Cisco Wireless :: WLC 4402 Software Upgrade?
May 22, 2013
I need to upgrade the software version of WLC to 7.0.235.3 with following primary and boot software:
AIR-WLC4400-K9-7-0-235-0-ER.aes
AIR-WLC4400-K9-7-0-235-0.aes
After the upgrade how the APs connected to WLC will download the IOS of new Software version. it is said that k9w8 - full lightweight IOS (this is what is bundled in the WLC .aes image, and is factory installed on "mesh" APs)
I want to be sure is this the IOS that the AP download after the Software upgrade??
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Feb 3, 2013
Our company has a customer with a Cisco 4402 WLC and a code version of 4.2.130.0 . The customer wants to upgrade the code to 7.0.230.0. Is there any flash size requirement when upgrading to 7.0.230.0? (upgrade train: 4.2.130.0 ----> 4.2.209.0 ----> 7.0.230.0), How can I find the flash size?
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Nov 7, 2011
I ##have a customer with WLC 4402 in use, running software version 7.0.98.0, and supporting 11 APs at present. The customer wants to enlarge the WLAN, which involves increasing the number of APs. I #####have purchased a new WLC5508, and have installed it onto the network alongside the 4402. the 5508 is running software version 7.0.116.0. Because the wireless network is critical to the user, we want to move the APs over to the new controller while the network is up and running, then remove the 4402.
However, when we set the 5508 as the master controller, or tell one of the APs to use the 5508 as its primary controller, the AP connects to the new controller, downloads the new software version, attempts to load it but reports an error with the unzipped file size of the software and fails to boot. formatting the flash on the AP, then disconnecting the 5508 from the network and rebooting the AP allows it to connect to the 4402, it downloads the older software and boots as normal. A new AP, if connected to the 5508 in a test scenario (ie no 4402) connects, downloads and boots perfectly.
I #have the upgrade software to allow the 4402 to be upgraded to 7.0.116.0, but I am concerned that, if this is installed, the existing APs will then fail to boot from the 4402 or the 5508.all APs are 3502s, running IOS version 12.04(23c)JA when connected to the 4402 and 12.04(23c)JA2 on the 5508.
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Mar 24, 2012
I 'm trying to upgrade WLC 4402 up from 5.1.151. After upgrade to 5.2 or higher https interface is inaccessible. If I use any other previous version, all is OK. Somewhere I found recomendation to open http before upgrade and use it at first. It works, but what to do next? To stay on http only?
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Apr 23, 2013
my client claimed that right after thry upgraded their WLC 4402 to version 7.0.220.0 from the version that came preinstalled (factory) the can no longer console into the device. They were able to console into the 4402 before the upgrade but now they can't. I'm thinking that maybe they upgraded straight to the new version and didn't verify to see whether they were allowed to upgrade directly to that version 7.0.220.0 or if they needed to upgrade to a intermediate version , the proceed to upgrade to the 7.0.220.0.
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May 3, 2012
WLC-4402-25-K S/W - Primary and Secondary Controllers were running 4.2.130 to begin with. Customer upgraded remotely using NCS - Primary to 4.2.209 and then to 7.0.230 and all that went fine and is in Production.
Then customer upgraded Secondary also using NCS also from 4.2.130 to 4.2.209 in preparation to upgrade to 7.0.230 and he lost contact with the controller. Sent a technician to site to troubleshoot by connecting to Serial Port. Technician #ESCAPED out of the boot sequence and from the BOOT MENU tried to boot the Primary Image and it failed with CRC error on Flash. He then tried to boot the Backup image and had the same problem. He then tried to manually load 7.0.230 - ER (Boot Software) using TFTPD32.EXE and that went fine. He then tried to load 7.0.230 "aes" S/W - The big over 70 MB file and went through most of the file transfer but failed saying:
ERROR: Transfer Failed.
TFTPD32.EXE said something like "Data Packet too Short or some such thing". Sorry did not write down what TFTPD32.EXE said.
