Cisco Wireless :: WLC 4402 No Network Access
Mar 11, 2013
We have two WLC 4402 WLC in active-active mode in our setup. The issue we see is that a user/laptop gets connected and gets the ip address but there will be no network access. We see a yellow exclamation sign at this time in network icon in tray and we can not ping gateway at this point. We have run debugs at this time for the machine and we could see that was in "RUN" state its only that the machine can not access network.
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Jun 29, 2011
I would like to know if exists some configuration using a WLC 4402 that deny network acces to smartphones but not to netbooks and laptops.
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Mar 23, 2011
We have a 4402 wlc setup for guest network access. We are using the local net users to provide access to our guests. We have an issue where if a user signs in through the web, sometimes but not always, they are then forced to keep signing back in almost every 30-60 seconds.
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Nov 15, 2011
We have a WLC 4402, with interface Management, AP-Manager, and only the ap-manager interface is enabled for dynamic AP Management, how can i enable the dynamic AP Management for management interface also. Because i couldn't access WLC from via wireless, only able to access it via wired.
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Aug 10, 2011
There is one guest interface, one guest WLAN. The WLAN is set with a DHCP override address of the guest interface. But it no longer allows this as I found out. Anyway, I can get the client to now receive an address from the internal pool on the WLC, but it will not route to the authentication page. I noticed that the WLC excludes the clients attempting to connect on the guest WLAN due to failed 802.1x authentication! the WLC never even gave me the chance to authenticate using an account created either through the lobby ambassador or creating one directly on the controller.
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Nov 13, 2011
I have a WLC of 4402 and AP's of AIR-LAP1142N-E-K9 . Where am getting problem of that users are complaining that they cannot connect it some times and they used to get disconnected in between.
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Nov 4, 2012
we have a two port 4402 WLC here with only one port currently in use. The topology is bacically the used port uplinks to a dmz switch. Our Intranet and the Internet are accessed via an ASA from the WLC. The WLC also sits in the DMZ. This WLC is only used for guest wireless access. The AP information and traffic is exchagned from a primary WLC on our Intranet and authentication is done via RADIUS. Internet access is handled through the ASA as well on the DMZ. We have a completely independent ISP broadband connection here that was put in long before I was ever here and is used for guest wired web access. All ports are clearly labelled and have bright pink patch cords. What I would like to do is have our wireless guests be on that network rather than our dmz for their web access. I have pulled an ethernet cable from the switch that connects to that broadband connection to the cabinet with the 4402. So the physical is fine right now. I'm not all that familiar with the WLC's, so I'm not sure if everything else can remain the same as it is right now, but just connect the second port to the broadband connection and route guest Internet traffic through there rather than the DMZ.
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Nov 29, 2011
I have been trying to create a Guest WLan on my 4402 WLC system and have found several confilcting documents explaining the procedure. During this process I have notices that although the current corp wireless works, there was never a virtual interface created for it. Instead it uses the same Wlan/Vlan as the ap manager and managemnt interfaces. Could this by why I cant seem to get the Guest access working? or is this not a problem after all since the wireless does work.
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Apr 4, 2012
Does the Cisco 1262N Lightweight Access Point (AP) work's with Wireless LAN Controller 4402?
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Aug 26, 2012
I have this guest wlan working with web authentication, as you may know in order to get authenticated you must have an IP address first then have a valid username and password. The problem is that if you don't have valid credentials you keep the IP address anyways.I'd like to know if there is a way to release the IPs that are not being used? The WLC is the DHCP server for this network.
-WLC4402
-6.0.202.0
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May 8, 2012
I have cisco 4402 Wireless LAN Controller with Cisco Access Point (AIR-LAP1252G-E-K9), everything is running smoothly.How come i use my Access Points without Wireless LAN Controller, is there any possibility then which AP model would be suitable?
