
I upgrade the IOS for switch c2960 and the switch do not boot from the new image.See the files attached.
show version
show boot
show flash
There is a mistake with settings?
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Aug 15, 2012
We have small network with 15 Computers all connected to SRW224G4 . After a power brake our switch dosent "boot" anymore. I see all leds working flashing etc but no network acces, no Serial acces. When i try connecting to serial port and "reset" device the screen is blank.
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Jun 22, 2012
After performing a firmware upgrade on an SG300-20 switch from ver 1.1.0.73 to 1.2.5.70 the switch now boots up with the following error and resets:
30-Aug-2011 10:47:33 %L1Mngr-F-PARAMTOOLONG: csco-sb parameter %s is too long.
The attached file contains a full output of the console boot process. I have tried loading different versions from the console, but all produce the same error.
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Mar 26, 2013
I HAD similair problem:[URL](Have ver 1.1) Forgot password. Restored to v1.0.0.86 via telnet Been playing around with telnet AND web based updates Read somewhere else (Web-based ONLY works with IE) (Tried Web-based and keep getting "Copy Failed/Undefined Error" and 0 Bytes transfered) Know to upgrade "Boot" first, then "Software Image" THEN reboot
Tried telnet (not through web-based startup) Can get to "lcli" (by Ctrl+Z twice)Retyped Username and Password:
At "console#" tried typing "copy tftp:///srw2024_16_boot-101.rfb boot" didn't work : "Must be valid URL or reserved keyword"
Where am I going wrong?
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Sep 26, 2011
How do I upgrade the boot rom version on the 7200 router? I am running IOS Version 12.4(22)T and when I plug in the serial ds3 card in my router it keeps rebooting with a watch dog error ( see below). Also, what version should I upgrade to?
Router#sh verCisco IOS Software, 7200 Software (C7200-SPSERVICESK9-M), Version 12.4(22)T, RELEASE SOFTWARE (fc1)Technical Support: [URL] Copyright (c) 1986-2008 by Cisco Systems, Inc.Compiled Fri 10-Oct-08 10:10 by prod_rel_team
ROM: System Bootstrap, Version 12.2(4r)B, RELEASE SOFTWARE (fc1)BOOTLDR: 7200 Software (C7200-BOOT-M), Version 12.0(13)S, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
Router uptime is 0 minutesSystem returned to ROM by power-onSystem image file is "sup-slot0:/c7200-spservicesk9-mz.124-22.T.bin"
[code]....
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Apr 25, 2011
today i upgraded our WLC4402 from 7.0.98.0 to 7.0.116.0. After the upgrade (also bootloader upgrade) the Aironet 1142 AP's do not joint the controller anymore. Error in log:*spamReceiveTask: Apr 26 11:30:46.301: %CAPWAP-3-DISC_INTF_ERR2: capwap_ac_sm.c:1468 Ignoring Primary discovery request received on a wrong VLAN (21) on interface (29) from AP ec:c8:82:ab:ed:00 Nothing changed in infrastructure. AP's are in VLAN 21, AP-Manager interface is in VLAN 21. Ap-Manager, Management Interface and Dynamic Interfaces are in PortChannel (LAG) = Interface 29.
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Jan 22, 2008
I am planning to upgrade BootLoader image of 7206VXR router due to booting issue. The router is not booting .But if I go to rommon and give boot it will boot.So I am upgarding my Boot Loader image. Now the Bootloader image and IOS image are exactly same.Can I upgarde the Bootloader image to latest version without upgarding IOS?
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Mar 8, 2012
I upgraded my computer with a new graphics card and power supply. When I turned it on everything ran fine except for the internet. I either get a connection with 1 bar, a connection but no internet acess, or no internet at all. Did I damage something on the motherboard that could cause this?
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Feb 12, 2011
I've tried to upgrade firmware through chrome, but chrome abruptly shut down during upgrade.Since that, I have not even loggin set-up menu which should be shown up putting 192.168.0.1 to make it back. Amber light is just blinking on Power lamp.
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Jan 29, 2013
I have a 871W router that works fine.I have 5 static ip addres's and use 2 in a nat pool. One i have mapped staticlly here is the configuration and it works fine:
! No configuration change since last restart
version 15.1
no service pad
service tcp-keepalives-in
[Code].....
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Nov 19, 2012
Prior to upgrade AIR AP1142-N (Version 12.4(25d)JA1) everything worked fine! After upgrade IOS (to new Version 15.2(2)JA) without any config modification, management interface (encapsulation dot1q 33) or any IP interface with encapsulation dot1q became unreachable... If set IP on SVI (or BVI) with native VLAN (encapsulation dot1q 4094 native), this IP is reachable. Probably, there are bug in new IOS and Dot1q encapsulation? (see 'tech-support' in attached files)
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