Then we thought "may be" a power cycle of the unit is required after the ER Boot Loader Image was loaded. When we did that the unit died. That is - no communication with the Serial Port. We don't think we have any choice other than RMA - Do we?
Customer says he did read and follow this link - especially Table 10-1. {URL}. He said he used NCS to do the Upgrade. I a not familiar with NCS.
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Jun 10, 2013
I wanted to upgrade our three WLC 4402 from software version 5.0.148 to 6.0.202.0. The upgrade on the first controller was working. Unfortunately he lost all the local management users and it's MAC filters, but restoring this was not the problem. After upgrading the second controller.... the device does not boot anymore! The alarm led is RED and I don't know what to do. The only way to get connected to the controller is via the console port. There I can see a "parse error" but I don't know if that is the problem. Please look at the "log" attached. I'm not sure if the red alarm led was there before upgrading the controller software because the device is located to another place. I'm really concerned about upgrading the third controller because it's the most important wlc.
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Jan 27, 2013
I have a 4402-12-k9 controller and I need to upgrade to 25 APs Can I buy a 12 or 25 license upgrade to this controller?
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Mar 1, 2012
I am in the midst of trying to update the controller firmware of a cisco wireless lan contoller 4402, and having some issues getting the file to transfer to the controller. i am currently running verison 5.0.148 on the controller and attempting to upgrade to the latest version of 7.0.230 and for whatever reason it continues to not transfer. I have tried all 3 methods of cli, gui and using wcs software. all the no avail , I have tried tftp32 and 3cdaemon with the same results.
The error that i am getting from 3cdaemon is got socket timeout aborting code 10054, failing at 66MB transfered. I increased the timeouts both on the wlc and the tftp client to no avail
the error i get on the wlc is Code file transfer failed - Error while writing output file
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Jun 5, 2012
We have Cisco 4402 Wireless Lan Controller with Software Version 3.2.171.6 and we want to upgrade it to latest version.
What is the latest version to upgrade the WLC?
Also since WLC is running on very lower version is it possible to upgrade to the latest version directly or we have to move it step by step to upgrade this to latest version?
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Nov 3, 2011
In need to upgrade the software on two WLC 4402 controller in a hospital. Both WLCs have the same config and one is primary (has all APs connected) and the other backup (no APs connected.) The APs are placed so there is still coverage if one goes down in an area. My question - is it possible to do a rolling upgrade to have no downtime for the wireless clients? My plan would be to upgrade the backup WLC then selectively move APs to it. If I swap the primary and secondary controllers in the high availability tab on each AP, do I need to do a reset (General - Hardware Reset) or will it automatically reboot and connect to the upgraded backup controller? When I'm done, I'd upgrade the primary controller and now call that backup. Does this make sense?
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Jan 24, 2013
I would like to upgrade our three WLC 4402 controllers from version 7.0.116.0 to 7.0.235.3. I have downloaded the two files (AIR-WLC4400-K9-7-0-235-3-ER.aes and AIR-WLC4400-K9-7-0-235-3.aes). Which one should I upgrade/install first?
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Sep 29, 2011
I have two Windows 7 computers and neither one will successfully upgrade a 1242 AP to LWAP. However, I go to a coworker's XP machine and run the tool without issues. On Windows 7 I keep receiving the error message of ACL or Firewall is blocking. I have added rules and then even tried disabling the firewalls completely on both computers and still no success.
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Jun 19, 2012
I am facing a problem to install a ap upgrade lic file on controller 5500. Iam getting the following error:
% Error: License file transfer failed - Error from server: File not found
I have confusion here that when I configure this command from GUI
tftp://172.32.45.22/cmm/standard.lic
What i should use for /cmm/ ????