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Dec 20, 2010
Our head office has two 4402 wireless controllers 16 AIR-LAP 1142 access points in the office. we've just bought an AP541 for one of the regional offices. What I want to know is can I 8inergrate the AP541 into the wireless network with the 4402 so I can administer from a central site and so the wireless users will be active at the regional site connected to the WAN.
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Dec 6, 2011
I've got 3 WLC 4402 controllers and the wireless is working perfectly except for 1 issue. We are trying to connect an apple tv, so we can stream picture, videos etc from ipads and Macbooks to a large display for media teaching.The setup works at home, but not at work.The apple TV is on the same network as the wireless apple devices, (we use a 10.6.4.x-10.6.5.254 range), both are dhcping the addresses (have tried fixing but that made no difference). I've enabled multicasting and igmp snooping and set the multicast address as 239.0.0.0 and it still doesn't work.
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May 23, 2011
We have WLC-4402 and LWAP-1510, we have issue when users trying to connect to pppoe server with pppoe connection from wireless network. On LAN, pppoe connection work properly and everything is normal. Also I enable broadcast fowarding on GUI but he problem still exist.
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Nov 19, 2012
We need to add additional APs to working wireless mesh network (WLC 4402, 1520 series AP).
WLC 4402 supports 1550 series access points with firmware upgrade to 7.0.235.0 :
[URL]
Is AIR-CAP1552E-x-K9 with three external dual band antennas enough for 2-GHz b/g/n local access and 5-Ghz back haul?
Does 1552 Mesh AP work with 1522 Root AP?
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Dec 10, 2012
I had problem with my wirless network. My network had wireless controller 4402 (version 5.2) and some AP 1130AG and using power injector supply power for AP. I setup AP radio with 802.11 b/g/n 2.4GHZ. but my user complaint about 2 problem with the laptop distance AP 5 meter
- Speed of wireless card on laptop often change from 11 Mbps to 18 Mps or 36 Mbps and unstable.
- Ping from laptop to server had lost 20 % packet When I ping wired connetion to server this is recceived 100%).
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Apr 29, 2013
I have a cisco WLC 4402, i have a problem with people trying to log into wlc 4402 GUI console with wrong pass. Are there any ways that I can allow certain IP to go to or see the log in page of WLC?
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Oct 13, 2011
We are expanding our wireless infrastructure by adding further access points AIR-AP1242AG-E-K9.We use four WLC 4402 running version 6.0.188.0 as a fail over pair.What is the maximum limit the WLC can handle ?What is the recommended limit one WLC can handle ?We can divide the load on the controllers but in case of a failover one WLC will manage all access points.
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Nov 15, 2011
I need Some information for Connecting my New Access point ( Cisco AIRLAP 1242AG) with WLC(4402) ControllerIn our network set up we have two WLC(4402) we needs to Connect this New Accesspoint To one of our WLC,My Access point is brand New. I need to Know what all i have to do inorder to connect this AP to the controller (from Acesspoint perspective & WLC perspective),I need to Know what I need to do in AP to connect to the Controller,Do i need to Assign Static IP Address forAP or after connecting to the switch it automatically gets ip from DHCP and regsiter with controller??
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Dec 9, 2012
I have a 4402 and recently I have not been able to access the device via the service-port interface. The service-port has an IP Address and it is connected to an access port in the Vlan which I am coming from, however it cannot even ping it's gateway, which as mentioned is within the same network. When I am at the console of the controller I can ping the service-port interface IP that I have assigned, just nothing else.
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Aug 1, 2011
I am working in an environment with 6 4402 all running 6.0.119.4 code and WCS 6.0.196.0. I keep getting an alert from WCS that the controllers cannot be reached "Controller '10.x.x.x' is unreachable. - Controller Name: 'Name'"
Now when I go to access the WLC through HTTPS I have no access at all but controller still responds to ICMP, HTTP, Telnet, SSH. I know I should have HTTP and Telnet disabled but since HTTPS keeps failing I would have no way to get into the controller. Is this a known issue in the 6.0.199.4 code? should I consider upgrading? The only fix I have found to work is to disable HTTPS reboot controller enable HTTPS and reboot again.