Let say i have lic. file is on desktop of tftp server computer and I say in this command
tftp://10.12.70.35/??/license file .lic
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Nov 20, 2011
I have 2 4402 WLC's and am in the process of deploying 1042 APs out to sites. But The AP's wont recognize the WLC. I have configured the DNS for CAPWAP but still no dice. I have had to serial into each unit and give it a static IP and then I can see it on the WLC. Shoulsnt this be automatic?
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Jul 29, 2010
Any explanation about this warning from the WLC4402 after the software upgrade to 7.0.96. version? this is the message: Warning: WLC has detected its IP add xx.xx.xx.xx being used by a machine with MAC add xx:xx:xx:xx.and the MAC add found is the the mac add of the dynamic interface of the WLC.
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Jun 29, 2011
My WLC running 6.0.182.0 suddenly could not accept more than 47 APs! Ihave a 1240 trying to join but failed with no obvious reason (no special errors in debugging).
I unplugged one of the joined and the first one joined!! I replugged the second one but could not join!! I unplugged the first one and replugged the second one: the second joined the controller but the first could not associate again!
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Jun 25, 2012
Can 3600 series model AP work with WLC 4402 with existing license, we purchased 25 LIC pack and still using only 15. Any recommended Part no on 3600 series with external Antenna
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Jun 7, 2012
We have two cisco 1262 AP and a 4402 WLC, the AP cannot join the WLC. The AP gets the address from dchp
I cannot ping the AP address from the WLC, but i can ping the default gateway and other VLAN addresses.
I already read the info on the this link : [URL] Still our AP cannot join the WLC no matter what i have tried.
Setup
- VLAN setup on a Cisco 3560 48 port poe Switch
- tunk configured btwn the Gi Interface and the Management physical port
- WLC mode is configured for Layer 3
- AP Manager and Management are in the same Subnet
- Option 43 is configured for the with the AP Manager's IP address
- Opotion 60 is also configured with AP Manager's IP address
- the port connected to the APs are in the AP Manager VLAN
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Jun 13, 2012
Error: AAA Authentication Failure for UserName:radiususername User Type: WLAN USER
I am using a window radius server. I have added my WLC 4402 as a radius client on my radius server.
I followed the instructions on the MS link : [URL]
I want to use my windows raduis authentication for WLC management login and Web-Auth for guest WLAN user login.
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Feb 3, 2013
We got WLC 4402 running software 7.0.235 and would like to backup the configuration and restore on 5508. Is this doable? Do we need to be on the same version as WLC 4402. How to get cisco document to follow the steps if the above is doable,5508 is new with no setup.
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Jan 16, 2012
I need to install one 5508 and a 4402 together to bring redundancy to a wireless environment.Can I do this?. What are the neccesary steps to perform this?, the idea behind this is to bring redundancy is the primary WLC falls for any reason.
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Mar 7, 2011
I have two wlc 4402 to control 50 AP 1131. 2 WLC: wlc-01 and wlc-02, wlc-02 config as backup wlc in the same mobility group. Client authentication:EAP with Microsoft IAS/AD.All AP have joined wlc-01. Wireless client work well with wlc-01.For testing I config access point AP01 have primary wlc: wlc-01, secondary: wlc-02 If I change config of AP01 like this: primary wlc: wlc-02, secondary: wlc-01. Client is hard to connect to wlc-02 and it only connect when client set static ip ALL wlc run this softwar image: 7-0-98-0 Should I send wlc-02 to warranty service?
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May 17, 2012
I do get this error all the time on my WLC 4402 logs:
"Could not Register IP Add on MSCB. MSCB still in init state. Address:e4:ce:8f:13:e4:de[...It occurred 2 times.!]"
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Jul 18, 2012
I have WLC 4402 working with AIR-AP1131AG-E-K9. Need to buy another pair. I looked to the side air-ap1041n-e-k9. Tell me whether or not the compatibility of the controller and the AP1041n? One more question. When buying in 1131 is still in the box and power cord to the point. The new 1041, the purchase comes with the point of the power cord?
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Jul 24, 2012
I am trying to setup a Wireless Network on my WLC that is totaly independent of our internal LAN. Port1 is designated at the .14.0 network and Port2 is the .18.0 network. The 14 network (Port1) will be the guest and 18 network (Port2) the internal wireless.
The issue i am having is nothing is routing to Port1. I have the Guest Wireless set to get DHCP from the WLC and i can get an address but i cant get internet access. I tried configuring a Network Route but it will only let me set the service port as the Gateway and not the IP for Port1.
I am running software version 5.1.151.0 and using this guide as it is the only one i can find. [URL]
Here is a screen shot of my Interface config.
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Dec 18, 2011
We are attempting to use LDAP for web authentication on a WLC 4402.
[URL]
You are able to connect to the SSID and it reidrects you to the login page as it should. When you enter your username and password you get a message that "the username and password combination you have entered is invalid." Based on the following log it looks like the LDAP bind is the issue.
*LDAP DB Task 1: Dec 19 11:19:26.584: %AAA-3-LDAP_CONNECT_SERVER_FAILED: ldap_db.c:1038 Could not connect to LDAP server 1, reason: 1005 (LDAP bind failed).
We are able to test the following configuration with ldp.exe successfully,
Server: ***.***.***.***
Port Number: 389
Bind Username: CiscoBYOT
[Code].....
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Jun 22, 2012
I tried to upgrade the cisco boorloader pf WLC 4402 from version 4 to 7.2. I updated ER.Aes FOR 7.2 (EARLY RELEASE.aes). It was updated perfectly and then I rebooted controller....now i can only see blank screen from connected console.I tried the flash of other lan controller but its not working because the issue is in the ROM as the boadloader file is in the ROM which is corrupted now i want the solution to upgrade the boatloader file inside the ROM.
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Jun 12, 2012
My customer has a 4402-25-K9 and need a backup (failover) controller to avoid data transmision break when primary controller goes down.4402 are end of sale so I have a question can I use 5508 to get Controller Failover Protection with 4402 ?
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Jun 6, 2012
We have two cisco 1262 AP and a 4402 WLC, the AP cannot join the WLC.
The AP gets the address from dchp
I cannot ping the AP address from the WLC, but i can ping the default gateway and other VLAN addresses.
I already read the info on the this link : [URL]
Still our AP cannot join the WLC no matter what i have tried.
Setup
- VLAN setup on a Cisco 3560 48 port poe Switch
- tunk configured btwn the Gi Interface and the Management physical port
- WLC mode is configured for Layer 3
- AP Manager and Management are in the same Subnet
- Option 43 is configured for the with the AP Manager's IP address
- Opotion 60 is also configured with AP Manager's IP address
- the port connected to the APs are in the AP Manager VLAN
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Apr 12, 2012
I have an issue with AP Fallback not working with two Cisco 4402-50 WLC's. Here is the senerio:
Site 1 has a 4402 (WLC01) running software 7.0.220.0 with 48 associated access points. AP Fallback is enabled in Controller > General and all 48 AP's are set to Critical failover with WLC01 being the primary controller and WLC02 (at site 2) being the secondary.
Site 2 is the location of WLC02 which is also running software 7.0.220.0 but has 0 ap's associated and also had AP Fallback set to enabled.
Your typical active/passive setup
The problem is when WLC01 goes down all of the AP's fail over to WLC02, however when the connection is restored to WLC01 we have to manually reboot each access point in order for them to reassociate back to the primary controller. Isn't AP Fallback enabled suppose to allow the AP's to move back to the primary controller once connection is reestablished?
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Mar 11, 2013
We have two WLC 4402 WLC in active-active mode in our setup. The issue we see is that a user/laptop gets connected and gets the ip address but there will be no network access. We see a yellow exclamation sign at this time in network icon in tray and we can not ping gateway at this point. We have run debugs at this time for the machine and we could see that was in "RUN" state its only that the machine can not access network.
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Jan 4, 2012
Any instructions on performing an upgrade from a 4402 to 5508?
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