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Mar 13, 2012
need an access point configured in the user minimum because I was looking and some had up to 49 LAP connections at the same time. I have a WLC 4402 VERSION 7.0.98
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Aug 18, 2011
We have WLC 4402 and LWAP 1510In access control list menu, all needed rule added and the last rule deny any to any We use Ethernet bridging on LWAP and some clients connect with wire network that associated with Ethernet bridge LWAP, Now when deny rule applied the client that connect with wired network couldn't established VPN connection or another service to the routing and remote server, I create rule that permit any to routing and remote server.
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Jul 21, 2011
In our network two wlc's are connected,both are 4402 with 25 and 12 capability.Total aps connected are 33.The users are frequently disconnecting and showing limited connectivity.while manully connecting they are able to connect again.This is happening frequently with many users.While happening all this the aps state is up and no logs found about user disassosiation.
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Nov 20, 2011
I have 2 4402 WLC's and am in the process of deploying 1042 APs out to sites. But The AP's wont recognize the WLC. I have configured the DNS for CAPWAP but still no dice. I have had to serial into each unit and give it a static IP and then I can see it on the WLC. Shoulsnt this be automatic?
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Jul 29, 2010
Any explanation about this warning from the WLC4402 after the software upgrade to 7.0.96. version? this is the message: Warning: WLC has detected its IP add xx.xx.xx.xx being used by a machine with MAC add xx:xx:xx:xx.and the MAC add found is the the mac add of the dynamic interface of the WLC.
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Jun 29, 2011
My WLC running 6.0.182.0 suddenly could not accept more than 47 APs! Ihave a 1240 trying to join but failed with no obvious reason (no special errors in debugging).
I unplugged one of the joined and the first one joined!! I replugged the second one but could not join!! I unplugged the first one and replugged the second one: the second joined the controller but the first could not associate again!
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Jun 25, 2012
Can 3600 series model AP work with WLC 4402 with existing license, we purchased 25 LIC pack and still using only 15. Any recommended Part no on 3600 series with external Antenna
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Jun 7, 2012
We have two cisco 1262 AP and a 4402 WLC, the AP cannot join the WLC. The AP gets the address from dchp
I cannot ping the AP address from the WLC, but i can ping the default gateway and other VLAN addresses.
I already read the info on the this link : [URL] Still our AP cannot join the WLC no matter what i have tried.
Setup
- VLAN setup on a Cisco 3560 48 port poe Switch
- tunk configured btwn the Gi Interface and the Management physical port
- WLC mode is configured for Layer 3
- AP Manager and Management are in the same Subnet
- Option 43 is configured for the with the AP Manager's IP address
- Opotion 60 is also configured with AP Manager's IP address
- the port connected to the APs are in the AP Manager VLAN
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Jun 13, 2012
Error: AAA Authentication Failure for UserName:radiususername User Type: WLAN USER
I am using a window radius server. I have added my WLC 4402 as a radius client on my radius server.
I followed the instructions on the MS link : [URL]
I want to use my windows raduis authentication for WLC management login and Web-Auth for guest WLAN user login.
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Feb 3, 2013
Our company has a customer with a Cisco 4402 WLC and a code version of 4.2.130.0 . The customer wants to upgrade the code to 7.0.230.0. Is there any flash size requirement when upgrading to 7.0.230.0? (upgrade train: 4.2.130.0 ----> 4.2.209.0 ----> 7.0.230.0), How can I find the flash size?
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Feb 3, 2013
We got WLC 4402 running software 7.0.235 and would like to backup the configuration and restore on 5508. Is this doable? Do we need to be on the same version as WLC 4402. How to get cisco document to follow the steps if the above is doable,5508 is new with no setup.
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Jan 16, 2012
I need to install one 5508 and a 4402 together to bring redundancy to a wireless environment.Can I do this?. What are the neccesary steps to perform this?, the idea behind this is to bring redundancy is the primary WLC falls for any reason.
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